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The Grand Palace

Property class: 3

Choose dates to view prices

Photo gallery for The Grand Palace

A modern lobby with glass railings, a staircase, and seating areas.
A modern building entrance with a glass door and a sign reading "LOTUS RESTAURANT".
A modern hotel lobby with a glass door labeled "smoking room," a reception desk, and a seating area with chairs and a table.
A buffet with various food items and utensils.
A modern bathroom with multiple sinks, mirrors, and a shower area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
1-60-1, Terashimahonchonishi, Tokushima, Tokushima, 770-0831
  • Place, Tokushima Central Park
    ‪1 min walk‬
  • Place, Awagin Hall
    ‪3 min walk‬
  • Place, Tokushima Castle
    ‪14 min walk‬
  • Airport, Tokushima (TKS)
    ‪11 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, and a shower area.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

A hotel room with a bed, desk, chair, and two framed pictures on the wall.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Single Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Twin Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with a bed, desk, chairs, and an air conditioning unit.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Semi-double Room

A hotel room with a bed, desk, chair, and a television.

Suite Semi-double Room

  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Tokushima

Awagin Hall is within a 5-minute walk of The Grand Palace while other popular sites like Tokushima Castle are within a 15-minute stroll. This 3-star hotel has 58 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Tokushima Central Park - 1 min walk - 0.1 miles
  • Awagin Hall - 3 min walk - 0.2 miles
  • Awa Odori Kaikan - 9 min walk - 0.5 miles
  • Tokushima Castle Museum - 13 min walk - 0.7 miles
  • Tokushima Castle - 14 min walk - 0.8 miles

Getting around

  • Tokushima Station - 4 min walk
  • Tokushima Airport (TKS) - 23 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪サイゼリヤ 徳島駅クレメントプラザ店 - ‬4 min walk
  • ‪日本料理藍彩 - ‬3 min walk
  • ‪堂の浦 駅前店 - ‬2 min walk
  • ‪麺家れもん徳島駅 - ‬6 min walk

About this property

The Grand Palace

The Grand Palace features free WiFi in public areas, conference space, and microwave in a common area. Free parking is available if you drive. Front-desk staff can help with dry cleaning or laundry, and provide local restaurant recommendations.
Guests can expect to find free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Electric kettles, phones, and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 徳島県指令東保第20083

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

The Grand Palace Hotel
The Grand Palace Tokushima
The Grand Palace Hotel Tokushima

Frequently asked questions

Are free cancellation options available at The Grand Palace?

The Grand Palace offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Grand Palace?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at The Grand Palace on Nov 2, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Grand Palace?

This hotel is located in Tokushima, just steps from Tokushima Central Park and Tokushima City Gymnasium, and within a short walk of Awagin Hall. You'll also find Awa Odori Kaikan and Bizan Ropeway less than a mile away.

Is there parking available at The Grand Palace?

Yes, self parking is offered for free at the hotel.

Does The Grand Palace have a casino at the property?

No, The Grand Palace doesn't have a casino.

Will I find an indoor pool at The Grand Palace?

No, there is no indoor pool at this hotel.

Is The Grand Palace good for couples?

Amenities at this hotel that appeal to couples include slippers and a restaurant.

Does The Grand Palace have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Grand Palace have a restaurant that serves breakfast?

No, The Grand Palace doesn't have a restaurant that serves breakfast.

Will The Grand Palace allow pets to stay free of charge?

No, pets aren't allowed at The Grand Palace though service animals are welcome.

Does The Grand Palace have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Grand Palace?

The closest major airport to The Grand Palace is Tokushima Airport (TKS), which is 7.7 mi away (23 minutes by car).

Are there rooms with balconies at The Grand Palace?

No, there aren't any guestrooms at The Grand Palace that offer a balcony.

The Grand Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 177 reviews
Rating 8 - Good. 58 out of 177 reviews
Rating 6 - Okay. 17 out of 177 reviews
Rating 4 - Poor. 6 out of 177 reviews
Rating 2 - Terrible. 1 out of 177 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, super clean facilities, flexible parking options and nice breakfast.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent check in and breakfast staff. Both so helpful, friendly, professional & welcoming. Large, clean room with full amenities (coffee, tea, water, toiletries). Great location a few minutes walk from train station.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice place, luxurious and understated. I love it. Big bath, very nice experience.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
^_^
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の清潔さ、スタッフ対応の心地よさは大変に気持ちが良い。大浴場やレストランのサービスを近隣の関係ホテルと互いにシェアしているようで、効率的と感じる。（冬や大雨のときには、ホテル間移動が億劫になりそう） 2階のロビーの場所、エレベーターの場所など、部屋までのアプローチはもうひと工夫が必要か？ 目の前の駐車スペースが限られており、また案内がなく、周りは一通だらけで、戻るのも苦労した。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で広くて良かった。
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
道の反対側の立体駐車場です。初めての利用だと少しわかりにくいかもしれませんが、徳島駅近のホテルの中では珍しい駐車無料サービス付きでした。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
良かった
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
朝食が　美味しいく 部屋も　広かったらのでとても満足です！
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
暖房を入れて、作動まで１０分以上かかりました。普通のエアコンなのですが。
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
徳島のホテルはいろいろ泊まったことがありますが、ここは初。バスタブ、シャワーヘッド、洗面台、とてもいいものを使っていました。水圧はちょっとだけ低めかな。掃除は行き届いており、快適。朝食はよく頑張っていました。宿泊客以外にもたくさん客が来ていました。近隣のホテルから来たのかな？そば米汁、フィッシュカツは懐かしい味でした。リピありです。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
綺麗なホテルだった
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

全て良かったです。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
朝食がとても豪華で美味しい。間取りもしっかりしていてストレスなく食事できました
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
立派な設備等の割に宿泊費が安い ただし和事で使うのには朝食が高いので外で食べるしかない。今の時代朝食付きがありがたい 無料の場合シンプルなモノで十分です
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安い、快適、文句無し、コスパ最高
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

駅に近く、質問したスタッフは快く資料を探して説明してくれた。気持ちよかったです。
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方が皆さん、笑顔で対応してくださいました。どなたもとても感じが良く、仕事での宿泊でしたが、ゆったりと過ごすことができました。 朝食ビュッフェに郷土料理があり、勝手が分からずに盛り付けようとしたところ、担当の方がさりげなく近づいて来られて手順や料理の解説をしてくださいました。 また、チェックアウト後にフロントへ荷物を預けて、少しだけ朝の散歩に行こうと、小雨の中折り畳み傘を持って出かけようとしたところ、別の方が、わざわざビニール傘を出してきてくださいました。気配りが素晴らしいと思いました。(自分の傘があったので丁重に辞退しましたが)
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
なし
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初めて利用したが、カウンターが２Ｆにあって最初にわかりにくかったこと以外はすべて快適でした。スタッフが良く訓練されている印象です。特に、朝食会場では、最近はあまり良い思いをしたことがなかったのですが、スタッフは大変効率的かつ周囲に気を配りながら動いており、とても気持ちよく利用できました。種類も十分でした。唯一、味噌汁と地元のそば米雑炊はあったのですが、洋食用にスープがあれば完璧でした。次に徳島に来ることがあればまた利用します。
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
部屋がダブルで広かった
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋が広く清潔。朝食が美味しい。 ただ、宴会場へのエレベーターがわかりにくい
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロアの中でも色々な間取りがあるようでしたがとても使いやすい広いお部屋でした。机が横に長かったのがよかったです。
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方々にとても気持ちのいい対応をしていただいたおかげで快適なステイができました。ありがとうございました
Stayed 1 night in Aug 2025