Sapphire Palms Motel

3.0 star property
Motel with a full-service spa, near The Entrance Ocean Baths

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Photo gallery for Sapphire Palms Motel

Spa
Deluxe Queen Room Ground Floor - 1 Queen and 1 Single Bed | Minibar, desk, iron/ironing board, free WiFi
Waterslide
Reception hall
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Kitchen
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
178-182 The Entrance Rd, The Entrance, NSW, 2261
  • Place, Blue Bay Beach
    ‪16 min walk‬
  • Place, The Entrance Ocean Baths
    ‪16 min walk‬
  • Place, Toowoon Bay Beach
    ‪19 min walk‬

Room options

Deluxe Family Room

  • Sleeps 5

Family Room

  • Sleeps 4

Premium Room - Ground Floor - 1 Queen Bed and 1 Single Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Queen Room Ground Floor - 1 Queen and 1 Single Bed

7.4 out of 10
Good
(11 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Queen Room

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room Ground Floor - 1 Queen and 2 Single Bed

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Family Room Ground Floor - 2 Queen and 1 Single Bed

  • 431 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Interconnecting Room Ground Floor - 2 Queen and 2 Single Bed

  • 516 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Large Family Room Upstairs Room - 2 Queen Bed and 1 Single Bed

  • 484 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Deluxe Queen with Balcony Upstairs Room - 1 Queen and 1 Single Bed

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

King Room with Balcony (Upstairs Room)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Triple Room

  • Sleeps 3

Premium Triple Room

  • 258 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Interconnecting Room

  • Sleeps 6

Premium Room

  • Sleeps 3

Deluxe Queen Room

  • Sleeps 3

Queen Room

  • Sleeps 2

Deluxe Queen Room with Balcony

  • Sleeps 3

Superior King Room with Balcony

  • Sleeps 2

Larger Family Room

  • Sleeps 5

About the neighborhood

The Entrance

The Entrance Ocean Baths is a short stroll from Sapphire Palms Motel, and other popular attractions like Blue Bay Beach are within a mile (2 km). This 3-star motel has 20 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Blue Bay Beach - 16 min walk - 0.9 miles
  • The Entrance Ocean Baths - 16 min walk - 0.9 miles
  • Pelican Plaza - 16 min walk - 0.9 miles
  • Toowoon Bay Beach - 19 min walk - 1.0 mile
  • Magenta Shores Beach - 7 min drive - 3.9 miles

Getting around

  • Tuggerah Station - 13 min drive
  • Wyong Station - 16 min drive
  • Newcastle, NSW (NTL-Williamtown) - 76 min drive

Restaurants

  • ‪Bateau Bay Hotel - ‬9 min walk
  • ‪The Lakes Hotel - ‬10 min walk
  • ‪Diggers - ‬5 min walk
  • ‪Coco Rice & Noodle Bar - ‬11 min walk
  • ‪Flour & Co - ‬14 min walk

About this property

Sapphire Palms Motel

Motel with a full-service spa, near The Entrance Ocean Baths
Guests staying at Sapphire Palms Motel enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff that can answer questions about the accommodations, services, and more. Other amenities at this spa motel include a microwave in a common area, a refrigerator in a common area, and a garden.
Guests can enjoy free WiFi and flat-screen TVs. Microwaves, ovens, and stovetops are other standard amenities.
Recreational amenities at the motel include a waterslide and an outdoor pool.
Guests can indulge in a pampering treatment at the motel's full-service spa. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Full-service spa
  • Outdoor pool
  • Waterslide

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable shower seat
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Minibar
  • Oven
  • Shared kitchen access
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 2:00 PM - 9:00 PM
The check-in location differs from the property location; go to: [corner of Boomerang and The Entrance Road]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
This property does not provide towels for use at the pool, spa and beach.
Guests driving to the property should use the following address for GPS: 1 Boomerang Road, the Entrance, 2261.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A damage deposit of AUD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The motel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No alcohol is served at Sapphire Palms Motel.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sapphire Palms Motel The Entrance
Sapphire Palms Motel
Sapphire Palms The Entrance
Sapphire Palms
Sapphire Palms Motel Motel
Sapphire Palms Motel The Entrance
Sapphire Palms Motel Motel The Entrance

Frequently asked questions

What's there to see close to Sapphire Palms Motel?

This motel is located in The Entrance, a short 15-minute walk from The Entrance Ocean Baths and also 16 minutes on foot from Pelican Plaza. You'll also find Blue Bay Beach and Entrance Beach less than a mile away.

Will I be able to park at Sapphire Palms Motel?

Yes, self parking is offered for free at the motel.

Is a spa located at Sapphire Palms Motel?

There is a full-service spa at this available for guests to enjoy at this motel.

Does Sapphire Palms Motel have a casino?

No, Sapphire Palms Motel doesn't have a casino.

Will I find an indoor pool at Sapphire Palms Motel?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sapphire Palms Motel good for couples?

Couples staying at this motel will appreciate amenities like a minibar as well as an outdoor pool and a full-service spa.

Does Sapphire Palms Motel have a hot tub?

No, there isn't a spa tub at this motel.

Does Sapphire Palms Motel have a restaurant with a breakfast menu?

No, Sapphire Palms Motel doesn't have a restaurant that serves breakfast.

Will Sapphire Palms Motel allow pets to stay free of charge?

No, pets aren't allowed at Sapphire Palms Motel.

Does Sapphire Palms Motel have connecting rooms?

Yes, this motel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Sapphire Palms Motel?

Yes, some guestrooms at Sapphire Palms Motel offer a balcony and may feature pool views.

Sapphire Palms Motel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 69 out of 277 reviews
Rating 8 - Good. 91 out of 277 reviews
Rating 6 - Okay. 67 out of 277 reviews
Rating 4 - Poor. 34 out of 277 reviews
Rating 2 - Terrible. 16 out of 277 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Sue

It was very average
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service
Check in was fast. Room was very clean and tidy
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My partner stayed here years ago and it was close to family. Has aged a great deal since then and is a bit shabby. Staff lovely. Could do with upgrading but in my travels this past 2 weeks I have seen much worse!
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Impeccable bathroom. Comfy bed and sofa. Nice managers/owners and very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Garry

Stayed 1 night in Apr 2025

2/10 Terrible

Wendy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As I would not have this accommodation on my website as it is very different to what you are showing and in very dad condition
Stayed 2 nights in Apr 2025

8/10 Good

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Amenities
Great location , very helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Maree

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness
Everything was great thank you 😊
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price
Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

4/10 Poor

Anne

Disliked: Cleanliness, property conditions & facilities
The pool was dirty and limited hours of use.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Their wasn't anything unique about the property it was quiet , clean . They were accommodating with my late check in .
Stayed 2 nights in Feb 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed there several times, and the best thing is value for money and location, except for a bit of traffic noise which varies, but it is on the junction of a main road, which is a plus and a minus, I guess. Also, only a 10–12-minute walk to The Entrance shops.
Stayed 1 night in Feb 2025

4/10 Poor

Ellie

Traveled with partner
NeedsTLC SHOWER cubicle leaked and jug did not fit under tap!
Stayed 3 nights in Jan 2025

2/10 Terrible

Damian

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Description in wotif does agree with the property. Check-in times are wrong. Key deposit is $100. Tbey want all your credit card details even though you've paid. The smells horrible. No glasses or cutlery in the room
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Jan 2025

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service
Not really
Stayed 1 night in Jan 2025

6/10 Okay

Rhiannon

Liked: Staff & service
Rooms are enough to sleep in but quite small for a family of 4.
Stayed 2 nights in Jan 2025

8/10 Good

Darcy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous reception.
Stayed 1 night in Dec 2024

8/10 Good

Kate

Stayed 1 night in Nov 2024

10/10 Excellent

Leire

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, Leo was very friendly and helpful. Close to all amenities. Club just down the road. Quiet area, this is our second time there will definitely be back ❤️❤️❤️
Stayed 1 night in Dec 2024

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff work hard to ensure you are looked after, nice property for what you pay.
Stayed 1 night in Nov 2024