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Hotel Serendipity tortuguero

3.0 star property
Art Deco hotel with spa services and a 24-hour front desk

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Photo gallery for Hotel Serendipity tortuguero

Beach nearby, black sand
Exterior
Pillowtop beds, individually decorated, individually furnished
Superior Room, 1 Queen Bed, Kitchenette, Park View | Exterior
Superior Room, 1 Queen Bed, Kitchenette, Park View | Pillowtop beds, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Spa
  • Breakfast available
  • Room service
  • Air conditioning

Explore the area

View in a map
1809 Playa Road, Colorado, Limón Province, 00001
  • Place, Playa Tortuguero
    ‪5 min walk‬
  • Place, Tortuguero National Park Office
    ‪6 min walk‬
  • Place, Sea Turtle Conservancy
    ‪12 min walk‬
  • Airport, Tortuquero (TTQ)

Room options

View all photos for Premium Room, 1 Queen Bed, Kitchenette, Ground Floor

Premium Room, 1 Queen Bed, Kitchenette, Ground Floor | Pillowtop beds, individually decorated, individually furnished

Premium Room, 1 Queen Bed, Kitchenette, Ground Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Kitchenette, Park View

Superior Room, 1 Queen Bed, Kitchenette, Park View | Pillowtop beds, individually decorated, individually furnished

Superior Room, 1 Queen Bed, Kitchenette, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • 388 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Tortuguero

Tortuguero National Park Office is within a 5-minute walk of Hotel Serendipity tortuguero while other popular sites like Tortuguero National Park are within a 15-minute stroll. This 6-room, 3-star hotel welcomes guests with in-room amenities like kitchenettes, balconies, and sitting areas.

What's nearby

  • Playa Tortuguero - 5 min walk - 0.3 miles
  • Tortuguero National Park Office - 6 min walk - 0.4 miles
  • Tortuguero National Park - 8 min walk - 0.5 miles
  • Sea Turtle Conservancy - 12 min walk - 0.7 miles

Restaurants

  • ‪Sunrise Restaurant - ‬3 min walk
  • ‪El Patio de Tortuguero - ‬6 min walk
  • ‪Restaurante Mi Niño - ‬5 min walk
  • ‪Coco Loco - ‬8 min walk
  • ‪Budda Café - ‬6 min walk

About this property

Hotel Serendipity tortuguero

Art Deco hotel with spa services and a 24-hour front desk
Built in 2022, the brand new Hotel Serendipity tortuguero offers free WiFi in public areas, spa services, and coffee in a common area. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.
Pillowtop beds grant a restful night's sleep and bathrooms offer bidets. Other amenities include kitchenettes, balconies or patios, and sitting areas. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 9:30 AM for a fee: USD 10 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required

Things to do

  • Bicycle tours

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Direct access to the beach
  • Garden
  • In a national park
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bidet
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests will receive smart lock details
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 5 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 for adults and USD 10 for children
  • Hosted evening meal: USD 0

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 11:00 AM
  • Check-out: 10:00 AM
  • Minimum check-in age: 17
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: PayPal.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Serendipity Tortuguero
Hotel Serendipity tortuguero Hotel
Hotel Serendipity tortuguero Colorado
Hotel Serendipity tortuguero Hotel Colorado

Frequently asked questions

Is free cancellation available at Hotel Serendipity tortuguero?

Hotel Serendipity tortuguero provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Serendipity tortuguero?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Hotel Serendipity tortuguero on Nov 28, 2025 start from $201.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Serendipity tortuguero?

Located steps from Tortuguero National Park Office, this hotel is in Colorado, and within a 10-minute walk of Tortuguero National Park and Playa Tortuguero. You'll also find Cuatro Esquinas Island and Canadian Organization for Tropical Education & Rainforest Conservation within a short drive.

Is parking available on site at Hotel Serendipity tortuguero?

Bicycle parking is also available for guests.

Is there a spa available at Hotel Serendipity tortuguero?

Spa services at the hotel include deep-tissue massages.

Does Hotel Serendipity tortuguero include a casino on the premises?

No, Hotel Serendipity tortuguero doesn't have a casino.

Is there an indoor pool at Hotel Serendipity tortuguero?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Serendipity tortuguero?

There are many amenities for couples at this hotel, including a restaurant and proposal/romance packages plus some guestrooms feature access to a chef.

Are there hot tubs at Hotel Serendipity tortuguero?

No, there isn't a spa tub at this hotel.

Does Hotel Serendipity tortuguero have a restaurant with a breakfast menu?

Yes, Hotel Serendipity tortuguero serves a full breakfast each morning for a surcharge from its restaurant.

Does Hotel Serendipity tortuguero allow pets to stay for free?

No, pets aren't allowed at Hotel Serendipity tortuguero.

Are there connecting rooms at Hotel Serendipity tortuguero?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Serendipity tortuguero?

The closest major airport to Hotel Serendipity tortuguero is Tortuquero (TTQ), which is 2.5 mi away.

Are there rooms with balconies at Hotel Serendipity tortuguero?

Yes, every guestroom at Hotel Serendipity tortuguero comes with a balcony with some featuring park or courtyard views.

Hotel Serendipity tortuguero Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 20 reviews
Rating 8 - Good. 1 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Stayed 1 night in Apr 2025

10/10 Excellent

Arkadiy

Liked: Cleanliness, staff & service, property conditions & facilities
Superb boutique hotel. Very modern. Has everything. Very clean.Excellent Serbia.

10/10 Excellent

Gill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful and friendly. They could not do enough to make our visit a pleasure
Stayed 3 nights in Feb 2025

10/10 Excellent

Mia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night tour and boat tour by Johnny was amazing. Room service twice a day was great! We loved the meals and the convenient location. Would love to come back!! Thank you Cooper
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff, very clean all day long in the room and outside patio. Nice partner hotel a few meters away for coffee or breakfast. Very nice private boat excursions. Tasty food. Thumbs up!
Stayed 3 nights in Jan 2025

10/10 Excellent

Máté, Budapest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with great location within Tortuguero. Staff was very kind and helpful; arranged all the activities (seemingly with much higher quality than other operators), prepared tasty traditional breakfast every day, and made sure all our issues are solved asap. We have met a few geckos in our room during the two days, but fair to say that this is almost given in a rain forest (and when we mentioned it, they immediately came to remove them). Would recommend it!
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Serendipity are great. Angie picked us up at the port and walked us back early in the morning on departure day, Anna served breahfasts, lunches and dinners in the courtyard, and they all helped to arrange tours. We did the kayak tour with Wesley and found it very enjoyable and informative. Also did a walkabout with Jonathan, which was lots of fun. Tortuguero was a very worthwhile place to visit, we would come back and stay at the Serendipity again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exllent Hotel
Stayed 2 nights in Feb 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the 2nd floor; great room with a table, couch, fridge, kitchenette and small outside sitting area. The hot water was a little tricky, but they were going to work on that. Cooper, Angie and Sophie and the rest of the staff were GREAT. They treated us so well; we felt taken care of and special!
Stayed 3 nights in Feb 2023

10/10 Excellent

Rosa María

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the attention we received from it’s staff Sofie, Chef Nayomi, Ivana and Cooper. The room was lovely and very comfortable bed. Cooper was very helpful with the transportation. Not happy about not knowing the travel time was not included in the description. It takes 3-4 hrs from airport then 1 hour boat ride to get to the hotel. Even though it’s all inclusive they didn’t serve alcoholic beverages only wine. Would have loved some mojitos, piba colado or margaritas. Also no tv in the room.
Stayed 3 nights in Jan 2023

10/10 Excellent

Taulant

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait!
Stayed 2 nights in Apr 2025

10/10 Excellent

jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hébergement est très bien situé proche de l’embarcadère et de l’entrée du parc de Tortuguero Les chambres sont spacieuses et très bien équipées. On est très bien accueilli. Toute l’équipe de Cooper est adorable et au petits soins Que du bonheur !!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Marlene

Stayed 3 nights in May 2023

4/10 Poor

marie-josee

Disliked: Amenities

10/10 Excellent

Katia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hemos pasado dos noches en Tortuguero, y desde antes de llegar ya nos sentíamos arropados por todo el personal. Un servicio y trato muy personalizado y profesional. Te ayudan a gestionar traslados, visitas…Comunicación de 10 desde el momento en el que hicimos la reserva. Habitación amplia y cómoda. Servicio de comidas, correcto. Sin duda, recomiendo alojarse en este establecimiento.
Stayed 2 nights in Mar 2023

10/10 Excellent

Louis-André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time!

We had a really great time at the Serendipity hotel, the host was really helpful, the food was great , we had some issues with the payment but they fixed it right away, I highly recommend !
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A l’intérieur même de la réserve... ou presque

Stayed 2 nights in Jan 2023

10/10 Excellent

YOLANDA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totalmente recomendable.

El hotel es nuevo, abrió en octubre de 2022. Está muy bien ubicado, cerca de la entrada del parque y del pueblo de Tortuguero. Muy cerca también del embarcadero principal. Todo el personal es encantador; te hacen sentir como en casa. Además te van a buscar al embarcadero y te llevan el equipaje. Y lo mismo para la salida. Hicimos la excursión del bote que nos ofrecieron y también muy bien. En definitiva, aunque no tenga vistas, todo genial. Muy recomendable.
Stayed 1 night in Jan 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful stay!

I cannot express enough how much I enjoyed my stay at Serendipity Hotel. From the moment I arrived at the pier I was taken care by Cooper and the team at the hotel. I had booked the all inclusive formule and I felt treated like a king for each of the meals. The ladies were wonderful with me and made me feel at home. Nothing I could ask was ever an issue. I will definitely come again as I felt I should have stayed longer. Definitely an hotel deserving to be known!
Stayed 2 nights in Dec 2022

8/10 Good

Purificacion

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Apartamento muy nuevo y limpio. Lo peor fue la cama y almohada. Ambas muy duras. Personal excepcional!!