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Cleopatra Palace Hotel

4.0 out of 5.0

Recent guest reviews

Another great stay at the Cleopatra in February, always well looked after, rooms are nice, make sure you have a day or two at the VIP Spa, within the Hotel well worth a visit Plenty of variety for Breakfast.

Third visit to the Cleopatra and will be returning next year, or this year if work schedules permit. After our 1st stay we thought we would go for a top floor room with your own plunge pool. We were fortunate enough to be given a superb room (No9404). This year, returned home only yesterday, we were given an even better room (No 7418). For that reason alone a massive massive thank you to the excellent staff. Yes the rooms may require a bit updating but they are incredubly clean, and if like us, only used for sleeping and getting changed in. Breakfasts superb and a vast choice to please all. Location cannot be bettered. Right on the beach at the front of the hotel and right in the centre of the excellent resort facilities out the bacl. Adeje and Christianos within walking distance. Biggest complement I can pay is we will be returning for our 4th visit next year and we have never booked a repeat hotel apart from this one. Love it.

Just spent a week here for the first time and really impressed. Although some furnishings, poolside sunbeds are showing a bit of wear and tear, it didn't detract from the general standard. Staff make you feel so welcome straight from the check-in. I would easily recommend this hotel. Breakfast has something for everyone. We opted for half-board which allows you to swap lunch for evening meal and visa versa. You may also eat at the nearby Mediterranean Palace hotel (right next door).

we stayed in this hotel for a week in march, we got there at 1.00 could not have room till 2.00 at 1.55 went back to reception to say have to wait till 2.00 (5mins) at dead on 2.00 I got a key. room was very good pool area very good, very quiet pool area as there were hardly any children u could here a pin drop there is no music no activities going on at all in the Cleopatra it is just the sun loungers. u can use the mediteran hotel next door where there is something going on which suited me a bit more. there is no night enterainment at the Cleopatra just a very soft pianoist if u like that sort of thing breakfast was amazing so much to choose from, the location was fantastic to. but we asked at reception about the noise from the theatre they said there would be non.. yes there was noise from the theatre sort of a heavy base noise, and the shopping centre was really noisy with music till about 1.00am we had 3rd floor room facing the pool and we heard noise even with door shut.. lifts were amazing hotel was very clean would I return? proberely not, just because I think this hotel is more for the elder person

I visited the Cleopatra in January with my mum for her special birthday and have to say that the wonderful staff could not have done more to welcome her. We had a suite with plunge pool, and this was lovely, roomy and well equipped. I have visited the Cleopatra many many times, and never tire of this place (infact we go back there again in May). I tend to book directly with the hotel now, as they are very accommodating and the airport transfer service is second to non. The reception bar make fabulous and reasonably priced cocktails. Can't wait to return!!

When you arrive at reception you are greeted with a glass of champagne, once checked in the porter took us to our room we had a sea view every thing you needed in the room. was clean & tidy with a safe at no extra charge. We were B&B & the breakfast was amazing, you even have a lady playing a piano. The hotel has plenty going on from Pool foam party to evening entertainment, & games around the pool or on the astro turf for football. Would definitely return.

Visited here for a week with a family. Hotel is big and very centrally located in Americas but inside you really couldn't notice that. Marble hall with shiny details and mirrors made you easily feeling like walking in palace. So it was very good thing to enjoy fresh and wide breakfast buffet at base of this easy-to-breathe environment thus there was also of course option to eat outside also. Also dinner buffet we liked but maybe menu could change a little bit more during week. Staff was friendly and there were enough people to serve you all the time. They also kept a warm venue evening during week - so we could also visit pyramid theatre and enjoy staffcrew-based musical plus outside live show, dancing and dinner during our week. Room were basic "canary decorated" but good sized and clean. We paid some extra to have ocean view rooms and for Nordic family this were the thing. Balcony about 20m from ocean beach with sound of ocean during day and night was totally worth it. Even there is a walking road between beach and balcony - still balconies are were peaceful. And with the kids short walking to beach and pool was excellent. For kids there is lots of activities in neighborhotels (sister hotel "Mediterranean Palace") for free. Beds could be maybe a little bit more comfortable. We visited also hotels spa and treatments were more expensive than in street but very,very relaxing and well educated staff. Wifi worked fast and is free. Safe box is complimentary. Airport service was also more expensive than taxi but high level service. Everything went really well and if going back to Americas - we know where to go. Four and half stars.

Trip Advisor helped us find this lovely hotel, and it was "almost" exactly what we hoped it would be. Most importantly for us is the hotel's location which is literally within a stone's throw of the ocean. We paid a little extra to have an ocean view room, and our room perfectly suited our wishes. Not only could we see the ocean from our room, but we could also hear the surf at night--just wonderful! As has been noted by other reviewers, the entire staff was totally welcoming and helpful in every way throughout our week's visit. It seemed that nobody could do enough for us, and that included the wait staff at what is an unbelievable morning buffet. I can't begin to describe our breakfasts, but let me just say that they surpassed anything that we have ever had provided for us by hotels in all of our travels. And we thoroughly enjoyed the beautiful playing of pianist Erika Szakal during our feasts! The only negative feature of this great hotel from our perspective is that none of the pools, not even the jacuzzi, was heated (at least they didn't seem heated). My husband and I like to get away for a couple of weeks during our cold Buffalo winter months in order to enjoy warmth and sunshine, so having at least one warm body of water in which to swim and relax is important. We knew that the Atlantic would be too cold for our swimming needs (although the beaches were perfect for sunbathing), but we were definitely expecting to be able to swim in the hotel's pools. As beautiful as the pools are, it was too much for me to get up the nerve to get in one! And we noted that most guests used the pool area for sunning but not for swimming. We weren't the only ones! Finally, I do want to emphasize that if we ever have the opportunity to return to Tenerife, we would definitely choose the Cleopatra as our home base because it is so perfectly located. (We walked miles along the coast and saw no other hotel that had such a nice beach-front location.) It has so much to offer--just not warm pools in March!

Just come back from a week in this hotel it's a lovely hotel we had a sea view which was fantastic. Lovely location nice friendly staff and also very helpful. Breakfast is great there is something for everyone going back next year .

We enjoyed our break here. Our room overlooked the beach (definitely worth paying a little extra for a sea view). The breakfasts were excellent. We booked half board as this was our first visit to Tenerife. If we return we would book b and b as there are so many restaurant nearby. Our room was fine, we asked for a kettle and paid 3 euros to borrow 2 cups for the break which was worth it for us as we both like to have tea when we like. Our room had a hairdryer in, there was a tv but we didn't try it so can't comment on that. The room was cleaned daily. There was good wi fi. The staff were friendly and seemed efficient. The evening meal is a buffet. The main course usually consists of pan fried fish or meat with vegetables and salad. There were other choices too. Beware of scammers further along the shore line, offering cheap holidays in hotels that have spare capacity. That isn't what they are selling.

Avenida de las Américas s.n Arona Tenerife

Located in Playa de las Americas, Cleopatra Palace Hotel is adjacent to Arona Pyramid and within a 5-minute walk of El Camison Beach. This 4-star resort has 431 guestrooms and offers conveniences like free breakfast, a full-service spa, and an outdoor pool. It's on the beach and also close to Los Cristianos Beach and Las Vistas Beach.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

All of Cleopatra Palace Hotel's 431 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and safes. Guests can expect to find free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, and bidets. Phones and desks are also standard.


Property features

Cleopatra Palace Hotel features a full-service spa, an outdoor pool, and a children's pool. There's free parking, as well as an airport shuttle for a fee (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include a fitness center, a sauna, and free WiFi in public areas.

Room options

Standard Room, 1 Double or 2 Twin Beds

Full 1 | Twin 2 | Sleeps 2

Standard Room, 1 Double or 2 Twin Beds, Sea View

Full 1 | Twin 2 | Sleeps 2

Standard Room, 1 Double or 2 Twin Beds, Pool View (2 adults and 1 child)

Full 1 | Twin 2 | Sleeps 3

Superior Double Room, Private Pool, Poolside

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 2737 reviews