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Best Western Plus Grand Winston

4.0 out of 5.0

Recent guest reviews

The good side . Room and place is very quiet. Bed is comfy and clean. Price is good conpared to the other places in area. Room is 8/10 clean. Fast and painless check in ( less than a minute ). The Bad The washroom is in the middle of the room ( glass walls ). The place and room are a bit too quiet, dim and gloomy. I would stay here again .

The check-in was quick and good. The room was o.k. but the bathroom is made off glass screens which do not reach to the ceiling. That is not always enjoyable when doing "morning excercise". The duvet was clean but had been in the dryer or so. The fillings where pilled up so the duvel was very irregular formed. Felt a bit strange at first but we didnot loose any sleep over it. ;-). Room was very clean.

I stayed at this hotel primarily because of the location - close to the EPO in Den Hague. The hotel is tired, dark and dismal. There is no comfort - the bed and pillows were not at all comfortable and the facilities within the room were old and not functioning well - the plug didn't work, the shower door didn't close etc...and the curtain was a wooden panel ?? It was OK for my needs but I would have expected better.

The local Administrative Assistant for my company booked us into the Grand Winston for a short business trip. My co-worker and I arrived about 9 in the morning and were just exhausted from the journey. The women at the front desk acted like we were asking to stay in THEIR homes when we asked if we could get in early. They preferred we walk around for 5 hours & then come back, but BTW the shops don't open until noon on Mondays. RELUCTANTLY they advised we could pay 20 Euro to get in right away. GREAT! I went to my room and was so exhausted, I just fell into one of the twin beds. When I woke a few hours later, I noticed there were dead spiders in the bed! Needless to say, I switched rooms and checked the bed before climbing in! This hotel is worn out and I can't believe it gets 4 stars. The rooms are so dim - literally I think the bulbs are 5 watts, so bring a camping lantern if you plan to read or work. There were THREE phones in my room and not one of them worked! That was a problem with all of my co-workers' rooms -- That definitely didn't help me feel safe! The bathroom is this bizarre glass cubicle & the shower might've been nice with a jetted panel, but you needed to be 7 feet tall for the jets to hit your body! That was fine - didn't want to linger with all the mold! The project manager from my company was disgusted and says he will find us a new hotel.

Ok first the good points. Its a nice hotel, well decorated, rooms clean, nice view, good breakfast. Bad points.. we stayed here on the night of our wedding. I had upgraded the room to ' love package' where we would receive a bottle of champagne in our room.... which we didn't. I went to ring reception, only to find the telephone not working. I wasn't planning on going down at 2 in the morning to look for champagne in my birthday suit and looking like an alcoholic bridezilla, but just a shame it wasn't there. On any other occasion this wouldn't have been a biggie, but you only get one wedding night ( hopefully ) so it wasn't something a bottle of champagne the following morning could make up for. The receptionist did apologise half-heartedly but as I see from the reviews, this isn't a one off, so if anyone is wondering if its worth the upgrade... this is a big nope. This is something I think the hotel needs to address to make sure it isn't a common occurrence. Overall I think the hotel was pricey for what they offer.

From the moment you arrive you will notice something is not quite write about the parking then the interior is very dark so you talk to the front desk and they dont really care so you take your key and try to figure out where the other elevator bank is. On the way to the other elevator bank you notice how everything is just so worn, nice items but just so used. Enter the room and notice the lack of attention to detail, the wall has stains, mini fridge looks like someone has tossed in random items in a hurry, 2 not 3 but 2 Nespresso pods for 2 people and the machine is rather gross. Now go look at the bathroom see how the sink faucet is stained and the toilet seat doesnt fit so look at the shower head full of calcium and when you turn it on water comes out of places it should not. This place is suffering from the lack of a maintenance staff, its a true statement and your money should get you more. Do not stay here.

Everything previous people said was true. Bathroom not separated from the room so you can hear and smell everything thats going on there, Breakfast room no atmosphere at all, long tables. Hard mattras and a stange quilt with bumps. No window can be openend so because the ventilation is on all night the air in the room is very dry. But the hotel is perfectly situated between the cities Rotterdam, Den Haag and Delft. It can easily be reached by public transport because the busstop is next to the hotel. Staff was friendly and breakfast is perfect..

We stayed here for one night on the 8th floor was welcomed with a smile and room was clean bed comfy the shore on the other hand was poor look very smart but that's where it stopped there is a shopping centre up the road and tram line outside the hotel all in all nice stay for one night

We joined the two bed that where in the room. Then you could spot that the rooms are not properly cleaned. what a mess underneath the beds. The hotel should really spent more time with cleaning. Also the beds are not nice to sleep one. Hotel is in needs an update.

We stayed at the Best Western for one night. The Hotel as well as our room were very clean and modern, only the "open" bathroom was a little bit unusual but ok for one night. There was a big choice for breakfast: different kinds of bread, cold cuts, fruit, yoghurt, pancakes, omelette, juice and water. We ate at 10am and it was still a lot to eat there, even though breakfast finished at 11am. Cheking in and out was easy and quick and the staff very kind and professional. The only disadvantage was the little parking. We drove to the Park & Ride at Hoornwijk, which was cheap and useful if you decided to use the tram during your stay because you got a cheaper ticket for public transport. Moreover, it may take some time but by taking the lines 15 and 17 you can easily reach the Hotel. To sum up, it is a great Hotel if you decide to stay for only few days. And by using the Park & Ride, you wont lose that much time or money and see a lot of beautiful den Haag.

Generaal Eisenhowerplein 1 Rijswijk

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Best Western Plus Grand Winston places you within 3 miles (5 km) of popular attractions like Oude Kerk and Nieuwe Kerk. This 4-star hotel welcomes guests with 252 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. Binnenhof and Noordeinde Palace are also nearby.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served each morning for a fee.


All 252 air-conditioned rooms feature coffee makers, laptop-compatible safes, and phones. Guests can expect free WiFi and LED TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Desks are also standard.

Property features

Guests of Best Western Plus Grand Winston enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. If you plan to drive, free offsite parking is available. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.

Room options

Comfort Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Comfort Suite, Multiple Beds, Non Smoking (1 extra Single bed)

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 925 reviews