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Crowne Plaza Den Haag Promenade

5.0 out of 5.0

Recent guest reviews

Perfect location in quite are near forest between city centre and beach, trams are just 3 min walk distance from hotel. Room was cozy and very beautifully designed. Comfortable furniture, nice balcony view, spacious bathroom with huge shower, a lot of natural wooden details. Whole room seemed to be brand new! Especially enjoyed dinner at restaurant. Staff in whole hotel was very helpful and professional. Absolutely recommended.

My self along with my wife stayed at this beautiful property for two nights during July 2017. It was one of the most memorable stay here for both of us. The hotel is very well kept, neat and clean, the staff is really wonderful, service with a smile and very helpful. The room was very comfortable, the real balcony was opening out to jungle area, good view. Bed, mattresses and pillows were nice and comfortable, spacious bath room, good shower. Complimentary breakfast was having good spread, lot of variety, good food. I would like to strongly recommend it to fellow travelers.

A great quality hotel near the conference centre in The Hague. Room was new and well decorated with big bed, and working area. Fast free WiFi. Breakfast was good with a good variety of cooked and cold options. Staff were helpful and friendly throughout the hotel, throughout my stay. Great quality and value.

Absolutely recommendable hotel within walking distance of the World Forum, with easy access to trams a few steps away - practical but quiet location. The foyer is inviting and stylish; so are the spacious rooms with excellent beds and all necessary facilities. Super clean in bedroom and bathroom. The shower temperature was difficult to adjust - quite hot. Nothing else to complain about: all over a very good hotel of high standard through the years. Super friendly and engaged staff; professional yet warm attitude. The prices in the restaurant are quite high; yet both the atmosphere, the design, and certainly the quality of the food and its presentation are impeccable. Very well-assorted breakfast buffet that leaves nothing to wish for. A true pleasure to stay at this hotel!

The staff is very nice, my room was clear and it was very comfortable. The wellness centre is realy good, perfect for forget the daly rush and have a rest! I was there just one night but I’am sure will book again when I travel to Den Haag.

We must have had bad luck - but were very disappointed with our stay. The 5* rating and the tripadvisor rating are totally opposite our experience. The climate control was not functioning properly and while we were trying to cool the room it was heating up requiring to open windows causing quite some disturbing traffic noise from early morning and some during the night. The beds were actually very comfortable and other than the fact that the at reception promised king size turned out to be two twin size - I'm happy to see such quality beds at any hotel. The minibar containing a sparkling and non-sparkling water was not working. According to the manual the charge for a filled minibar is EUR 45/ day. While I've seen more nowadays that minibars are only filled at request - never have I seen that customers are required to buy the full stock. Room service is possible as well at EUR 7,50 extra per delivery. The nespresso machine does not contain the original Nespresso and hotel staff cannot be bothered to greet guests who walk in towards their room, which should be common practice particularly at a 5* hotel. Two elevators - which can take a while to come. Breakfast spread was fine, but warm dishes not at temperature. At least the coffee was decent. Proximity to tram to both the beach (Scheveningen) and the centre (2 lines) and the World Forum is convenient, but would say the Novotel down the road is way better. While I regular stay at hotels around the world, I believe this was my first stay at the Crowne Plaza and based on this experience would consider the chain at the bottom of my list and even the lower end of Accor hotels (Ibis, Ibis budget) would have a preference over this.

This hotel is very reasonably priced and close to the Tram Station. Beach is also just 3 stops away in tram from here and there is a direct tram to the city center. The hospitality is good and has a good spread of breakfast. Rooms are quiet and comfortable. There is a big park just outside the hotel with a lake good for a jog or walk. Great place for business or family trip.

Friendly staff, good bar and I loved the shower in the new room! Also the staff at the breakfast was very friendly and they kept asking me for another coffee, good service! Crowne Plaza will definitely see me back in the future!

The hotel has a lovely breakfast. It is also quite pretty and the artistic light structure is quite interesting. Pleasantly esthetically designed hotel with all the amenities. Rooms have a balcony and has a pleasant, green view.

This is a reasonable property close to World Forum site but away from city centre. Also within walking distance of the beach. The reception and spa staff are very friendly and helpful. I arrived early in the morning, and even though my room was not immediately available, I was offered a shower in the spa. When I emerged from my shower, my room was already ready. Virgin at reception was very friendly and helpful. My room was nice. In the old section was recently renovated, has a nice balcony with a nice view, and good rain shower. My only complaint relates to the staffing of the bar and restaurant. Almost every time I tried to make use of the facilities (breakfast; evening drinks), I have had to run around to find staff for service. Once found, they are helpful and friendly. Not their fault, but they are stretched with the inadequate staffing here.

Room options

Deluxe Room

Full 1 | King 1 | Sleeps 2

Suite, 1 King Bed (2 Bedroom)

King 1 | Sleeps 2

Suite, 1 King Bed (2 Bedroom)

King 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 79 reviews