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Jacir Palace Hotel Bethlehem

5.0 star property
Luxury hotel with 4 restaurants and 2 hot tubs

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Photo gallery for Jacir Palace Hotel Bethlehem

Theater show
Interior entrance
Indoor wedding
Indoor wedding
Outdoor dining

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Hot Tub
  • Gym
  • Room service

Explore the area

View in a map
Jerusalem Hebron Road, Bethlehem
  • Place, Rachel's Tomb
    ‪14 min walk‬
  • Place, Church of the Nativity
    ‪15 min walk‬
  • Place, Western Wall
    ‪16 min drive‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪47 min drive‬

Room options

About the neighborhood

Bethlehem

Jacir Palace Hotel Bethlehem is a short stroll from Palestinian Heritage Center and Mosque of Omar. This 5-star hotel welcomes guests with 250 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Palestinian Heritage Center - 10 min walk - 0.6 miles
  • Rachel's Tomb - 14 min walk - 0.8 miles
  • Church of the Nativity - 15 min walk - 0.8 miles
  • Israel Museum - 10 min drive - 5.2 miles
  • Western Wall - 16 min drive - 5.8 miles

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 12 min drive
  • Ben Gurion Airport (TLV) - 54 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Stars And Bucks - ‬12 min walk
  • ‪Milano Restaurant - ‬8 min walk
  • ‪Layalena Sweets - ‬15 min walk
  • ‪Singer Cafe - ‬12 min walk

About this property

Jacir Palace Hotel Bethlehem

Luxury hotel with 4 restaurants and 2 hot tubs
Jacir Palace Hotel Bethlehem features a full-service spa, a nightclub, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the shuttle from the hotel to the airport (available 24 hours) for ILS 400 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a children's pool, a gym, and 2 hot tubs.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport Frette Italian sheets and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Washers/dryers, dining areas, and sitting areas are also available.
2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: ILS 35 for adults and ILS 35 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 hot tubs
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 7 floors
  • Banquet hall
  • Built in 1910
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for ILS 100.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately ILS 35 for adults and ILS 35 for children
  • Airport shuttle fee: ILS 400 per vehicle (roundtrip)
  • Rollaway bed fee: ILS 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Bethlehem Intercontinental
Intercontinental Bethlehem
Intercontinental Bethlehem Jacir Palace
Intercontinental Jacir Palace Bethlehem
Intercontinental Palace
Jacir Intercontinental Bethlehem
Jacir Palace Intercontinental
Jacir Palace Intercontinental Bethlehem
Jacir Palace Intercontinental Hotel
Jacir Palace Intercontinental Hotel Bethlehem
Jacir Palace Hotel Bethlehem
Jacir Palace Hotel
Jacir Palace Bethlehem
Jacir Palace
Jacir Palace Hotel Bethlehem Palestinian Territories
Jacir Bethlehem Bethlehem
Jacir Palace Hotel Bethlehem Hotel
Jacir Palace Hotel Bethlehem Bethlehem
Jacir Palace Hotel Bethlehem Hotel Bethlehem

Frequently asked questions

What's there to do close to Jacir Palace Hotel Bethlehem?

This hotel is located in Bethlehem, a short 15-minute walk from Church of the Nativity and also 9 minutes on foot from Palestinian Heritage Center. You'll also find Rachel's Tomb and Mosque of Omar less than a mile away.

Will I be able to park at Jacir Palace Hotel Bethlehem?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at Jacir Palace Hotel Bethlehem?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Jacir Palace Hotel Bethlehem have a casino?

No, Jacir Palace Hotel Bethlehem doesn't have a casino.

Is there an indoor pool at Jacir Palace Hotel Bethlehem?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs.

Is Jacir Palace Hotel Bethlehem a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Are there hot tubs at Jacir Palace Hotel Bethlehem?

Yes, this hotel has 2 spa tubs.

Does Jacir Palace Hotel Bethlehem have a restaurant with a breakfast menu?

Yes, Jacir Palace Hotel Bethlehem has 4 restaurants, and serves continental breakfast each morning for a surcharge.

Does Jacir Palace Hotel Bethlehem allow pets to stay free of charge?

No, pets and service animals aren't allowed at Jacir Palace Hotel Bethlehem.

Does Jacir Palace Hotel Bethlehem have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Jacir Palace Hotel Bethlehem?

The closest major airport to Jacir Palace Hotel Bethlehem is Ben Gurion Airport (TLV), which is about 27.8 mi away.

Can I book a room with a balcony at Jacir Palace Hotel Bethlehem?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Does Jacir Palace Hotel Bethlehem host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Jacir Palace Hotel Bethlehem.

Reviews

Jacir Palace Hotel Bethlehem Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities
Rating 10 - Excellent. 19 out of 57 reviews
Rating 8 - Good. 13 out of 57 reviews
Rating 6 - Okay. 14 out of 57 reviews
Rating 4 - Poor. 5 out of 57 reviews
Rating 2 - Terrible. 6 out of 57 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great breakfast and very nice and friendly staff.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical place to stay in Bethlehem. Good value for money.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The building is very unique, but the service is very poor for five star rating.
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Ihsan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good like a palace, beautiful garden. The rooms were spacious and comfortable.
Stayed 5 nights in Mar 2019

8/10 Good

Ingrid, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities
Young lady at reception was very helpful in giving directions. Breakfast choices need improvement for this class of hotel.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Dec 2018

4/10 Poor

Darren, Wales

Disliked: Cleanliness, property conditions & facilities

Poorly maintained

Historic building with great facilities but not well maintained or cleaned. I was disappointed with the stay and it did not represent value for money. Would not recommend.
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Holiday in Bethlehem

Fabulous stay in a shabby, sheek hotel with an amazing pool! Stayed for a week. Visited the Dead Sea, Old Jerusalem, Manger Square, Holocaust Museum, the Walled Off Hotel (Banksy Hotel), the Wall to see the art. Lots of lazy time by the pool.
Stayed 7 nights in Aug 2018

6/10 Okay

AS, UK

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Understandably a bit faded at the edges. Good location and now more geared to groups and local weddings.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were very nice. The hotel needs a bit of repair, but overall is was good. It had a very nice gym; which we do not find in many hotels in Middle East or Europe.

6/10 Okay

Mary

Disliked: Cleanliness, staff & service

Long stay fo business

The buildings are amazing and it is fine for a one or two night stay. However if you are staying for two or three weeks it is not so great. The breakfast is almost the same every day with no fresh fruit other than the occasional water melon. I got very tired of tinned pineapple! Also the dinner options were limited. The tent restaurant was advertised as 'Grillin and Chillin' but the grilled foods only included deep fried French fries with no alternative. The area also was not ideal due to the proximity to the Wall where there were some protests particularly on Fridays.
Stayed 18 nights in Jul 2017

6/10 Okay

Verified traveler

Disliked: Staff & service

Nice place with poor service

The hotel location are excellent , the old building and the hotel design is wonderful and give me anew experience. But the service is very poor , no stafff , slow feed back Its like ( help ur self ) no one is here to serve u Swimming pool is good and food is not that good It deserve 3.5 The price per night is expensive compared with hotel service
Stayed 1 night in Jul 2017

4/10 Poor

Susan

Not Recommended

I recently booked a seven-night stay through Hotels.com at the Jacir Palace Hotel in Bethlehem in March of 2017. I ended up canceling the last night due to the fact that my traveling companion had to rearrange her round trip air itinerary because El Al Israel Airlines refused to let her board the flight. We notified the hotel desk in advance and they agreed to refund the credit card for one night's stay in the amount of $120. After multiple emails over the period of the last 10 weeks, most of which have gone unanswered, the hotel has still not refunded the $120. When Hotels.com called Jacir Palace, to inquire about the status of the impending refund, they were advised that there is no record of a refund request on file. 
Although I have no complaints about the condition of the hotel or the staff I can’t recommend the Jacir Palace Hotel because they are not responsive at all to email communications and have not followed thru re the cancellation/refund that they agreed to. I was advised by Hotels.com that there was nothing that they could do to assist me. They suggested that I dispute the charge with the credit card company. It's disappointing that Hotels.com does not hold their partner hotels accountable.
Stayed 7 nights in Mar 2017

2/10 Terrible

Leon, Manchester UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booked 14 nights, left after first night, VERY BAD

Bullet point Summary 1. We emailed before our trip to see if hotel supplied power adapters, they said they do, they lied, and our phones were dead that night after long day flying. 2. Would not take Pound Sterling despite saying they do. 3. Told us they can exchange sterling to shekel but when I got to counter they said they cant. Then changed to say they can but will have to give us a poor rate and we are better going elsewhere? WHY? We are your guest so be fair. 4. Room was very dirty, floor not hoovered and mini fridge had blown up and was nothing but a shell. Duvets and pillow cases had holes in them. 5. Breakfast included, if you like mash potato and insect coated stale bread 6. Website states pool is open in Spring and it wasn't. Although we went in late April during 30'c heat. 7. They did nothing when we complained about adaptor and room cleanliness. 8. When we decided to leave the next day, I refused to pay the massive $120 a night fee based on the fact they had not supplied what they should have and I demanded a discount. The response was to call security. Jacir Palace almost ruined our holiday. As it is they badly let us down as I was really looking forward to days lounging by the pool and swimming with my 2 yr old daughter. We were lucky enough to find another hotel with room for us as it was easter weekend which is a busy time. I strongly advise anyone to AVOID this place.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location to walk to old city and see the western wall as well as visit the Banksy museum to get more info on the long history of conflict

6/10 Okay

Jamal

Disliked: Property conditions & facilities, room comfort

Disappointed

Hotel needs a lot of improvements- no towels in the rooms- phone not working- breakfast was awful. Beds need to be renewed- old and sagging.

4/10 Poor

Muhammed

Disliked: Staff & service, property conditions & facilities, room comfort

Average

Bethlehem was an interesting city to visit. The hotel, however, was not great. The hotel was obviously a grand hotel once upon a time, when it belonged to the the Intercontinental group. It is now tired, and it shows. We were not allowed an early check-in, and the hotel did not seem to have a secure locked room to store our luggage, hence we were told to leave it in the reception lobby. I must add that it was still safely there when we got back from exploring. We were given a room with 2 twin beds instead of a king size, and were told that there were no rooms with king size beds available, even though the hotel did not appear to be full. They then just joined the 2 beds together. Breakfast was not great. A large variety but not the best or most fresh. The hotel should consider making a smaller variety and concentrate on quality instead. Also, while the room was clean the lobby area was quite dusty.

6/10 Okay

Ayesha, Durban, South Africa

Disliked: Property conditions & facilities

Not the "Grand Lady" it was in 2000

I first stayed at Jacir Palace in Sept 2000 (just before the Intifada)- it was magnificent- from décor, to service and food; and I really looked forward to returning to the splendor of the hotel. However, I was somewhat disappointed- the hotel is now jaded, the housekeeping is awful and the breakfasts were the same for all 5 days that I stayed there. It is definitely not 5-Star quality. I guess it is ok if it is a one night stay, but the "cracks" in the system become glaring, if staying longer. I do not believe that one needs to call each time for amenities that are meant to be replenished daily. The staff are friendly bit this does not make up for its downsides. It has so much potential and if restored to its previous "glory", i would definitely return, but not in its current state, when there are hotels in the vicinity that provide excellent service.

8/10 Good

Mohammed, Palestine

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

not 5 Stars hotel

Not Bad ,, But not as 5 Star Hotel .. the room was poor for cleanness,,

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Craig, Orlando, Florida

Liked: Staff & service
Disliked: Property conditions & facilities

Ok

The hotel has wonderful potential but is in need of some restoration and a makeover/updates. Items like the carpets, robes, curtains etc. had holes in them or burns on them. It has the potential to be wonderful. The staff was very friendly and helpful.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

in need of maintenance

Was prestigious when it was member of the Intercontinental family of hotels. In much need of maintenance

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