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Crowne Plaza ANA Toyama

4.0 out of 5.0

Recent guest reviews

This is a very nice hotel, the room was clean, and comfortable. The staff is friendly, the location is in the middle of the city and you can stroll the city whenever you want. The most memorable is the CHASUKE, it is in the breakfast buffet near the rice cooker. You must try it!

Great location, amazing view, nice rooms, very courteous staff. The list is too long...but one point which I must not forget is the humbleness of Japanese...they come out their comfort zone to help it the housekeeper, be it a tram driver or anyone in the hotel staff....meeting them makes me realise that we are humans first and everything is secondary.

ANA We had a three night stay here in April 2017 (room 1220). The hotel is well situated, next to and overlooking Toyama Castle, which is the main tourist attraction in the city, and less than a mile from the railway station. There is a 7-11 store conveniently next to the hotel, which is handy for any little purchases you may need. The ANA is a modern hotel aimed mostly at business folk. Our room was a reasonable size, though it could have had a larger bed. The shower was excellent, and lighting in the room was good. There were a decent number of electrical sockets for recharging, a basic requirement of the modern traveler that all too many hotels overlook. The staff here are very friendly and helpful. Their level of English is variable, but their positive attitude is not. They were very responsive in sorting out restaurant reservations via email prior to my stay, and were able to fix a potentially awkward last minute problem at one of the places that we had booked, something that required a lot of work and some negotiation in their part with the restaurant. They went above and beyond what was reasonable to sort out the issue. I would happily stay here again.

I stayed at the hotel for the business purpose, so I had lots of camera gears. The service was perfect to move things around, also I had everything I needed. It has buffet style restaurant and also there is a bar and another restaurant on top of the building. It has the parking space in the basement but if you are lucky enough, they would let you park right in front of the hotel. The rates radically changes depending on the day, so I would strongly recommend to check it with them before you go. The location is a little far from the train station but still its OK distance. If you are moving around in a car, this hotel can be perfect one for you.

The hotel is quite large, clean, and modern. The rooms are clean, spacious, and clean. The hotel staff were perfectly accommodating and were top shelf customer service all the way. They even had umbrellas to loan guests! I would absolutely recommend and stay again!

i was here maybe 20 times. easy to find, and within only five minutes with my bike you are in the city center,staff is nice, but i am sure the could do even better like Hyatt or hilton. the rooms are cleanand comfortable. I strongly recommended it.

The ANA Crowne Plaza is a beautiful, modern hotel a short 5 min cab ride from the JR Train Station and located directly across the street from a beautiful park containing the Toyama Imperial Castle and moat and a museum with a beautiful Japanese Garden and Pond. It is also a perfect location for walking to all the major attractions including several shrines and temples and a Buddhist District with even more temples. The hotel staff were all friendly and in normal Japanese style, made me feel like an honored guest. They really helped me organize my activities to maximize my short two day stay, including providing very detailed assistance so I could take a day trip and visit the stunningly beautiful Tateyama Kurobe National Park, which is a MUST see. I had a deluxe room, which offered great views and which was very spacious. Not sure how the standard rooms are furnished or how large, but this room was great. Very comfortable beds and a large and very clean bathroom with a combo shower/tub. The hotel had a great bar/lounge and although no English was spoken by the bar staff, I had no problems ordering drinks and snacks. The restaurant was also very good and offered a fairly extensive menu. In addition, there was a lobby buffet style restaurant. A very extensive breakfast buffet offering both Japanese and western style items was included in the room price. Another service the hotel offered, as many Japanese hotels do, was arranging baggage transfers to next destination, which eliminated the need to lug baggage onto the trains. I used this service at every location during my three weeks in Japan, and it was flawless. You are one night without the bags though, so you have to take an overnight bag to tide you over. This hotel is perfect for all types of travelers. I saw families, vacationers and business travelers. Free WI-FI is provided and works in the rooms as well as lobby and bar and restaurant.

This is a nice hotel, with great views and good location. The rooms are very clean and big enough. It has good breakfast, good services, like money exchange and stuff is very friendly and helpful. Airport bus station is also in front of the lobby.

Stayed there for 1 night during my Japan hop and hop trip. Pretty nice, although the room is really small. But I guess that's normal in Japan. Clean room also clean bathroom. Breakfast was okay, but they don't have much selection of food.

Very nice hotel with beautiful location facing Toyama Castle. Perfect service, very kind and efficient staff. Great breakfast, lots of choice Japanese and Western style. I was staying at a 10th floor suite. Just marvelous with private Japanese hot bath in the room. Unkai restaurant is the best teppanyaki ever experience in Japan. In one word, an amazing hotel.

2-3 Otemachi, Toyama-shi Toyama Toyama-ken

Crowne Plaza ANA Toyama places you next to Toyama Castle and Toyama Municipal Folk Museum. This 251-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Toyama, the hotel is also a short walk from Toyama City Hall Observation Tower and Koshinokuni Museum of Literature.

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


All of Crowne Plaza ANA Toyama's 251 air-conditioned rooms provide refrigerators, minibars, and safes. Guests can expect free WiFi and wired Internet, along with satellite TV. Bathrooms have hair dryers and free toiletries. Phones and desks are other standard amenities.


Property features

Guests of Crowne Plaza ANA Toyama enjoy free WiFi in public areas, conference space, and a gift shop. If you drive, self parking is JPY 1200 per night, or you can take advantage of the airport shuttle for JPY 800.00 per person roundtrip. Front-desk staff can assist with dry cleaning/laundry and concierge services. Additional amenities include a porter/bellhop and wedding services.

Room options

Deluxe Room, 2 Twin Beds

Twin 2 | Sleeps 2

Deluxe Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Deluxe Room

Twin 1 | Sleeps 2

Standard Room

Twin 1 | Twin 2 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 329 reviews