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Hotel Puerto Carmen

3.0 star property

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Photo gallery for Hotel Puerto Carmen

Hydrotherapy
Garden
TV, pay movies
Garden view
Breakfast and dinner served

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Avenida Juan Carlos I, 35, Puerto del Carmen, Tias, Lanzarote, 35510
  • Place, Fariones Sports Center
    ‪12 min walk‬
  • Place, Playa Chica
    ‪14 min walk‬
  • Place, Puerto del Carmen Beach
    ‪14 min walk‬
  • Airport, Arrecife (ACE-Lanzarote)
    ‪10 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Garden view

Apartment, 1 Bedroom

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Garden view

Apartment, 2 Bedrooms

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Tías

Hotel Puerto Carmen is a short stroll from Puerto del Carmen Beach and Timanfaya Sub. This 148-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and an outdoor pool.

What's nearby

  • Fariones Sports Center - 12 min walk - 0.7 miles
  • Timanfaya Sub - 13 min walk - 0.7 miles
  • Playa Chica - 14 min walk - 0.8 miles
  • Puerto del Carmen Beach - 14 min walk - 0.7 miles
  • Gran Casino de Lanzarote - 7 min drive - 1.4 miles

Getting around

  • Lanzarote Airport (ACE) - 10 min drive

Restaurants

  • ‪Los Clásicos del café - ‬10 min walk
  • ‪Finnegans Wake - ‬11 min walk
  • ‪Linekers Bar - ‬12 min walk
  • ‪Tropicana - ‬12 min walk
  • ‪Slattery's Lanzarote - ‬10 min walk

About this property

Hotel Puerto Carmen

Hotel Puerto Carmen offers an outdoor pool, WiFi in public areas, and an outdoor tennis court. You can put free offsite parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include a computer station, an arcade/game room, and a terrace.
Guests can expect WiFi and TVs with pay movies. Kitchenettes, furnished balconies or patios, and dining areas are other standard amenities. Limited housekeeping is available.
Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 7 per day)
  • Available in some public areas: WiFi (EUR 7 per day)

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 9:00 AM for a fee: EUR 9 for adults and EUR 4.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hydrotherapy

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 4.5 for children
  • Fee for in-room wireless internet: EUR 7 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 7 per day (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Puerto Carmen
Puerto Carmen Hotel
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Hotel
Hotel Puerto Carmen Hotel Tias

Frequently asked questions

Is free cancellation available at Hotel Puerto Carmen?

Hotel Puerto Carmen provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

What can I see around Hotel Puerto Carmen?

This hotel is located in Tías, a short 13-minute walk from Puerto del Carmen Beach and also 11 minutes on foot from Fariones Sports Center. You'll also find Playa Chica and Timanfaya Sub less than a mile away.

Is there parking available at Hotel Puerto Carmen?

No, there isn't parking at the hotel but you'll find free parking.

Is there a spa available at Hotel Puerto Carmen?

Spa services at the hotel include hydrotherapy.

Does Hotel Puerto Carmen include a casino?

No, Hotel Puerto Carmen doesn't have a casino.

Is there an indoor pool at Hotel Puerto Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Puerto Carmen?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Puerto Carmen?

No, this hotel doesn't have a spa tub.

Does Hotel Puerto Carmen have a restaurant that serves breakfast?

Yes, Hotel Puerto Carmen serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Puerto Carmen allow pets to stay free of charge?

No, pets aren't allowed at Hotel Puerto Carmen though service animals are welcome.

Are there connecting rooms at Hotel Puerto Carmen?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Puerto Carmen?

The closest major airport to Hotel Puerto Carmen is Lanzarote Airport (ACE), which is 5.5 mi away (10 minutes by car).

Are there rooms with balconies at Hotel Puerto Carmen?

Yes, every guestroom at Hotel Puerto Carmen comes with a furnished balcony/patio.

Hotel Puerto Carmen Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 16 out of 54 reviews
Rating 4 - Poor. 10 out of 54 reviews
Rating 2 - Terrible. 4 out of 54 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Dianne

Liked: Cleanliness, staff & service

Nice pool area

Clean apartment clean bedding and towels
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
We zijn geplaatst aan de schaduwzijde; voor de zonzijde moesten we €13,- per nacht bijbetalen. Er was door jullie aangegeven dat er shampoo en doucheschuim zou zijn; dit was echter alleen voor de eerste dag. Prima was dat ze (bijna) elke dag het bed dekte, en het 2x p wk. verschoonde en 3x per week waren er schone handdoeken.
Stayed 11 nights in Jan 2020
Verified

4/10 Poor

CHRISTINE

Disliked: Staff & service, property conditions & facilities, room comfort
Bonjour, l'accueil ne fut pas très agréable, la personne qui a fait notre enregistrement n'était pas sympathique et a récité les recommandations comme une poésie.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Anónimo

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
El trato del personal excelente . El estado del hotel deja que desear, deberían arreglarlo un poco, sobre todo las habitaciones.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Not the best but for the price and star rating it’s not too bad. Good location
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel

Lovely hotel as long as don’t have high expectations for what you are paying. Rooms are clean and good size all staff are very friendly and in great location supermarket literally over the road. Pool was cleaned daily and a nice area, hotel also provide evening entertainment great for a family holiday on a budget or girly trip.
Stayed 2 nights in May 2019
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant hotel

Nice hotel pleasant walk to beach and main strips
Stayed 7 nights in Mar 2019
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service
Very basic shower cold most nights room was next to busy road noisy
Stayed 7 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Gd outdoor pool, plenty of sun loungers but some in poor condition. Rooms fair, well stocked in kitchen, suit basic needs.. beds quite hard in room and pull out sofa bed had broken slots, but managed wth it all th same..room cleaning frequent enuf..staff helpful.. reception dining area pleasant/ clean..
Stayed 5 nights in Feb 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Old

The hotel and everything in there is very tired, all the sun beds were too uncomfortable to lay on, the rooms are extremely dated and desperate for a refurbish, I suppose you get what you pay for.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé Propre même si un peu vieillot Personnel très accueillant Parfait pour l’ironman
Stayed 2 nights in Jun 2018
Verified

6/10 Okay

Rosa Delia

Necesita reformas

Necesita una pequeña reforma
Stayed 2 nights in Apr 2018
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service
Basic and dated apt hotel but totally acceptable, good location for old town/port but uphill on way back(taxi only €3.50). Cheap price so you get what you pay for. This was our second stay.
Verified

10/10 Excellent

Eamon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, clean, convenient to shops and bars

Really enjoyed our stay. The pool is great with plenty of sun loungers. No problem getting a taxi as was booked by reception at no cost.
Stayed 14 nights in Sep 2017
Verified

8/10 Good

Pino

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Sólo me quedé una noche porque fui el fin de semana a Lanzarote. La limpieza muy bien. Los colchones muy incómodos,se te clavaban todos los muelles.
Stayed 1 night in Dec 2017
Verified

4/10 Poor

Ken

Disliked: Cleanliness, property conditions & facilities, room comfort

Basic

If you need a cheap bed for the night and are not going to spend any length of time there it will.meet your needs.If you need more than that avoid this hotel . It is cheap but you have to pay extra for the tv ,Wi-Fi, hairdryer, iron. The windows and doors don't fit properly so there is constant drafts. The apartment kitchens are very sparsely equipped you could make a cup of coffee and some beans on toast but not much more. The location and design of this aparthotel are good and it has the potential to be so much better. REMEMBER THAT YOU GET WHAT YOU PAY FOR.
Stayed 2 nights in Sep 2017
Verified

2/10 Terrible

Rosa delfina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

la peor estancia en lanzarote

La habitación estaba limpia, el baño SUCIO Y SIN PAPEL HIGIENICO, NO TENIA NI SI QUIERA SOBRES DE GEL, PARA LA DUCHA Y LO UNICO QUE ME HAN DICHO ES QUE NO TENIAN SUMINISTROS Y QUE POR ELLO NO PODIAN REPONER. Eso es lo que puede ofrecer un hotel que cuesta 76€ la noche. Muy mal
Stayed 1 night in Sep 2017
Verified

6/10 Okay

Cesar

Liked: Cleanliness
Disliked: Staff & service

Hotel para extranjeros

Típics apartamentos para extrajeros. Correctos para ellos, con un par de cosas a destacar negativamente: desayuno infecto, pobre, básico, mínimo, etc.....y los canales de la TV de pago, sólo gratis la 1, Antena 3, uno francés, un inglés y uno alemán! Jajaja me piden dinero para poder ver la 2, ó La Secta, o Clan Tv!,,, en fin, ah, y wifi 1 hora al día.....esto ya no se lleva. Primera impresión en recepción bastante mala y seca, luego más amables y mejor, pero la primera impresión .....
Stayed 1 night in Jun 2017
Verified

8/10 Good

kerry

Liked: Cleanliness, staff & service, property conditions & facilities

Cheap and cheerful

Located in between old and new town. Excelllent value for money. Very clean but very basic but you have to remember you are only paying for basic. Definitely recommend
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, clean hotel

We stayed her for 4 nights over Easter. The place and apartment was lovely. Nice size, lovely balcony and well kitted out kitchen. The only thing, would be to have a double bed, as we requested a Double room. Great facilities, Swimming pool, table tennis, fuseball, pool table and nice poolside bar. Everywhere was spotless, and well maintained. We had breakfast every morning (as it was included), which was ok,but I wouldn't pay €7 for it where there are other places to eat on the strip much cheaper and better food. We went to the Sunday market, which was organised by the hotel. The Wifi was ok, shame there is a surcharge. All in all a good place to stay, and would go back.
Verified

4/10 Poor

ANA ISABEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general están bien, pero ruidosos, anticuados

Son apartamentos que en líneas generales están bien, pero dista mucho la imagen que se ve en internet con lo que luego encuentras al llegar. Deberían reformarlos porque están muy anticuados. Nosotros no teníamos plato de microondas siquiera, el wifi era de pago... cosas que deberían cuidar un poco más para dar mayor servicio a los clientes. La calle trasera, donde daba la habitación, es de paso y hay mucho ruido de coches, sobre todo los fines de semana.
Verified

4/10 Poor

Fred

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lav standard

Lite serviceminded Resepsjonist ved innsjekk.. Lav standard. Bra på bestilling av leiebil
Verified

8/10 Good

Amy

Liked: Staff & service
We had a great week here , everyone was lovely pool area and little garndens great for the sunny days we had. Over all a great week had.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel situated ideally for everything

Had a good time there that was our second visit to the hotel
Verified

2/10 Terrible

francisco javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La verdad es que el hotel no corresponde con lo que se vende en la web.me pareció increíble que para ver la tv en la habitación hay que realizar un pago a un servidor externo,nunca lo había visto en ningún hotel