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Alilo by Muuk

3.0 star property
VIP Access

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Photo gallery for Alilo by Muuk

Poolside bar
Breakfast, lunch, dinner and brunch served
Deluxe Suite with Hot tub and Mountain View | Terrace/patio
Garden
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, MOR, 62300
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Casa Chavela
    ‪10 min walk‬
  • Place, El Suspiro Tepoztlan
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking | In-room safe, individually decorated, individually furnished

Family Room, 2 Queen Beds, Non Smoking

  • Garden view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite with Hot tub and Mountain View

Deluxe Suite with Hot tub and Mountain View | Terrace/patio

Deluxe Suite with Hot tub and Mountain View

  • Mountain view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Tepoztlán

Alilo by Muuk places you 2 mi (3.2 km) from Artisan Market of Tepoztlán. This 19-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free self parking.

What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 miles
  • Casa Chavela - 10 min walk - 0.5 miles
  • Piedrasanta Events Garden - 1 min drive - 0.3 miles
  • Gallaecia Jardin y Salón de Eventos - 4 min drive - 1.2 miles
  • El Suspiro Tepoztlan - 5 min drive - 1.2 miles

Getting around

  • Benito Juarez International Airport (MEX) - 95 min drive

Restaurants

  • ‪Tamales Vegetarianos Mina - ‬4 min drive
  • ‪El Suspiro - Centro Ecuestre - ‬17 min walk
  • ‪Casa Chavela - ‬8 min walk
  • ‪Tepoznieves - ‬4 min drive
  • ‪El Corazon de Mexico - ‬4 min drive

About this property

Alilo by Muuk

At Alilo by Muuk, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Helpful staff can provide luggage storage and a safe deposit box at the front desk. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a terrace, and a banquet hall.
For entertainment, guests can expect to find flat-screen TVs. Bathrooms offer rainfall showers and free toiletries. Other amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:30 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 500 for adults and MXN 350 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics

Things to do

  • 2 outdoor padel courts
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms

Accessibility

  • No elevator

More

  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests should be aware that 2 cats reside at this property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 750 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MXN 1261.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 500 for adults and MXN 350 for children
  • Pet fee: MXN 750 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1261.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:30 AM to 7:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliar Hotel Boutique Tepoztlan
Meliar Boutique Tepoztlan
Meliar Boutique
Alilo by Muuk Hotel
Casa de los Artistas
Meliar Hotel Boutique
Alilo by Muuk Tepoztlán
Alilo by Muuk Hotel Tepoztlán

Frequently asked questions

Is free cancellation available at Alilo by Muuk?

Alilo by Muuk provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Alilo by Muuk?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at Alilo by Muuk on Jul 8, 2026 start from $264, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Alilo by Muuk?

This hotel is located in Tepoztlán, a short 9-minute walk from Casa Chavela and also 16 minutes on foot from El Suspiro Tepoztlan. You'll also find Artisan Market of Tepoztlán and Jardín Xolatlaco within a short drive.

Will I be able to park at Alilo by Muuk?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does Alilo by Muuk have a casino on the premises?

No, Alilo by Muuk doesn't have a casino.

Is there an indoor pool at Alilo by Muuk?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:30 AM and 7:00 PM.

What will couples enjoy most about a stay at Alilo by Muuk?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private indoor hot tub.

Does Alilo by Muuk have a hot tub?

No, this hotel doesn't have a spa tub.

Does Alilo by Muuk feature a restaurant that includes a breakfast menu?

Yes, Alilo by Muuk serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Alilo by Muuk allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Alilo by Muuk for a fee of MXN 750 per pet, per night. The property also provides food and water bowls.

Does Alilo by Muuk have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Alilo by Muuk?

No, there aren't any guestrooms at Alilo by Muuk that offer a balcony.

Alilo by Muuk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 125 reviews
Rating 8 - Good. 29 out of 125 reviews
Rating 6 - Okay. 15 out of 125 reviews
Rating 4 - Poor. 4 out of 125 reviews
Rating 2 - Terrible. 5 out of 125 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was incredible! Thanks for making us feel so comfortable!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Juan José

Liked: Cleanliness, staff & service
Ok but has the potential to be much better.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m general the property was really good, personnel and the place makes me feel comfortable. I just want to notice about the entrance and surroundings that it was a little difficult and it was in bad conditions
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi in the rooms is fatal, you have to move to lobby area to get a good internet connection
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate!
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hv to say that staff was so very attentive and friendly, especially in the restaurant. However, when I asked for my upgrade, I was told that was not availability, even though the hotel occupancy was not even 50% of the total occupancy., so they dont wanted to upgrading my room. My room first day no HOT WATER, next day 3 roaches, one in my bedroom and 2 in the shower, so disgusting. Mosquito net completely damage-broken. Place is nice but I will not repeat for booking and staying there.
Stayed 2 nights in May 2025
Verified

8/10 Good

Jezer

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a bit hidden. The surroundings of it's location can trigger a sense of an unsafe location. There were a lot of maintenance / construction going by the pool and parking lot. In times it made us feel like w le were in a property under construction rather than a property ready for us to enjoy. The room description and photos said that a sofa bed was part of the room but it wasn't. They had to bring a bed to the room. We really enjoy the massages and temazcal services. We had a good time in the pool and the food services were good enough to meet our needs when we used it. Overall I feel like it was a bit of a roller coaster with all the ups and downs, with the things we were noticing and experiencing during our visit to this property. But I think we ended up enjoying it more than disliking it. We had a good time as a family here.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Jimena

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvimos en pareja algunos días en compañía de nuestra mascota :) disfrutamos los días de descanso, el servicio y atención por parte de todos fue excelente. Nos hospedamos en una habitación que ofrecía vista al Tepozteco, aunque realmente es una VISTA PARCIAL, y el balcón da al estacionamiento. Independientemente de este punto la habitación cumplió nuestras expectativas. Otro punto importante para nosotras es la gran cantidad de niños que hubo, al ser un hotel pequeño y con una sola alberca no esperábamos que hubiese tantas visitas por Day Pass. Pero bueno entendemos que no es un hotel exclusivo para Adultos. Sería un lugar a que regresaríamos :)
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

FALIA

Liked: Cleanliness, staff & service
Ubicación y tranquilidad
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Falia

Liked: Cleanliness, staff & service
La habitación comoda
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y atención por parte de Hector y Alberto. La temperatura de la alberca muy agradable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Excelente atención
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
A estadia foi boa, as comodidades eram boas e a equipe foi simpática e prestativa, mas a equipe da recepção poderia ter uma atitude melhor, a entrada da propriedade não é separada e o segurança não está de plantão 24 horas por dia, 7 dias por semana.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ma Fernanda

Liked: Cleanliness, staff & service, amenities
El personal muy atento y ágil hasta en auto para las maletas, el check in rapidísimo donde te reciben con un vaso de agua, una toalla húmeda para la cara y los documentos listos solo para firmar el ingreso, hasta el personal de la alberca súper amable. Un lugar súper recomendable, sin duda regresaré.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es precioso, el servicio es excelente!!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service
Muy rústico poco mantenimiento No hay opciones alrededor
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue inigualable, todo el personal fue muy amable, el lugar muy tranquilo y hermoso, la alberca excelente a temperatura ambiente, calientita… los alimentos bastante ricos y los precios accesibles Nos encantó! Seguro que volveremos pronto!!
Súper recomendable!!!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta excelente, super limpio y comodo, tiene buen estacionamiento de autoservicio. El restaurante esta muy rico y las porciones son grandes, valen lo que cuestan. El servicio de Edgar, insuperable. Muy buena opción si no quieres salir, ya que el centro del pueblo esta a unos 15 min en taxi. Sin duda regresaria
Cafetera y agua
Buena cama y aire acondicionado
TV con cable y aplicaciones y vista a la alberca
WC
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy cool
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien, el servicio a cliente excelente tanto en recepción como en restaurante. Esta en un lugar super tranquilo, solo que para personas que quieran estar cerca del centro de Tepoztlán no es opción La comida también está muy buena y bien presentada.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Mirelle

Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel muy sencillo pero bonito, la atención es excelente! Habitaciones bien, para pasar la noche está súper
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service
Es un lindo lugar, tranquilo tuvimos una linda estancia
Stayed 1 night in Jul 2025