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Mercure Zakopane Kasprowy is located within a mile (2 km) of Villa Koliba and Tatra Museum. This 288-room, 3-star hotel has 3 restaurants, ski-in/ski-out access, and an outdoor pool. It's in the mountains and also near Shrine of Our Lady of Fatima and Zakopane Aqua Park.


Enjoy a drink at the bar or relish the international cuisine at Alpejska Restaurant, one of 3 onsite restaurants, which serves breakfast, lunch, and dinner. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


All of Mercure Zakopane Kasprowy's 288 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bathrobes. Other amenities include phones, ironing boards, and desks.

Property features

At Mercure Zakopane Kasprowy, guests enjoy ski-in/ski-out access, an indoor pool, and an outdoor pool. Parking is PLN 35 per night (PLN 60 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for PLN 350 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this ski hotel include a children's pool, a fitness center, and a sauna.


  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Ski-in/ski-out access
  • Outdoor pool and indoor pool

Hotel Amenities

Hotel Amenities

Have fun with onsite winter activities, including downhill skiing and snowboarding. Enjoy a swim in the indoor and outdoor swimming pools after a day on the slopes. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. High-speed wired and wireless Internet access is complimentary. This ski hotel also offers a children's pool, a complimentary children's club, and an outdoor tennis court. Onsite parking is available (surcharge).

Mercure Zakopane Kasprowy has designated areas for smoking.

  • Ski passes available 
  • RV, bus, truck parking 
  • Breakfast available (surcharge) 
  • Indoor pool 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 288 
  • Multilingual staff 
  • Gift shops or newsstand 
  • Tennis on site 
  • Spa treatment room(s) 
  • Bar/lounge 
  • Elevator/lift 
  • Fitness facilities 
  • Arcade/game room 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • 24-hour front desk 
  • Area shuttle (surcharge) 
  • Outdoor pool 
  • Rooftop terrace 
  • Luggage storage 
  • Number of floors - 7 
  • Meeting rooms 5 
  • Valet parking (surcharge) 
  • Train station pickup (surcharge) 
  • Pool sun loungers 
  • Self parking (surcharge) 
  • Number of restaurants - 3 
  • Conference space size (feet) - 10226 
  • Number of meeting rooms - 5 
  • Ski storage 
  • Children's pool 
  • Business center 
  • Coffee shop or café 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Picnic area 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Conference center 
  • Outdoor tennis court 
  • Conference space size (meters) - 950 
  • Ski-in/ski-out access 
  • Number of buildings/towers - 1 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge), Valet parking (surcharge), RV, bus, truck parking

Room Amenities

Mercure Zakopane Kasprowy offers 288 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Air conditioning 
  • Free bottled water 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Iron/ironing board 
  • Television 
  • Desk 
  • Hypo-allergenic bedding available 
  • Phone 
  • Refrigerator 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Shower/tub combination 
  • Free toiletries 
  • Rollaway/extra beds (surcharge) 
  • Free wired high-speed Internet 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Alpejska Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Banquet Hall Zakopane - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Kasprowy Inn - This restaurant specializes in regional cuisine and serves lunch and dinner. Reservations are required.

Lobby Bar Panorama - Onsite bar.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Tennis lessons on site 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Hiking/biking trails nearby 
  • Scuba diving nearby 
  • Bicycle rentals on site 
  • Mountain biking on site 
  • Playground on site 
  • Ski equipment rentals on site 
  • Ski lessons on site 
  • Downhill skiing on site 
  • Snowboarding on site 
  • Cave exploring/spelunking nearby 

Spa Services

  • Manicures and pedicures 
  • Massages 
  • Body treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of PLN 60 per pet, per night
  • Dogs and cats only

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 18


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: PLN 2 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: PLN 42 per person (approximately)
  • Airport shuttle fee: PLN 350 per vehicle (roundtrip)
  • Self parking fee: PLN 35 per night
  • Valet parking fee: PLN 60 per night
  • Pet fee: PLN 60 per pet, per night
  • Rollaway bed fee: PLN 105 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Kasprowy
  • Kasprowy Mercure
  • Kasprowy Zakopane
  • Mercure Kasprowy
  • Mercure Kasprowy Hotel
  • Mercure Kasprowy Hotel Zakopane
  • Mercure Kasprowy Zakopane
  • Mercure Zakopane Kasprowy
  • Zakopane Kasprowy
  • Zakopane Mercure
  • Accor Kasprowy Zakopane
  • Mercure Kasprowy Zakopane Hotel Zakopane
  • Mercure Zakopane Kasprowy Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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