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Hotel d'Alcantara

3.0 star property
Hotel in Tournai with a bar

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Photo gallery for Hotel d'Alcantara

Front of property
Terrace/patio
Lobby
Lobby
Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
Rue des Bouchers Saint-Jacques 2, Tournai, 7500
  • Place, Grand Place
    ‪3 min walk‬
  • Place, Tournai Cathedral
    ‪6 min walk‬
  • Place, TAMAT
    ‪7 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪21 min drive‬

Room options

View all photos for Twin Room

Premium bedding, in-room safe, desk, free WiFi

Twin Room

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, free WiFi

Deluxe Room

  • Sleeps 3
  • 1 Twin Bed and 1 Large Twin Bed OR 3 Twin Beds

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed OR 3 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Tournai

Hotel d'Alcantara places you next to Museum of History and Archaeology and Eglise Saint-Quentin. This 25-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Grand Place - 3 min walk - 0.2 miles
  • Tournai Cathedral - 6 min walk - 0.4 miles
  • Belfry of Tournai - 6 min walk - 0.4 miles
  • TAMAT - 7 min walk - 0.4 miles
  • Tournai Expo - 5 min drive - 2.2 miles

Getting around

  • Tournai Station - 16 min walk
  • Lille (LIL-Lesquin) - 26 min drive

Restaurants

  • ‪Kennedy - ‬4 min walk
  • ‪L'Impératrice - ‬4 min walk
  • ‪Les Enfants Terribles - ‬4 min walk
  • ‪Pitta Adana - ‬2 min walk
  • ‪Le Blocus - ‬2 min walk

About this property

Hotel d'Alcantara

Hotel in Tournai with a bar
At Hotel d'Alcantara, guests have access to free WiFi in public areas, coffee in a common area, and express check-out. Helpful staff is there to provide luggage storage, as well as offer insight about the area. Additional amenities include a terrace and laundry facilities.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer free toiletries. Safes and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 10:00 PM) and Sunday - Sunday (8:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 10 per day (328 ft away)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel d'Alcantara Tournai
Hotel d'Alcantara
d'Alcantara Tournai
d'Alcantara
Hotel D'Alcantara Tournai, Europe - Belgium
Hotel d'Alcantara Hotel
Hotel d'Alcantara Tournai
Hotel d'Alcantara Hotel Tournai

Frequently asked questions

Is a free cancellation option available at Hotel d'Alcantara?

Hotel d'Alcantara provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel d'Alcantara?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Hotel d'Alcantara on Oct 19, 2025 start from $158.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel d'Alcantara?

This hotel is located in Tournai, just steps from Museum of History and Archaeology and Eglise Saint-Quentin, and within a short walk of Belfry of Tournai. You'll also find Grand Place and TAMAT less than a mile away.

Is parking available on site at Hotel d'Alcantara?

No, there isn't parking at this hotel.

Does Hotel d'Alcantara include a casino on the premises?

No, Hotel d'Alcantara doesn't have a casino.

Will I find an indoor pool at Hotel d'Alcantara?

No, there is no indoor pool at this hotel.

Is Hotel d'Alcantara good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Are there hot tubs at Hotel d'Alcantara?

No, there isn't a spa tub at this hotel.

Does Hotel d'Alcantara have a restaurant with a breakfast menu?

Hotel d'Alcantara offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel d'Alcantara allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel d'Alcantara for a fee of EUR 12 per pet, per day.

Are there connecting rooms at Hotel d'Alcantara?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel d'Alcantara?

The closest major airport to Hotel d'Alcantara is Lille (LIL-Lesquin), which is 16.3 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Hotel d'Alcantara?

No, at Hotel d'Alcantara, there aren't any guestrooms that list a balcony.

Reviews

Hotel d'Alcantara Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 117 out of 227 reviews
Rating 8 - Good. 83 out of 227 reviews
Rating 6 - Okay. 24 out of 227 reviews
Rating 4 - Poor. 3 out of 227 reviews
Rating 2 - Terrible. 0 out of 227 reviews

Reviews

10/10 Excellent

Karen L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Place is gorgeous, clean, private, lovely. Owner on premises. Amazing breakfast.
Stayed 1 night in Jun 2025

6/10 Okay

Gillian

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff tried to be helpful, and eventually moved me to a better room after I had to complain that there were no light bulbs in the ceiling lights in the corridor outside my room and the wifi did not work. Both of these things were solved when I was moved to another room. Breakfast wasn’t served until 8 am, and I had to leave the hotel with no breakfast to get to my work on time. There was no evening meal available.
Stayed 1 night in Mar 2025

10/10 Excellent

yogesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
Stayed 6 nights in Aug 2024

8/10 Good

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
Stayed 1 night in Sep 2023

10/10 Excellent

James, Mission Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Linda

Stayed 3 nights in Oct 2022

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay.

Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
Stayed 1 night in Aug 2022

10/10 Excellent

james

Stayed 1 night in Aug 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
Stayed 1 night in Jul 2022

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Maria Carolina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

A headache

The hotel is very well located and it looks comfortable. The breakfast is great and the staff incredibly nice, gentle and accommodating. I arrived late on a Thursday and I had to self check-in with a code. Everything went very smoothly and the room was exactly was I needed. The day after, due to a minor problem in my room, I was kindly offered an upgrade to a better room, I happily accepted and I am still regret it. This new room was the 117 and it was haunted by a tedious and continuous hum through the whole night. The reception was closed and there was no one there to help me. It was impossible to stay in the room, let alone to sleep. I had to spend the whole night sitting in the bathroom, where the noise was less evident. I do not understand the reason why they would not keep a member of staff during the night to help with this kind of issues but I may guess it’s to avoid paying for it. The day after, yesterday, I was moody, tired and with a intense headache caused by the humming that I still have not managed to get rid of. I really felt like asking for a refund, but I didn’t have the strength for it and, besides, the staff was just lovely. Fellow traveler, do not accept by any chance any kind of upgrade to a new brand room. They do not know what they are offering. As a piece of advice to the management, I used to work in a hotel and the manager used to spend the night regularly in every new room the hotel offered, to check there were not unexpected noises.
Stayed 2 nights in Oct 2021

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming hotel with modern accommodations in an ideal location. The staff will go out of their way to please you (if you are a repeat visitor, you will recognize them, they have been working there for years). There is a new section with larger and more modern rooms, but the older section has more charm. A nice buffet breakfast with something for everyone.
Stayed 2 nights in Feb 2020

8/10 Good

Davina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel - would not recommend the town

Lovely hotel, great service and large family room. Would absolutely recommend the hotel. Unfortunately the beautiful town of Tournai was spoilt by horrendous amounts of dog poo. No exaggeration there was dog poo everywhere. Starting from the hotel car park all through the town. It was difficult to look up at buildings and admire views because we had to keep looking at the pavement to check we weren’t standing in any. It was disgusting. There seemed to be no shame with locals just letting their dogs poo on pavements and even in the grassed area round the cathedral. Local people have much to be proud of as the town is lovely so it is a shame that it is spoilt in such a way. I’ve never experienced such a problem elsewhere on my travels.
Stayed 1 night in Jan 2020

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in great location

This hotel is around the corner from the towns main square. It is a beautifully rennovated old building. The hotel is very clean, modern and stylish inside. Our room was comfortable. The owner/ manager was very charming at reception when we arrived. The hotel parking is facing the hotel across the road and was very convenient although it's first come first served, we had no problem. A simple but good continental breakfast is served in an attractive dining area.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent position near the centre of the town Lovely old building and comfortable room Excellent breakfast included Friendly English-speaking staff Good value for money
Stayed 3 nights in Oct 2019

8/10 Good

Theon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Night in Tournai

Wonderful staff, asked to carry my luggage as they are still building their elevator. Had a long conversation on the history of the building. Only downside was the bed that was way too soft
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with perfect location.
Stayed 1 night in Jul 2019

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really pleasant stylish little hotel.

Very pleasant hotel, calm, comfortable and stylish. Staff were very pleasant and friendly. Room seemed recently refurbished and was comfortable and warm. I had a room at the back so it was very peaceful. The breakfast was cold buffet but the products were nice quality and varied, the breakfast became a bit crowded at times. It’s a great location for exploring Tournai, and is just off the main square. The hotel can be accessed from 2 streets but could be easily missed as the signage is quite subtle, so keep your eyes open! A very nice stat overall.
Stayed 2 nights in Apr 2019

6/10 Okay

Sara

Liked: Property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with easy access

Great hotel, very friendly staff, short walking distance to the main centre and cathedral.
Stayed 1 night in Nov 2018