Best Western Hotel Jena4.0 out of 5.0
Recent guest reviews
As far as Best Western Hotels go, this must be one of their better ones, as the rooms were clean and to a good standard! Double bed was comfortable, and reasonable size. I had difficutly connecting to the wifi, and ended up having to spend 30 minutes or so configuring and changing various things with the network settings of my laptop - I don't have to do this anywhere else. Also there were no tea/coffee making facilities in the room - everything had to be ordered from the bar. I needed a camomille tea (always bring my own travel pack of herbel teas) but had to explain what I wanted at the bar and order the tea rather than just get hot water. Breakfast was mostly good, catering to European and US tastes. Location is remote but bearable if you've got a car, or can figure out the public transport.
I had a couple of days of business in Jena and was put up at the Best Western. It is a very large hotel in a moderate sized city. The staff are helpful and responsive (although still no irons). The rooms are well sized, but very dated. This place was in the need of a makeover 5 years ago. The breakfast is ok, but the coffee is hot and strong. I probably would try and stay somewhere else next time I am in town.
The Best Western Hotel Jena is conveniently located to anything you want to do in Jena and also easy reachable from the motorway. What I liked - Nice and quiet rooms - Convenient beds - Large and modern shower - Free parking and large enough - nice beer garden with friendly staff - Friendly check-in What I did not like - The downside of the hotel is the breakfast. Not only that you hunt a service person down every morning to get a coffee before you actually have finished breakfast (they are unfriendly and slow) paying 16 EUR for a mediocre quality and bad service is just too expensive. If you stay here DO NOT HAVE breakfast. - WiFi is bumpy and slow - Air conditioning old, loud and not effective I can recommend staying here - just avoid breakfast.
Travelled with Leger on the battlefield tour. Hotel is nice and pleasant with polite friendly staff. Rooms from the second floor up have views across the mountain valley and have a balcony. Room facilities included bath/shower, tv, tea/coffee/kettle, air con. Our room had no mini bar but there is a bar downstairs in lobby. Restaurant is spacious and has room to cater up to 100 people. Buffet breakfast contains bacon,egg,sausage,breads,pastries,cereal,yogurt,juices and tea/coffee. Free WiFi throughout hotel and rooms which need log in details collected at reception as codes are changed regularly. The only fault I had was loud music noise from the room below us. On reporting to the reception this noise stopped after 10 minutes. So thank you for the fast response in sorting that out for us. On our coach journey en-route the Leger tour guide recommended the 3 course evening meal for just under 20 euros. Consisting of house soup,your choice from 3 mains and a dessert. We paid cash in the restaurant but guess you can put the cost onto your room account. Overall a nice stay. Thank you.
Cannot Fault the Best Western in Jena, I really do think that it is the staff that make any hotel stay enjoyable, I was not disappointed, very friendly abd helpful staff, awesome food, really enjoyed my time here, thank you Best Western, I will be your guest again..
Were we lucky, I don't know. Having read the reviews before travelling I was not expecting good wifi, which in fact was very good, or tea and coffee in our room, which there was. There are also two decent sized lifts, so no hassle getting to our room. If you are with Leger, I can recommend the evening meal which costs €20. Breakfast was good, but not very good. We had a bath with shower. Soap dispenser on the wall, but shower cap was provided. Sink and mirror not in bathroom as is common with Best Western. Beds comfortable. Air conditioning but we didn't use it. Overall a nice room.
Friendly helpful staff during check-in. The rooms are clean and well maintained, just the style is simple and like in the US. Small tv with any kind of local as well international channels. For those who love to have Breakfast, you'll get a wide selection of all. Enjoy it!! The restaurant itself is good but the speed is sooooo slow. There was a bigger table with about 16 people who ordered just before me. I had to wait about 1h to get my food.... The hotel itself offers free bus and local transportation tickets with the room key, to get to the city center. If you like outdoor sports, there are some nice trails for hiking and running behind the hotel. Enjoy your stay!
If you want to live in isolation without contact to the outside world whilst on your business trip then this is the place for you. If you want to eat here I'm sure you'll find something that you may want to digest without paying too much over the odds. Taxi fares in Jena seem to be quite expensive, so I suggest that you use other means of local transportation or use the trotters that god gave you and walk. The hotel friendly and helpful and could really ask for more, especially when they offered a free 1 way shuttle to my place of work which was incredibly generous. Now considering the mobile signal is quite poor here, it says a lot when a mobile hotspot is faster than the hotels wireless internet network, which was about as much use as mammary glands on a sub aquatic creature. Furthermore, not that you can use more than one device at a time, you are restricted to 2 devices connected at any one time so it's a bit of a 'faff' when you want to connect a different device as you have to log one off to log one on. The ensuite room that I stayed in was a good standard, although it was a struggle to open the vents to get heat out of the outdated storage heater. There was a small kitchenette in the room which worked, however with no pots, pans, crockery or cutlery there wasn't much point to even attempt to use it. The best thing about the room was the shower. Overall an average stay, for which the only thing that made up for it was the beer. I would stay here again but this is mainly due to a fairly average selection of hotels in the area.
The staff were friendly, the service was on the desired level, it was clean and the restaurant was on the expected level. I was really happy with the overall experience. The very positive surprise for me was realizing there's a sauna - much deserved after a very tough business day. Thank you!
Its rare I stay at a Best Western hotel, but I found it slightly better than the UK hotels. Check in was quick and easy, the room was lovely, bed was nice and comfy for a change. The staff at breakfast were helpful.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 24-hour business center
Best Western Hotel Jena places you 3.5 mi (5.6 km) from Zeiss Planetarium and 10.9 mi (17.6 km) from Dornburger Castle. This 4-star hotel welcomes guests with 160 rooms and conveniences like free in-room WiFi, free self parking, and a 24-hour business center. Römisches Haus and Belvedere Castle are also within a 30-minute drive.
This hotel is home to a restaurant and a bar/lounge. For your convenience, a buffet breakfast is served each morning for a fee.
All 160 air-conditioned rooms provide phones and desks. TVs come with pay movies, and guests can stay connected with free WiFi.
Guests of Best Western Hotel Jena enjoy a sauna, free WiFi in public areas, and 6 meeting rooms. You can take advantage of free parking, along with a free train station shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 131 reviews