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Hinanoyado Chitose

3.5 star property

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Photo gallery for Hinanoyado Chitose

A snow-covered wooden cabin with a lit interior, surrounded by trees.
A traditional Japanese onsen with a wooden interior, a wooden toilet, and a large hot spring bath.
A traditional Japanese building with a snow-covered entrance and a signboard.
A traditional Japanese room with tatami flooring, a low table, and sliding doors.
A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
49-1, Matsunoyama Yumoto, Tokamachi, Niigata, 942-1432
  • Place, Matsunoyama Onsen
    ‪1 min walk‬
  • Place, Ishiuchi Maruyama Ski Resort
    ‪55 min drive‬
  • Place, Maiko Snow Resort
    ‪58 min drive‬

Room options

View all photos for Deluxe Room with Tatami Area (Open-Air Bath)

A hotel room with two beds, a wooden headboard, a window with a view of greenery, and a small table.

Deluxe Room with Tatami Area (Open-Air Bath)

  • 299 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds
  • Free WiFi

View all photos for Japanese-Style Standard Room (Private Bathroom)

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese-Style Standard Room (Private Bathroom)

  • 258 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Japanese-Style Standard Room (Shared Bathroom)

A traditional Japanese room with tatami flooring, a low table, cushions, a television, and a decorative vase.

Japanese-Style Standard Room (Shared Bathroom)

  • 216 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

About the neighborhood

Tokamachi

Hinanoyado Chitose places you next to Matsunoyama Onsen. This 31-room, 3.5-star ryokan has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Matsunoyama Onsen - 1 min walk - 0.0 miles
  • Joetsu International Ski Area - 46 min drive - 21.4 miles
  • Ishiuchi Maruyama Ski Resort - 55 min drive - 23.9 miles
  • Joetsu Kokusai Playland - 58 min drive - 25.8 miles
  • Maiko Snow Resort - 58 min drive - 25.5 miles

Getting around

  • Ishiuchi Station - 31 min drive
  • Niigata Airport (KIJ) - 144 min drive

Restaurants

  • ‪滝見屋 - ‬3 min walk
  • ‪かどまん 卯ノ木店 - ‬12 min drive
  • ‪山田屋 - ‬12 min drive
  • ‪ぽぱい - ‬12 min drive
  • ‪レストハウス雪椿 - ‬2 min drive

About this property

Hinanoyado Chitose

Hinanoyado Chitose features free WiFi in public areas, a meeting room, and a library. There's free parking and a free train station shuttle. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this hot springs ryokan include free newspapers, a fireplace in the lobby, and a garden.
Guests can stay connected with free WiFi. Other standard amenities include safes and desks. Limited housekeeping is available.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature shared men and women areas.

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Library
  • Shopping

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Shared men and women areas
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3:00 PM—-6 PM
  • Check-out: 10 AM
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Ryokan Chitose Tokamachi
Chitose Tokamachi
Hinanoyado Chitose Inn Tokamachi
Hinanoyado Chitose Inn
Hinanoyado Chitose Tokamachi
Ryokan Chitose
Hinanoyado Chitose Ryokan
Hinanoyado Chitose Tokamachi
Hinanoyado Chitose Ryokan Tokamachi

Frequently asked questions

Are free cancellation options available at Hinanoyado Chitose?

Hinanoyado Chitose offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do close to Hinanoyado Chitose?

This ryokan is located in Tokamachi, just steps from Matsunoyama Onsen.

Is there parking available at Hinanoyado Chitose?

Yes, self parking is offered for free at the ryokan.

Does Hinanoyado Chitose have a casino at the property?

No, Hinanoyado Chitose doesn't have a casino.

Is there an indoor pool at Hinanoyado Chitose?

No, there is no indoor pool at this ryokan.

Is Hinanoyado Chitose a good place to stay for couples?

Couples staying at this ryokan will appreciate amenities like turndown service as well as a restaurant and a garden.

Does Hinanoyado Chitose have a hot tub?

No, this ryokan doesn't have a spa tub.

Does Hinanoyado Chitose feature a restaurant that includes a breakfast menu?

No, Hinanoyado Chitose doesn't have a restaurant that serves breakfast.

Does Hinanoyado Chitose allow pets to stay free of charge?

No, pets aren't allowed at Hinanoyado Chitose.

Does Hinanoyado Chitose have connecting rooms available?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies at Hinanoyado Chitose?

No, you won't find guestrooms with balconies at Hinanoyado Chitose.

Hinanoyado Chitose Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

あき

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

古い温泉街

大地の芸術祭で十日町までいきました。2歳の子供と一緒にいったんですが、オムツのゴミ箱を持って来てくださいました。子供用の浴衣も可愛かったです。 食事の際もイス、食器と準備して頂いてありがたかったです。 女性の従業員さん達の笑顔がとってもよかったです。 機会があればまた 行きたいです。
Stayed 1 night in Sep 2018
Verified

6/10 Okay

だ

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
ゴキブリがいました。 お風呂に蜘蛛の巣があり、 出かける前に取ってとお願いしたが帰ってきてもそのままだった。 花火のため早めの夕飯だったが、 帰ったらおにぎりとスイカが部屋に用意されていたのはとても良かった。
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

湯冷めしないお風呂と優しい食事

熱めの温泉なので小さい子供がいるときにはなかなか難しかったのですが、子供も大きくなったので夫婦二人でお風呂と季節の山菜を楽しみにして行きました。３階の露天風呂と貸切風呂のお湯はいつまでも冷めずにとてもよかったです。食事は体に優しい内容のように思います。旅ならではのその土地の食材を多く使っていたので舌とともに目も楽しませてもらいました。５０歳台の私たちにとっては頼んだ基本コースは食べ終わってしまえばお腹にもたれることもなくよかったのですが、若いころならもう少しボリュームが欲しいと思ったかもしれません。ただ、コースにはなかったのですが、山菜のてんぷらが食べたかったので、サイドメニューかされていると嬉しいです。朝食はごはんをメインとしたメニューかな？ふだんはあまりごはんを食べない私もついついおかわりしました。もちろん、ごはんはおいしかったです。
Stayed 1 night in May 2018
Verified

10/10 Excellent

KENICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

キャッチコピー『カラダが3℃ ココロが10℃あったまる』の宿

源泉かけ流しの露天風呂は適度な湯加減でカラダを芯から温めることが出来ます。館内も暖かく、カラダはポカポカでした。 地元新潟の郷土の食材を中心とした料理は、肉魚をたくさん食べたい若者世代には物足りないと感じることがあるかも知れませんが、山里料理というには趣向を凝らした味覚を愉しむことが出来ます。 館内の設備やアメニティ有無を気にされる方も多いかと思いますが、ものがあるとか無いとかではなく至るところで気が利いてるという印象です。 スタッフの方も然りです。 ただでさえ気が立ってしまう、乳飲み子と2歳児を連れての宿泊でしたが、スタッフ皆さんの気遣いにより穏やかな時を過ごす事が出来ました。
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本三大薬湯の名の通り、すばらしいお湯でした。チェックイン直前に大きなトラブルを起こしてしまったのですが、スタッフさんのご対応、お心遣いに感動しました。 一生忘れられることがない、思い出になりました。
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

雪山の隠れた名宿

食事も美味しく、従業員の方の心遣いも素敵で温泉も良かったです！ 部屋に露天風呂が付いているタイプの部屋でしたが源泉が流れていたため、非常に熱かったですが、湯もみをしてちょうど良い温度に調整ができます。
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort