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Best Western Cades Cove Inn

2.5 star property
Hotel in Townsend with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Cades Cove Inn

Desk, iron/ironing board, free WiFi, bed sheets
Reception
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Place, Townsend Visitor Center
    ‪3 min walk‬
  • Place, Shadows of the Past Hiking/Biking Trail
    ‪3 min walk‬
  • Place, Dark Island Swinging Bridge
    ‪7 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(13 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(27 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Townsend

Best Western Cades Cove Inn places you next to Shadows of the Past Hiking/Biking Trail and within a 5-minute walk of Townsend Visitor Center. This hotel has 54 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Townsend Visitor Center - 3 min walk - 0.2 miles
  • Shadows of the Past Hiking/Biking Trail - 3 min walk - 0.2 miles
  • The Little River Railroad and Lumber Company Museum - 6 min walk - 0.4 miles
  • Dark Island Swinging Bridge - 7 min walk - 0.4 miles
  • Great Smoky Mountains Heritage Center - 2 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 32 min drive

Restaurants

  • ‪Peaceful Side Social - ‬9 min walk
  • ‪The Townsend Abbey - ‬7 min walk
  • ‪The Artistic Bean - ‬14 min walk
  • ‪Little River Pub And Deli - ‬2 min drive
  • ‪Subway - ‬6 min walk

About this property

Best Western Cades Cove Inn

Hotel in Townsend with free breakfast and a fitness center
At Best Western Cades Cove Inn, guests have access to a gym, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Frequently asked questions

What is there to do close to Best Western Cades Cove Inn?

Located steps from Shadows of the Past Hiking/Biking Trail, this hotel is in Townsend, and within a 10-minute walk of Dark Island Swinging Bridge and The Little River Railroad and Lumber Company Museum. You'll also find Great Smoky Mountains National Park and Great Smoky Mountains Heritage Center within a short drive.

How much does it cost to stay at Best Western Cades Cove Inn?

As of Jan 9, 2026, prices found for a 1-night stay for 2 adults at Best Western Cades Cove Inn on Jan 10, 2026 start from $79.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Cades Cove Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Cades Cove Inn have a casino on the premises?

No, Best Western Cades Cove Inn doesn't have a casino.

Is there an indoor pool at Best Western Cades Cove Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Cades Cove Inn?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include fireplaces and hydromassage showerheads.

Does Best Western Cades Cove Inn have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Best Western Cades Cove Inn feature a restaurant that includes a breakfast menu?

Best Western Cades Cove Inn offers free full breakfasts each morning though there is no restaurant.

Does Best Western Cades Cove Inn allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Cades Cove Inn for a fee of USD 30 per pet, per night.

Does Best Western Cades Cove Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Cades Cove Inn?

The closest major airport to Best Western Cades Cove Inn is McGhee Tyson Airport (TYS), which is 21.3 mi away (32 minutes by car).

Can I book a room with a balcony at Best Western Cades Cove Inn?

No, at Best Western Cades Cove Inn, there aren't any guestrooms that list a balcony.

Best Western Cades Cove Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 473 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean, convenient and a great staff. Will be back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff | Access to National Park | Quiet | half hour drive to Gatlinberg & Pigeon Forge
Stayed 5 nights in Oct 2025

10/10 Excellent

Marnie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and neat! Staff was very friendly.
Stayed 4 nights in Oct 2025

10/10 Excellent

Wilma E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. The staff was friendly, helpful & extremely polite. Parking was good & location of BW was only a couple minutes drive from National Park. The only thing I would change next time would be requesting bottom floor. Second floor is rough on old folks knees.
Stayed 2 nights in Oct 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the park, didn’t see a hot tub. Dog park looks like former pool area. Cornhole boards are in the dog park, but I don’t want to play on astroturf where dogs are walked.
Stayed 1 night in Oct 2025

10/10 Excellent

Emmadene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was professional, friendly & helpful. Our room was exceptionally clean. The only negative comment about Best Western is there are no elevators to get to second floor. If you don't do well on steps, request the 1st floor. The breakfast was good, as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Stayed 2 nights in Sep 2025

10/10 Excellent

Linda Lou

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome
Stayed 1 night in Oct 2025

4/10 Poor

Ilya

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The smell of cleaning chemicals was so intense, we had to leave the door open. No windows either, there’s corn hook which is great but rather loud & joining rooms which was not something we expected. However, the strong chemical smell is really only notable issue.
Stayed 1 night in Oct 2025

6/10 Okay

Ruban

Stayed 1 night in Oct 2025

8/10 Good

Anthony

Stayed 1 night in Oct 2025

10/10 Excellent

Candy

Stayed 1 night in Sep 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The breakfast was good with plenty of choices. The staff were all very friendly. It is walking distance to the festival event grounds.
Stayed 3 nights in Sep 2025

6/10 Okay

Caryn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners and staff are very friendly and helpful. Townsend is a great quiet alternative to the overdeveloped area surrounding gatlinburg.
Stayed 4 nights in Sep 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv was way too cumbersome and complicated to use
Stayed 5 nights in Sep 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Biking Cades Cove

From checking in to checking out, hotel staff were courteous. I felt safe since the room entrance was outside instead of within the hotel. Nice breakfast with hot and cold food selections. Hotel is within a 45 minute drive to the Smokey Mountains entrance. I would stay here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Sharon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No pool, no hot tub and not much of a bathtub. Would not drain. Not shower or bath. The tub was so slick we had to stand on a towelto keep from falling. Horrible. Went afew mile to PF and stayed Hilton cheaper.
Stayed 2 nights in Sep 2025

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hot breakfast!
Stayed 2 nights in Sep 2025

8/10 Good

Coy

Liked: Cleanliness, staff & service
We enjoyed our stay. It was clean and convenient to everything. The property needs an update but it was a nice as you can make a 40 year old hotel without major upgrades. Best western has recently removed coffee pots from rooms. That stinks! The breakfast area had good food and coffee starting at 7.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Sep 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Brett

Stayed 1 night in Sep 2025

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