FirstName Toulouse

4.0 star property
Family-friendly hotel with 2 restaurants and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for FirstName Toulouse

Dine al fresco on the deck, surrounded by lush greenery and natural light.
Room (Family) | Premium bedding, pillowtop beds, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; local cuisine
Tapas bar
Tapas bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Gym

Explore the area

Map
84, allées Jean Jaurès, Toulouse, Haute-Garonne, 31000
  • Place Wilson
    ‪8 min walk‬
  • Basilica of Saint-Sernin
    ‪12 min walk‬
  • Place du Capitole
    ‪12 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪13 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Room (Family)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Toulouse

Located in Toulouse City-Centre, FirstName Toulouse is a leisurely stroll from popular sights such as Place Wilson and Place du Capitole. This 125-room, 4-star hotel has free in-room WiFi along with a gym and a 24-hour business center.

What's nearby

  • Place Wilson - 8 min walk - 0.4 miles
  • Capitole de Toulouse - 11 min walk - 0.6 miles
  • Basilica of Saint-Sernin - 12 min walk - 0.7 miles
  • Place du Capitole - 12 min walk - 0.7 miles
  • Cité de l'Espace - 8 min drive - 3.6 miles

Getting around

  • Marengo SNCF Station - 4 min walk
  • Toulouse Matabiau Station - 5 min walk
  • Blagnac Airport (TLS) - 18 min drive

Restaurants

  • ‪Délirium Café Toulouse - ‬3 min walk
  • ‪Café Jean - ‬2 min walk
  • ‪Restaueant Sw - ‬1 min walk
  • ‪Le Comptoir Gourmand - ‬4 min walk
  • ‪Soleil d'Hanoi - ‬3 min walk

About this property

FirstName Toulouse

Family-friendly hotel with 2 restaurants and a fitness center
FirstName Toulouse features a gym, free WiFi in public areas, and conference space. Self parking is offered for EUR 25 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a 24-hour business center, a computer station, and an arcade/game room.
48-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include coffee makers, laptop-compatible safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 25 per night)

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23 per person
  • 2 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Isakaya
  • Le Bada
  • Le Hub

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle storage
  • Foosball table
  • Games
  • Gym
  • Piano
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5,920 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs only
  • 1 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 5 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Pullman Centre
Hôtel Pullman Toulouse Centre
Hôtel Toulouse Centre
Pullman Toulouse Centre
Pullman Toulouse Centre Hotel
FirstName Toulouse Hotel
FirstName Toulouse Toulouse
FirstName Toulouse by Hyatt
Pullman Toulouse Centre Ramblas
FirstName Toulouse Hotel Toulouse

Frequently asked questions

Is free cancellation available at FirstName Toulouse?

FirstName Toulouse provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at FirstName Toulouse?

As of Jul 18, 2025, prices found for a 1-night stay for 2 adults at FirstName Toulouse on Jul 24, 2025 start from $126.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around FirstName Toulouse?

This hotel is situated in Toulouse City-Centre, just steps from Canal du Midi, and within a 10-minute walk of Place Wilson and Garonne. You'll also find Place du Capitole and Basilica of Saint-Sernin less than a mile away.

Will I be able to park at FirstName Toulouse?

Yes, parking is offered for EUR 25 per night. Electric car charging and bicycle parking are also available.

Does FirstName Toulouse have a casino on the premises?

No, FirstName Toulouse doesn't have a casino.

Is there an indoor pool at FirstName Toulouse?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at FirstName Toulouse?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and 2 restaurants.

Does FirstName Toulouse have a hot tub?

No, there isn't a spa tub at this hotel.

Does FirstName Toulouse have a restaurant that serves breakfast?

Yes, FirstName Toulouse has 2 restaurants, and serves breakfast (local cuisine) on weekday mornings for a surcharge.

Does FirstName Toulouse allow pets to stay for free?

Although they can't stay for free, dogs are welcome at FirstName Toulouse for a fee of EUR 25 per pet, per night. The property also provides food and water bowls.

Does FirstName Toulouse have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to FirstName Toulouse?

The closest major airport to FirstName Toulouse is Blagnac Airport (TLS), which is 6 mi away (18 minutes by car).

Are there rooms with balconies that I can book at FirstName Toulouse?

No, there aren't any guestrooms with balconies at FirstName Toulouse.

FirstName Toulouse Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 525 out of 872 reviews
Rating 8 - Good. 270 out of 872 reviews
Rating 6 - Okay. 52 out of 872 reviews
Rating 4 - Poor. 21 out of 872 reviews
Rating 2 - Terrible. 4 out of 872 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Noor

Liked: Cleanliness, staff & service
Disliked: Amenities
The Aircon wasn't working and the mirror in the toilet was chipped, I wanted a late check out and they charged for it..
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Stayed 2 nights in Feb 2025

4/10 Poor

Antonio, Quebec

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room I got was old, the carpet was stained, the bed was uncomfortable and the pillows un usable. the room had a distinct smell that never left and I was never adviced, before making the reservation, of the major work been done to the hotel during my stay
Stayed 2 nights in Feb 2025

10/10 Excellent

David, Atlanta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and cleanliness was excellent! Will stay there again
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, country, staff, food, loved it.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A liitle too sparse for shopping and eating. But I am old.
Stayed 4 nights in Oct 2024

4/10 Poor

edy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The best thing about this hotel is the staff reception and restaurant staff are excellent. They are friendly and helpful. The one person I would single out is Guillame at reception. he was extremely helpful in helping with my issues with the room. I had changed rooms during both of my stays in the past 10 days because of the dirty carpet the first time and construction workers working directly above me the second. The carpets in the two rooms I was had really dirty carpets (maybe because of their age) and the bath tubes had mould around the edges. I acknowledge that the hotel is trying to do some renovation so maybe it will be better in the future for other guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and very helpful. Good location
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a city hotel, great service at the front desk. Very convenient for the train station.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Great room. Easy parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a quick look-see around the city.
Stayed 1 night in Aug 2024

10/10 Excellent

Raissa, Westmount

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, especially Adrien, were very helpful and accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Renli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this hotel twice during this week's visit to Toulouse. I will stay here again if I come to Toulouse again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Renli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like this hotel, it's in walking distance to important attractions. Hotel is very clean and nice. I had some sort of medical emergency and the front desk clerk Lorys was super helpful and caring. Help us find the right person to temporarily relive the symptom and later find a doctor nearby, be our interpreter in our communication due to we can't speak French, check on us periodically to see if we need any other help. I am so thankful that I stayed in Pullman hotel and had such a nice front desk personal to help me going through a difficult time. I will definitely stay here again and recommend others to stay in this hotel too.
Stayed 2 nights in Aug 2024

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience despite construction work.

Hotel location facilities and internal condition were very good. The building was however scaffolded and the builders started work at around 10am causing noise and dirt. Fortunately we left the building at around that time so for us there was no great inconvenience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Amazing hotel, the location is excellent right in the heart of Toulouse. Room was spacious and spotless. All of the hotel staff were brilliant and nothing was too much trouble for them. Cocktails in the hotel bar were lovely and would recommend the breakfast which is plentiful with great choice. Would highly recommend this hotel if you’re thinking of staying in Toulouse.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Shane

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff got an average rating due to 2 conflicting ratings. The front desk check in and receptionist was excellent. In contrast the restaurant staff was quite poor. There was no one in the restaurant and when we sat down and started to order food, we were told we were not in the restaurant seating and had to move 15 feet over to a different table in a large empty room to qualify to order dinner. This was all while the staff was not very friendly. They charged high prices for what is probably the worst food in all my travelling. They must have had prepared meals in the back that they pawned off as freshly prepared. After telling us, two of the few dishes were no longer available, my daughter ordered one of the alternative entrées and was told they just sold the last one. We all had to order the same chicken dish, which had chicken breast, which literally was chicken paste due to how it was prepared or cooked it. It was inedible. Facilities were pretty good.
Stayed 1 night in Jun 2024

6/10 Okay

Raymundo

Traveled with partner
Disliked: Cleanliness
Room’s rug was dirty and made the room smelly. Bed only had one pillow and two shams and they were lumpy and badly beaten. Staff was ok. Not nasty but not extra friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Janna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel. The service was fantastic! Toulouse was a beautiful new town for us to discover and the Pullman staff was delightful.
Stayed 7 nights in May 2024

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second visit

Check in was exceptionally friendly and informative. We had three rooms and everyone was very happy the bedrooms were spotless. We will return for sure.
Stayed 1 night in May 2024