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Cleopatra Palace Hotel

Property class: 4
VIP Access

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Photo gallery for Cleopatra Palace Hotel

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Breakfast served
View from room
Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
  • Place, Las Vistas Beach
    ‪5 min walk‬
  • Place, Estadio Antonio Domínguez Alfonso
    ‪9 min walk‬
  • Place, Playa de las Américas
    ‪10 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Double Room, Private Pool

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool

8.6 out of 10
Excellent
(18 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View

8.8 out of 10
Excellent
(15 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, laptop workspace

Standard Room (2 Adults)

8.4 out of 10
Very good
(18 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Doble)

Minibar, in-room safe, desk, laptop workspace

Suite (Doble)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite (2 adults and 1 child)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Sea View (2 adults and 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Sea View

Beach/ocean view

Standard Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View (2 adults and 1 child)

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Arona

Cleopatra Palace Hotel places you within a 10-minute stroll of popular attractions such as Las Vistas Beach and Playa de las Américas. This 4-star resort welcomes guests with 431 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Resorts in AronaOpens in a new window

What's nearby

  • Arona Pyramid - 2 min walk - 0.1 miles
  • Las Vistas Beach - 5 min walk - 0.3 miles
  • Estadio Antonio Domínguez Alfonso - 9 min walk - 0.5 miles
  • Playa de las Américas - 10 min walk - 0.6 miles
  • Los Cristianos Beach - 17 min walk - 0.9 miles

Getting around

  • Tenerife South Airport (TFS) - 20 min drive

Restaurants

  • ‪Cafetaria Plaza - ‬3 min walk
  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪Oriental Garden - ‬1 min walk
  • ‪La Cascada Bar - ‬4 min walk
  • ‪Bianco Ristorante - ‬2 min walk

About this property

Cleopatra Palace Hotel

Guests staying at Cleopatra Palace Hotel enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking, as well as an airport shuttle for a fee (available on request). The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a hot tub, a conference center, and a business center.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include balconies, minibars, and safes.
An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Hall
  • Buffet Cleopatra
  • Pool Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Piano
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number H-38-4-0000346

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

Is free cancellation available at Cleopatra Palace Hotel?

Cleopatra Palace Hotel provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Cleopatra Palace Hotel?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Cleopatra Palace Hotel on May 1, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Cleopatra Palace Hotel?

This resort in Arona is within a 10-minute walk of Las Vistas Beach and Playa de las Américas. You'll also find Siam Park and Fañabé Beach within a short drive.

Will I be able to park at Cleopatra Palace Hotel?

Yes, uncovered self parking is offered for free at the resort. Though parking is limited parking, wheelchair-accessible van parking is also available.

Is there a spa available at Cleopatra Palace Hotel?

Spa services at the resort include massages.

Does Cleopatra Palace Hotel include a casino at the property?

No, Cleopatra Palace Hotel doesn't have a casino.

Is there an indoor pool at Cleopatra Palace Hotel?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Cleopatra Palace Hotel?

This beachfront resort offers many amenities for couples such as a beach bar and a restaurant with some guestrooms featuring a private pool.

Does Cleopatra Palace Hotel have a hot tub?

No, this resort doesn't have a spa tub.

Does Cleopatra Palace Hotel have a restaurant that serves breakfast?

Yes, Cleopatra Palace Hotel serves breakfast for a surcharge at Buffet Cleopatra.

Does Cleopatra Palace Hotel allow pets to stay for free?

No, pets aren't allowed at Cleopatra Palace Hotel though service animals are welcome.

Does Cleopatra Palace Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this resort.

How close is the airport from Cleopatra Palace Hotel?

The closest major airport to Cleopatra Palace Hotel is Tenerife South Airport (TFS), which is 11.5 mi away (20 minutes by car). Another top airport is La Gomera (GMZ), which is around 29.4 mi away.

Can I book a room with a balcony at Cleopatra Palace Hotel?

Yes, every guestroom at Cleopatra Palace Hotel comes with a balcony.

Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

elizabeth claire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just had a lovely stay at the Cleopatra Palace. Hotel is in a great spot, right on the front, use your room key to open gate onto the front. Hotel is situated on the golden mile, so many choices for food and drink and plenty of shops. Staff were friendly, breakfast had a good selection. Plenty of sun beds by the pool (pool was a bit cold). Only downside is the hotel is starting to look tired, needs renovating but other than that! It’s our 2nd stay and will be back again.
Stayed 7 nights in Jan 2026

10/10 Excellent

Philip Darren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, room could do with updating but it was Very Clean, well done to the hotel staff top drawer 😀👍
Stayed 7 nights in Dec 2025

8/10 Good

Louise

Stayed 10 nights in Aug 2025

10/10 Excellent

Gregory, Sequim

Stayed 10 nights in Dec 2025

10/10 Excellent

Ana Maria Ojeda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to make my mum comfortable in the absence of a disabled adapted room
Stayed 7 nights in Nov 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The arrival and check in was amazing. Sinthia on receotion was outstanding!! Super efficient and friendly and did everything to ensure we had the very best service and experience. I cant praise her highly enough. Incredible.
Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel . Breakfast beautiful . The piano playing whilst eating breakfast was just magical . Staff very friendly . We shall be returning in march . Outstanding visit .
Stayed 4 nights in Nov 2025

6/10 Okay

IAN

Stayed 7 nights in Nov 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Great hotel staff very friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities
Great room, very clean, great service at reception
Stayed 2 nights in Nov 2025

8/10 Good

david

Traveled with group
Liked: Staff & service, amenities
Room could have been cleaner. Decor is a bit dated too. All round a good experience.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff fab location
Stayed 7 nights in Nov 2025

10/10 Excellent

samuel

Stayed 2 nights in Nov 2025

6/10 Okay

Kieran

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is very dated.
Stayed 5 nights in Nov 2025

10/10 Excellent

Rhiannon Amee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing in every area!
Stayed 3 nights in Oct 2025

8/10 Good

Craig

Stayed 7 nights in Oct 2025

10/10 Excellent

Jayne

Traveled with group
Liked: Amenities
Amazing hotel. The staff went above and beyond. Nothing was any trouble for them. Pool side great. Free towels. Breakfast was the best ever for choice and a piano playing. Room was huge and comfortable. Would highly recommend and we will be back. Thank you 🙏
Stayed 3 nights in Oct 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite, friendly, helpful staff, clean hotel, good facilities, close to shopping, restaurants and the beach. Ideal.
Stayed 10 nights in Aug 2025

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, room comfort

8 day break

Staff were amazingly polite and helpful. Coffee at breakfast dreadful- buy a good cup for 2.50 at the pool bar at 1030 instead . Otherwise breakfast ok. Rooms are a bit dated but good size and perfectly ok. Would go back .
Stayed 8 nights in Aug 2025

10/10 Excellent

Azzouz

Traveled with family
Liked: Amenities
A
Stayed 7 nights in Aug 2025

10/10 Excellent

Gayle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptionally clean and the sea view was amazing. The staff were amazing and helped with everything. The breakfast is top notch and set you up with plenty of choice.
Stayed 7 nights in Aug 2025

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay there, esp coz it was my fiancee's birthday weekend. It was so lovely meeting Janine at the reception. She gave as a warm welcome oh and her aura!!simply the best. Thankyou Cleopatra, we'll be back☺️
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay.

We enjoyed our one night stay- room comfortable but dated. Limited staff around the pool area for services. Location PERFECT!!
Stayed 1 night in Aug 2025

10/10 Excellent

Kamani, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything what I expected was there including live music and singing...
Stayed 5 nights in Jul 2025

8/10 Good

Gino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Next to the beach, restaurants and shops
Stayed 7 nights in Jul 2025

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