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Novotel Toulouse Centre Compans Caffarelli

4.0 out of 5.0

Recent guest reviews

We booked the hotel for a short family break. It’s in a great location for a simple bus transfer from the airport. Rooms are as you would expect, great breakfast with plenty of choice. Park next door is a real bonus when travelling with kids. It is a short walk into the city, however I would choose your route in as one route we took went though an area that wasn’t very pleasant in terms of the people hanging around. Easy access to the Metro as an alternative. Staff were all very friendly and helpful.

Lovely hotel, nice small pool, great bar and restaurant with friendly staff all round. Would recommend to business people, couples or families - suitable for all. 5 minute walk to subway. Great wee French bakery on main road a few minutes walk through the park.

I stayed here on a business trip. Staff were helpful, and the rooms were pleasant. The location is good; the city centre is within walking distance of the hotel. I'd definitely recommend this hotel for business travellers. That said, I'd happily stay here on a personal trip too.

Expecting the standard of a novotel , i found a poorly run hotel. There is NO airco, so the rooms are boiling hot! There is NO minibar, unlike what is advertised... There is NO room service after 23.00, unlike advertised... The pool is not usable since it is not heated. The rooms are very old and the double beds are only queen size 140cm... There is only 1small botle of shampoo/shower gel for 2people. When mentioned at the reception, they told me to send them an email 🙄 Not Novotel standard, Not a 4 star hotel!!! Not recomended!

Every thing about this hotel is small sized: the room we stayed in, the bathroom ( we had a shower and a tub) even the decorated food on the tables. Never the less we enjoyed our stay especially because every one was smiling and trying to do the best to keep us happy.

The rooms have new beds and pillows which are very comfortable, also the showers are new and good. However they have not many bath amenities, for example no lotion and no hair conditioner. The hair dryer could also be better. Breakfast and food in general was delicious.

We have really enjoyed our stay at this hotel. The pros: Great breakfast/great food Friendly staff Clean rooms Comfortable bed Very nice pool Central location: one stop to Capitole and next to Jardin Japonais Cons: Hotel sleeping areas are a bit dated And hotel exterior needs a refresh On the whole, we have had a great stay and I would return. Value for what you pay.

This is a very expensive room in a hotel that hunt aged well. Rooms and bathrooms are really dirty. This is not the Novotel quality from 10 years ago. You should redo the whole hotel, not just the restaurant

I stayed with my family at this hotel for a week while I was attending a conference at the near by conference center. The hotel and room was not as we expected, we had expected something much better. The issues we had is mentioned below. We did complain about these things and only the minibar was fixed, and in the end they did give us a free night as some kind of compensation. - the king size bed we got was only 1.60m wide, which apparently is a king size bed in France. - we room was very hot and the air con running with full power could not do much about this. - many of the tv channels did not work, especially those in English and for children. - The maid forgot we there three in the room and removed the third towel multiple times, and for got to fill up coffee, empty trash bins. - the minibar was hotter than the room, the did complain on this the day with arrive but they did not do anything about this before we repeated the complaint a couple of days later. - the pool is smaller than it looks like on the photos. - one day it rained in the morning, they had therefore removed the pool towels, but 6 hours after the rain have stopped the towels were still not there, we got them in stead from the reception. - The servers were slow to fill up the items on the breakfast buffet, as you would often find items missing. - we asked for an iron and an iron board but they could only provide an iron and a extra towel to place on the desk. - the front end of the hotel is to a not so nice square. Some positive things to say are. - location next to the park, conference center and metro station. - good play areas for kids in the lobby area.

Room size is big enough for two people. They are well equipped with A/C, TV, minibar, wifi has plenty of speed and staff is utmost helpful. Car parking in the garage is available for fair 11 EUR/day. Nothing to complain. Hotel bar offers typical local specialities at an fair price level. Pool is big enough to get refreshed.

5 Place Alfonse Jourdain Toulouse Haute-Garonne

Hotel highlights

  • Close to Basilique Saint-Sernin and Place du Capitole
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Compans-Caffarelli, Novotel Toulouse Centre Compans Caffarelli is within a mile (2 km) of popular sights such as Basilique Saint-Sernin and Place du Capitole. This 135-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. It's in central Toulouse and also a short walk from Japanese Garden Toulouse and Toulouse Business School.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 9:30 AM.


All of Novotel Toulouse Centre Compans Caffarelli's 135 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.

Property features

Guests of Novotel Toulouse Centre Compans Caffarelli enjoy an outdoor pool, free WiFi in public areas, and 5 meeting rooms. Self parking is offered for EUR 9 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include conference space, an arcade/game room, and a library.

Room options

Superior Room, Multiple Beds (double bed and single sofa bed)

Full 1 | Sleeps 3

Executive Room, 1 Queen Bed, Balcony (1 queen bed and 1 single sofa bed)

Queen 1 | Sleeps 3

Superior Room, 1 King Bed

King 1 | Sleeps 2

Superior Room, Multiple Beds (double bed and twin sofa bed)

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 786 reviews