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Hotel Innes by HappyCulture

4.0 star property

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Photo gallery for Hotel Innes by HappyCulture

Daily buffet breakfast for a fee
Lounge
Front of property
Lobby sitting area
In-room safe, desk, blackout drapes, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
13 Rue Matabiau, Toulouse, Haute-Garonne, 31000
  • Place, Garonne
    ‪5 min walk‬
  • Place, Capitole de Toulouse
    ‪9 min walk‬
  • Place, Place du Capitole
    ‪9 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪15 min drive‬

Room options

View all photos for Classic Twin Room

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room

In-room safe, desk, blackout drapes, soundproofing

Comfort Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Double Room

In-room safe, desk, blackout drapes, soundproofing

Classic Double Room

9.2 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Twin Room

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room

  • Sleeps 2
  • Free WiFi

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9.2 out of 10, Wonderful, 437 reviews
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About the neighborhood

Toulouse

Located in Toulouse City-Centre, Hotel Innes by HappyCulture is within a 10-minute walk of popular sights such as Canal du Midi and Place du Capitole. This 43-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Garonne - 5 min walk - 0.3 miles
  • Basilica of Saint-Sernin - 6 min walk - 0.4 miles
  • Place Wilson - 8 min walk - 0.5 miles
  • Capitole de Toulouse - 9 min walk - 0.5 miles
  • Place du Capitole - 9 min walk - 0.5 miles

Getting around

  • Jeanne d'Arc Metro Station - 3 min walk
  • Toulouse Matabiau Station - 8 min walk
  • Blagnac Airport (TLS) - 21 min drive

Restaurants

  • ‪Brioche Dorée - ‬4 min walk
  • ‪La Compagnie Française - ‬4 min walk
  • ‪Kai Wok - ‬5 min walk
  • ‪Mak Food - ‬4 min walk
  • ‪Pizza Hut - ‬4 min walk

About this property

Hotel Innes by HappyCulture

Guests of Hotel Innes by HappyCulture enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. Self parking is available for EUR 10 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a computer station, a water dispenser, and a vending machine.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and desks. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (EUR 10 per night)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Baroque architecture
  • Built in 1986
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Secured self parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN Athenee
BEST WESTERN Athenee Toulouse
Best Western Athénée Happyculture Hotel Toulouse
BEST WESTERN Hotel Athenee Toulouse
Best Western Athénée Happyculture Hotel
Toulouse Best Western
Best Western Athénée Happyculture Toulouse
Best Western Athénée Happyculture
Hotel Innes
Best Western Hotel Innes
Innes By Happyculture Toulouse
Hotel Innes by HappyCulture Hotel
Hotel Innes by HappyCulture Toulouse
Hotel Innes by HappyCulture Hotel Toulouse

Frequently asked questions

Is a free cancellation option available at Hotel Innes by HappyCulture?

Hotel Innes by HappyCulture provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Innes by HappyCulture?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Innes by HappyCulture on Jul 12, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Innes by HappyCulture?

This hotel is situated in Toulouse City-Centre, just steps from Rue d'Alsace-Lorraine, and within a 10-minute walk of Place du Capitole and Garonne. You'll also find Basilica of Saint-Sernin and Place Wilson less than a mile away.

Will I be able to park at Hotel Innes by HappyCulture?

Yes, secured parking is offered for EUR 10 per night. You'll find a max of 1 space per unit.

Does Hotel Innes by HappyCulture have a casino at the property?

No, Hotel Innes by HappyCulture doesn't have a casino.

Is there an indoor pool at Hotel Innes by HappyCulture?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Innes by HappyCulture?

Couples staying at this hotel will appreciate amenities like a bar/lounge plus some guestrooms include a city view and a fireplace.

Are there hot tubs at Hotel Innes by HappyCulture?

No, there isn't a spa tub at this hotel.

Does Hotel Innes by HappyCulture have a restaurant with a breakfast menu?

Yes, Hotel Innes by HappyCulture serves buffet breakfast each morning for a surcharge from its snack bar.

Will Hotel Innes by HappyCulture allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Innes by HappyCulture for a fee of EUR 15 per pet, per day.

Are there connecting rooms at Hotel Innes by HappyCulture?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel Innes by HappyCulture?

The closest major airport to Hotel Innes by HappyCulture is Blagnac Airport (TLS), which is 5.6 mi away (21 minutes by car).

Can I book a room with a balcony at Hotel Innes by HappyCulture?

No, you won't find guestrooms with balconies at Hotel Innes by HappyCulture.

Hotel Innes by HappyCulture Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 293 out of 511 reviews
Rating 8 - Good. 171 out of 511 reviews
Rating 6 - Okay. 38 out of 511 reviews
Rating 4 - Poor. 8 out of 511 reviews
Rating 2 - Terrible. 1 out of 511 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matthew Alan

Liked: Cleanliness, staff & service, amenities
Very clean smallish room .Comfortable bedding.very pleasant staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Small but functional room ,very clean with comfortable bed great location Breakfast was adequate
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nafiz

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place based on the rate per night, friendly staff, nice breakfast, a lot of things to see within walking distance.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh breakfast with grocery shops nearby as well as rsstaurants
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly little lovely place

Nice little friendly Hotel in good walking distance to centre and close to railway station!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with many convenient features like filtered water.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and staff. Great location!
Stayed 1 night in Jul 2024
Verified

8/10 Good

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for one or two nights, bed was comfy..quite small rooms but usable. Walking distance to main areas. Super friendly amd really helpful staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect. Staff is great - very friendly, helpful, and welcoming. Rooms are typically European-sized. Beds are comfortable. Really appreciated the complementary water dispenser - still or carbonated. Just a delightful stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely lovely hotel in a great location and with a cosy, welcoming atmosphere. We loved our stay here - especially the nice touches like free fizzy water and coffee in the lobby. The rooms were nicely decorated and clean, plus the staff were really welcoming and helpful. Would definitely love to stay here when I next return to Toulouse.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Toulouse

Excellent stay, customer service was excellent!! Brilliant location to the city centre & had the best nights sleep. Will definitely be visiting again, thank you Hotel Innes!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at this hotel. The staff, they are excellent. They took nice care of me. I will stay there again!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great wee hotel

Friendly hotel, lovely helpful staff. Very central and close to all amenities
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Hem Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location close to centre, helpful staff
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel well located close to the capitole
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my stay. The hotel was very clean and comfortable. The staff were very efficient and friendly.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy to have chosen HAPPYCULTURE!

Wonderful stay ! Everything was more than expected - location, service, breakfast, confort
Stayed 2 nights in Mar 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A nice local hotel within in reach of the centre and transport links. Friendly and helpful staff
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, in a quiet area
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. My room was small but. Comfortable and there was a bathtub which I was thrilled to enjoy!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small, clean and conveniently located hotel. Nothing fancy, but had all that was needed for a short stay. Staff were helpful and friendly.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities
Adorable hotel with very welcoming staff! Very fortunate last minute change. Well located, close to restaurants, shops and transportation. Within walking distance from the train/bus station. Cozy lovely lounge with tea, coffee, water - aditionally to the Nespresso machine and the frigobar in the room. Modern rooms, very clean, comfortable bed, black out window. Highly recommended. Would not consider other hotel if back in Toulouse!
Stayed 3 nights in Nov 2025