Keys Select Hotel, Thiruvananthapuram3.5 out of 5.0
Recent guest reviews
Rooms are good. Staff was very courteous.Tasty food and location of the property is in the heart of the city and accessible to all the location within the city,hardly 2km from central railway station and bus stand.
Good value for money, restaurant is very good, service was excellent Mr. Rakesh is really helpful, quality of food amazing, excellent WiFi never troubles at all. reception staff attitude is really appreciated especially Ms. Shihama. Mr. Prasanth in housekeeping is also friendly and very dependable . I really recommend this hotel to my friends.
I have Checked in this Hotel on 31.10.2017. Firstly when u check inn there is no one to accompany with you to the room as the lock there is automatic and everyone does nt know how to operate. The Bathrooms have only shower facility. No tap in bathroom. Room Service is so poor that there is no response from the reception. i have call on reception on 8 pm for filtered water and the person arrived at 10 pm. During Check Out there was no body to carry the luggage. i have to load the luggage in the Car as I was in hurry because of my train timings i could not wait for 2 hours. Rest the breakfast was ok. Rooms need some renovation. I would not recommend this to anyone. Thanks.
Centrally located hotel with all necessary amenities. We got a fast checkin in spite of rush. To our surprise we got a complementary room upgrade to a suite! Friendly and supportive hotel staff. Good food with perfect taste for North Indian dishes as well. Good buffet dinner with tasty options. Sweets could have been better in terms of items they had kept as desserts. Great value for money!
Great location - half an hour from pretty much anywhere in the city. I have stayed twice at this hotel and am very impressed with the friendly, professional and efficient service. Would love to return and recommend. Please keep up the great work!
Stayed with family. Location wise, it is comfortable. But the facilities in the Hotel needs a lot of improvement. The rooms were average and overpriced for the comforts provided. If location is your preference, you can chose this hotel.
this hotel is at a prime location near from airport too comfortable and clean rooms express check in perfectly managed rooms co operative front desk ..travel desk available easy access to other attractions in the city nice breakfast spread providing variety of options
Starting with the pool table in the lobby whne you enter, this place is a wreck. The pool table is in the middle of the lobby and when I entered there were a few screaming teens playing. It takes a couple of moments to get over the disorientation. This is a problem when you call the reception as well - the staff there cant hear you over the din. I got a room that was not made up - no pillow covers, the duvet was a mess of stains with no cover, no towels, no soap, and a smelly bathroom. One of the cupboard doors was hanging loose on one hinge. The restaurant was also a mess. Most guests preferred the buffet dinner. The kitchen was not tuned to serve about 20-25 people dining simulataneously. Rotis took forever to be served. The buffet bowls were empty for the most part. Tables were dirty. No water glasses. No paper towels. Plates never get cleared. Like my soup bowl and salad plate was still lying there when I finished my meal. You have to ask multiple times to get something as simple as water to be served. The food was average. Very oily and too much spice with no real flavour. The buffet was also set in a corner with hardly any room to walk around. There was no wash room in the dining area. There was one basin outside next to the elevators which was out of paper towels and was dirty. No point opening the curtains. You only get loose wires, empty paint cans and other left over rubbish for a view. Overall, a place that can be much improved. The only thing going for it is the location.
We were recommended Keys hotel, for a short family trip to Trivandrum in March 2016. The rooms were not too spacious. Washrooms needed maintenance, since after a bath, the water was seeping into the bedroom. Hope this is repaired now.
The keys places itself as a provider of quality accommodation at reasonable prices. It used to be the case. This property from the pool table in the lobby to the linen in the room to the curtains in bathroom needs to be upgraded. Especially with better hotels now in the vicinity,the keys is no longer appealing. The breakfast is good and another plus point is that the gym is decent and open 24/7
- Free WiFi and wired Internet in public areas
- Free valet and self parking
- Onsite dining
- 24-hour fitness center
Within a short walk of Trivandrum Secretariat, Keys Select Hotel, Thiruvananthapuram is within a mile (2 km) of Shri Padmanabhaswamy Temple. This 101-room, 3.5-star hotel has a restaurant, a 24-hour fitness center, and free valet parking. It's in central Thiruvananthapuram and also close to Napier Museum and Thiruvananthapuram Zoo.
Enjoy a leisurely bite to eat at Keys Cafe, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 7 AM to 10 AM.
All of Keys Select Hotel, Thiruvananthapuram's 101 rooms are individually decorated and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect WiFi, free wired Internet, and 21-inch LCD TVs with satellite channels. Tempur-Pedic beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include free newspapers, free bottled water, and laptop-compatible safes.
At Keys Select Hotel, Thiruvananthapuram, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for INR 450 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 659 reviews