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Cleopatra Palace Hotel

4.0 out of 5.0

Recent guest reviews

With my first holiday in 4 years I was beyond excited when my room with just me in was upgraded to a suite.. was greeted with an amazing smile and an offer of a glass of champagne and directed to my room and pointed in all the right directions. However since I have arrived I have been moving between both sides of the twin beds to gain a little bit of comfort in my back. My parents are also experiencing the same issue.. causing my mum to experience quite a bad back. My parents have stayed quite a few times In the last few years and have never experienced the level of Noise of hard rock Cafe as much as this year. the noise is frequent every night.. so if you don't mind paying to experience the service be prepared to experience the noise on a night.. again it's a lovely hotel but maybe an upgrade on more comfortable beds.. and just a friendly warning it can be quite loud with music from hard rock on a night.

We have stayed at the Cleopatra Palace on numerous occasions, yes it's looking a bit dated, yes the rooms are in need of an upgrade but all in all the hotel is fine it suits our needs and as others have mentioned the breakfasts are lovely. However, this time our stay was spoiled massively!!! We always pay the supplement for a sea view room, it's nice to hear the waves crashing on the shore and to sit on the balcony with a drink on an evening. Unfortunately the sea walls on the beach directly in front of the hotel are getting rebuilt, this means that not only is one part of the walkway cordoned off to the public with a big ugly metal fencing spoiling the view from your supplemented sea view room, but the heavy machinery that is delivering boulders etc to the sea wall is noisily moved from one end of the front of the hotel to the other throughout the day 7 days a week from 7.30 until 6pm, not only that but the boulders are then dumped noisily on the rocks constantly throughout the day. This work has been scheduled for several months and the hotel was aware. It has spoiled our stay massively.

Stayed at the Cleopatra for two weeks and had a great time. The location couldn't be better on the front. We stayed in a room with a terrace and plunge pool which was excellent booking direct got us a 25% discount. Highly recommended!! The breakfast is buffet style and the food is first class. Downside it's time to upgrade the hotel with black ash and mirrors everywhere it's very tired looking especially the dining room chairs. The staff are excellent with no grumpy faces and always willing to help. I'd recommend this hotel

Had a very nice stay at Cleopatra Palace. It has great location right by the ocean and the beach. For those who prefer a hotel close to the beach and ocean this is the best location in Tenerife South In the middle of Los Americas with everything close by. Staff very responsive. Very nice pool. Excellent buffet breakfast. Very nice facilities. Rooms need upgrade.

I had a massage in the spa and I recommend massage at Angel he is very good. The breakfast at the hotel Cleopatra is incredibly good. The staff is polite and nice. we really loved our staying and we would like to visit hotel Cleopatra again.

Stayed in room 7332 overlooking the sister hotel and the beach to the right lovely room very clean quiet...We arrived late but to a nice welcome and drink..we booked B&B and was not disappointed lots to choose from even a chocolate fountain... plenty of tables..pool area lovely plenty of sunbeds pool was very cold/pool snack/bar at bit expensive but drinks and food very nice...Easy access to beach/restaurants/shops. It was our 1st visit to Tenerife and will definitely be back and recommend the Cleopatra Hotel...

We are due to visit Cleopatra Palace in October. This will be our third visit and my parents first. I have already been in touch with the hotel asking for a few changes to enhance the experience. The staff have replied to my emails very quickly and have promised to do their best to accommodate our needs. I know from my past experiences that they will try their best. We find the hotel to be clean and quiet, the focus is most definitely on the guests. Breakfast is the best I have ever had in a hotel and all the staff are friendly and welcoming. Cannot wait for October.

After paying a further 540 euros, yes 540, extra for a sea view room we settled in on Friday evening looking forward to our ten day relax. All was well until Monday morning at 7am, when we were woken up to the sounds of heavy equipment earth and boulder movers and huge sand and rock tipper vehicles ploughing up and down the adjacent beach promenade about twenty metres from our balcony!! We complained and the " guest information" person informed us that the hotel knew nothing about the work and it was the governments fault and the hotel policy was not to refund the extra money paid!!! This job had been planned for months as the public signage and safety info pointed out to all and sundry,( except the hotel management of course) and the hotel had no problem " taking " the money without informing the guest of the continuous noise of scraping rocks, heavy equipment traffic and constant reversing sirens, this is going on for a minimum of 10 hours per day and is still going on and will be for weeks, BEWARE!!!!

Impressed.We were greeted, with a glass of sparkling wine. Although we arrived at 11.30am .Breakfast is very good: lots of choice.The pool area was as lovely A room safe, wifi and pool towels are provided free of charge.

This hotel is fantastic all info is correct, greated with a glass of champagne, all staff are really helpful & friendly, booked agaain for 2018 for 2 weeks excellant hotel its very clean pools are great, every thing you could ask for at breakfast, champagne available, just help yourself. Plenty of sun loungers , and beach just over the road from reception, loads of bars & places to eat only minutes from hotel, it really lives up to its name, fantastic designer shopping centre 5 mins from hotel, all you need right on the doorstep

Avenida de las Américas s.n Arona Tenerife

Located in Playa de las Americas, Cleopatra Palace Hotel is adjacent to Arona Pyramid and within a 5-minute walk of El Camison Beach. This 4-star resort has 431 guestrooms and offers conveniences like free breakfast, a full-service spa, and an outdoor pool. It's on the beach and also close to Los Cristianos Beach and Las Vistas Beach.

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room.


All of Cleopatra Palace Hotel's 431 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and safes. Guests can expect to find free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, and bidets. Phones and desks are also standard.


Cleopatra Palace Hotel features a full-service spa, an outdoor pool, and a children's pool. There's free parking, as well as an airport shuttle for a fee (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include a fitness center, a sauna, and free WiFi in public areas.

Property features

Room options

Standard Room, 1 Double or 2 Twin Beds

Full 1 | Twin 2 | Sleeps 2

Standard Room, 1 Double or 2 Twin Beds, Sea View

Full 1 | Twin 2 | Sleeps 2

Standard Room, 1 Double or 2 Twin Beds, Pool View (2 adults and 1 child)

Full 1 | Twin 2 | Sleeps 3

Superior Double Room, Private Pool, Poolside

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 2833 reviews