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Hôtel Héliot, Cosy Places by Charme & Caractère

3.0 star property

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Photo gallery for Hôtel Héliot, Cosy Places by Charme & Caractère

A hotel with a sign reading "Hotel Héliot" and a balcony with decorative iron railings.
A wooden staircase with a black metal railing and a light fixture on the wall.
A brick building with a sign reading "Hotel Héliot."
A room with a patterned armchair, a table with a potted plant, and a window with a view.
A hotel room with two beds, a desk, a chair, and a window with curtains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Room service

Explore the area

View in a map
3 Rue Heliot, Toulouse, Haute-Garonne, 31000
  • Place, Capitole de Toulouse
    ‪6 min walk‬
  • Place, Place du Capitole
    ‪8 min walk‬
  • Place, Basilica of Saint-Sernin
    ‪9 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪17 min drive‬

Room options

View all photos for Comfort Double Room

A hotel room with a bed, a desk with a chair, a television, a fireplace, and a mirror.

Comfort Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, a desk with a flat-screen TV, a fireplace, and a view of the outside.

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A hotel room with a green patterned carpet, a beige sofa, a dining area with a table and chairs, and two wall-mounted lamps.

Superior Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4
  • Free WiFi

View all photos for Double Confort

Premium bedding, desk, laptop workspace, blackout drapes

Double Confort

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Toulouse

Located in Toulouse City-Centre, Hôtel Héliot, Cosy Places by Charme & Caractère is within a 5-minute walk of Place Wilson and within 15 minutes of other popular attractions like Capitole de Toulouse. Each of the 12 rooms at this 3-star hotel includes a fireplace, a coffee maker, and a flat-screen TV.

What's nearby

  • Garonne - 3 min walk - 0.2 miles
  • Place Wilson - 3 min walk - 0.2 miles
  • Capitole de Toulouse - 6 min walk - 0.4 miles
  • Place du Capitole - 8 min walk - 0.4 miles
  • Basilica of Saint-Sernin - 9 min walk - 0.5 miles

Getting around

  • Jean-Jaurès Metro Station - 3 min walk
  • Toulouse Matabiau Station - 8 min walk
  • Blagnac Airport (TLS) - 21 min drive

Restaurants

  • ‪Delirium Café - ‬2 min walk
  • ‪The Thirsty Monk - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Bistro Régent - ‬2 min walk
  • ‪Maison Du Cassolet - ‬2 min walk

About this property

Hôtel Héliot, Cosy Places by Charme & Caractère

Guests staying at Hôtel Héliot, Cosy Places by Charme & Caractère enjoy free WiFi in public areas, free newspapers, and an ATM. If you drive, self parking is EUR 17 per night, or you can take advantage of the airport shuttle at scheduled times for EUR 9 per person one-way. The front desk has multilingual staff that can help with tours/tickets and luggage storage.
Guests can expect free WiFi and 80-cm flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Fireplaces, coffee makers, and free newspapers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 17 per day); reservations required
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured self parking on site (EUR 17 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 9.50 for adults and EUR 9.50 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 15.50; reservation required

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 for adults and EUR 9.50 for children
  • Airport shuttle fee: EUR 9 per person (one-way)
  • Airport shuttle fee per child: EUR 9 (one-way), (up to 18 years old)
  • Secured self parking fee: EUR 17 per night
  • Nearby parking fee: EUR 17 per day (98 ft away)
  • Hosted evening meal: EUR 15.50

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Heliot Hotel Toulouse
Héliot Toulouse
Hôtel Héliot
Hôtel Héliot Toulouse
Héliot
Hôtel Héliot
Hôtel Héliot Cosy Places by Charme Caractère
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel
Hôtel Héliot, Cosy Places by Charme & Caractère Toulouse
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel Toulouse

Frequently asked questions

Are free cancellation options available at Hôtel Héliot, Cosy Places by Charme & Caractère?

Hôtel Héliot, Cosy Places by Charme & Caractère offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hôtel Héliot, Cosy Places by Charme & Caractère?

As of Aug 5, 2026, prices found for a 1-night stay for 2 adults at Hôtel Héliot, Cosy Places by Charme & Caractère on Sep 4, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hôtel Héliot, Cosy Places by Charme & Caractère?

This hotel is situated in Toulouse City-Centre, just steps from Garonne and Place Wilson, and within a short walk of Victor Hugo Market. You'll also find Place du Capitole and Basilica of Saint-Sernin less than a mile away.

Is there parking available at Hôtel Héliot, Cosy Places by Charme & Caractère?

Yes, secured parking is offered for EUR 17 per night.

Does Hôtel Héliot, Cosy Places by Charme & Caractère have a casino at the property?

No, Hôtel Héliot, Cosy Places by Charme & Caractère doesn't have a casino.

Will I find an indoor pool at Hôtel Héliot, Cosy Places by Charme & Caractère?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hôtel Héliot, Cosy Places by Charme & Caractère?

Couples staying at this hotel will appreciate amenities like a fireplace and premium bedding as well as a restaurant.

Does Hôtel Héliot, Cosy Places by Charme & Caractère have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hôtel Héliot, Cosy Places by Charme & Caractère have a restaurant that serves breakfast?

Yes, Hôtel Héliot, Cosy Places by Charme & Caractère serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Hôtel Héliot, Cosy Places by Charme & Caractère allow pets to stay for free?

No, pets aren't allowed at Hôtel Héliot, Cosy Places by Charme & Caractère though service animals are welcome.

Does Hôtel Héliot, Cosy Places by Charme & Caractère have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hôtel Héliot, Cosy Places by Charme & Caractère?

The closest major airport to Hôtel Héliot, Cosy Places by Charme & Caractère is Blagnac Airport (TLS), which is 5.7 mi away (21 minutes by car).

Are there rooms with balconies at Hôtel Héliot, Cosy Places by Charme & Caractère?

No, there aren't any guestrooms with balconies at Hôtel Héliot, Cosy Places by Charme & Caractère.

Hôtel Héliot, Cosy Places by Charme & Caractère Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 255 out of 400 reviews
Rating 8 - Good. 117 out of 400 reviews
Rating 6 - Okay. 17 out of 400 reviews
Rating 4 - Poor. 6 out of 400 reviews
Rating 2 - Terrible. 5 out of 400 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, guided to exact spot.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here and wish our travel plans had us staying longer. Spacious rooms and such a warm welcoming atmosphere. We hope to be back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great independent hotel with a location that's hard to beat if you are using the train and want to experience the downtown core of Toulouse. Really well situated.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Lovely room. Nice breakfast. Host was very nice and helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was fresh with baguettes croissants yogurt and coffee but no fruit-all excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming room ,walkable restaurants , warm easy check in and out.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Heliot. The staff were warm and welcoming, providing an early check-in after our overnight flight from Canada. The location is excellent, near the city centre but just metres from an express bus to the airport and within easy walking distance of the train station. Breakfast was very good. We would stay again without hesitation.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Host was helpful, attentive and courteous and nothing was too much trouble for him. Location was very good. However, this is not a 3 star hotel; it’s more like a good B&B. Four stories with no lift and only a spiral staircase. Breakfast limited to very basic continental (ie bread, coisants, jam and yoghurt).
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

MARK

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spotless room!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception, clean tidy room and firm beds
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and comfortable small hotel in an ideal location for exploring Toulouse. The people were friendly and helpful. Would stay there again.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. The owner who runs the hotel was extremely helpful and accommodating would definitely stay again.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was extremely accommodating and welcoming. The room was spacious, comfortable and lovely. The location was amazing with abundant public transportation, shopping and restaurants within walking distance. We were only there for one night but would love to return again soon.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

The hotel staff was very friendly and accommodating. The room was very clean, comfortable and well located in the city. Parking as easy. Would definitely stay again
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stay
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure parking a block down the street. Staff was super helpful and fantastic. Very close to metro easy walking distance to center. Rooms are comfortable and spacious.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely and nicely situated. The Aéroport bus is right around the corner as well. Be aware there is no lift.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value! Attentive host.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

rita

Great location, antique decor, friendly staff. Highly recommend.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Location,location,location. Our host was most obliging and helpful.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy to have found Hotel Heliot. It is well situated, clean and comfortable. The staff are very helpful and pleasant, and make you feel at home .
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Spacious Hotel in Convenient Location

We were there for only one night, but our stay was made all the better by the graciousness of the manager, the tasty breakfast, and the comfortable and spacious accomodations. The hotel is conveniently located to the train station and the capitol center area. We highly recommend this hotel.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

The location is amazing. The bedrooms feel a bit dated but are clean. Bathrooms renovated. Absolutely charming host, very helpful. Overall, I would absolutely stay here again if I go back to Toulouse
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful experience! The hotel was lovely and in an excellent location. They were very warm and welcoming. I highly recommend!!
Stayed 2 nights in Jul 2024