Iberostar Anthelia5.0 out of 5.0
Recent guest reviews
I stayed here for one week with my disabled mother who used a wheel chair, all the staff went out of their way to help us. The hotel is so clean and the service is outstanding in all restaurants, bars and in our room. The rooms are lovely we had a big walk in shower which was really good for my mum. The food is outstanding, we stayed all inclusive and although you have to sign for everything there is no charge and all drinks are top class, the cava sanginara is lovely. When you order a gin special they bring a trolley around and mix the drink in front of you so nice and they always bring the bottle of whatever you have ordered and make the drink in front of you. Their is also a good wine list for the all inclusive in the buffet restaurant. Lunch is served in the restaurant around the pool and the choice is great, not buffet you order off the menu. The shows are good and every night there is a singer in the bar and they were always really good. I used the spa a few things, the pool and thermal suite is included in the all inclusive and it is lovely (its across the road from the hotel). Also did the spinning class on the bikes in the pool which was really good fun, not the pool over looking the sea but the pool on the first floor. The waiters always brought little things around the pool each morning, fruit, ice cream such a nice touch. This is not a cheap hotel but well worth it high standards, excellent service great position on the front, there are some lovely bars if you go right out of the hotel on the front. We also had fab weather, was able to sunbath each day. WE will be back, Booked with Jet.2 holidays and go a private taxi transfer and they were great with my mum and her car.
THAT hotel where they get everything right! This is our second visit to the hotel (first time as repeat visitors to ANY hotel) and in between this visit, and our last, we have been to other hotels in the area to save money. We now know that you get what you pay for as this hotel cannot be beaten. It is sophisticated and classy yet unpretentious; obviously busy but never chaotic; service is effective yet never intrusive; staff happy but never in your face. I really could go on... We have two toddlers and this hotel makes everything easy. Mini-club and shows are great and we have had a constant influx of little surprises/presents from the hotel. The interconnected rooms are refurbished, light and airy and the position of the hotel on the sea front is unbeatable. For us, this hotel sets the benchmark and creates the perfect mix for kids and adults. We always hire a car and explore yet this hotel haven is difficult to leave (apart from trying out restaurants on the island).
This was our third visit to the hotel and always can not fault the hotel, facilities, staff and overall attention to detail. Superb location with easy access to everything you need. Food was amazing with a huge variety, endless supplies, always hot with fantastic chefs and waiting on staff. You get what you pay for and in my opinion well worth paying for an indulgent time 😁
Great accomodations, very nice swimming pools and delicious meals. A large complex with heated pools, a very nice spa and very lovely personnel. Entrainment was great, each night different ways of entrainment were presented.
This was our 2nd trip to this hotel - it was so good last year that we daredn’t go anywhere else! The best things about this hotel: The location is excellent- overlooking the sea, beautiful walks on the promenade. Turn right and you will quickly arrive at Del Duque with its shopping centre, very pretty promenade and the nicest beach in Tenerife. Turn left and you will be in Costa Adeje (poorly maintained in some areas with cracked pavements) and onto Playa and Los Cristianos. Great walks either way and handy for everything. Fantastic, smiley and friendly staff - our check in lady was particularly lovely. Excellent food - the breakfast choice and quality is amazing and the fresh orange machine is genius. We went half board and again the evening buffet choice is very good. Heated pools which are actually heated! Plenty of very comfy sun loungers Refurbished modern rooms with a contemporary feel and everything you need. Good fun aqua aerobics. Had a great massage at the spa - thoroughly recommended. Received complementary cava and strawberries dipped in chocolate - how lovely! Good (and free) wi-fi. Very minor niggles/suggestions: The brand new bathrooms are great, but perhaps the configuration could have been better. The glass door on the toilet is not my thing, but not a dealbreaker either. There is a proper door between the bedroom and bathroom to give you added privacy in case you need it. Could probably do with some info in the room about all the exciting gadgets - my partner completely missed the fab rainfall shower hidden in the ceiling light until I pointed it out to him. Looking at other reviews I think we may have missed other things as well, such as blu-tooth. We never quite got to grips with the AC so some instructions would have been good. Lunch by the pool is nice enough, but the hotel is missing a coffee and cake shop/snack bar/ice cream parlour. I’ve seen these in other hotels and they are really popular. The fish restaurant on the front by the sea would be ideal for this as it seems to be lacking customers during the day and would be a lovely place to chill out. Similarly, it would be nice to have sunset cocktails by the sea where there are currently large sofas for watching the world go by. The pillows were a little soft for my liking so maybe a pillow menu would be good. Overall, another excellent holiday (and great weather by the way) and we have already recommended the Anthelia to friends. Definitely one of our favourite hotels!
We spent 10 nights here from 23 January 2018 as an escape from the chilly UK winter and enjoyed our stay enormously. This was our first experience of the Iberostar Anthelia, having chosen it primarily for its 5* designation and for the overwhelmingly favourable reviews we had read. Whilst the hotel complex itself is magnificent, the amenities beautifully maintained and the service we received from all the staff members we encountered ranged from very good to outstanding, technically speaking certain elements of the hotel offer, if we are honest, did not entirely correspond to our idea of 5*. But considering that the island of Tenerife is not a major world capital city, or the UAE, where labour costs are considerably cheaper, but primarily a European mass tourist destination, this should not to be taken as a criticism; merely a statement of economic realities. All the staff clearly work extremely hard to provide the best possible service to their guests and the hotel should be congratulated on what they have achieved and the value for money they offer taking into account the monumental costs involved (seldom appreciated) in maintaining a hotel complex of this scale to the very high standards of cleanliness and repair in evidence everywhere at the Anthelia. As regards the design and layout of the guest rooms, the subject of much comment by other reviewers, as what might be described as an "intimate couple" these did not negatively impact on us, but for ordinary sharers I can certainly understand the concerns raised about lack of privacy, as with the frosted glass toilet door and the "his-and-his" sinks located in the open corridor running between the door and the sleeping area. The excellent and powerful overhead shower and separate (enormous!) rain shower mounted in the ceiling, are, however, contained within their own very spacious "wet room" (complete with door!), thus affording a measure of privacy, if required, although at the expense of a bath: again, not an issue as far as we were concerned, but possibly so for others. A free in-room safe and a quality hair dryer are also provided, as well as a half-size ironing board, but no iron, although presumably one can be obtained on request from the Housekeeping dept. A free room safe is provided and there is free WiFi throughout the hotel and grounds which we found perfectly adequate for normal purposes. There is a mini-bar in the room, with plenty of spare space inside for your own cans, etc and a coffee-making machine, but no kettle. Again, oddly for a 5* hotel, only the initial batch of coffee capsules for the machine were complimentary and replacement capsules were chargeable. One half-litre bottle of still mineral water is provided on a complimentary basis daily. As regards the beds, sleeping on my side I initially found the standard-issue mattress-plus-topper combination provided insufficient to avoid sore hips. Also, the pillow and bolster, disappointing for a 5* hotel, were of the man-made "hollowfibre" (synthetic) variety. However, there was no problem obtaining an additional mattress topper from the Housekeeping dept, nor in exchanging the man-made fibre-filled pillows for extremely comfortable feather pillows. Furthermore, since the January nights were quite chilly following largely clear skies during the day, I found the rather meagre "summer weight" duvet on the bed inadequate and requested an additional one. Again, this was provided in very short order and without question by the excellent and highly efficient Housekeeping dept - who, to their credit, even provided me with a plug-in room heater to compensate for the fact that the air conditioning units in guest rooms do not have a heat setting; they only cool. I should also mention that, 3 nights into our stay, we were compelled to seek a change of room when a guest in the room next door to ours took to lighting up on the terrace early in the morning as well as at other times and cigarette smoke drifted across to our terrace. As non-smokers we found this obnoxious and were unable to leave our own terrace door open either during the day or at night as the smoke entered our room. Our request for a room change was dealt with sympathetically and efficiently by Ann on Reception (thank you, Ann!) and following our relocation thankfully we had no further issues. As a pescetarian with a dairy allergy, I never had any problem finding something delicious to eat from the extensive evening buffet selection in the Zeus restaurant; likewise when, as part of our half-board deal, we ate, on two evenings out of our ten, at the two "specialist" restaurants (Poseidon and Portofino), I was well catered for on the a la carte menu, albeit it, in the latter case, the chef generously offered to produce a bespoke, dairy-free version of a featured dish, unfortunately containing cream, that took my fancy. The substitute offering was delicious! The service at both a la carte restaurants we found to be excellent and the liveried waiting staff well-trained and knowledgeable. The food offering in all restaurants, including breakfast (buffet-style, served in the Zeus restaurant) was of a very high standard, with the choice of dishes on offer imaginative, well-prepared and attractively presented. As previously noted, the amenities of the hotel are excellent and the hotel reception area especially can most certainly be said to have the "wow factor". There is a choice of 3 swimming pools (4 if you include the kiddies' pool), very comfortable sunbeds, with luxuriously deep mattresses, a poolside restaurant (lunch only), coffee and snack bar, plus waiter service for those coffees or cocktails around the pool. Our stay having been during UK school term time, there were very few children in evidence, but this being a family-friendly hotel, the number of children was about to rise significantly with the forthcoming half-term week. Worth drawing attention to, perhaps, is the fact that the pool and sunbathing area are surrounded by the hotel perimeter wall, on the other side of which is a popular coastal pathway running along the beachfront. As such it is fertile territory for buskers, the quality of whose performances is, shall we say, variable. Their "output" is, at times, clearly audible to Anthelia guests relaxing around the pool. Depending on your musical tastes, these can be a source of some annoyance. For instance, we were eventually driven to cut short one afternoon sunbathing session by an extremely repetitive rendition of what I can only describe as "New Age" style music performed on a didgeridoo by one busker, who had positioned himself directly beneath the perimeter wall and was clearly there for the long haul! The hotel has its own talented Entertainments team who, apart from providing a varied programme of evening entertainment, also run well-attended keep-fit classes (Aqua Zumba, etc) in the main swimming pool around midday. I must say, we were less than impressed with the venue where the evening entertainments took place which seemed to us rather dingy and unappealing in its design, choice of furniture and overall layout for a 5* hotel - more reminiscent of a 1980s Bingo hall than a place where one would wish to spend a pleasant evening relaxing. Very odd. We visited twice during our stay and then avoided. Hopefully this has been a fair and honest, "warts and all" appraisal of our recent stay at the Iberostar Anthelia which will be of assistance to other prospective guests. In summary, we would most certainly recommend it to anyone looking for a top-ranking hotel on the Costa Adeje, with all the first-class amenities necessary to guarantee you an amazing, unforgettable holiday and where the staff go all out to ensure your stay is a happy one. We much look forward to re-visiting again in the not too distant future.
I never saw any one laugh in this hotel.It was sooooooooo quiet The rooms are "architect" designed (I assume), so that the lavatory has a glass door,the wash basins are both too small and badly placed,there was no bidet, there was just one drawer for clothes for 2 people for a fortnight holiday. It is supposed to be 5 star, but the carpets were stained, the paint work scratched.the lifts malfunctioned. I cannot fault the pool and outdoor gardens, the dining room and food were good, the staff were good.
We stayed here for four nights last week before traveling up to the north of the island. It is a lovely hotel in well looked after grounds. We enjoyed two evening shows while we were there and enjoyed relaxing and swimming in the heated pool.
We enjoyed a week here at this very well run hotel. Although big (400 rooms) it never felt overly crowded. We were always able to get seated for breakfast and evening meal and the service is super slick. The hotel is spotless throughout and the bedroom was immaculate - having recently been refurbished everything felt very new and fresh. Food was excellent - choices at buffet breakfast and evening meals were outstanding. We dined in Portofino one night as part of half board package and again quality of food was excellent. We particularly were impressed by the animation team who were all so friendly and enthusiastic about their sports programme and evening entertainment. Natalia you never stopped smiling all week. They all really worked hard and were excellent at engaging with all the guests and were good at cajoling us to join in without being pushy and genuinely appeared to enjoy their job. We joined in some of the sports activities which were professionally run and most enjoyable and also enjoyed some of the evening entertainment. The live music in the bar was also very good. The hotel location was perfect - we loved the access to the promenade at the back of the hotel and enjoyed not only the ability to walk for miles but all the bars and restaurants too along here. The only thing we missed was that the WiFi failed to extend to the Gym which was a shame as being a regular here daily, I missed being able to tune into my favourite U.K. radio station to accompany my workout. An impressive hotel that we will certainly return to. Thank you
I’m back in Tenerife for New Year, and this time staying at The Anthelia. We stayed here last year, and it was excellent. I think my only criticism was that the bathrooms were a bit poor for a 5* hotel. Guess what... the hotel has been refurbished since last year, and the main improvement is the bathrooms! This year, we were in the room next door to last year - which is a great location. The actual bathroom has almost been removed, and is now open plan. There is a huge shower room and a separate toilet room. The shower has a giant rainfall spout on the ceiling (which didn’t work that well - despite me trying to unblock all the nozzles) and a normal handheld one mounted on the wall. Plenty of power and hot water, although a little unpredictable as the temperature continually changes. In the corridor in the room are 2 sinks. The room looks great and modern, with a big TV sunk into the wall. There is also a Bluetooth ‘switch’ on the wall that allows you to enable the ceiling speakers - so I could play Spotify off my phone through the room. Lots of storage, and loads of hangers in the wardrobe. Thankfully the safe has also changed since last year and uses a pin code like most other hotels now - rather than having to carry a separate ‘safe’ key card. The odd thing this year was the heated pool. Once again, you had to be down early to get a lounger, as this was the popular spot. On our first day, the pool was a lovely temperature. The next day, it was a bit warmer, but still nice. The next day, it was almost a bath temperature, and was too hot. It then started cooling, so the next day was fine, followed by a little cold, freezing, and then unbearable! We went to the kids pool in the afternoon of the 2 really cold days, and it was much warmer. The pirate ship pool with the chutes was great fun for my daughter. Breakfast was great again, and we ate at 2 of the hotel restaurants which were very good also (Portofino and Poseidon). Lots of selection and very efficient staff. Another odd criticism (which also happened last year) is the turnback service. Like most 5* hotels, they come and offer fresh towels and turn back the bed sheets / lay down slippers and mats etc. This happened here at around 5pm. At 5pm, we were getting ready to go out for dinner, and hadn’t used our original towels yet! Normally this would happen at 7-8pm when you’re actually out. The door would knock about 5pm, and we would just get handed 3 towels and some sweets. No turnback at all. It meant we had 3 wet towels lying on the floor all night until the room got made up in the morning. Not a hardship - just a bit inconvenient having to answer the door when you’re in the middle of showering!! Overall, the Anthelia is a great hotel, in a great location. Friendly staff, nice rooms and good food. The renovated bedrooms are excellent... and we’ll probably be back for New Year 2018/2019!!
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Costa Adeje, Iberostar Anthelia is adjacent to Plaza del Duque Shopping Center and within a mile (2 km) of Gran Sur Shopping Center. This 365-room, 5-star resort has 2 outdoor pools along with a full-service spa and 4 restaurants. On the beach, the resort is also close to Los Cristianos Beach and Tenerife Nautical Center.
Free buffet breakfast is included with your stay and awaits you each morning from 7:30 AM to 10:30 AM. There are multiple options for onsite dining with 4 restaurants, including Poseidon, which specializes in local cuisine. Savor a meal from the comfort of your room with 24-hour room service.
Iberostar Anthelia's 365 rooms are air-conditioned and provide balconies, minibars, and safes. Guests can expect free WiFi and TVs with satellite channels. Beds are dressed in Frette Italian sheets and bathrooms offer hair dryers and free toiletries. Phones are also available.
Guests of Iberostar Anthelia have access to a full-service spa, 2 outdoor pools, and a children's pool. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this beach resort include a fitness center, a spa tub, and a steam room.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 2733 reviews