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Hotel del Paine

3.0 star property
Hotel in Torres del Paine with free breakfast and a restaurant

Choose dates to view prices

Photo gallery for Hotel del Paine

Buffet
Mountain view
Lobby sitting area
Lobby sitting area
Double or Twin Room | Premium bedding, desk, blackout drapes, travel crib

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Lote N°17, Sector Río Serrano, Comuna Torres del Paine, Torres del Paine
  • Place, Torres del Paine National Park
    ‪8 min drive‬
  • Place, Cuernos del Paine Lookout
    ‪24 min drive‬
  • Place, Lago Pehoe
    ‪35 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, desk, blackout drapes, travel crib

Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, desk, blackout drapes, travel crib

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Standard

Premium bedding, desk, blackout drapes, travel crib

Double Room Standard

  • Sleeps 3

View all photos for Triple Room Standard

Premium bedding, desk, blackout drapes, travel crib

Triple Room Standard

  • Sleeps 4

About the neighborhood

Torres del Paine

Hotel del Paine places you next to Serrano River and within a 3 miles (5 km) of Torres del Paine National Park. This 40-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free self parking.

What's nearby

  • Torres del Paine National Park - 8 min drive - 2.4 miles
  • Cuernos del Paine Lookout - 24 min drive - 7.5 miles
  • Lago Pehoe - 35 min drive - 12.1 miles
  • Salto Chico Falls - 35 min drive - 12.1 miles
  • Salto Grande - 58 min drive - 18.0 miles

Restaurants

  • ‪Don Pascual 1940 - ‬13 min walk
  • ‪Qawasqar - ‬11 min walk
  • ‪Restaurant Hotel Rio Serrano - ‬10 min walk
  • ‪Los Colonnos Del Sur - ‬1 min walk
  • ‪De Agostini - ‬11 min walk

About this property

Hotel del Paine

Hotel in Torres del Paine with free breakfast and a restaurant
Guests of Hotel del Paine enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. There's free parking, and an airport shuttle (available on request) for USD 150 per person roundtrip. The front desk has multilingual staff that can help with tours/tickets and securing valuables. Additional amenities include a picnic area, a garden, and a TV in a common area.
Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Desks are also included. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast included
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  • Parking included
9.0 out of 10, Wonderful, 465 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 6:00 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 75 km
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Books
  • Games
  • Hiking/biking trails
  • TV in common areas

Family friendly

  • Laundry facilities
  • Travel crib

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

More

  • Desk

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Renovations and closures

The property is closed between August 3 and September 5.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 150 per person (roundtrip)
  • Airport shuttle fee per child: USD 150 (one-way), (up to 10 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
  • Check-in: 3:30 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cabañas Paine
Cabañas Paine Hotel
Cabañas Paine Hotel Torres Del Paine
Cabañas Paine Torres Del Paine
Hotel Paine Torres Del Paine
Hotel Paine
Hotel Hotel del Paine Torres Del Paine
Torres Del Paine Hotel del Paine Hotel
Hotel Hotel del Paine
Hotel del Paine Torres Del Paine
Cabañas del Paine
Paine Torres Del Paine
Paine
Hotel del Paine Hotel
Hotel del Paine Torres Del Paine
Hotel del Paine Hotel Torres Del Paine

Frequently asked questions

Are free cancellation options available at Hotel del Paine?

Hotel del Paine offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What is there to do around Hotel del Paine?

This hotel is located in Torres del Paine within a short 1-minute walk of Serrano River. Torres del Paine National Park is also within a driving distance of 2.3 mi.

Is there parking available at Hotel del Paine?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel del Paine have a casino at the property?

No, Hotel del Paine doesn't have a casino.

Will I find an indoor pool at Hotel del Paine?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel del Paine?

Couples staying at this hotel will appreciate amenities like premium bedding and a separate bath and shower as well as a bar.

Does Hotel del Paine have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel del Paine have a restaurant that serves breakfast?

Yes, Hotel del Paine serves free self-serve breakfast each morning from its restaurant.

Does Hotel del Paine allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel del Paine.

Does Hotel del Paine have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hotel del Paine?

No, at Hotel del Paine, there aren't any guestrooms that list a balcony.

Reviews

Hotel del Paine Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 60 out of 127 reviews
Rating 8 - Good. 36 out of 127 reviews
Rating 6 - Okay. 19 out of 127 reviews
Rating 4 - Poor. 7 out of 127 reviews
Rating 2 - Terrible. 5 out of 127 reviews

Reviews

8/10 Good

Dubila

Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the mountains from the river bend - have a cocktail in the lawn chairs. Food was a real surprise, exceptionally good. Nice room, great staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

ZHAOLIANG, Cupertino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good except the WiFi.
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When staying in this area, you have to manage expectations. The Villa Serrano area exists to host travelers closer to Torres del Paine than Puerto Natales, cutting off an hour of travel each way into the park. Hotel del Paine has basic rooms—small, not much room to store close or equipment (no drawers, hooks, shelf space, etc—but the bed was really comfy, the room is warm, the bathroom very clean. No wifi in the rooms, but it screams in the lodge. Good meals, outstanding views of Cuernos. Fantastic staff! Would definitely stay here again.
Stayed 5 nights in Jan 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall, we were disappointed with this stay, though there were some highlights. We booked there because it had a pretty high rating, but the reality did not match the rating. The property was beautiful. It was on the water and the scenery was gorgeous. However, the room was subpar. We were in the lodge building at the end of the driveway, and the walls were paper-thin. We could hear everything going on in every room in the building. Also, the shower was very difficult to use, even dangerous; the lighting wasn’t very good; and the bathroom supplies were inadequate and/or inoperable. The rooms do not have wifi, and there is no cellular Internet in the area. Also, there is no pool or hot tub, in spite of the description. On the positive side, most of the food that was provided, including dinner and the box lunches that we purchased for our day treks, was really delicious, even though the attention to detail on the service was a little spotty.

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Time in Rio Serrano

Hotel was incredibly traveler friendly - we had an easy time booking our excursions even the night before we did them, the food was excellent, and the overall vibes were cozy and comfortable. Highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Navin, Berwyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to the park entrance. We really enjoyed the views in the mornings and evenings, sitting by he river overlooking the Patagonia mountains. The staff is very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Devalekha, Carrollton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was truly a gem of a hotel with incredible views surpassed only by their staff and service. Where do I start? The location and views from the hotel property and our room were magnificent of the mountains and the river. The staff were exemplary and this was the perfect location to celebrate our anniversary. Paula who checked us in and made us comfortable ; Miguel, Christian, Raissa and Francesca in the bar and dining area; Cesar and the superwoman Yvonne who made sure our excursions were booked at the last minute and went above and beyond to check that we had a great time; Rafaela who is an exemplary chef and made the dinner buffet outstanding with varieties of every type of food and the food a work of art . The dessert chef was a master at his game and every dessert was mouthwatering ( we ate too much at meals here ) I highly recommend this for a stay just outside the park entrance because it feels like home in it's comfort with the best meals and the most amazing staff . Yvonne and Cesar made sure to guide us to ensure that we enjoyed this slice of heaven in Patagonia to the fullest. There was Wifi only in the main building which made it hard to plan from the room but allowed us to soak in the atmosphere and enjoy the grandeur of the park
Stayed 1 night in Nov 2024

10/10 Excellent

Bohdonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! Highly recommend! Staff was excellent and extremely helpful during our stay

10/10 Excellent

Anne

Traveled with partner
Liked: Amenities
Property was rustic but very nice. Love the communal dinner buffet. The food for dinner was excellent. The staff provided excellent service. Beautiful view of Torres del Paine. Love everything about this place.
Stayed 4 nights in Jan 2024

8/10 Good

Nobuyasu

Liked: Cleanliness, staff & service, amenities
Great place with amazing scenery and meals but there's no wifi in individual rooms and the wifi connection in the common area of the accommodation building is very weak
Stayed 3 nights in Dec 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean beds. Wifi was just OK.
Stayed 1 night in Dec 2023

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views from the garden, right by the river side, excellent food and beverages options with scrumptious breakfast and delicious buffet/ a la carte dinner. Although pricey, but worth it.

10/10 Excellent

Jeffrey

Stayed 3 nights in Apr 2023

8/10 Good

Sherry

Liked: Cleanliness, staff & service

10/10 Excellent

Weihong

Stayed 1 night in Dec 2022

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cabins and kind staff, but not the ideal place for solo travel or without renting a car. The place is far from the airport, like one hour and 20 minutes in car. No tour online will pick you up from there. All pick ups are from puerto natales, and that area has nothing close to public transportation, so your last resource is either to pay for the tours offered by the hotel or pay 300 USD in transportation per day. Not cheap at all. I paid more than 800 USD for 3 different tours, honestly the most expensive tours I have ever paid, and I travel a lot. No wifi in the cabins, only in front desk area. If you are vegan or vegetarian and didn't notify the hotel in advanced, be prepared to eat rice, soup or quinoa only
Stayed 4 nights in Oct 2022

10/10 Excellent

BRANDIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location with easy access to one of Torre del Paine entrances. The staff went above and beyond to make sure we had what we needed. I would definitely stay here again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location! Staff was above & beyond helpful, friendly and kind. Room was very clean and the food was terrific! Thank you Jonathan & Paula, (staff) who helped us navigate through this part of our trip! We’re definitely learning Spanish when we get home!
Stayed 5 nights in Jan 2022

10/10 Excellent

Zamy, United States

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Great location with water and Mountain View. Excellent staff, especially Pedro in the bar. Very helpful. Loved the wood fired jacuzzi. Buffet dinner was surprisingly high quality. Really enjoyed it.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice restaurant area and bar/lounge. Our wing had a good living/lounge area also. We enjoyed the outdoor picnic tables and sitting area by the Rio Serrano
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the park with perfect views of the mountains. Great food and service.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Patagonia trip

Pleasant hotel. Room was a little hot.
Stayed 1 night in Jan 2020

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