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Hotel and Suites Mansion San Antonio

3.0 star property
Family-friendly hotel with a water park and a rooftop terrace

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Photo gallery for Hotel and Suites Mansion San Antonio

Terrace/patio
Exterior
Outdoor banquet area
Breakfast and lunch served, pool views
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

View in a map
C del Carmen No 3 Col Cerro de la Colot, Tlalpujahua, MICH, 61060
  • Place, Sanctuary of Carmen
    ‪10 min walk‬
  • Place, López Rayon Brothers Museum
    ‪12 min walk‬
  • Place, Rayón National Park
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

Individually furnished, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | Individually furnished, desk, laptop workspace, blackout drapes

Double Room

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Individually furnished, desk, laptop workspace, blackout drapes

Superior Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Individually furnished, desk, laptop workspace, blackout drapes

Junior Suite

  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Sofa Beds

View all photos for Suite

Suite | Individually furnished, desk, laptop workspace, blackout drapes

Suite

  • 323 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Tlalpujahua

Hotel and Suites Mansion San Antonio is a short stroll from Sanctuary of Carmen and López Rayon Brothers Museum. This 34-room, 3-star hotel has a restaurant, a water park, and an outdoor pool.

What's nearby

  • Sanctuary of Carmen - 10 min walk - 0.6 miles
  • López Rayon Brothers Museum - 12 min walk - 0.7 miles
  • Rayón National Park - 4 min drive - 1.2 miles
  • Dos Estrella Mine - 5 min drive - 1.2 miles
  • Monarch Butterfly Biosphere Reserve - 20 min drive - 10.1 miles

Getting around

  • General Francisco Mujica Intl. Airport (MLM) - 81 min drive

Restaurants

  • ‪Mercado Real del Oro - ‬11 min drive
  • ‪Hotel Casa Blanca - ‬10 min drive
  • ‪La Villa De Santa Claus - ‬12 min walk
  • ‪Terraza De Juan - ‬10 min walk
  • ‪Café Portal Allende - ‬10 min walk

About this property

Hotel and Suites Mansion San Antonio

Family-friendly hotel with a water park and a rooftop terrace
Guests staying at Hotel and Suites Mansion San Antonio enjoy access to a water park, an outdoor pool, and a rooftop terrace. There's free parking if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.
Guests can expect to find 32-inch plasma TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include espresso makers, desks, and wardrobes or closets.
An outdoor tennis court and a water park are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Dial-up internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: MXN 150 to 250 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • San Antonio

Things to do

  • Arcade/game room
  • Outdoor pool
  • Outdoor tennis court
  • Water park

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Water park

Conveniences

  • 24-hour front desk

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 250 per person
  • Rollaway bed fee: MXN 300.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Suites Mansion San Antonio
Hotel Mansion San Antonio Tlalpujahua
Mansion San Antonio Tlalpujahua
Mansion Antonio Tlalpujahua
And Suites Mansion San Antonio
Hotel and Suites Mansion San Antonio Hotel
Hotel and Suites Mansion San Antonio Tlalpujahua
Hotel and Suites Mansion San Antonio Hotel Tlalpujahua

Frequently asked questions

Is a free cancellation option available at Hotel and Suites Mansion San Antonio?

Hotel and Suites Mansion San Antonio offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see close to Hotel and Suites Mansion San Antonio?

This hotel is located in Tlalpujahua, a short 13-minute walk from López Rayon Brothers Museum and also 10 minutes on foot from Sanctuary of Carmen. You'll also find Rayón National Park and Dos Estrella Mine within a short drive.

Is there parking available at Hotel and Suites Mansion San Antonio?

Yes, self parking is offered for free at the hotel.

Does Hotel and Suites Mansion San Antonio include a casino?

No, Hotel and Suites Mansion San Antonio doesn't have a casino.

Is there an indoor pool at Hotel and Suites Mansion San Antonio?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel and Suites Mansion San Antonio?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a garden-view restaurant.

Does Hotel and Suites Mansion San Antonio have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel and Suites Mansion San Antonio have a restaurant that serves breakfast?

Yes, Hotel and Suites Mansion San Antonio serves a cooked-to-order breakfast for a surcharge each morning at San Antonio.

Does Hotel and Suites Mansion San Antonio allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel and Suites Mansion San Antonio.

Are there connecting rooms at Hotel and Suites Mansion San Antonio?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel and Suites Mansion San Antonio?

No, there aren't any guestrooms with balconies at Hotel and Suites Mansion San Antonio.

Does Hotel and Suites Mansion San Antonio offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hotel and Suites Mansion San Antonio.

Hotel and Suites Mansion San Antonio Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 45 out of 175 reviews
Rating 8 - Good. 65 out of 175 reviews
Rating 6 - Okay. 30 out of 175 reviews
Rating 4 - Poor. 18 out of 175 reviews
Rating 2 - Terrible. 17 out of 175 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Ulrich

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I want to be very fair in the review. First, the good. The property is picturesque and quite nice. The room was very large and clean. The staff was friendly. The. location was good. Less than 1 mk from town, but still far enough to be quiet and out of the way. Felt very secure leaving our vehicle outside. Now, the downside. Even though the listing shows amenities like bars and restaurants. They were completely unavailable. We specifically asked for coffee service in the early morning so we could check out an be on the road, and were told we had to drive back in to town if we wanted anything before 9 am. I asked for another towel so i could shower once at night, and once in the morning with a fresh towel, and it was refused. We had to notify them 10 minutes before we wanted hot water. The water was not hot, but it was warm enough to shower without being too cold. Only two avaliable outlets in the entire room, and none near the desk. WIFI was very weak. Do NOT come here to work remotely! Overall, a nice place, and despite my frutration, I would recommend the hotel during a visit to Tlalpujahua, just be aware that the amenities listed arent readily available.
Stayed 1 night in Dec 2023

10/10 Excellent

Michaela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was gorgeous and the staff was amazing! Highly recommend!
Stayed 1 night in Jan 2023

8/10 Good

Sandra, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel for 5 nights; however, missed the first night due to my husband's flight arrival in Mexico City delayed arrival. It was too late to drive the 3.5 hours to Tlalpujahua. The hotel was very accommodating and there was no problem arriving a day late. Upon arrival, we noticed that it was extremely quiet. It turns out there were only 3 guests (including us). The hotel room was clean and the beds were comfortable. The only complaint we had was that they turned off the hot water in the evening so a few times we ended up with cold showers. We notified the hotel staff and they did turn on the hot water so we could take showers. Other than that, the hotel was comfortable and nice.
Stayed 5 nights in Apr 2022

6/10 Okay

Joel

Liked: Cleanliness, staff & service

Good but rough

Excellent place to spend some vacations close to the Mariposa Reserve. The fact that a Frenchman had been abducted close-by kind of made us more awrae of our environment! Not able to get wi-fi in our room (Room number 6)
Stayed 2 nights in Dec 2019

8/10 Good

Nathan, CDMX

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was very nice. It is very convenient to get to the butterfly sanctuary Sierra Chincua as well as the Pueblos Mágicos of Tlalpujahua and El Oro de Hidalgo. As others have posted, the restaurant was closed and there was no hot water in the evening.
Stayed 1 night in Feb 2019

8/10 Good

Rick, Celaya

Liked: Cleanliness, staff & service

Everything was good

Everything was good but the water could of been warmer.
Stayed 1 night in Feb 2018

2/10 Terrible

Juan, mexico city

Disliked: Cleanliness, property conditions & facilities, room comfort

I did not even stay.

I checked in and pay for my entire stay, I was with my 8yo son, turns out that there was no pool, no internet, no restaurant, no heatin system (it was so cold). Y left the place a few hours later.
Stayed 2 nights in Dec 2017

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Depends of purpose of your trip

Bathroom needed better lighting - very dark. The restaurant is not always open but because they had two parties visiting as a launching point for the butterflies, they did open the restaurant for dinner and breakfast (although pricier than typical prices for these meals - not outrageous by any means when compared to North American prices). It took 2 hours to get from here to the El Rosario Reserve so I'd pick a closer town if time is an issue. If it isn't, this was a very pleasant stay. Nicely maintained grounds. Quiet and peaceful.

8/10 Good

Bob and Maureen, cruising Mexico

Liked: Cleanliness, staff & service, property conditions & facilities

Close to a quaint Mexican village with nice shops,

Overall very nice. Close to the Monarch Butterfly migration, wonderful. Hotel could improve with more heat in the winter, more AC plugs to recharges our phones and cameras, and open a cafe or restaurant. Otherwise, nice grounds, and friendly staff. Peaceful being some blocks from town, yet close enough to enjoy the Mexican culture.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Where's the heater...Freezing at night....

The room was freezing cold and had no heater. It must have been 50 degree's in the room.The water was luke warm at best at night.. Could not take a shower at night as it was so cold.The morning water was much better. The hotel location was scenic.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Relaxing facilities, friendly staff and the location is perfect for a hotel this kind. 10min ealking from the plaza yet there are always taxis around or the staff can get a taxi for you at no cost

8/10 Good

Kimberly, San Miguel de Allende

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful, but small issues

Two men were at the door of the hotel when we pulled up. I asked in Spanish if they worked there, but they did not reply. They did not greet us or smile. A bit disconcerting. We unloaded the cat and brought our items into the hotel. They did help nor offer to. One of them checked us in and then he took the one small rolling bag and left us with the others to carry. The room was somewhat sparse, but reasonably nice and it was spotless. Unfortunately, the WiFi did not reach the room, so you had to go near the front desk to get WiFi. My 3G did not work. There was no outlet at the desk which made working on the computer there impossible. The shower temperature lever was backwards (cold on the left) and the water never did get really warm. The shampoo and conditioner made my hair feel dirty - thick and greasy. So I ended up buying some at a local pharmacy. The towels were hard, well worn and we were only given two large ones. No hand towels. No towel bars. Beds were firm and comfortable. The restaurant at the hotel, is separately owned/run. The menu is very limited - just eggs, quesadillas, chilequiles, hamburgers, etc. No tacos, enchiladas, flautas, soup, etc. A little pricey for the fare. The owner/waitress was super nice and helpful about visiting the Monarch park. We found a restaurant on the Jardin nearby that had a far greater menu, if less friendly wait staff. The Monarch park was about 45 minutes away driving - the Sierra Chincua entrance.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is extremely friendly. You'll feel like home here. Facilities are the best around. Hotel isn't great, but The overall experience in there is pleasant enough to to recomend it and to come back every year.

8/10 Good

Rafael, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel I would definitely stay there again

Everything was good, the only thing is that there is no place to buy food or water inside the hotel not even a snack machine This should be addressed

8/10 Good

Bob, Oxnard, CA

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Beautiful setting and lovely hotel.

I arrived early and was greeted with warmth and care despite the language barrier. The room was clean and nice with a lovely view. The only drawbacks were the restaurant was closed and there was NO HEAT in the freezing room all night. Unseasonably COLD weather at 42 degrees (F) made for a long night.

4/10 Poor

Doug, Westlake Village, CA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Bare Bones & Cold

Used this hotel as a base for visiting the Monarch Butterfly Biosphere. It's location to the Biosphere and Tlalpujahua (if you're into Christmas tree ornaments) is its only redeeming point. This is a bare bones hotel. It was quite cold during our stay (low forties at night) but the rooms are not heated. They gave us an extra blanket and an electric heater but they couldn't get the heater to work. No phone in the rooms, no restaurant or bar service during our stay and very few options in Tlalpujahua, all of which closed by 7 PM. My recommendation is to stay at the Hacienda Cantalagua. It will only add about 20 mins on to the drive to the Biosphere / Tlalpujahua, but it was only a couple of dollars a night more a night at the time of our stay (first week of January) and it is literally like staying at the Ritz compared to a Motel 6. It also had an indoor/ outdoor water park a mile from the hotel, if you have kids, and an 18 hole golf course!

8/10 Good

Vernon, Queretaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graciela,s birthday.

Hotel was great, staff great but no restaurant service what so ever all we had was a coffee / tea making machine.

6/10 Okay

Maria Yuritzcari

Traveled with family
Disliked: Staff & service

Bonito pero descuidado

Lugar bonito pero algo descuidado en mantenimiento, quizá en otro tiempo fue grandioso, hoy tal vez sea la sombra de ese pasado. Poco personal, la energía eléctrica fallaba o se ausentaba.
Stayed 1 night in Jul 2025

2/10 Terrible

mario

Stayed 2 nights in Jun 2025

8/10 Good

Ercilia

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
La ubicación del hotel es buena, es cómodo y tiene buen aspecto en general. No tiene restaurante, por lo que hay que pedir alimentos de afuera, no hay maquinas para comprar agua o algo. La alberca no tiene agua y puede ser inseguro para niños que esten en el jardin.
Stayed 1 night in Mar 2025

8/10 Good

Marcos Edgar Dávila

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Francisco Javier

Liked: Cleanliness, staff & service, amenities
SERIA CONVENINETE QUE TUVIERAN LAS HABITACIONES PICAPORTE INTERIOR, O CADENA COMO PROTECCIÓN AL HUESPED, YA QUE CUENTA SOLO CON UNA CHAPA MUY SENCILLA. ADEMAS SERÍA BUENO QUE OFRECIERAN AGUA CALIENTE PARA CAFÉ SOLUBLE O THE EN RECEPCIÓN Y NO UNA CAFETERA ENORME DE CAFE RECALENTADO. PERO EN GENERAL EXCELENTE Y HERMOSO LUGAR.
Stayed 3 nights in Sep 2024

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