Room (Bay de Luxe)
from $97
Bacolet Beach Club
4.0 out of 5.0
3.0
out of 5
Average Guest Review
See all 12 reviews
This hotel is most popular for:
Recent guest reviews
The staff was courteous and professional. Check in was flawless and quick. Spent a but of time in the pool, which was great, only thing missing is the notation on depth of the pool. A great stay
Was disappointed with the condition of the rooms. They are tired and need to be updated. Resturant At hotel we really bad. And staff was not very knowledgeable about restraints outside the hotel. Beach area was very nice. Hotel could’ve much nicer if they spent a little money to fix it up.
Hotel is run down as an extension is being constructed and seems to be a priority. Hotel restaurants are expensive.
The hotel looks way better in the pictures than in real life. The pools are great and the service/staff are very nice. The room however was very disappointing and small.
My husband and I stayed at the hotel this April. I've been to this hotel two times before and this time the room was even better. We had a superior penthouse and it was really nice. The only issue I had was the air conditioner kept leaking but it worked. Other than that hotel staff was good, room was kept clean each day and the hotel location is awesome near everything especially beaches. Another perk they have car rental vehicles may be outdated but they work good.
We arrived at the property early. It took 5 plus hours to check us in. Property had no water that morning/afternoon. Called the hotel in an effort to book the free shuttle, no one picked up. Are paying a taxi $120 dollars and arriving to the hotel Natasha (property manager) and another young lady was right at the front desk. Clearly, they just didn't answer the phone. It gets better, while waiting for our room, I heard two employees discussing there are no clean sheets. Couples arrived after us was checked in before us. Finally in the room, NO internet access in our room, No remote for the cable box, room key did not work, master key did not work, on the third attempt the young lady had to go get the actually key to open the door. When I couldn't take it any more and address Natasha it was a disaster in the making, she is rude, disrespectful and lies. Stay far away from this hell hole, they are unorganized and has no customer service skills.
The beach was nice and secluded the staff went out of their way for my wife's birthday clean and set up room as well as dinner that also was great Thank you again staffthe beach
This hotel is pretty nice but it's location is not the best. Another time we would definitely stay on the west side of the island where there is a better choice of restaurants and beaches. The absolute nightmare with this stay was that there was construction going on about 50 feet from our room from 7am to 7 pm every day and even with the windows closed it was like living in the middle of a building site. It looks as though the construction will be going on for a while so I would definitely not plan on staying there in the near future. Although i could recommend this hotel it would only be when the construction is completed. Also, impossible to get internet service in the room and even in the lobby it was sporadic.
The staff were so helpful and nice. They really do know what there doing and that's saying something im picky i work in and a round things like this all the time so i really know what im talking about. this is a great place to go to to relax and enjoy some time away.
When we arrived we were hounded for the first hour about the number of guests. I booked I was asked how many I checked off two adults one 14yr old child. They said I had to pay for the third person. i said no I already paid. It got ugly finally I asked the Agent to leave me alone. When I checked out they charged not for the third person, but $20 per day for breakfast. The beach was not that great , there is no white sand. We had to ask for the rooms to be cleaned. this is not a four star hotel. The room was ok you had to keep clothes in suitcase.
Was not able to do anything except relax, and that was good, it rained from Friday that I checked in thru Sunday that I checked out but the place was very clean and hospitable.
could have been more helpfull and assistive with suggestions for activities, otherwise nice quiet gettaway
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Bacolet Beach Club places you within 2 miles (3 km) of Dwight Yorke Stadium and Scarborough Botanical Garden. This 50-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and 2 restaurants. It's in central Bacolet and also close to Tobago Museum and Fort King George.
Dining
Start your day off right with a free buffet breakfast, served each morning from 7:30 AM to 10 AM. Enjoy dining at the hotel's 2 onsite restaurants: Cafe Havana offers relaxing ocean views; The RoK specializes in Caribbean cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Rooms
All 50 individually decorated rooms provide balconies, iPod docks, and refrigerators. Guests can expect free WiFi and 38-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Other standard amenities include minibars, coffee makers, and safes.
Property features
At Bacolet Beach Club, guests have access to a private beach, 2 outdoor pools, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20 per vehicle one-way. The front desk has multilingual staff that can help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a meeting room, a business center, and a computer station.
Guest reviews for Bacolet Beach Club
bacolet stay
Everyone
The staff was courteous and professional. Check in was flawless and quick. Spent a but of time in the pool, which was great, only thing missing is the notation on depth of the pool. A great stay
hotel is very tired and worn needs to be updated
Everyone
Was disappointed with the condition of the rooms. They are tired and need to be updated. Resturant At hotel we really bad. And staff was not very knowledgeable about restraints outside the hotel. Beach area was very nice. Hotel could’ve much nicer if they spent a little money to fix it up.
too many steps to get to the beach.
Everyone
Hotel is run down as an extension is being constructed and seems to be a priority. Hotel restaurants are expensive.
disappointing, and far from the main attractions
Everyone
The hotel looks way better in the pictures than in real life. The pools are great and the service/staff are very nice. The room however was very disappointing and small.
hotel is located in ideal location
Everyone
My husband and I stayed at the hotel this April. I've been to this hotel two times before and this time the room was even better. We had a superior penthouse and it was really nice. The only issue I had was the air conditioner kept leaking but it worked. Other than that hotel staff was good, room was kept clean each day and the hotel location is awesome near everything especially beaches. Another perk they have car rental vehicles may be outdated but they work good.
poor customer service. property manager natasha is
Everyone
We arrived at the property early. It took 5 plus hours to check us in. Property had no water that morning/afternoon. Called the hotel in an effort to book the free shuttle, no one picked up. Are paying a taxi $120 dollars and arriving to the hotel Natasha (property manager) and another young lady was right at the front desk. Clearly, they just didn't answer the phone. It gets better, while waiting for our room, I heard two employees discussing there are no clean sheets. Couples arrived after us was checked in before us. Finally in the room, NO internet access in our room, No remote for the cable box, room key did not work, master key did not work, on the third attempt the young lady had to go get the actually key to open the door. When I couldn't take it any more and address Natasha it was a disaster in the making, she is rude, disrespectful and lies. Stay far away from this hell hole, they are unorganized and has no customer service skills.
Couples
The beach was nice and secluded the staff went out of their way for my wife's birthday clean and set up room as well as dinner that also was great Thank you again staffthe beach
vacation stay
Couples
This hotel is pretty nice but it's location is not the best. Another time we would definitely stay on the west side of the island where there is a better choice of restaurants and beaches. The absolute nightmare with this stay was that there was construction going on about 50 feet from our room from 7am to 7 pm every day and even with the windows closed it was like living in the middle of a building site. It looks as though the construction will be going on for a while so I would definitely not plan on staying there in the near future. Although i could recommend this hotel it would only be when the construction is completed. Also, impossible to get internet service in the room and even in the lobby it was sporadic.
loved it
GetawayWithFriends
The staff were so helpful and nice. They really do know what there doing and that's saying something im picky i work in and a round things like this all the time so i really know what im talking about. this is a great place to go to to relax and enjoy some time away.
two star hotel
Families
When we arrived we were hounded for the first hour about the number of guests. I booked I was asked how many I checked off two adults one 14yr old child. They said I had to pay for the third person. i said no I already paid. It got ugly finally I asked the Agent to leave me alone. When I checked out they charged not for the third person, but $20 per day for breakfast. The beach was not that great , there is no white sand. We had to ask for the rooms to be cleaned. this is not a four star hotel. The room was ok you had to keep clothes in suitcase.