Cleopatra Palace Hotel places you in Playa de las Américas, within a leisurely stroll of popular sights such as Las Vistas Beach and Playa de las Américas. This 4-star resort welcomes guests with 431 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Estadio Antonio Domínguez Alfonso - 9 min walk - 0.5 miles
Playa de las Américas - 12 min walk - 0.7 miles
Getting around
Tenerife South Airport (TFS) - 20 min drive
Restaurants
Hard Rock Cafe Tenerife - 1 min walk
Soul Kitchen - 5 min walk
Cafe Ole Bar - 2 min walk
La Cascada Bar - 4 min walk
Imperial Tai-Pan - 2 min walk
About this property
Cleopatra Palace Hotel
Guests staying at Cleopatra Palace Hotel enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking, as well as an airport shuttle for a fee (available on request). The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a hot tub, a conference center, and a business center.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include balconies, minibars, and safes.
An outdoor pool, a children's pool, and a hot tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) on request
Free uncovered self parking on site
Limited onsite self parking
Wheelchair-accessible parking and van parking available
Food and drink
2 bars/lounges
A beach bar
A poolside bar
A restaurant
Restaurants on site
Bar Hall
Buffet Cleopatra
Pool Bar
Things to do
Bicycle rentals
Billiards/pool table
Children's pool
Hot tub
Outdoor pool
Piano
Tennis
Family friendly
Children's pool
Laundry facilities
Lifeguards on site
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business center
Conference center
Outdoors
Pool loungers
Pool umbrellas
Terrace
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
3 buildings
4 floors
Banquet hall
Built in 1996
Humane treatment of captive wild animals
Lifeguards
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Shower/bathtub combination
Towels provided
Entertainment
TV with satellite channels
Food and drink
24-hour room service
Minibar
More
Air conditioning
Desk
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Service animals exempt from fees
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 2 PM—-midnight
Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number H-38-4-0000346
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Additional information about polices, regulations, and more:
Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
Property is also known as
Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona
Frequently asked questions
Is free cancellation available at Cleopatra Palace Hotel?
Cleopatra Palace Hotel provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.
How much does it cost to stay at Cleopatra Palace Hotel?
As of Sep 2, 2026, prices found for a 1-night stay for 2 adults at Cleopatra Palace Hotel on Sep 3, 2026 start from $211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What can I see near Cleopatra Palace Hotel?
This resort is situated in Playa de las Américas within a short 6-minute walk of Las Vistas Beach and also 14 minutes on foot from Playa de las Américas. You'll also find Siam Park and Puerto Colon Marina within a short drive.
Will I be able to park at Cleopatra Palace Hotel?
Yes, uncovered self parking is offered for free at the resort. Though parking is limited parking, wheelchair-accessible van parking is also available.
Is there a spa available at Cleopatra Palace Hotel?
Spa services at the resort include massages.
Does Cleopatra Palace Hotel include a casino at the property?
No, Cleopatra Palace Hotel doesn't have a casino.
Is there an indoor pool at Cleopatra Palace Hotel?
No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.
What amenities will couples enjoy at Cleopatra Palace Hotel?
There are many amenities for couples at this resort, including a beach bar and a restaurant plus some guestrooms feature a private pool.
Does Cleopatra Palace Hotel have a hot tub?
No, this resort doesn't have a spa tub.
Does Cleopatra Palace Hotel have a restaurant that serves breakfast?
Yes, Cleopatra Palace Hotel serves breakfast for a surcharge at Buffet Cleopatra.
Does Cleopatra Palace Hotel allow pets to stay for free?
No, pets aren't allowed at Cleopatra Palace Hotel though service animals are welcome.
Does Cleopatra Palace Hotel have connecting rooms available?
No, there aren't connecting guestrooms at this resort.
How close is the airport from Cleopatra Palace Hotel?
The closest major airport to Cleopatra Palace Hotel is Tenerife South Airport (TFS), which is 11.5 mi away (20 minutes by car). Another top airport is La Gomera (GMZ), which is around 29.4 mi away.
Can I book a room with a balcony at Cleopatra Palace Hotel?
Yes, every guestroom at Cleopatra Palace Hotel comes with a balcony and some offer ocean views.
Cleopatra Palace Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Highly recommend this hotel, amazing location on the beachfront next to the shops and restaurants. Staff were friendly and very helpful. Will definitely be returning here again soon.
Lovely clean hotel with friendly staff. Asked for an iron board and kettle and was brought to room straight away. So much choice for Breakfast and the freshly squeezed orange juice was amazing
Hotel in an excellent position opposite the beach. Room was spacious as was the balcony and with plenty of seats. Pool area is very good with plenty of sun beds although there are still ‘bed bookers’ Breakfast catered for all tastes being extensive. Although there did not appear to be a restaurant in the Cleopatra, the 3 restaurants in the Mediterranean Palace are available for Cleopatra guests. Not expensive and with 20% discount very reasonable, not busy and good food. Very enjoyable stay. Thank you
We loved our stay at the hotel however one criticism i have is when we checked in the receptionist told us we could have a late checkout as we were leaving in the evening but she didn't tell us that there was a 10 euro per hour charge we thought this was very unreasonable as we had spent a lot of money during our stay
The hotel and the staff were really good!
As a smoker, I didn’t like that every time I wanted to smoke while I was at the pool, I had to get up from my sunbed and go to a small corner area. I would have preferred a designated sunbed section for smokers to avoid this kind of inconvenience, especially since the corner was also in the shade and windy, which wasn’t ideal. Other than that, as I said, everything else was very nice.
Absolutely amazing hotel . Breakfast beautiful . The piano playing whilst eating breakfast was just magical . Staff very friendly . We shall be returning in march . Outstanding visit .