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SureStay by Best Western Smithers

Property class: 3

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Photo gallery for SureStay by Best Western Smithers

A hotel room with a wooden desk, a flat-screen TV, a coffee maker, a microwave, and a mini fridge.
A hotel room with a bed, bedside tables, a chair, a desk, a television, and a window.
A reception desk with a sign reading 'SureStay by BEST WESTERN,' two monitors, a plant, and a fire extinguisher.
A kitchen with white cabinets, a black refrigerator, a stove, and a microwave.
A restaurant interior with multiple dining tables and chairs, a bar area with a counter and shelves of bottles, and a large window providing natural light.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3984 BC-16 W, Smithers, BC, V0J 2N0
  • Place, Heritage Park
    ‪4 min walk‬
  • Place, Bulkley Valley Museum
    ‪5 min walk‬
  • Place, Smithers Golf & Country Club
    ‪3 min drive‬
  • Airport, Smithers, BC (YYD-Smithers Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

A hotel room with a bed, a kitchenette, and a bathroom.

Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

A hotel room with a bed, desk, chair, TV, and a window.

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a TV, a desk, and a wardrobe.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a flat-screen TV, and a bedside lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchenette

A hotel room with a bed, bedside tables, a chair, a desk, a television, and a window.

Family Suite, Multiple Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

A hotel room with a bed, desk, chair, television, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with two beds, a desk, a flat-screen TV, and a bedside lamp.

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a flat-screen TV, and a bedside lamp.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a nightstand with a lamp, and a chair.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Smithers

Bulkley Valley Museum is within a 5-minute walk of SureStay by Best Western Smithers while other popular sites like Smithers Golf & Country Club are within a mile (2 km). This 3-star hotel has 61 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Heritage Park - 4 min walk - 0.3 miles
  • Bulkley Valley Museum - 5 min walk - 0.3 miles
  • Bulkley River - 1 min drive - 0.6 miles
  • Ski Smithers - 3 min drive - 1.3 miles
  • Smithers Golf & Country Club - 3 min drive - 1.3 miles

Getting around

  • Smithers Station - 15 min walk
  • Smithers, BC (YYD-Smithers Regional) - 10 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪Roadhouse Smithers - ‬16 min walk
  • ‪Smithers Brewing Co. - ‬8 min walk

About this property

SureStay by Best Western Smithers

Guests staying at SureStay by Best Western Smithers enjoy free WiFi in public areas, local meal delivery service, and a vending machine. Free parking is included with your stay. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 50-inch Smart TVs with cable channels. Microwaves, ovens, and coffee makers are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Oven
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per pet (varies based on length of stay)
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for CAD 10 per night

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capri Motor inn Smithers
Capri Motor Smithers
Capri Motor inn Hotel
Capri Motor inn Smithers
Capri Motor inn Hotel Smithers

Frequently asked questions

What is there to do close to SureStay by Best Western Smithers?

This hotel in Smithers is within a 10-minute walk of Bulkley Valley Museum and Heritage Park. You'll also find Ski Smithers and Smithers Par 3 & RV within a short drive.

How much does it cost to stay at SureStay by Best Western Smithers?

As of Oct 19, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Smithers on Nov 18, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay by Best Western Smithers?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does SureStay by Best Western Smithers feature a casino at the property?

No, SureStay by Best Western Smithers doesn't have a casino.

Is there an indoor pool at SureStay by Best Western Smithers?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at SureStay by Best Western Smithers?

Couples staying at this hotel will appreciate amenities like a smart TV and meal delivery service as well as a restaurant.

Are there hot tubs at SureStay by Best Western Smithers?

No, this hotel doesn't have a spa tub.

Does SureStay by Best Western Smithers have a restaurant that serves breakfast?

Yes, SureStay by Best Western Smithers serves free continental breakfast each morning from its restaurant.

Will SureStay by Best Western Smithers allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at SureStay by Best Western Smithers for a fee of CAD 20 per pet, per night.

Are there connecting rooms at SureStay by Best Western Smithers?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to SureStay by Best Western Smithers?

The closest major airport to SureStay by Best Western Smithers is Smithers, BC (YYD-Smithers Regional), which is 3.4 mi away (10 minutes by car).

Are there rooms with balconies at SureStay by Best Western Smithers?

No, you won't find guestrooms with balconies at SureStay by Best Western Smithers.

SureStay by Best Western Smithers Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 50 out of 172 reviews
Rating 8 - Good. 40 out of 172 reviews
Rating 6 - Okay. 39 out of 172 reviews
Rating 4 - Poor. 28 out of 172 reviews
Rating 2 - Terrible. 15 out of 172 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel for an affordable price. Comfortable and quiet.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and very comfortable even with the current renovation.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Only there for 2 nights so didn't partake of the exercise room or others. Location is convenient walk to downtown. Breakfast was basic but definitely adequate. Overall good stay. Would stay there again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sufficient breakfast, climate in the room was comfortable, we would stay here again
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
There are renovations in progress which are certainly due, but we had a renovated room that was very nice. Breakfast had decent selection and quality. We would certainly stay again, and look forward to the completed renovations.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful with directions, basic rooms, Bacis breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room appeared newly renovated and was very clean. Continental breakfast was sparse but Tim Horton’s is next door for anyone who wants something else. We were happy with the clean quiet room.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Price was right
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Was nice stay
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable but there was stains on the carpet from drywall and drywall dust all over the bathroom counter.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The location was convenient for our needs and the bed was reasonably comfortable. The bathroom door was very noisy to open or close. Hallway carpets were very worn. Breakfast was better than we expected for a continental breakfast.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and Front desk young man was polite and courteous.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were welcoming, very efficient and ready for our arrival. Rooms are basic, very clean and tidy and perfect for the travel we were doing. It was easy to have our little dog buddy with us, we were given a room close to the outside door and main level which was super helpful for us. Thanks for the hospitality!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Looks dated from the outside even hard to find if you don’t know it. But it’s clean and friendly staff. Check in was a record time not your usual 15 minute wait. Breakfast was positively good. I expected a muffin and a banana but there was an actual breakfast corner. Will book again!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Breakfast was good
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SureStay by Best Western - Smithers BC BEDBUGS DO NOT GO ANYONE YOU KNOW THERE OR PLANNING TO STAY - TELL THEM TO GET OUT
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
TV didn't show FIFA Team Canada game without registering. Shampoo and conditioner were out in bathroom. Comfy beds. Very helpful front counter staff.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were worn and very dated. Breakfast was disappointing.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and updated Beds were comfortable Biggest issue we had with this hotel was the access to the front door Parking was horrendous and there was no where close to the front to stop and unload We checked out the free breakfast as well but you get what you pay for We would not stay here again just based on the parking alone
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
All was fine except check-in and no elevator.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
NA
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Disliked: Cleanliness
Cleaning was not so good. I found some hair in the bath tub And some hair in the beds... They should be sure to replace all sheets and towels.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
The air conditioning worked really well. I liked that you could use Netflix and other streaming apps on the TV Room had a very heavy chemical smell though. Property was very old and in need of updates. Bed was pretty comfortable.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there first day during a surgical visit, everything was fantastic
Stayed 2 nights in Mar 2026