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Hotel Saint Sernin

3.0 star property
Hotel in Toulouse with a coffee shop

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Photo gallery for Hotel Saint Sernin

Comfort Single Room | Premium bedding, in-room safe, individually decorated
Front of property
Reception
Interior entrance
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • Air conditioning
  • Housekeeping
  • Breakfast available

Explore the area

Map
2 Rue Saint-Bernard, Toulouse, Haute-Garonne, 31000
  • Basilica of Saint-Sernin
    ‪2 min walk‬
  • Place du Capitole
    ‪6 min walk‬
  • Capitole de Toulouse
    ‪6 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪11 min drive‬

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Room options

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, in-room safe, individually decorated

Comfort Single Room

  • City view
  • 139 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Premium Double or Twin Room (upon availability)

Premium Double or Twin Room (upon availability) | Premium bedding, in-room safe, individually decorated

Premium Double or Twin Room (upon availability)

  • City view
  • 182 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, individually decorated

Comfort Double Room

  • City view
  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room - Basilic View

Double Room - Basilic View | Premium bedding, in-room safe, individually decorated

Double Room - Basilic View

  • Resort view
  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Toulouse

Located in Toulouse City-Centre, Hotel Saint Sernin is next to Basilica of Saint-Sernin and Saint Raymond Museum. The 17 rooms at this 3-star hotel include electric kettles, flat-screen TVs, and premium bedding.

What's nearby

  • Basilica of Saint-Sernin - 2 min walk - 0.1 miles
  • Place du Capitole - 6 min walk - 0.4 miles
  • Capitole de Toulouse - 6 min walk - 0.4 miles
  • Place Wilson - 8 min walk - 0.5 miles
  • Zenith de Toulouse - 8 min drive - 3.0 miles

Getting around

  • Jeanne d'Arc Metro Station - 3 min walk
  • Toulouse Matabiau Station - 13 min walk
  • Blagnac Airport (TLS) - 14 min drive

Restaurants

  • ‪Pastel et Sarrasin - ‬2 min walk
  • ‪Le Sherpa - ‬3 min walk
  • ‪Le Tchin - ‬2 min walk
  • ‪Brioche Dorée - ‬3 min walk
  • ‪O Chicken Cheese - ‬3 min walk

About this property

Hotel Saint Sernin

Hotel in Toulouse with a coffee shop
Guests of Hotel Saint Sernin enjoy access to free WiFi in public areas, a business center, and a meeting room. Self parking is available for EUR 18 per day. A multilingual staff is on hand to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a computer station, a library, and free newspapers.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Electric kettles, free newspapers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Arabic, English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A coffee shop/cafe

Things to do

  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 9:00 PM) and Saturday - Sunday (8:00 AM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 7:30 AM-12:30 PM and 2:30-10:30 PM on Sunday.

Access methods

Staffed front desk, key retrieval

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Saint-Sernin
Saint-Sernin Hotel
Saint Sernin Hotel
Hotel Saint Sernin
Hotel Saint Sernin Hotel
Hotel Saint Sernin Toulouse
Hotel Saint Sernin Hotel Toulouse

Frequently asked questions

Is free cancellation available at Hotel Saint Sernin?

Hotel Saint Sernin provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do around Hotel Saint Sernin?

This hotel is situated in Toulouse City-Centre, just steps from Basilica of Saint-Sernin and Carmelite Chapel, and within a short walk of Garonne. You'll also find Victor Hugo Market and Place du Capitole less than a mile away.

Is parking available on site at Hotel Saint Sernin?

Yes, parking is offered for EUR 18 per day.

Does Hotel Saint Sernin have a casino at the property?

No, Hotel Saint Sernin doesn't have a casino.

Will I find an indoor pool at Hotel Saint Sernin?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Saint Sernin?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a café and concierge services.

Are there hot tubs at Hotel Saint Sernin?

No, this hotel doesn't have a spa tub.

Does Hotel Saint Sernin have a restaurant with a breakfast menu?

Yes, Hotel Saint Sernin serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Saint Sernin allow pets to stay free of charge?

No, pets aren't allowed at Hotel Saint Sernin.

Does Hotel Saint Sernin have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Saint Sernin?

The closest major airport to Hotel Saint Sernin is Blagnac Airport (TLS), which is 5.1 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Hotel Saint Sernin?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy resort or city views.

Hotel Saint Sernin Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 39 out of 140 reviews
Rating 8 - Good. 65 out of 140 reviews
Rating 6 - Okay. 26 out of 140 reviews
Rating 4 - Poor. 9 out of 140 reviews
Rating 2 - Terrible. 1 out of 140 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Great host, nicely finished room.
Stayed 1 night in Aug 2024

8/10 Good

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Very nice hotel close to everything. Just has huge stairs from street to checking… then elevator.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Lovely hotel with great views of the basilique
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel St. Sernin is a gem. It is located next to St. Sernin church.Beautiful view from our windows. The room is small but worked for us.The staff was wonderful, helpful, friendly, great communications. Parking is available for a fee and you have to make a reservation. Breakfast was good. We love Toulouse.
Stayed 2 nights in Sep 2023

6/10 Okay

Thayalan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of the City! Perfect! Staff was very helpful!
Stayed 2 nights in Aug 2022

6/10 Okay

D.Channsin

Liked: Cleanliness, staff & service
Kind and helpful staffing.
Stayed 6 nights in Jun 2022

6/10 Okay

Kerry

Disliked: Cleanliness

Room size

Beware do not book a standard room. You stepped side ways around bed , rearranged furniture to get bags in - shower had orange scum and mould . Did not look like photo
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Central location in town. Friendly staff that gave clear direction upon request.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in a great location Our room with balcony overlooked St Sernin Basilica a world heritage sight in Toulouse
Stayed 2 nights in Feb 2019

10/10 Excellent

Jordi, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, very pleasant staff, amazing location close walk to Capital square but in quieter, more beautiful street in front of Saint-Sernin basilica. Loved it.
Stayed 1 night in Nov 2018

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service

wonderful spot in Paris

wonderful small hotel on my favorite section of Ile St. Louis. The staff are amazing a very helpful...they even gave us a nice glass of champagne one evening. Delightful way to spend a few days in Paris before heading to our next destination.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

incredible location

The hotel is right in the back of St Sernin's basilica, from our room we saw the bell tower. It was clean and the staff was friendly and helpful - we had a problem with the wifi and they helped (it is not the strongest wifi, but it worked in the end). We didn't take the breakfast. The area is central and convenient, one block from the boulevards, and near Place du Capitole. One thing is that the tub and sink were in the room, and there was no shower curtain, so taking a shower without dropping lots of water on the floor was a bit tricky.
Stayed 3 nights in Jul 2018

8/10 Good

Meg, Portland, Oregon

Liked: Cleanliness, staff & service

Excellent location, cramped rooms

The hotel is in an excellent location for exploring the heart of Toulouse on foot. We had our morning coffee and croissant every day at the friendly café right next door. Our rooms were cramped but the bathrooms were fine. The desk staff were efficient and friendly.
Stayed 5 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Small hotel, long stair, good location

A long stair before reaching the reception on premiere etage. After that, a small elevator 1-4 etage. The reception was closed at our arrival 5 pm on a saturday, so han to wait 1.5 hour. Very small double room, so we paid extra for a larger one. I recommend to book the most expensive one if you are two persons. Breakfast ok, nice staff. The room was Cold (January), so we got extra blankets. The best with the hotel is its location.
Stayed 5 nights in Jan 2018

2/10 Terrible

Jun Suk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my worst hotel experience of all time

Completely misled my good online reviews; Much below par; Not recommending this hotel to anyone and I will never come back myself for my future trips. - Garbage bin was not empty when first checking into the room - Very problematic cleanliness of the washroom (poo stain on toilet, lots of old/visible water stains on wall, 'no shower curtain' leave the floor wet/messy after shower, noisy vent runs 10+ more minutes after turning off the light) - No cardkey....old metal key system caused lots of inconvenience; key is attached to very heavy, un-portable (1kg-ish) keychain, which automatically led to key drop-off when going-out and re-claim when coming back at the front desk. >>>However, receptionist went for break without early notice and did NOT come back on the scheduled time so my friend had to wait for 30 mins at the front desk with several other guests not knowing when the receptionish would come back. - The 'real bad' comes when requested taxi reservation. Reservation was made 30 mins earlier than my requested time by the hotel's mistake and I had to pay for the driver's 30 mins of wait time. I (gently) asked for some clarification, but the hotel's initial response was very irresponsible as they tried to put it as MY mistake. Expressing my frustration to their rude reaction, they quickly changed to 'apologizing attitude', but still has NOT provided clear answer about my compensation inquiry (not request)...
Stayed 3 nights in Sep 2017

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little find

Great location, clean, friendly staff. Wi-fi was good. Perfect place for a one night stay. I would definitely stay here again.
Stayed 1 night in Sep 2017

6/10 Okay

Richard, Seattle

Liked: Cleanliness, staff & service, room comfort

Good location

Good location for us with family close by. Nice quiet room but extremely small bathroom with an annoying fan that ran constantly
Stayed 5 nights in Sep 2017

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. We stayed Thursday night and you can get the noise of late night early morning party people on street.
Stayed 1 night in Jul 2017

8/10 Good

John, UK

Liked: Cleanliness, staff & service, room comfort

Good location, charming staff

The hotel is nice but not a boutique hotel as I define it. Fittings failed and some decoration is needed. All is made up for by friendly staff and prompt attention to problems. Breakfast is good. the staff are very helpful.

8/10 Good

Pascale

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable and well located hotel

Comfortable room, very nice people, very nice location. Breakfast a little expensive and the cleaning of the room could be improved.

8/10 Good

Grainne, Bolton

Liked: Cleanliness, staff & service, room comfort

Beautiful view at the Basilica

Very good although there was an open bathroom and no shower apart from a hand help one

6/10 Okay

Monica, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

one night business stay. The room was very tastefully decorated adn the size was ok. Unfortunately, it was so cold despite the electric heating being on, that I could hardly enjoy the wideness of the bed! Very attentive and helping staff members and great location.