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Novotel Toulouse Centre Compans Caffarelli

4.0 out of 5.0

Recent guest reviews

A hotel should be like this Novotel: close to the city center, cozy, not too expensive, nice breakfast bouffet, nice swimming pool. Nice staff, willing to help you always. Nice bar/restaurant, not a huge menu election, but nice meals.

A short walk to the metro and rental bikes. You can also walk to the centre if you want to...approx 20 minutes/easy walk. The reception staff were very professional and friendly. Horrible bed settee!!! The most uncomfortable bed I have ever slept in. We had 3 people in a slightly larger double room with a sofa bed. I had the sofa bed but you could feel every spring digging into you the whole night! The bar staff were friendly but it was hit or miss with the service. Order 1 drink and receive a few nibbles with your drink...order for 3 people and no nibbles??? Go to the bar area and be served straight away, but the next time, have to approach them to get you a drink. Good staff but the service was a bit inconsistent. Nice rooms but bathroom and toilet desperately need re-grouting. Good restaurant meals (between 14 - 21 € for steaks, burgers, pasta)...but served with frozen chips?!? (The specials on offer looked fantastic though.) 16,50 for breakfast...very steep!

The hotel is well located. Accommodations are good and Breakfast is excellent and various. Staffs are pro-active and very nice. i recommend this hotel to anyone who want to stay in Toulouse for several days

Hotel closed to town centre (about 20min by foot) . Tube station at about 5min walk from Hotel Comfortable bedrooms . Quiet . 2 points not so positive : very expensive breakfast (a bit more than 16€ / person) and no mirror in the bedroom itself (only in the bathroom)

I stayed before in a few Novotel, this one is the new wave of the brand, amazingly friendly lobby, superb staff, very secure and convenient underground parking ( 11€a night) with direct access to the lobby Located 5 min from highway ( be careful coming from highway with traffic radar if exceeding 50km/h, I did and expect to receive a fine at home and 1 less point on driving license) Food is ok, nothing fantastic but reasonable Don’t hesitate to pay extra for executive room as minibar is free and nespresso machine available Also I had a terrasse as requested because I am a smoker Definitely would return if overnight rest needed But for tourist city sightseeing of the city, other hotels ate better

You should stay there!! The staff is so nice, careful and attentive. The breakfast is excellent, it has a lot of delicious food. The rooms are comfortable. The swimming pool is also great, it is located near the underground and the garden is beautiful.

We booked the hotel for a short family break. It’s in a great location for a simple bus transfer from the airport. Rooms are as you would expect, great breakfast with plenty of choice. Park next door is a real bonus when travelling with kids. It is a short walk into the city, however I would choose your route in as one route we took went though an area that wasn’t very pleasant in terms of the people hanging around. Easy access to the Metro as an alternative. Staff were all very friendly and helpful.

Lovely hotel, nice small pool, great bar and restaurant with friendly staff all round. Would recommend to business people, couples or families - suitable for all. 5 minute walk to subway. Great wee French bakery on main road a few minutes walk through the park.

I stayed here on a business trip. Staff were helpful, and the rooms were pleasant. The location is good; the city centre is within walking distance of the hotel. I'd definitely recommend this hotel for business travellers. That said, I'd happily stay here on a personal trip too.

Expecting the standard of a novotel , i found a poorly run hotel. There is NO airco, so the rooms are boiling hot! There is NO minibar, unlike what is advertised... There is NO room service after 23.00, unlike advertised... The pool is not usable since it is not heated. The rooms are very old and the double beds are only queen size 140cm... There is only 1small botle of shampoo/shower gel for 2people. When mentioned at the reception, they told me to send them an email 🙄 Not Novotel standard, Not a 4 star hotel!!! Not recomended!

5 Place Alfonse Jourdain Toulouse Haute-Garonne

Hotel highlights

  • Close to Basilique Saint-Sernin and Place du Capitole
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Compans-Caffarelli, Novotel Toulouse Centre Compans Caffarelli is within a mile (2 km) of popular sights such as Basilique Saint-Sernin and Place du Capitole. This 135-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. It's in central Toulouse and also a short walk from Japanese Garden Toulouse and Toulouse Business School.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 9:30 AM.


All of Novotel Toulouse Centre Compans Caffarelli's 135 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.

Property features

Guests of Novotel Toulouse Centre Compans Caffarelli enjoy an outdoor pool, free WiFi in public areas, and 5 meeting rooms. Self parking is offered for EUR 11 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include conference space, an arcade/game room, and a library.

Room options

Superior Room (double bed and single sofa bed)

Full 1 | Sleeps 3

Executive Room, Balcony (1 queen bed and 1 single sofa bed)

Queen 1 | Sleeps 3

Superior Room (double bed and twin sofa bed)

Full 1 | Sleeps 4

Superior Room (1 Double bed and 1 double sofa bed)

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

74.0% of guests recommend this hotel

Total of 848 reviews