See all properties

Hotel Lago Grey

3.5 star property
Lakefront hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Lago Grey

LCD TV
Exterior
Standard Double Room, 1 Queen Bed | In-room safe, free cribs/infant beds
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Explore the area

View in a map
Sector Lago Grey S/N, Torres del Paine, Magallanes y Antartica Chilena, 8320000
  • Place, Torres del Paine National Park
    ‪1 min walk‬
  • Place, Glacier Grey
    ‪26 min walk‬
  • Place, Lago Pehoe
    ‪61 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, free cribs/infant beds

Standard Single Room

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | In-room safe, free cribs/infant beds

Standard Double Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room | In-room safe, free cribs/infant beds

Superior Single Room

  • 323 sq ft
  • Lake view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | In-room safe, free cribs/infant beds

Superior Double Room, 1 King Bed

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds (Twin)

Standard Double Room, Multiple Beds (Twin) | In-room safe, free cribs/infant beds

Standard Double Room, Multiple Beds (Twin)

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Multiple Beds (Twin)

Superior Double Room, Multiple Beds (Twin) | In-room safe, free cribs/infant beds

Superior Double Room, Multiple Beds (Twin)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Torres del Paine

Hotel Lago Grey places you 1.4 mi (2.2 km) from Glacier Grey. This 60-room, 3.5-star hotel has free breakfast and a restaurant, along with free self parking.

What's nearby

  • Torres del Paine National Park - 1 min walk - 0.0 miles
  • Serrano River - 46 min drive - 15.5 miles
  • Cuernos del Paine Lookout - 54 min drive - 21.1 miles
  • Lago Pehoe - 61 min drive - 18.9 miles
  • Salto Chico Falls - 61 min drive - 18.9 miles

Restaurants

  • ‪Rio Pingo - ‬15 min walk
  • ‪Restaurant Explora Torres Del Paine - ‬52 min drive
  • Paine Grande Bar & coffee shop

About this property

Hotel Lago Grey

Lakefront hotel with free breakfast and a 24-hour front desk
At Hotel Lago Grey, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. This smoke-free hotel also has a garden.
For entertainment, guests can enjoy LCD TVs. Other standard amenities include safes and free toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Porch
Rio Serrano Hotel + Spa
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.0 out of 10, Wonderful, 486 reviews
Rio Serrano Hotel + Spa

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Boat tours

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Lago
Hotel Lago Grey
Hotel Lago Grey Torres Del Paine
Lago Grey
Lago Grey Hotel
Lago Grey Torres Del Paine
Hotel Lago Grey Hotel
Hotel Lago Grey Torres del Paine
Hotel Lago Grey Hotel Torres del Paine

Frequently asked questions

Is a free cancellation option available at Hotel Lago Grey?

Hotel Lago Grey provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see close to Hotel Lago Grey?

This hotel is located in Torres del Paine, close to Glacier Grey, Lago Pehoe, and Grey Lake. You'll also find Salto Chico Falls and Salto Grande nearby.

Is there parking available at Hotel Lago Grey?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Lago Grey feature a casino at the property?

No, Hotel Lago Grey doesn't have a casino.

Will I find an indoor pool at Hotel Lago Grey?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Lago Grey?

At this lakeside hotel, couples will appreciate amenities like a bar and a restaurant plus some guestrooms include lake views.

Does Hotel Lago Grey have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Lago Grey feature a restaurant that includes a breakfast menu?

Yes, Hotel Lago Grey serves free buffet breakfast each morning from its restaurant.

Will Hotel Lago Grey allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Lago Grey.

Does Hotel Lago Grey have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hotel Lago Grey?

No, there aren't any guestrooms with balconies at Hotel Lago Grey.

Hotel Lago Grey Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 126 reviews
Rating 8 - Good. 36 out of 126 reviews
Rating 6 - Okay. 12 out of 126 reviews
Rating 4 - Poor. 4 out of 126 reviews
Rating 2 - Terrible. 1 out of 126 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Stayed 2 nights in Sep 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was off peak and hence the hotel was quiet. We I loved the quiet and sense of freedom. The walking trails are still good to walk during winter.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel option in teh park with a beautiful view and great excursions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Debra

Stayed 5 nights in Jul 2025

10/10 Excellent

Satinath

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and staff. Everyone went out of their way to make sure we had a great stay. Rooms are comfortable and our room had a great view.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mónica

Stayed 1 night in Jun 2025

10/10 Excellent

Raj, La Crescent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in an amazing setting. The staff really make guests feel welcome! And the views are spectacular!
Stayed 5 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view and comfortable stay

Lago Gray is a beautiful site for your stay at Torres del Paine. The hotel has access to some trails but not all. The room was simple but well appointed, spacious and clean, and had a phenomenal view of the lake. It was a bit warm in the afternoon with no way of cooling it other than leaving the door open or closing the shade. I would also love a kettle in the room. Other than that, the restaurant and coffee bar were excellent, the service was great, and the location incredible. Check if you need a car or transport to other trails because that is not cheap.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gerardo, MCLEAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lago Grey is one of a kind. The views of the lake and the mountains from the rooms are astonishing. The main lounge is very nice and the food is good. The rooms are somewhat small though the bathrooms are very good. Overall a pleasant stay, highly recommendable. The staff is amazing - really amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and dinner. Great staff. Stunning views. The driveway and parking lot could be improved, lots of potholes and no defined parking spaces.
Stayed 2 nights in Mar 2025

10/10 Excellent

Milton Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eleni Tamerat

Stayed 1 night in Jan 2025

8/10 Good

JESSICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and service is good. No Mountain View or lake view of this room which was not my expectation or the room pictures showed in the Expedia when I book the room
Stayed 1 night in Dec 2024

6/10 Okay

Marilee

Liked: Cleanliness
Disliked: Staff & service
Overcooked food no internet in rooms. Paying for view not amenities and hotel services
Stayed 2 nights in Dec 2024

10/10 Excellent

DYLAN

Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a truly excellent stay! The room was beautiful and had a fantastic view of the lake, mountains, and glacier! The common areas were comfortable and the view could not be beat. Can’t say enough about how great all the staff was. They were all friendly and welcoming. I appreciated them helping me plan out things to see that suited my interests. The boat ride to the glacier was a once in a lifetime kind of experience. I would absolutely recommend this hotel and hope to be able to return again.
Stayed 4 nights in Sep 2024

10/10 Excellent

ZIHAO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the national park. The view is unique. You should definitely stay here if you like nature. However, the room can be cold during winter time.
Stayed 1 night in Sep 2024

10/10 Excellent

maira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located near Grey Lake and offers stunning mountain views. The staff is exceptionally polite and attentive, and the food is outstanding. The rooms are beautiful, with gorgeous vistas. I highly recommend this hotel, especially if you take their excursions. If you're planning to navigate to Glacier Grey, the hotel serves as the meeting point. We booked a half-day trek through the hotel, and our guide, Nicolas, was very attentive and always answered our questions. At the end of the trek, they provided delicious snacks.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location on the lake with gorgeous picturesque views and fantastic service.
Stayed 1 night in Jun 2024

8/10 Good

JING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met expectations. Friendly staff. Good food!

8/10 Good

Ramon, Lausanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice, the food is very good, the place is awesome. You have to know however that booking a premium room doesn’t guarantee you a nice view of the lake and the mountains. Many of the most expensive rooms have trees right in front of them, making the view more or less interesting.
Stayed 1 night in May 2024

6/10 Okay

Nabeel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

CHONNAPINYA

Traveled with partner
Disliked: Property conditions & facilities
The accommodation building is just like a temporary building in the forest. I don’t have a problem with that but this is not worth the money at all. Room was so small and noisy with people walking around.
Stayed 1 night in Apr 2024

8/10 Good

Arthur

Traveled with partner
Liked: Cleanliness, staff & service
Great location to take the Lago Grey boat
Stayed 2 nights in Apr 2024

Hotels

Flights

Packages