Castletown Hotel

3.0 star property
Hotel with free parking, near Dunnet Bay Beach

Choose dates to view prices

Photo gallery for Castletown Hotel

Exterior
Reception
Family Double Room, 1 Double Bed with Sofa bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Interior
Beach nearby, white sand

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

Map
Main Street, Castletown, Thurso, Scotland, KW14 8TP
  • Dunnet Bay Beach
    ‪13 min walk‬
  • Scrabster Ferry Terminal
    ‪10 min drive‬
  • Dunnet Head Lighthouse
    ‪15 min drive‬
  • Kirkwall (KOI)
    ‪134 min drive‬

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Room options

Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Family Double Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Single Room

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Double or Twin Room (1 Adult)

  • Sleeps 1
  • 1 Twin Bed

Classic Double Room Single Use (Single use)

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 190 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Thurso

Dunnet Bay Beach is a short stroll from Castletown Hotel, and other popular attractions like Dunnet Bay Distillery are within a 10-minute drive. This 28-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Dunnet Bay Beach - 13 min walk - 0.7 miles
  • Scrabster Ferry Terminal - 10 min drive - 7.6 miles
  • Mary-Ann's Cottage - 14 min drive - 9.5 miles
  • Dunnet Head Lighthouse - 15 min drive - 9.9 miles
  • Castle of Mey - 17 min drive - 11.2 miles

Getting around

  • Thurso Station - 9 min drive
  • Inverness (INV) - 153 min drive

Restaurants

  • ‪The Commercial - ‬7 min drive
  • ‪Top Joes - ‬7 min drive
  • ‪Y not bar + grill - ‬7 min drive
  • ‪Station Hotel Thurso - ‬7 min drive
  • ‪Robins - ‬7 min drive

About this property

Castletown Hotel

Hotel with free parking, near Dunnet Bay Beach
Renovated in 2020, Castletown Hotel offers free WiFi in public areas, coffee in a common area, and an arcade/game room. A stay here includes free parking. Front-desk staff can assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a library, express check-out, and a terrace.
Guests can enjoy free WiFi and TVs. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers. Coffee makers, desks, and wardrobes or closets are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Lounge
  • Main Restaurant

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Reception hall
  • Renovated entire property - June 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso

Frequently asked questions

Is free cancellation available at Castletown Hotel?

Castletown Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Castletown Hotel?

As of Jun 30, 2025, prices found for a 1-night stay for 2 adults at Castletown Hotel on Jul 3, 2025 start from $113.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Castletown Hotel?

This hotel in Thurso is within a 10-minute walk of The Green and Castlehill Heritage Center. You'll also find Dunnet Bay Beach and Dunnet Bay Distillery within a short drive.

Is parking available on site at Castletown Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Castletown Hotel feature a casino at the property?

No, Castletown Hotel doesn't have a casino.

Will I find an indoor pool at Castletown Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Castletown Hotel?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets as well as a bar and a restaurant.

Are there hot tubs at Castletown Hotel?

No, this hotel doesn't have a spa tub.

Does Castletown Hotel have a restaurant with a breakfast menu?

Yes, Castletown Hotel serves breakfast for a surcharge at Main Restaurant.

Will Castletown Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Castletown Hotel for a fee of GBP 10.00 per pet, per night. The property also provides food and water bowls.

Does Castletown Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Castletown Hotel?

The closest major airport to Castletown Hotel is Wick (WIC), which is 15.3 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Castletown Hotel?

No, there aren't any guestrooms with balconies at Castletown Hotel.

Does Castletown Hotel host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Castletown Hotel.

Castletown Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 220 out of 421 reviews
Rating 8 - Good. 135 out of 421 reviews
Rating 6 - Okay. 46 out of 421 reviews
Rating 4 - Poor. 13 out of 421 reviews
Rating 2 - Terrible. 7 out of 421 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Liked: Staff & service
Stayed 11 nights in Feb 2025

10/10 Excellent

Steven, Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very welcoming and helpful. Hotel decorated and furnished to a fine standard. Wonderful value. A real cosy stay for me.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chrstona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miss

Great
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Stayed 2 nights in Oct 2024

6/10 Okay

champak

Traveled with group
Liked: Staff & service
One of our rooms was smelly and very small.the shower tray got fluded. Asked for room to be changed told all rooms taken . Changed tge next day. There was no Disabled parking facility .Had to park on the street and walk to the hotel .one coach took the entire section of the car park not good at all . The restaurant food was excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Ashton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff. Very welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

STEVEN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean room. Food was excellent.
Stayed 1 night in Sep 2024

8/10 Good

Sheila

Stayed 1 night in Sep 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cannot fault this hotel. The location was convenient for the NC500, the room was clean and comfortable and everything was in good condition. The staff were welcoming and friendly. Both the food and the service in the restaurant were excellent. They were very dog friendly and the price for both the room and the food was surprisingly reasonable. Very impressed.
Stayed 2 nights in Sep 2024

10/10 Excellent

M

Stayed 3 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff . Excellent food , very well presented and large portions
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Northern Scotland

Just the right place to stay. Central to Thurso, John o Grotes and Wick. Meals great. Staff great. Breakfast a bonus.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Just back from 5 night stay in Castletown Hotel which was comfortable with friendly efficient staff. Meals were nutritious & delicious! Only complaint would be over the weekend when breakfast not up to their usual standard …no bowls, fresh fruit not replenished & no orange juice. A poor show as weekday breakfasts were excellent!
Stayed 5 nights in Jul 2024

8/10 Good

William

Stayed 1 night in Jul 2024

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

Very convenient one night stay on our road trip of North Scotland and Orkney. Very pleasant welcome and stay. Food is excellent!
Stayed 1 night in Jul 2024

8/10 Good

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Property is in a great location, close to everything. Hotel is dated and super hot. But overall it met our needs and we had a good dinner at the restaurant on site.
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best full amazing breakfast in Scotland! Very friendly courteous staff. Nice and clean room and restaurant. Fast wifi. Quick check in and out.
Stayed 1 night in Jul 2024

2/10 Terrible

Matt

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not stay again

Rooms very dated, hot water only trickles in peak demand practically no pressure this is after you had a work out turning incredibly stiff hot and cold tap knobs. Locks on windows don’t work and are in a very poor condition. Had to sleep on top of the duvet over night because the spring mattress was so incredibly worn that we could feel every spring digging into our ribs. Ps. Be aware that their double rooms are only two single beds pushed together. Will not be coming back here again. Absolute rip off for the condition of the room.
Locks don’t work. 
In incredibly poor condition too
Hot water tap fully turned on to the maximum, not a lot of water pressure
Dated curtains
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024