Everyone is super helpful and nice. Definitely will be returning!
Second time staying at this hotel, is improving little, bigger room compared to the original building we did not have towels in the room
Great location and ocean views. The building itself needs some upgrades and maintenance but nothing too major. I will definitely recommend this place.
The ocean was the only thing that was nice about that hotel. The hotel did not have any towels and the towels they gave us were very old with holes and stains. Wo only went to get the breakfast once. Do not bother to get the free breakfast because the fruit we got was not fresh and you only get half a toast per person. The only thing that was good was the coffee that came with the breakfast. There is not a coffee maker, no hair dryer and no air conditioning. There is also a nasty smell as you walk through the parking lot.
I purchase a trip tru this website the Covid-19 happens and my trip got canceled by the airline I call the airline and requested a refund and they agreed that it was my right to get it because of the current situation the only problem was that I purchase the trip true orbitz and the airline was not able to get me the money back of something I purchase true a 3rd party now I’m F..... because Orbitz “don’t have the control of the ticket so they need some permission from the airline to get me a refund and the airline said that they have nothing to do because the ticket was purchase true a 3rd party
So nice. So accommodating! Needed to check in early and they were ready. The restaurant food is amazing!
Beautiful views and laid back atmosphere! I recommend staying here a few minutes south of the tourist district
It was at a great location but I think that was the only thing. We didn’t have electricity for 1/2 a day, Staff was rude when we got there, they have a coffee shop but not many options , no fan/air conditioning, a cable was ripped so it sparked when we tried to turn it on, no tv remote and we got the wrong room but decided not to say anything because we didn’t want to make things more complicated for ourself. The price we paid was worth a t because of the proximity to the beach but not worth it for the actual hotel.
We checked into a "newly refurbished" room that smelled like wet plaster board. No phone service. It did have WiFi. Poor construction of an old property. The second day they had a 'reunion' party literally for hundreds of people right in our patio/courtyard, prohibiting us from going to the beach or hanging around on our patio. We checked out after one day. We had booked for three nights....
Needs some maintenance. Many issues with plumbing.
Worst hotel experience of my entire life. I’ve traveled to 16 countries, over 150+ hotels/hostels and this is by far the worst hotel and staff of them all! Upon arrival, the staff was extremely rude. They didn’t even tell us where our hotel room was and offered no assistance for myself and my guest to help with our bags. I asked if they had someone who could help us with our bags and they said, “Sorry, we don’t do that.” When we entered the hotel room the bed sheets were completely filthy! It looked like someone just finished having sex on the bed!!! Had to have them change the bed sheets. Then, we went to use the toilet and the toilet didn’t even flush! We had to tell the front office about this and it took them more than an hour to fix our toilet. Construction was going on during Memorial Day weekend. Lots of drills, hammers, saws and other loud noises that I continually asked for the front office to stop. They kept telling me, “They’re almost done.” Couldn’t even hear the sounds of the ocean because we were in the middle of a construction zone. The WiFi was 100% broken. Absolutely no WiFi in the room and no WiFi in the public areas. We were told that they were fixing the wiring on the WiFi. Keep in mind this is Memorial Day weekend and this is the weekend they decided to “repair” the WiFi. The hotel rooms are dirty, run-down and outdated. I’ve stayed in numerous hotels/hostels that are $8 or less per night and they are 1000x better than this hotel. Do not stay here
We liked the location, the scenic view of the ocean, the staff was nice, the drinks were great, and the food was good. But when booking the room on Orbitz it was noted that there was Breakfast included. That didn't happen. The patio door from our room was not secure and barely locked. The shower was dirty. My wife was going to use the shower cap and the box had a set of fake eyelashes in it instead. But overall I think we enjoyed the visit would like to stay here again. There needs to be some improvements.
This place is magical! Best kept secret in rosarito. I come here for the beautiful beach and amazing staff. The bartender Jose makes the most amazing drinks, he always makes sure that our stay is a pleasent one. Jose definitely goes above and beyond! I can't wait till my next visit.
Great rustic real Mexico feel to it. Love this place!
Hotel Castillos del Mar is within the area of popular sights such as Coronado Beach and USS Midway Museum. This 3-star hotel has 33 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.
Free full breakfast is included with your stay and awaits you each morning from 8:00 AM to 11:00 AM. Enjoy a bite to eat at Castillos, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All 33 soundproofed rooms provide phones. 40-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. In-room massages are available, and rooms also include free toiletries.
Guests staying at Hotel Castillos del Mar enjoy an outdoor pool, a children's pool, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with tours or tickets, and offer advice about sights and eateries nearby. Other amenities at this beach hotel include free newspapers, a terrace, and a picnic area.
Everyone is super helpful and nice. Definitely will be returning!
Second time staying at this hotel, is improving little, bigger room compared to the original building we did not have towels in the room
Great location and ocean views. The building itself needs some upgrades and maintenance but nothing too major. I will definitely recommend this place.
Thanks for staying with us. We appreciate your feedback!
The ocean was the only thing that was nice about that hotel. The hotel did not have any towels and the towels they gave us were very old with holes and stains. Wo only went to get the breakfast once. Do not bother to get the free breakfast because the fruit we got was not fresh and you only get half a toast per person. The only thing that was good was the coffee that came with the breakfast. There is not a coffee maker, no hair dryer and no air conditioning. There is also a nasty smell as you walk through the parking lot.
We are very sorry for the situation, we are in a process of improvement to be able to provide a better service
I purchase a trip tru this website the Covid-19 happens and my trip got canceled by the airline I call the airline and requested a refund and they agreed that it was my right to get it because of the current situation the only problem was that I purchase the trip true orbitz and the airline was not able to get me the money back of something I purchase true a 3rd party now I’m F..... because Orbitz “don’t have the control of the ticket so they need some permission from the airline to get me a refund and the airline said that they have nothing to do because the ticket was purchase true a 3rd party
Good afternoon, We are very sorry for the situation you went through, unfortunately the hotel has nothing to do with this problem, we hope to have your visit at another time Regards
So nice. So accommodating! Needed to check in early and they were ready. The restaurant food is amazing!
Good afternoon For us it is a pleasure to serve you, we appreciate your comments, see you soon Max regards
Beautiful views and laid back atmosphere! I recommend staying here a few minutes south of the tourist district
Good afternoon, We appreciate your comments, for us it is a pleasure to serve you, we look forward to seeing you soon Regards
It was at a great location but I think that was the only thing. We didn’t have electricity for 1/2 a day, Staff was rude when we got there, they have a coffee shop but not many options , no fan/air conditioning, a cable was ripped so it sparked when we tried to turn it on, no tv remote and we got the wrong room but decided not to say anything because we didn’t want to make things more complicated for ourself. The price we paid was worth a t because of the proximity to the beach but not worth it for the actual hotel.
Good afternoon We lament the situation a lot, unfortunately the power problem was in the entire area, we appreciate your comments as they will help us improve. regards
Thank you very much for your comments, we hope to see you again. Regards!