Novotel Toulouse Centre Compans Caffarelli

4.0 star property

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Photo gallery for Novotel Toulouse Centre Compans Caffarelli

Japanese garden
Suite, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk
Meeting facility
A hotel lobby with a reception desk, seating area, and large windows.
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
5 Place Alfonse Jourdain, Toulouse, Haute-Garonne, 31000
  • Place, Toulouse Business School
    ‪2 min walk‬
  • Place, Pierre Baudis Congress Center
    ‪5 min walk‬
  • Place, Place du Capitole
    ‪15 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪12 min drive‬

Room options

Superior room, 1 double bed and 1 single sofa bed

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

Superior room, 1 double bed or 2 single beds

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior room, 1 double bed and 2 single beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Superior room, 1 double bed and 1 sofa bed for 2 people

  • City view
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Executive Room, 1 Double Bed with Sofa bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Toulouse

Located in Toulouse City-Centre, Novotel Toulouse Centre Compans Caffarelli is within a mile (2 km) of popular sights such as Place du Capitole and Capitole de Toulouse. This 135-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Toulouse Business School - 2 min walk - 0.1 miles
  • Japanese Garden Toulouse - 3 min walk - 0.2 miles
  • Pierre Baudis Congress Center - 5 min walk - 0.3 miles
  • Place du Capitole - 15 min walk - 0.8 miles
  • Capitole de Toulouse - 17 min walk - 0.9 miles

Getting around

  • St. Cyprien-Arenes Station - 6 min drive
  • Compans-Caffarelli Station - 6 min walk
  • Blagnac Airport (TLS) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪The Social Hub - ‬3 min walk
  • ‪eat SUSHI Toulouse 2 - ‬8 min walk
  • ‪Gourmet Bar by Novotel - ‬1 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Novotel Toulouse Centre Compans Caffarelli

Guests of Novotel Toulouse Centre Compans Caffarelli have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for EUR 19 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this family-friendly hotel include meeting rooms, conference space, and a computer station.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 19.80 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Gourmet Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,690 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • 1 total (22 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.80 per person
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Compans
Novotel Compans Hotel
Novotel Compans Hotel Toulouse Centre Caffarelli
Novotel Toulouse Centre Compans Caffarelli
Novotel Toulouse Centre Compans Caffarelli Hotel
Novotel Toulouse Centre Hotel Toulouse
Toulouse Novotel
Toulouse Novotel
Accor Toulouse Centre
Novotel Toulouse Centre Hotel Toulouse
Novotel Toulouse Centre Compans Caffarelli Hotel
Novotel Toulouse Centre Compans Caffarelli Toulouse
Novotel Toulouse Centre Compans Caffarelli Hotel Toulouse

Frequently asked questions

Is a free cancellation option available at Novotel Toulouse Centre Compans Caffarelli?

Novotel Toulouse Centre Compans Caffarelli provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Novotel Toulouse Centre Compans Caffarelli?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Novotel Toulouse Centre Compans Caffarelli on Jul 3, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Novotel Toulouse Centre Compans Caffarelli?

This hotel is situated in Toulouse City-Centre, just steps from Japanese Garden Toulouse, and within a 10-minute walk of Pierre Baudis Congress Center and Palais des sports André-Brouat. You'll also find Place du Capitole and Basilica of Saint-Sernin less than a mile away.

Will I be able to park at Novotel Toulouse Centre Compans Caffarelli?

Yes, parking is offered for EUR 19 per night. Wheelchair-accessible parking is also available for guests.

Does Novotel Toulouse Centre Compans Caffarelli have a casino?

No, Novotel Toulouse Centre Compans Caffarelli doesn't have a casino.

Is there an indoor pool at Novotel Toulouse Centre Compans Caffarelli?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Novotel Toulouse Centre Compans Caffarelli good for couples?

This lakeside hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a bar/lounge.

Does Novotel Toulouse Centre Compans Caffarelli have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novotel Toulouse Centre Compans Caffarelli have a restaurant with a breakfast menu?

Yes, Novotel Toulouse Centre Compans Caffarelli serves buffet breakfast for a surcharge each morning at Le Gourmet Bar.

Does Novotel Toulouse Centre Compans Caffarelli allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Toulouse Centre Compans Caffarelli for a fee of EUR 15 per pet, per night.

Does Novotel Toulouse Centre Compans Caffarelli have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Novotel Toulouse Centre Compans Caffarelli?

The closest major airport to Novotel Toulouse Centre Compans Caffarelli is Blagnac Airport (TLS), which is 5.3 mi away (11 minutes by car).

Can I book a room with a balcony at Novotel Toulouse Centre Compans Caffarelli?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and garden views.

Novotel Toulouse Centre Compans Caffarelli Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 268 out of 644 reviews
Rating 8 - Good. 266 out of 644 reviews
Rating 6 - Okay. 75 out of 644 reviews
Rating 4 - Poor. 26 out of 644 reviews
Rating 2 - Terrible. 9 out of 644 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

John

Liked: Cleanliness, staff & service
Generally the atmosphere felt a bit cold and the dining options a little basiy
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, nice rooms, clean and right on the park
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean and nice staff. Breakfast buffet is great . They need one more coffee machine because one is not enough at rush time . I’ll go. Ack .
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff. Really well located beside a nice park and within walking distance of shopping and dingin areas
Stayed 1 night in Jul 2025
Verified

8/10 Good

Luis ángel

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Parking was adjoining and handy. Good restaurant as well. Friendly staff.
Stayed 2 nights in May 2025
Verified

8/10 Good

EDELBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering everything, I would rate my stay at the Novotel, Toulouse a very satisfying one. The staff were very accommodating and incredibly friendly ( kudos to Kevin, Luca and Ryan ).The room was spacious,spotless, and comfortable and crisp bed sheets too!The metro is very accessible from this location-just 2 stops to the city center. Only minor issues were the pillows being too small and the quality of some of the furnishings was a bit chintzy to my liking-but that's a personal preference🙏♥️👍
Stayed 11 nights in Nov 2025
Verified

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
Limited towels. They suggest maid service every two days. Paper cups for coffee?? Very limited lighting to try and read a book in bed. Nice location by a park area though.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Everything we needed, lovely pool and location next to the beautiful Japanese garden. Easy 15 min walk to the main square passing some gorgeous architecture on the way. Staff fab rooms exceeded our expectations and great restaurant
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

CLARE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Friendly, helpful staff. Great breakfast with lots of choice. Pool was lovely. Nice complimentary extras in room.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Emer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, just not in the centre despite the name
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and pleasant staff.

Return visit to this establishment . Located out of town but easy access by public transport.
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was ok, and so was the service. It has a motel feel.
Stayed 1 night in Mar 2024
Verified

8/10 Good

António

Liked: Cleanliness, staff & service, amenities
attentive staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Showket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

It was amazing…very close to town centre…forgot the guy name who was on reception…very helpful…will visit again Only down side was our kettle was not working in the room…spoken to the lady receptionist at night but didn’t sorted out ..as she said she will do in the morning…
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Carmen

Liked: Cleanliness
Disliked: Amenities
The service at fr9nt desk, dtaff was extremely kond.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Charlene

Not the 4 star hotel I expected. Rooms are in need of upgrade and redecoration, somewhat bleak. Area around the hotel isn’t great, concrete jungle. Hotel served a purpose but wouldn’t I wouldn’t recommend.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service
A fairly tired Novotel. Main bar and restaurant nicely done but dated rooms with tiny showers and No desk or usable chair to work on the room if required. Fitness suite basically an old bedroom with a bike in it not really 4* experience. Otherwise usual expected too amenities. Quiet location by the a park is a bonus although general exterior area feels a bit run down.
Stayed 3 nights in May 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Tol Visit

As expected for a Novotel hotel, clean, well-organized, restaurant, pool, service, and personnel. Our only concern was the exterior appearance of the property from the front. Upon arrival from the airport, it does not look very inviting. Overgrown weeds, and a dirty appearance, we were not sure if it was the right place until we saw the Novotel hotel signs. This REALLY needs to be worked on.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Bojan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

The hotel has a lot of potential (next to a very nice park and close to the city centre), but very outdated. Just some of many specific issues we experienced: - very small rooms (especially if travelling with small kids) - not clean + not cleaning rooms properly - quite outdated interior - very hot, no AC - beds, pillows, sheets all need a refresh - employees should be much friendlier. They are not rude, but need to learn basics: hello, good day, yes of course, goodbye etc - the whole hotel needs a renovation
Stayed 5 nights in Apr 2024
Verified

6/10 Okay

Linda

Liked: Staff & service
Staff were ALL very nice and accommodating. The hotel does need a concierge to assist visitors with questions about the area and with helping set up activities. Our room was overly warm even with the AC turn down to the coldest it would go. We had to ask for a fan. The bathroom sink stopper would not stay in the open position and the water did not drain well. Just washing your hands could cause an overflow.
Stayed 4 nights in Jul 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Not the best experience

Our room did not have a desk or chair; just a bed and a single couch. I guess they did not have them because the room was too small. I know that other rooms had desks and chairs. All the rooms were booked so we were out of luck to change rooms. When I asked for a small portable desk and chair so that we can do some work in the room (we had to do confidential online meetings) , we were told that this was not possible. While I was kindly discussing our options with one receptionist, another one came and acted all weird. She was rather rude. So I gave up discussing our options as it was no use. We ended up staying there, but it was not a good experience. On top of this, the restaurant was not at all accommodating for dietary restrictions. This is not surprising in France, as they don’t understand the concept of dietary restrictions in most places outside Paris, but I was expecting at least some effort. Nothing was offered. Breakfast was also rather poor. In the land of cheese, they had only one type that was not particularly good. We ended up skipping the breakfast even though we paid for it as part of the room cost. Perhaps others had better experience with this hotel, but we thought we made a mistake. We chose it because it was close to the convention center, but we should have stayed near the center of the city where all the action takes place. This location is rather far to the good restaurants, etc. Overall, we did not have a great experience.
Stayed 6 nights in Aug 2024
Verified

8/10 Good

monica

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable pero no hablaban español (solo francés e inglés)
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, amenities
Chambre impeccable
Stayed 1 night in Feb 2026