Best Western Hotel Jena4.0 out of 5.0
Recent guest reviews
Travelled with Leger on the battlefield tour. Hotel is nice and pleasant with polite friendly staff. Rooms from the second floor up have views across the mountain valley and have a balcony. Room facilities included bath/shower, tv, tea/coffee/kettle, air con. Our room had no mini bar but there is a bar downstairs in lobby. Restaurant is spacious and has room to cater up to 100 people. Buffet breakfast contains bacon,egg,sausage,breads,pastries,cereal,yogurt,juices and tea/coffee. Free WiFi throughout hotel and rooms which need log in details collected at reception as codes are changed regularly. The only fault I had was loud music noise from the room below us. On reporting to the reception this noise stopped after 10 minutes. So thank you for the fast response in sorting that out for us. On our coach journey en-route the Leger tour guide recommended the 3 course evening meal for just under 20 euros. Consisting of house soup,your choice from 3 mains and a dessert. We paid cash in the restaurant but guess you can put the cost onto your room account. Overall a nice stay. Thank you.
Cannot Fault the Best Western in Jena, I really do think that it is the staff that make any hotel stay enjoyable, I was not disappointed, very friendly abd helpful staff, awesome food, really enjoyed my time here, thank you Best Western, I will be your guest again..
Were we lucky, I don't know. Having read the reviews before travelling I was not expecting good wifi, which in fact was very good, or tea and coffee in our room, which there was. There are also two decent sized lifts, so no hassle getting to our room. If you are with Leger, I can recommend the evening meal which costs €20. Breakfast was good, but not very good. We had a bath with shower. Soap dispenser on the wall, but shower cap was provided. Sink and mirror not in bathroom as is common with Best Western. Beds comfortable. Air conditioning but we didn't use it. Overall a nice room.
Friendly helpful staff during check-in. The rooms are clean and well maintained, just the style is simple and like in the US. Small tv with any kind of local as well international channels. For those who love to have Breakfast, you'll get a wide selection of all. Enjoy it!! The restaurant itself is good but the speed is sooooo slow. There was a bigger table with about 16 people who ordered just before me. I had to wait about 1h to get my food.... The hotel itself offers free bus and local transportation tickets with the room key, to get to the city center. If you like outdoor sports, there are some nice trails for hiking and running behind the hotel. Enjoy your stay!
If you want to live in isolation without contact to the outside world whilst on your business trip then this is the place for you. If you want to eat here I'm sure you'll find something that you may want to digest without paying too much over the odds. Taxi fares in Jena seem to be quite expensive, so I suggest that you use other means of local transportation or use the trotters that god gave you and walk. The hotel friendly and helpful and could really ask for more, especially when they offered a free 1 way shuttle to my place of work which was incredibly generous. Now considering the mobile signal is quite poor here, it says a lot when a mobile hotspot is faster than the hotels wireless internet network, which was about as much use as mammary glands on a sub aquatic creature. Furthermore, not that you can use more than one device at a time, you are restricted to 2 devices connected at any one time so it's a bit of a 'faff' when you want to connect a different device as you have to log one off to log one on. The ensuite room that I stayed in was a good standard, although it was a struggle to open the vents to get heat out of the outdated storage heater. There was a small kitchenette in the room which worked, however with no pots, pans, crockery or cutlery there wasn't much point to even attempt to use it. The best thing about the room was the shower. Overall an average stay, for which the only thing that made up for it was the beer. I would stay here again but this is mainly due to a fairly average selection of hotels in the area.
The staff were friendly, the service was on the desired level, it was clean and the restaurant was on the expected level. I was really happy with the overall experience. The very positive surprise for me was realizing there's a sauna - much deserved after a very tough business day. Thank you!
Its rare I stay at a Best Western hotel, but I found it slightly better than the UK hotels. Check in was quick and easy, the room was lovely, bed was nice and comfy for a change. The staff at breakfast were helpful.
Clean room with everything on its place. (bathroom sink was in the room (outside of the bathroom), not so nice but its OK) Room is equipped well, there's all what you need for an overnight. Breakfast was nicely served and was enough. Staff nice, pleasant and smiling.. :) The hotel looks and it is old, the location of the hotel is inadequate for the people how are visiting the city without a car, because its to far away from city center. It was a weary good price
I stayed at this hotel for one week. The location of hotel is best in my opinion. One can have nice view of Jena city from room balcony (if the room is at front side of hotel). The hotel offers free wifi which is now common in all hotels of Germany. The breakfast menu offers a big variety of items. One can surf the full city as the hotel room key can be used as a ticket in local buses and trams. Overall very good experience with the hotel.
Really like everything about the hotel including breakfast. Plenty of room at the best price we experienced in any hotel on our Germany vacation. Downtown Jena is nearby..we chose to drive rather than take public transportation. Very friendly staff.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 24-hour business center
Best Western Hotel Jena places you 3.5 mi (5.6 km) from Zeiss Planetarium and 10.8 mi (17.4 km) from Dornburger Castle. This 4-star hotel welcomes guests with 160 rooms and conveniences like free in-room WiFi, free self parking, and a 24-hour business center. Römisches Haus and Belvedere Castle are also within a 30-minute drive.
This hotel is home to a restaurant and a bar/lounge. For your convenience, a buffet breakfast is served each morning for a fee.
All 160 air-conditioned rooms provide phones and desks. TVs come with pay movies, and guests can stay connected with free WiFi.
Guests of Best Western Hotel Jena enjoy a sauna, free WiFi in public areas, and 6 meeting rooms. You can take advantage of free parking, along with a free train station shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 125 reviews