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Hotel Lago Grey

3.5 star property

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Photo gallery for Hotel Lago Grey

LCD TV
Standard Double Room, 1 Queen Bed | In-room safe, free cribs/infant beds
Reception
Front of property
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
Sector Lago Grey S/N, Torres del Paine, Magallanes y Antartica Chilena, 8320000
  • Place, Torres del Paine National Park
    ‪1 min walk‬
  • Place, Lago Pehoe
    ‪55 min drive‬
  • Place, Salto Chico Falls
    ‪57 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | In-room safe, free cribs/infant beds

Standard Double Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | In-room safe, free cribs/infant beds

Superior Double Room, 1 King Bed

  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds (Twin)

Standard Double Room, Multiple Beds (Twin) | In-room safe, free cribs/infant beds

Standard Double Room, Multiple Beds (Twin)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Multiple Beds (Twin)

Superior Double Room, Multiple Beds (Twin) | In-room safe, free cribs/infant beds

Superior Double Room, Multiple Beds (Twin)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Torres del Paine

Hotel Lago Grey places you within 2 miles (3 km) of Glacier Grey and Grey Lake. This 60-room, 3.5-star hotel has free breakfast and a restaurant, along with free self parking.

What's nearby

  • Torres del Paine National Park - 1 min walk - 0.0 miles
  • Serrano River - 44 min drive - 15.5 miles
  • Cuernos del Paine Lookout - 52 min drive - 21.1 miles
  • Lago Pehoe - 55 min drive - 18.9 miles
  • Salto Chico Falls - 57 min drive - 19.3 miles

Restaurants

  • ‪Restaurant Explora Torres Del Paine - ‬52 min drive
  • Paine Grande Bar & coffee shop
  • ‪Rio Pingo - ‬15 min walk

About this property

Hotel Lago Grey

At Hotel Lago Grey, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. This smoke-free hotel also has a garden.
For entertainment, guests can enjoy LCD TVs. Other standard amenities include safes and free toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Boat tours

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Lago
Hotel Lago Grey
Hotel Lago Grey Torres Del Paine
Lago Grey
Lago Grey Hotel
Lago Grey Torres Del Paine
Hotel Lago Grey Hotel
Hotel Lago Grey Torres del Paine
Hotel Lago Grey Hotel Torres del Paine

Frequently asked questions

Is a free cancellation option available at Hotel Lago Grey?

Hotel Lago Grey provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Lago Grey?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Lago Grey on Jun 12, 2026 start from $333, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Lago Grey?

This hotel is located in Torres del Paine, close to Lago Pehoe, Glacier Grey, and Salto Chico Falls. You'll also find Salto Grande and Grey Lake nearby.

Will I be able to park at Hotel Lago Grey?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Lago Grey feature a casino at the property?

No, Hotel Lago Grey doesn't have a casino.

Will I find an indoor pool at Hotel Lago Grey?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Lago Grey?

At this lakeside hotel, couples will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a lake view.

Does Hotel Lago Grey have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Lago Grey feature a restaurant that includes a breakfast menu?

Yes, Hotel Lago Grey serves free buffet breakfast each morning from its restaurant.

Will Hotel Lago Grey allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Lago Grey.

Does Hotel Lago Grey have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Lago Grey?

No, you won't find guestrooms with balconies at Hotel Lago Grey.

Hotel Lago Grey Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 135 reviews
Rating 8 - Good. 36 out of 135 reviews
Rating 6 - Okay. 14 out of 135 reviews
Rating 4 - Poor. 4 out of 135 reviews
Rating 2 - Terrible. 1 out of 135 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Galia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique hotel, but too expensive
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel option in teh park with a beautiful view and great excursions.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Dominic

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was ok, somewhat old, heat did not work, WiFi only in hotel lobby, not in room. Lobby area was nice and the food (breakfast and dinner) was quite good. Staff were pleasant and helpful. Paid $500 per night during peak season, seemed a bit excessive for what you got, even accounting for location. One of only two hotels that operate in Torres del Paine park, likely why they can charge as much as they do.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Ruth

Liked: Cleanliness
Fundamentally this hotel has a lot to offer in terms of its location, and the bed was comfy / restaurant was decent, but overall we were very disappointed with the rooms, which are basically portakabins with super thin walls, cracked floorboards, lukewarm showers and no charm. The restaurant staff were all pretty unfriendly too. By far the worst value for money of anywhere we stayed in Patagonia.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kerry

Liked: Cleanliness, property conditions & facilities
Expensive for what it is, but incredible to have the location and facility where it is. Room needed vacuuming, food was generally very good. Hot tub or sauna is sorely missing.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Satinath

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and staff. Everyone went out of their way to make sure we had a great stay. Rooms are comfortable and our room had a great view.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in an amazing setting. The staff really make guests feel welcome! And the views are spectacular!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, amenities
What to say? The hotel is unbelievable. Everything is awesome, but of course, the location and views are the top features. Also, a special thanks to the staff who went 100% out of their way to help us with an issue we had with our rental car. They've done much more than I expected and that shows that the hotel is really worried about providing a top notch experience for the guests and not only rely on the location and view. I'd 100% go back. It's worth every cent.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location on the lake with gorgeous picturesque views and fantastic service.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was off peak and hence the hotel was quiet. We I loved the quiet and sense of freedom. The walking trails are still good to walk during winter.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Lago Grey! The excursions they offered were fun and well rounded! And the staff and food was nice!
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Limor

Liked: Property conditions & facilities
No hot water in the morning. Bathroom was not cleaned everyday
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique location! Beautiful sunrise on the mountains. Great dinner and breakfast.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service
Great location to take the Lago Grey boat
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and dinner. Great staff. Stunning views. The driveway and parking lot could be improved, lots of potholes and no defined parking spaces.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lago Grey is one of a kind. The views of the lake and the mountains from the rooms are astonishing. The main lounge is very nice and the food is good. The rooms are somewhat small though the bathrooms are very good. Overall a pleasant stay, highly recommendable. The staff is amazing - really amazing!
Stayed 3 nights in Mar 2025
Verified

8/10 Good

JING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met expectations. Friendly staff. Good food!
Verified

10/10 Excellent

ZIHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the national park. The view is unique. You should definitely stay here if you like nature. However, the room can be cold during winter time.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to start the W-hike

Best choice, but still expensive.
Verified

6/10 Okay

Marilee

Liked: Cleanliness
Disliked: Staff & service
Overcooked food no internet in rooms. Paying for view not amenities and hotel services
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Sudhansu

Liked: Cleanliness, staff & service, amenities
We chose to stay inside Torres del Paine National Park, and it truly couldn’t have been a better decision. Hotel Lago Grey’s location is ideal for full-day hikes and for access to the boat ride to see Glaciar Grey. We had all of our meals at the hotel restaurant and were quite pleased with the quality of the food. The majority of the dishes were thoughtfully prepared and consistently excellent, especially after long days out exploring. The absolute highlight of our stay was the excursions booked through the hotel. A special shoutout to our guide Dani (and our driver Dani as well!). Dani, our guide, took the time to understand exactly what kind of experience we were looking for, asked all the right questions, and impressed us deeply with her passion for nature and her love for sharing Patagonia. Her knowledge and enthusiasm truly elevated our time in the park. Patagonia’s weather changes every few hours, and the hotel staff were incredibly flexible and helpful in adjusting plans and recommending the right experiences based on the conditions each day - something we really appreciated. One small note for light sleepers: rooms facing the lake (like ours) can get quite windy and noisy at night. Completely understandable given the hotel’s incredible location inside the park, but it’s worth bringing earplugs just in case. We would go back again in a heartbeat. Hotel Lago Grey made our Torres del Paine experience unforgettable.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Overall overpriced

Overall hotel is overpriced for what you get compared to other hotels in the park. Service is okisch but food/breakfast a bit disaponting
Stayed 1 night in Jan 2025
Verified

8/10 Good

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and service is good. No Mountain View or lake view of this room which was not my expectation or the room pictures showed in the Expedia when I book the room
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a truly excellent stay! The room was beautiful and had a fantastic view of the lake, mountains, and glacier! The common areas were comfortable and the view could not be beat. Can’t say enough about how great all the staff was. They were all friendly and welcoming. I appreciated them helping me plan out things to see that suited my interests. The boat ride to the glacier was a once in a lifetime kind of experience. I would absolutely recommend this hotel and hope to be able to return again.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice, the food is very good, the place is awesome. You have to know however that booking a premium room doesn’t guarantee you a nice view of the lake and the mountains. Many of the most expensive rooms have trees right in front of them, making the view more or less interesting.
Stayed 1 night in May 2024

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