When we arrived, we were told that breakfast was included and were given instructions accordingly. The next morning, we called the office to confirm the details, only to be told that breakfast was not included and that the receptionist had made a mistake—even though she had checked our paperwork. We had to go out and buy breakfast from the supermarket.
The man we spoke to on the phone was quite rude and dismissive. On top of that, I emailed management about another issue—our room was supposed to have a spa, but it didn’t. I have yet to receive any response at all.
Overall, very disappointed with communication.
Good points was it had upstairs and the girls loved that. And garden view.