Best Western Cades Cove Inn

2.5 star property
Hotel in Townsend with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Cades Cove Inn

Reception
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

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7824 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Place, Townsend Visitor Center
    ‪3 min walk‬
  • Place, Dark Island Swinging Bridge
    ‪7 min walk‬
  • Place, Great Smoky Mountains Heritage Center
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪37 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(19 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Townsend

Best Western Cades Cove Inn places you next to Shadows of the Past Hiking/Biking Trail and within a 5-minute walk of Townsend Visitor Center. This hotel has 54 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Townsend Visitor Center - 3 min walk - 0.2 miles
  • The Little River Railroad and Lumber Company Museum - 6 min walk - 0.4 miles
  • Dark Island Swinging Bridge - 7 min walk - 0.4 miles
  • Great Smoky Mountains Heritage Center - 3 min drive - 1.7 miles
  • Tuckaleechee Caverns - 8 min drive - 4.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 32 min drive

Restaurants

  • ‪The Townsend Abbey - ‬7 min walk
  • ‪Peaceful Side Social - ‬9 min walk
  • ‪The Artistic Bean - ‬14 min walk
  • ‪Burgermaster Drive-in - ‬3 min drive
  • ‪The Riverstone Restaurant - ‬3 min drive

About this property

Best Western Cades Cove Inn

Hotel in Townsend with free breakfast and a fitness center
At Best Western Cades Cove Inn, guests have access to a gym, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Frequently asked questions

What is there to do close to Best Western Cades Cove Inn?

Located steps from Shadows of the Past Hiking/Biking Trail, this hotel is in Townsend, and within a 10-minute walk of Dark Island Swinging Bridge and The Little River Railroad and Lumber Company Museum. You'll also find Great Smoky Mountains National Park and Great Smoky Mountains Heritage Center within a short drive.

How much does it cost to stay at Best Western Cades Cove Inn?

As of Oct 10, 2025, prices found for a 1-night stay for 2 adults at Best Western Cades Cove Inn on Nov 2, 2025 start from $139.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Cades Cove Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Cades Cove Inn have a casino on the premises?

No, Best Western Cades Cove Inn doesn't have a casino.

Is there an indoor pool at Best Western Cades Cove Inn?

No, there is no indoor pool at this hotel.

Is Best Western Cades Cove Inn good for couples?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include hydromassage showerheads and free Internet access.

Does Best Western Cades Cove Inn have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Best Western Cades Cove Inn feature a restaurant that includes a breakfast menu?

Best Western Cades Cove Inn offers free full breakfasts each morning though there is no restaurant.

Does Best Western Cades Cove Inn allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Cades Cove Inn for a fee of USD 30 per pet, per night.

Does Best Western Cades Cove Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Cades Cove Inn?

The closest major airport to Best Western Cades Cove Inn is McGhee Tyson Airport (TYS), which is 21.3 mi away (32 minutes by car).

Are there rooms with balconies that I can book at Best Western Cades Cove Inn?

No, there aren't any guestrooms with balconies at Best Western Cades Cove Inn.

Best Western Cades Cove Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 470 out of 1006 reviews
Rating 8 - Good. 279 out of 1006 reviews
Rating 6 - Okay. 136 out of 1006 reviews
Rating 4 - Poor. 69 out of 1006 reviews
Rating 2 - Terrible. 52 out of 1006 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in Quiet Townsend. I love the location. The property is good. It was clean and comfortable. Can tell its an older property with some recent updates it seems. I liked the laminate floors, cleaner than carpet. Ceilings and walls could use a fresh coat of paint but overall happy with stay. Would stay again. Did not take advantage of breakfast, checked out before time for it. Close to the mountains and out of the crowd of Pigeon Forge and Gatlingburg. Close to Cades Cove and the National Park.
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Awesome. Such friendly people!
Stayed 4 nights in Jul 2025

10/10 Excellent

Glenda, Science Hill

Stayed 2 nights in Jul 2025

6/10 Okay

Tracy

Traveled with group
Liked: Staff & service
It was clean. No pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Our aas very nice and clean.
Stayed 1 night in Apr 2025

8/10 Good

Kristi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Timmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older unit, but very clean
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathtub dripped but everything else was ok
Stayed 1 night in May 2025

8/10 Good

Joe

Traveled with family
Liked: Cleanliness
Hated to see the pool filled in. Maybe they can fix that area up for social gatherings. Fire pit and a couple of hot tubs would be nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well priced and clean. No swimming pool if you're looking for that. Free breakfast was fine.
Stayed 2 nights in Jun 2025

8/10 Good

maria

Stayed 3 nights in Jun 2025

6/10 Okay

Jimmie

Disliked: Amenities
Check in was a real aggression. You wou think it was a govt secured facility. One desk clerk refused to help. Another stepped in and completed the registration.
Stayed 1 night in Jun 2025

6/10 Okay

James, Ethridge

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Super convenient location for the GSMNP. The hotel could use some upgrades. Lighting was poor in the room, shower provided only lukewarm water, and the internet and tv went out our final night about 7:30 and was still out the next morning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Donald

Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Abby

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Brian

Liked: Cleanliness
Nice people
Stayed 4 nights in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
Needs a pool
Stayed 1 night in Jun 2025

6/10 Okay

Jarrek

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, bed was not comfortable, in safe area.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am Wilbur's wife and I am short, 5'10" and they mattress are to high. I had an awful time getting into bed. Our stay was very good. A restful time.
Stayed 2 nights in Jun 2025

6/10 Okay

Michael

Traveled with family
Disliked: Staff & service, property conditions & facilities
Well if water would not have sprayed out of the toilet after every flush it would have been better. Also finding the driveway after dark kinda sucked.
Stayed 1 night in Jun 2025

2/10 Terrible

Kaelani

The front desk girl was incredibly rude, wouldnt let my worst enemy stay here and be helped by her
Stayed 2 nights in Jun 2025