Loa Tolú by Bernalo Hotels

3.5 star property
Beach hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Loa Tolú by Bernalo Hotels

2 outdoor pools
Flat-screen TV
1 bedroom
Front of property
Beach nearby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Breakfast included
  • Parking included

Explore the area

Map
KM 17 Via Coveñas - Santia de Tolu, Calle 5 #24-300, Tolú, Sucre, 076010
  • Tolu Marina
    ‪6 min drive‬
  • Puerto Viejo Beach
    ‪6 min drive‬
  • Parque Principal Santiago De Tolu
    ‪6 min drive‬
  • Tolu (TLU-Golfo de Morrosquillo)
    ‪5 min drive‬

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Room options

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Room

  • Beach view
  • Sleeps 3
  • 1 Double Bed, 2 Twin Beds and 1 Large Twin Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Tolú

Loa Tolú by Bernalo Hotels places you within a few miles (5 km) of Tolu Marina and Tolcemento Park. This 84-room, 3.5-star hotel has 2 outdoor pools along with a free water park and free breakfast.

What's nearby

  • Tolu Marina - 6 min drive - 2.8 miles
  • Tolcemento Park - 6 min drive - 3.0 miles
  • Puerto Viejo Beach - 6 min drive - 3.5 miles
  • Parque Principal Santiago De Tolu - 6 min drive - 3.3 miles
  • El Frances Beach - 18 min drive - 6.8 miles

Getting around

  • Tolu (TLU-Golfo de Morrosquillo) - 10 min drive

Restaurants

  • ‪Cevichería Roberto - ‬6 min drive
  • ‪Restaurante Punta Norte - ‬6 min drive
  • ‪La Atarraya - ‬6 min drive
  • ‪El Montañero - ‬6 min drive
  • ‪Pacífico Lounge - ‬6 min drive

About this property

Loa Tolú by Bernalo Hotels

Beach hotel with 2 outdoor pools
At Loa Tolú by Bernalo Hotels, guests have access to 2 outdoor pools, a free water park, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include a meeting room, a terrace, and a picnic area.
For entertainment, guests can enjoy flat-screen TVs.
2 outdoor swimming pools are on site along with a complimentary water park.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Free water park

Family friendly

  • 2 outdoor pools
  • Free water park access

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 50000 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 9 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

LOA Hotel Tolu
LOA Tolu
LOA Hotel
Loa Tolu By Bernalo Hotels
Loa Tolú by Bernalo Hotels Tolú
Loa Tolú by Bernalo Hotels Hotel
Loa Tolú by Bernalo Hotels Hotel Tolú

Frequently asked questions

What is there to do near Loa Tolú by Bernalo Hotels?

This hotel is located in Tolú, close to Parque Principal Santiago De Tolu, Puerto Viejo Beach, and El Frances Beach. You'll also find Tolcemento Park and Tolu Marina within a short drive.

Is there parking available at Loa Tolú by Bernalo Hotels?

Yes, self parking is offered for free at the hotel.

Does Loa Tolú by Bernalo Hotels have a casino on the premises?

No, Loa Tolú by Bernalo Hotels doesn't have a casino.

Is there an indoor pool at Loa Tolú by Bernalo Hotels?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 9 PM.

What do couples enjoy most about Loa Tolú by Bernalo Hotels?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Are there hot tubs at Loa Tolú by Bernalo Hotels?

No, this hotel doesn't have a spa tub.

Does Loa Tolú by Bernalo Hotels feature a restaurant that includes a breakfast menu?

Yes, Loa Tolú by Bernalo Hotels serves free full breakfasts each morning from its restaurant.

Does Loa Tolú by Bernalo Hotels allow pets to stay for free?

Although they can't stay for free, pets are welcome at Loa Tolú by Bernalo Hotels for a fee of COP 50000 per pet, per night.

Are there connecting rooms at Loa Tolú by Bernalo Hotels?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Loa Tolú by Bernalo Hotels?

The closest major airport to Loa Tolú by Bernalo Hotels is Tolu (TLU-Golfo de Morrosquillo), which is 2.9 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Loa Tolú by Bernalo Hotels?

No, you won't find guestrooms with balconies at Loa Tolú by Bernalo Hotels.

Loa Tolú by Bernalo Hotels Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 50 reviews
Rating 8 - Good. 9 out of 50 reviews
Rating 6 - Okay. 7 out of 50 reviews
Rating 4 - Poor. 9 out of 50 reviews
Rating 2 - Terrible. 4 out of 50 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Raymond

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
What I didn’t like was the front desk tried to add a hidden charge for my pet. They call themselves “pet friendly” but they are not.
Stayed 9 nights in Jan 2025

8/10 Good

Didier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining experience was absolutely delightful, and the cuisine was simply outstanding. One suggestion for improvement would be to ensure that there is wheelchair accessibility to accommodate individuals with mobility restrictions.
Stayed 4 nights in Jul 2024

6/10 Okay

Pedro

Traveled with family
Liked: Cleanliness, staff & service
I like the hotel only few issues with connectivity altough the idea was to be disconnected I had to check few documents that was not able due to the poor connection, also some leakages as it rained but the staff promptly checked and moved me to another room, excellent place 👍
Stayed 3 nights in Aug 2024

8/10 Good

Adrian

Liked: Staff & service, property conditions & facilities, room comfort
Good, to walk. The food at the Restaurant was great.
Stayed 4 nights in Jul 2024

6/10 Okay

Jonathan

Stayed 2 nights in May 2024

4/10 Poor

Beatriz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Todd

Stayed 3 nights in May 2023

6/10 Okay

Juan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

JOSE

Traveled with group
Liked: Staff & service, property conditions & facilities
not hot water not toilet seat not head shower hole in ceiling shower
Stayed 3 nights in Mar 2023

4/10 Poor

Norberto

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointed. Hotel Loa , was lacking essential must have. - No save Box - No hot water - no bathroom vent fan, sewer Smell - no shower head - no night table/ no night light, no closet, - poor Wi-Fi - Located in a rough perilous neighborhood
Stayed 4 nights in Feb 2022

4/10 Poor

adriana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the hotel rooms do not have a bedside table and a lamp near the bed, no closet, no safe box, no hot water, showers without a showerhead, poor wi-fi impossible to work from the hotel. the toilets have an unpleasant smell of plumbing and no odor extractor. It is difficult to get there because they do not have access to the main road and the unpleasant neighborhood, you can only go out by car. We were forced to leave a day earlier than planned. We were three couples in three double rooms from February 20 to 24.
Stayed 5 nights in Feb 2022

6/10 Okay

Adrean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Too much loud music !

Our stay was challenging. There is no internet connectivity, the hotel is also very noisy there’s music everywhere not relaxing at all more of a party hotel. The sheets in the rooms were full of stains with no hot water. The beach was full of multiple speakers at full blast as well as in the hotel.
Stayed 2 nights in Nov 2021

10/10 Excellent

ANGELA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Astrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 2 nights in Aug 2021

4/10 Poor

Edward

Disliked: Staff & service, property conditions & facilities

Overpriced

This hotel is still under construction. It is not that well designed. They have used reasonable quality building materials and fixtures and fittings but the quality of workmanship is poor. The food is mediocre at best. Service isn't great. My room lacked a shower and just had a tube sticking out of ceiling. For the premium charged over nearby hotels this hotel is not worth it.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The “jacuzzi” in the balcony was just with cold water and it was super super dirty, there were chunks of black stuff coming out of the pipes, food wasn’t good and when I talk to the manager to get my money back he refused to help me out the next day, even though there was nobody who could help me out the same night I got there.
Stayed 1 night in Feb 2020

10/10 Excellent

Jason, Fort Lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice ocean view and pool. Great staff. nice ocean view.
Stayed 2 nights in Feb 2020

8/10 Good

Joe, Seattle Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is beautifull and right in front is one of the nicest beaches of our Columbian visit. Beach is private, nice sand with no rocks. A special thanks to great english speaking staff member, Junior Gonzilez who helped with excursions, travel arrangments and general help. I wish there were more like him in Columbia!
Stayed 3 nights in Jan 2020

6/10 Okay

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel ever

THE WORST HOTEL EVER , starting from the receptionist named liliana with her huge attitude and bad service, the hotel shows fake propaganda and it’s expensive for considering for the lack of amenities , not even soap in the bathroom sink , not even phone to comunícate to receptionist, not WiFi , so all the payments has to be in cash what is so bad and most when you are foreign not resident in Colombia , the food was bad all my family got sick with the lunch served which was so limited they don’t provide options for food only what they have so there’s no choices . My husband , my sister , niece got intoxicated with a soup served in there . So disgusting this place . Service was poor , and definetely WONT EVER RECOMMEND THIS PLACE .
Stayed 1 night in Oct 2018

4/10 Poor

pedro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad customer service
Stayed 2 nights in Jun 2018

10/10 Excellent

Fernando, Vitoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Beatriz Helena

Stayed 4 nights in Sep 2024

2/10 Terrible

Jorge

Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindas instalaciones, atención y precios
Stayed 2 nights in Apr 2024