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Iberostar Grand Mencey

5.0 out of 5.0

Recent guest reviews

Impressive indoor pool. Loved the live music. Laura, the concierge, was wonderfully helpful. Alexandra, the waitress on the patio, was delightful. Even though our room was street side, it was very quiet. The location across from Sanabria Park was very pleasant. All in all, we recommend the Mencey very highly.

Superb 5* hotel close to the hustle and bustle of Santa Cruz and 10 mins away from the golden sands of Playa de las Teresitas. With La Laguna a short drive away it is well positioned for a cultural as well as a beach holiday. We loved it.

Good location, parking arrangement, helpful staff. Very spacious and comfortable public spaces. The only thing that was not great was the quality of the towels (one was torn) the rest were thin. I would definitely stay there again!

This hotel was a nice surprise. I got a very good price and the hotel was impeccable. The grounds are super well kept, the rooms are clean and updated, it has a very nice gym, and several bars/restaurants. Wi fi was complimentary and a little bar in the room. The hotel is very centrally located in Santa Cruz. It was such a nice surprise!!! I highly recommend it.

Very nice hotel, located in a renovated colonial building, with a nice patio. Very close to a beautiful park, 10 mins away from the city center. Rooms are simple but very elegant. There are even hotel-owned umbrellas which one can borrow; this came very handy when it rained. The only issue was with the wireless internet: it worked, but there were occasional "hiccups", when the network got stuck for maybe 30 seconds. Still, the connection was not too bad.

The air conditioning only worked if the bedroom door was closed. That left the hall and bathroom area with no ventilation and so the bathroom smelled bad. Staff and location were perfect.

Calle Doctor Jose Naveiras, 38 Santa Cruz de Tenerife Tenerife

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Casino

Located in Rambla de Santa Cruz, Iberostar Grand Mencey is adjacent to Garcia Sanabria Park and within a 10-minute stroll of Nuestra Senora del Pilar Parish. This 261-room, 5-star hotel has a full-service spa, a casino, and 2 restaurants. Centrally located in Santa Cruz de Tenerife, the hotel is also a short walk from Almeyda Military Museum and Canarias Regional Military Museum.


Enjoy dining at one of 2 onsite restaurants including Restaurante Los Menceyes, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, entertain your taste buds with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


All 261 soundproofed rooms feature private yards, minibars, and coffee makers. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include safes, phones, and desks.

Property features

Guests of Iberostar Grand Mencey have access to a full-service spa, a casino, and a fitness center. Self parking is available for EUR 12 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Deluxe Room, Garden Area

Twin 2 | Full 1 | Sleeps 3

Double Room Single Use, City View

Twin 2 | Full 1 | Sleeps 1

Junior Suite

Twin 2 | Full 1 | Sleeps 3

Deluxe Room, Garden View (Single Use)

Twin 2 | Full 1 | Sleeps 1