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Hotel Rural El Refugio

3.0 star property
Hotel with a seasonal outdoor pool, in the vicinity of Las Nieves Peak

Choose dates to view prices

Photo gallery for Hotel Rural El Refugio

Exterior
Property entrance
Classic Twin Room | Free WiFi, bed sheets
Library
Library

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle Cruz de Tejeda S/N, Tejeda, Gran Canaria, 35328
  • Agaete Valley
  • Las Nieves Peak
    ‪13 min drive‬
  • Nublo Rock
    ‪29 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪40 min drive‬

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Room options

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Free WiFi, bed sheets

Classic Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Tejeda

Hotel Rural El Refugio places you 5.3 mi (8.5 km) from Las Nieves Peak. This 10-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Las Nieves Peak - 13 min drive - 5.1 miles
  • Los Tilos de Moya National Park - 19 min drive - 9.6 miles
  • Bandama Caldera - 24 min drive - 10.7 miles
  • Nublo Rock - 29 min drive - 7.7 miles
  • Las Canteras Beach - 35 min drive - 18.4 miles

Getting around

  • Gran Canaria Airport (LPA) - 63 min drive

Restaurants

  • ‪El Labrador - ‬10 min drive
  • ‪Dulceria Nublo - ‬10 min drive
  • ‪Restaurante Grill la Cumbre - ‬9 min drive
  • ‪Restaurante Grill Sibora - ‬21 min drive
  • ‪Restaurante Mirador la Cilla - ‬17 min drive

About this property

Hotel Rural El Refugio

Hotel with a seasonal outdoor pool, in the vicinity of Las Nieves Peak
Guests of Hotel Rural El Refugio enjoy free WiFi in public areas, a seasonal outdoor pool, and a library. Free offsite parking is included with your stay. Staff members can help with accommodation requests, and provide front-desk service during limited hours. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a garden, and a vending machine.
32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Wardrobes or closets are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: EUR 9.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 20
  • Snack bar/deli

Things to do

  • Books
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Half board rate plans do not include drinks with dinner.

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 20

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June 14 to September 30.
  • Pool access available from 10:00 AM to 7:00 PM.
  • There are no elevators.

Property is also known as

El Refugio Hotel Tejeda
El Refugio Tejeda
El Refugio
Hotel Rural El Refugio Hotel
Hotel Rural El Refugio Tejeda
Hotel Rural El Refugio Hotel Tejeda

Frequently asked questions

Is a free cancellation option available at Hotel Rural El Refugio?

Hotel Rural El Refugio provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do close to Hotel Rural El Refugio?

This hotel is located in Tejeda within a short 17-minute walk of Mirador Pico de la Gorra. You'll also find Museo de esculturas Abraham Cardenes and Dulceria Nublo within a short drive.

Will I be able to park at Hotel Rural El Refugio?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Hotel Rural El Refugio have a casino at the property?

No, Hotel Rural El Refugio doesn't have a casino.

Will I find an indoor pool at Hotel Rural El Refugio?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 7:00 PM and the seasonal pool will be open from June 14 until September 30.

Is Hotel Rural El Refugio good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Are there hot tubs at Hotel Rural El Refugio?

No, there isn't a spa tub at this hotel.

Does Hotel Rural El Refugio have a restaurant with a breakfast menu?

Yes, Hotel Rural El Refugio serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Hotel Rural El Refugio allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Rural El Refugio for a fee of EUR 10 per pet, per night. The property also provides food and water bowls.

Does Hotel Rural El Refugio have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Rural El Refugio?

The closest major airport to Hotel Rural El Refugio is Gran Canaria Airport (LPA), which is 27 mi away (63 minutes by car).

Are there rooms with balconies that I can book at Hotel Rural El Refugio?

No, there aren't any guestrooms with balconies at Hotel Rural El Refugio.

Hotel Rural El Refugio Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 103 reviews
Rating 8 - Good. 52 out of 103 reviews
Rating 6 - Okay. 15 out of 103 reviews
Rating 4 - Poor. 7 out of 103 reviews
Rating 2 - Terrible. 4 out of 103 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

5.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend taking all your meals in the restaurant. Top quality food and well worth the calories!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is charming and in a quite setting. Basic facilities but okay for an overnight stay not a longer period.
Stayed 1 night in May 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent one night here whilst driving up through the mountains which was a scary experience.The hotel was good enough for one night and served its purpose.The restaurant was not open so we thought we would eat at the cafe/bar/restaurant next door to the hotel only to find that they closed at 17.30.We then booked a table at the hotel opposite and found the food inedible so we returned it and refused to pay.Don’t go to this restaurant.!
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Lovely friendly family feel, at 1510m high outside conditions can be harsh, but we were well looked after and enjoyed our stay.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with family
No answer to messages when we had to try to change booking due to our dog being terminally ill
Stayed 2 nights in Feb 2019

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Hotel was a beautiful location. Room was very comfortable. All the staff were very friendly and helpful. Wonderful views of the mountains.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

nigel, UK

Disliked: Property conditions & facilities, room comfort

5 stats for location, but not good otherwise

In the winter this place is very cold as it has little heating, thin bedding, draughty buildings. Generally old and worn out inventory. Needs a major upgrade. Price high in relation to what you get.

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genuine Hospitality

The owners of this hotel were genuinely kind and helpful from the moment we arrived. The location in the mountains is a perfect place to start your hikes through the interior of Gran Canaria and the breakfast is well worth the addition as it is both well stocked to get you going and, being a small, more remote location, there aren't much for other options. The hospitality alone is worth the stay, plus the amazing views found down any trail that start just a few minutes walk away. Highly recommended original, local, and authentic hotel.

10/10 Excellent

Paul, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant place and staff! : )

8/10 Good

Brian, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great little find in the heart of Gran Canaria

This is a great little find in the centre of Gran Canaria. The owner Juan Manuel went out of his way to be helpful recommending hikes etc. The food in the evening was basic but very adequate and plenty of it. Breakfast was great! Although my room was a little dark (given how it faced) the hotel has a 'salon' with great views out to Tenerife for sunset. I would highly recommend this hotel. It's not luxury but the traditional rustic country feel makes up for this.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Welcoming hotel "on the top"

Very welcoming proprietors, nice lounge when log fire lit, fire needed during our stay as four days of thick ,fog and cold. Good breakfast

10/10 Excellent

Benjamin, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at el refugio whilst on a walking trip on Gran Canaria. The owner/host was a lonely man who went out of his way to be of assistance to us.. Very charming and always friendly. The hotel is cute and in a great area for the walks we wanted to do

8/10 Good

Denise, Puerto Mogan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic Comfort

Rustic, traditional, authentic and friendly.

8/10 Good

Liv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gjertrud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flott beliggenhet

Koselig rom på fjellet. Mulig med online innsjekking dersom man ankommer hotellet etter kl 17. God middag og frokost.
Stayed 1 night in Jan 2025

6/10 Okay

maryse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas de critique sur l'hôtel et le restaurant attenant. Mais recevoir 2 mels par jour pour que je fasse le chek in en ligne et que j'arrive avant 17h,ce fut agaçant.
Stayed 1 night in Jan 2025

8/10 Good

Hans Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Laurent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Top view
Stayed 1 night in Dec 2024

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vackert läge och trivsamt
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Knut

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad es que le pondría un 10 por la amabilidad de todo el personal, el desayuno que aunque no es muy variado pero es de calidad, las cenas son estupendadas, la sala común, el jardín y la piscina son muy agradables, el entorno es maravilloso, la limpieza exquisita... pero el colchón es incómodo y hay muchos comentarios sobre ello como para hacerles caso ya que el descanso es fundamental.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne restauration, couple charmant à notre écoute.
Stayed 2 nights in Apr 2024

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