Alilo by Muuk

3.0 star property
Hotel with free parking, near Artisan Market of Tepoztlán
VIP Access

Choose dates to view prices

VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking | In-room safe, individually decorated, individually furnished

Family Room, 2 Queen Beds, Non Smoking

  • 861 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Romantic Room, 1 King Bed, Non Smoking

Romantic Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished

Romantic Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite with Hot tub and Mountain View

Deluxe Suite with Hot tub and Mountain View | Terrace/patio

Deluxe Suite with Hot tub and Mountain View

  • 807 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Tepoztlán

Located 2 mi (3.2 km) from Artisan Market of Tepoztlán, Alilo by Muuk is within a 10-minute drive of other popular attractions like Tepozteco Pyramid. This 19-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free self parking.

What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 miles
  • Casa Chavela - 8 min walk - 0.5 miles
  • Piedrasanta Events Garden - 12 min walk - 0.6 miles
  • El Suspiro Tepoztlan - 18 min walk - 1.0 mile
  • Gallaecia Jardin y Salón de Eventos - 1 min drive - 0.5 miles

Getting around

  • Benito Juarez International Airport (MEX) - 88 min drive

Restaurants

  • ‪Tepoznieves - ‬4 min drive
  • ‪El Suspiro - Centro Ecuestre - ‬17 min walk
  • ‪El Corazon de Mexico - ‬4 min drive
  • ‪TepozSpa - ‬6 min drive
  • ‪Margarita Concept Garden - ‬5 min drive

About this property

Alilo by Muuk

Hotel with free parking, near Artisan Market of Tepoztlán
At Alilo by Muuk, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Staff members are on hand to provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a terrace, and laundry facilities.
For entertainment, guests can expect to find flat-screen TVs. Bathrooms offer rainfall showers and free toiletries. Other amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.

Similar properties

Exterior
Hotel Real del Valle Tepoztlan
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.0 out of 10, Very Good, 212 reviews
$63 nightly
The price is $75
Dec 7 - Dec 8
Total with taxes and fees
Hotel Real del Valle Tepoztlan

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:30 AM to noon on weekdays and 8:30 AM to noon on weekends; MXN 500 for adults and MXN 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms

Accessibility

  • No elevator

More

  • 100% renewable energy
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests should be aware that 2 cats reside at this property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 750 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MXN 1261.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 500 for adults and MXN 300 for children
  • Pet fee: MXN 750 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1261.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:30 AM to 7:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliar Hotel Boutique Tepoztlan
Meliar Boutique Tepoztlan
Meliar Boutique
Alilo by Muuk Hotel
Casa de los Artistas
Meliar Hotel Boutique
Alilo by Muuk Tepoztlán
Alilo by Muuk Hotel Tepoztlán

Frequently asked questions

Is free cancellation available at Alilo by Muuk?

Alilo by Muuk provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do around Alilo by Muuk?

This hotel is located in Tepoztlán, a short 9-minute walk from Casa Chavela and also 16 minutes on foot from El Suspiro Tepoztlan. You'll also find Artisan Market of Tepoztlán and Tepozteco Pyramid within a short drive.

Is parking available on site at Alilo by Muuk?

Yes, uncovered self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Alilo by Muuk have a casino on the premises?

No, Alilo by Muuk doesn't have a casino.

Is there an indoor pool at Alilo by Muuk?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:30 AM and 7:00 PM.

What will couples enjoy most about a stay at Alilo by Muuk?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Alilo by Muuk?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Alilo by Muuk feature a restaurant that includes a breakfast menu?

Yes, Alilo by Muuk serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Alilo by Muuk allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Alilo by Muuk for a fee of MXN 750 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Alilo by Muuk?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Alilo by Muuk?

No, at Alilo by Muuk, there aren't any guestrooms that list a balcony.

Reviews

Alilo by Muuk Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 111 reviews
Rating 8 - Good. 27 out of 111 reviews
Rating 6 - Okay. 14 out of 111 reviews
Rating 4 - Poor. 4 out of 111 reviews
Rating 2 - Terrible. 5 out of 111 reviews

Reviews

4/10 Poor

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Arnulfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent
Stayed 1 night in Jul 2025

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hv to say that staff was so very attentive and friendly, especially in the restaurant. However, when I asked for my upgrade, I was told that was not availability, even though the hotel occupancy was not even 50% of the total occupancy., so they dont wanted to upgrading my room. My room first day no HOT WATER, next day 3 roaches, one in my bedroom and 2 in the shower, so disgusting. Mosquito net completely damage-broken. Place is nice but I will not repeat for booking and staying there.
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was incredible! Thanks for making us feel so comfortable!
Stayed 4 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

ANALIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bn
Stayed 1 night in Jan 2025

8/10 Good

Jezer, American Fork

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a bit hidden. The surroundings of it's location can trigger a sense of an unsafe location. There were a lot of maintenance / construction going by the pool and parking lot. In times it made us feel like w le were in a property under construction rather than a property ready for us to enjoy. The room description and photos said that a sofa bed was part of the room but it wasn't. They had to bring a bed to the room. We really enjoy the massages and temazcal services. We had a good time in the pool and the food services were good enough to meet our needs when we used it. Overall I feel like it was a bit of a roller coaster with all the ups and downs, with the things we were noticing and experiencing during our visit to this property. But I think we ended up enjoying it more than disliking it. We had a good time as a family here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis Humberto

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Un camino muy difcil , para llegar , una habitación chica y simple
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate!
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi in the rooms is fatal, you have to move to lobby area to get a good internet connection
Stayed 1 night in Aug 2024

6/10 Okay

Juan José, Mexico

Liked: Cleanliness, staff & service
Ok but has the potential to be much better.
Stayed 2 nights in Aug 2024

8/10 Good

Cesar Augusto, Arlington

Liked: Cleanliness, amenities, property conditions & facilities
No muy amable la de la recepción. El cuarto básico pero suficiente. Me quedé ahí por una boda.
Stayed 1 night in Jun 2024

8/10 Good

Marisela

Stayed 3 nights in Mar 2024

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Family Tepoztlan

Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Enrique

Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Property was very nice overall, the ONLY thing I didn’t like was then fact that they didn’t offer any options to eat. As well as the fact that the pool are is more esoteric than to use.
Stayed 1 night in Dec 2019

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Lizbeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue inigualable, todo el personal fue muy amable, el lugar muy tranquilo y hermoso, la alberca excelente a temperatura ambiente, calientita… los alimentos bastante ricos y los precios accesibles Nos encantó! Seguro que volveremos pronto!!
Súper recomendable!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

JAIME

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta excelente, super limpio y comodo, tiene buen estacionamiento de autoservicio. El restaurante esta muy rico y las porciones son grandes, valen lo que cuestan. El servicio de Edgar, insuperable. Muy buena opción si no quieres salir, ya que el centro del pueblo esta a unos 15 min en taxi. Sin duda regresaria
Cafetera y agua
Buena cama y aire acondicionado
TV con cable y aplicaciones y vista a la alberca
WC
Stayed 2 nights in Aug 2025

10/10 Excellent

JOSE

Stayed 2 nights in Aug 2025

Hotels