Upon arrival, I found a significant amount of hair in both the shower and changing cubicles, and the steam room had a strong, unpleasant sewer-like odor.
While swimming, I repeatedly came across hair in the pool, and the general poolside area was also unclean, with visible hair scattered across the floor.
In the restaurant, there was a leak affecting the carpet, which caused a noticeable odor. Unfortunately, we were seated near this area during lunch.
Later, during our dinner reservation, we were again placed in the same area with the lingering smell.
Part of the lunch was overcooked, and the main dish contained spoiled lettuce hidden beneath the other ingredients.
Additionally, the cocktails we ordered appeared to be missing key ingredients.
Avoid!