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Hotel d'Alcantara

3.0 star property

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Photo gallery for Hotel d'Alcantara

Front of property
A modern interior with a seating area featuring sofas and a table, a decorative sculpture, and artwork on the walls.
A modern hotel lobby with a wooden parquet floor, a seating area with a sofa and chairs, a reception desk, and large windows with curtains.
A modern hotel lobby with a reception desk, seating area, and artwork on the walls.
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Rue des Bouchers Saint-Jacques 2, Tournai, 7500
  • Place, Grand Place
    ‪3 min walk‬
  • Place, Tournai Cathedral
    ‪6 min walk‬
  • Place, Belfry of Tournai
    ‪6 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪23 min drive‬

Room options

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Twin Room

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A modern bedroom with a large bed, two bedside tables, a chair, and a wall-mounted artwork.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Tournai

Hotel d'Alcantara places you next to Museum of History and Archaeology and Eglise Saint-Quentin. This 25-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Grand Place - 3 min walk - 0.2 miles
  • Eglise Saint-Quentin - 3 min walk - 0.2 miles
  • Halle-des-Draps - 5 min walk - 0.3 miles
  • Tournai Cathedral - 6 min walk - 0.4 miles
  • Belfry of Tournai - 6 min walk - 0.4 miles

Getting around

  • Tournai Station - 14 min walk
  • Lille (LIL-Lesquin) - 31 min drive

Restaurants

  • ‪Au Vieux Tournay - ‬3 min walk
  • ‪Brasserie Le Beffroi - ‬3 min walk
  • ‪Comptoir 17 - ‬3 min walk
  • ‪Le Black Blue Pub - ‬3 min walk
  • ‪Les Enfants Terribles - ‬2 min walk

About this property

Hotel d'Alcantara

At Hotel d'Alcantara, guests have access to free WiFi in public areas, coffee in a common area, and express check-out. Helpful staff is there to provide luggage storage, as well as offer insight about the area. Additional amenities include a terrace and laundry facilities.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Safes, ironing boards, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hôtel HEMERA
Tournai
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 34 reviews
$106 nightly
The price is $123
Jul 16 - Jul 17
Total with taxes and fees
Hôtel HEMERA

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 10:00 PM) and Sunday - Sunday (8:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.72 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 10 per day (328 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel d'Alcantara Tournai
Hotel d'Alcantara
d'Alcantara Tournai
d'Alcantara
Hotel D'Alcantara Tournai, Europe - Belgium
Hotel d'Alcantara Hotel
Hotel d'Alcantara Tournai
Hotel d'Alcantara Hotel Tournai

Frequently asked questions

Is a free cancellation option available at Hotel d'Alcantara?

Hotel d'Alcantara provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to see near Hotel d'Alcantara?

This hotel is located in Tournai, just steps from Grand Place and Museum of History and Archaeology, and within a short walk of Belfry of Tournai. You'll also find Halle-des-Draps and Eglise Saint-Quentin less than a mile away.

Is parking available on site at Hotel d'Alcantara?

No, there isn't parking at this hotel.

Does Hotel d'Alcantara include a casino on the premises?

No, Hotel d'Alcantara doesn't have a casino.

Will I find an indoor pool at Hotel d'Alcantara?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel d'Alcantara?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a bar/lounge and a terrace.

Does Hotel d'Alcantara have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel d'Alcantara have a restaurant with a breakfast menu?

Hotel d'Alcantara offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel d'Alcantara allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel d'Alcantara for a fee of EUR 15 per pet, per night.

Does Hotel d'Alcantara have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel d'Alcantara?

The closest major airport to Hotel d'Alcantara is Lille (LIL-Lesquin), which is 16.3 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Hotel d'Alcantara?

No, there aren't any guestrooms with balconies at Hotel d'Alcantara.

Hotel d'Alcantara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 238 reviews
Rating 8 - Good. 87 out of 238 reviews
Rating 6 - Okay. 24 out of 238 reviews
Rating 4 - Poor. 3 out of 238 reviews
Rating 2 - Terrible. 0 out of 238 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess upon arrival was wonderful and super accommodating.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Karen L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Place is gorgeous, clean, private, lovely. Owner on premises. Amazing breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient and nice

Excellent hotel, small, kind and professional staff, convenient
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tounai's best?

An old converted house with a retro theme in very attractive town. Walk to everything - quality bedding - a good breakfast - we would stay again. The layout makes it hard to avoid some stairs.
Stayed 1 night in Jul 2017
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was just the best. Really good and helpful and a lovely person. My only comment is that I thought it was a bit overpriced compared with the 14 hotels we stayed in in France during our road trip. The tap in the bathroom needed tightening up as it was loose in the unit. The lack of parking was a bit of a pain but we parked ouside and got away with it.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay.

Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

yogesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
Stayed 6 nights in Aug 2024
Verified

6/10 Okay

Gillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff tried to be helpful, and eventually moved me to a better room after I had to complain that there were no light bulbs in the ceiling lights in the corridor outside my room and the wifi did not work. Both of these things were solved when I was moved to another room. Breakfast wasn’t served until 8 am, and I had to leave the hotel with no breakfast to get to my work on time. There was no evening meal available.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rizqui

Liked: Cleanliness, staff & service, amenities
Propre proche des restaurants
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ingo

Liked: Cleanliness, staff & service, amenities
Zimmer war großzügig, Personal sehr nett
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities
C'est notre deuxième séjour dans cet hôtel et, une fois encore, le personnel a été formidable, la chambre spacieuse, très propre, avec une petite terrasse en bonus. Notre demande spéciale d'avoir de préférence une chambre au rez-de-chaussée et avec douche plutôt qu'une baignoire, pour mon amie PMR, a été prise en compte. Machine à café/thé/chocolat chaud disponible gratuitement pendant toute la durée de notre séjour. Tout était parfait. Superbe établissement. Nous y reviendrons.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

laurent

Disliked: Staff & service, room comfort

Decevant

Decevant, grande chambre froide, rue passante et bruyante, petit dej quelconque Bref cela ne correspond pas ni a la promesse du site ni au 172eur payé pour la nuit
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent choix dans l'ensemble

Excellent hôtel dans l'ensemble, et proche de la grand place de Tournai et de tous les musées ainsi que la cathédrale. Les chambres sont confortables et le petit déjeuner très satisfaisant. Seul bémol, la chambre disposait de deux petits lits plutôt que d'un lit double et c'était bien moins confortable.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Clemens

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Een hele grote kamer, helaas geen stoeltjes, nachtkastjes en plek voor koffer. Terwijl plek zat. Verzorging ok.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

THIERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour Tournaisien

L'hotel est bien situé en plein coeur de la ville de Tournai. Le bâtiment ancien n'empêche pas des équipements modernes et de qualité. Le personnel est très accueillant et fort sympathique. Un moment plaisant dans cette petite ville qui vaut d'être découverte.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, proche de la belle grand place de Tournai
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Gérald

Liked: Cleanliness, property conditions & facilities, room comfort
Personnel tres accueillant chambre tres spacieuse Hôtel tres bien situe
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn sfeervol hotel op mooie locatie. Zeer vriendelijk personeel, grote ruime kamers en heerlijk ontbijt.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Petit hôtel charmant

Nous avons été surclassé dans un appartement sous les combles. Spacieux, climatisé. Manque un miroir dans les chambres, douche pas très pratique. Superbe petit dejeuner : produits frais, varié, copieux.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities

Très bien mais rue bruyante

L'hôtel a de très belles cham res, est proche du centre ville. Le service est bon. Vraiment dommage de manquer d'isolation tout en étant da.s cette rue bruyante ?passage de voitures sur des vieux pavés)
Stayed 1 night in Jun 2024