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Swiss-Belhotel Tarakan

4.0 star property

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Photo gallery for Swiss-Belhotel Tarakan

Lobby lounge
Presidential Room, Non Smoking, City View | Bathroom | Shower, free toiletries, hair dryer, slippers
Breakfast, lunch and dinner served
Exterior
Outdoor pool, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jalan Mulawarman 15, Tarakan, East Kalimantan, 77111
  • Place, Grand Tarakan Mall
    ‪2 min walk‬
  • Place, Gusher Plaza
    ‪9 min walk‬
  • Place, Mangrove Forest
    ‪4 min drive‬
  • Airport, Tarakan (TRK-Juwata)
    ‪5 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Room, Non Smoking, City View

Presidential Room, Non Smoking, City View | Premium bedding, down comforters, minibar, in-room safe

Presidential Room, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double

Superior Double | City view

Superior Double

  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Twin Room

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room

  • City view
  • 274 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room

  • City view
  • 361 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Tarakan

Swiss-Belhotel Tarakan places you next to Grand Tarakan Mall and within a 15-minute walk of Gusher Plaza. This 81-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Grand Tarakan Mall - 2 min walk - 0.1 miles
  • Gusher Plaza - 9 min walk - 0.5 miles
  • Bekantan Conservation Area Mangrove Park - 1 min drive - 0.7 miles
  • Mangrove Forest - 4 min drive - 1.6 miles
  • Stadium Datu Adil - 9 min drive - 2.0 miles

Getting around

  • Tarakan (TRK-Juwata) - 10 min drive

Restaurants

  • ‪Rumah Makan "Senang - ‬4 min walk
  • ‪Ikan bakar TURI tarakan - ‬5 min walk
  • ‪Cafe Milia Tarakan - ‬3 min walk
  • ‪Warung Gendon - ‬4 min walk
  • ‪Kedai Kopi Aceh Abby - ‬4 min walk

About this property

Swiss-Belhotel Tarakan

Guests of Swiss-Belhotel Tarakan enjoy a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with a free shuttle from the airport to the hotel (available on request). Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and conference space.
21-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer free toiletries and slippers. Other standard amenities include minibars, coffee makers, and free newspapers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments. The spa is open daily.

Similar properties

Presidential Room | Minibar, in-room safe, iron/ironing board, free WiFi
Paradise by CaLia Tarakan
Tarakan
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$49 nightly
The price is $55
Jul 4 - Jul 5
Total with taxes and fees
Paradise by CaLia Tarakan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 6:00 AM to 9:00 AM on request
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 75,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Swiss Cafe

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM

Express check-in available

Minimum check-in age: 17

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 584000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 75000 for children
  • Rollaway bed fee: IDR 584000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the free airport pick-up service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 17 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Swiss-Belhotel Hotel Tarakan

Swiss-Belhotel Tarakan

Swiss-Belhotel Tarakan Hotel

Frequently asked questions

Is free cancellation available at Swiss-Belhotel Tarakan?

Swiss-Belhotel Tarakan offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Swiss-Belhotel Tarakan?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Tarakan on Jun 12, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Swiss-Belhotel Tarakan?

This hotel is located in Tarakan, just steps from Grand Tarakan Mall. You'll also find Mangrove Forest and Gusher Plaza within a short drive.

Is there parking available at Swiss-Belhotel Tarakan?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Swiss-Belhotel Tarakan?

There is a full-service spa available for guests to enjoy and services include couples treatments, massages, and body treatments.

Does Swiss-Belhotel Tarakan feature a casino on the premises?

No, Swiss-Belhotel Tarakan doesn't have a casino.

Is there an indoor pool at Swiss-Belhotel Tarakan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Swiss-Belhotel Tarakan?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Swiss-Belhotel Tarakan?

No, this hotel doesn't have a spa tub.

Does Swiss-Belhotel Tarakan have a restaurant with a breakfast menu?

Yes, Swiss-Belhotel Tarakan serves buffet breakfast for a surcharge each morning at The Swiss Cafe.

Does Swiss-Belhotel Tarakan allow pets to stay for free?

No, pets and service animals aren't allowed at Swiss-Belhotel Tarakan.

Are there connecting rooms at Swiss-Belhotel Tarakan?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Swiss-Belhotel Tarakan?

The closest major airport to Swiss-Belhotel Tarakan is Tarakan (TRK-Juwata), which is 2.3 mi away (10 minutes by car).

Are there rooms with balconies at Swiss-Belhotel Tarakan?

No, you won't find guestrooms with balconies at Swiss-Belhotel Tarakan.

Does Swiss-Belhotel Tarakan have a wedding venue on site?

There are wedding services available at Swiss-Belhotel Tarakan if that's in your vacation plans.

Swiss-Belhotel Tarakan Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 37 reviews
Rating 8 - Good. 12 out of 37 reviews
Rating 6 - Okay. 17 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptional, a little dated however blending to its surrounds and with a beautiful pool it was the place to be and cool off. The room was large and had everything we could possibly image. Service was excellent.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Christopher

Liked: Staff & service
The water heater was not good, a warm to cold shower was available, but a hot shower was not. Also, we got one small towel, and were asked about were the second towel was. That was new to us. The staff was excellent and attentive. The breakfast buffet was okay, and you can ask for eggs to be prepared as you like. The noise was not the fault of the hotel, it is on the main road and has old windows.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
The hotel was fine for the area and OK for my one night BUT they shuttle to the airport started way too late, that to me was unheard of and if you wanted it earlier you had to pay a high price.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, room comfort

Nice hotel

The stay at the hotel was great, and the staffs were friendly and helpfull. The only downside was, booked 3 non smoking rooms (twin beds) months in advance, but was told only 1 twin rooms was available at check in. finally managed to get a twin room at the smoking level, which was less then ideal..
Stayed 1 night in Aug 2018
Verified

6/10 Okay

mag

bon emplacement

Proche aéroport commerces restaurants État propre
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First trip to Tarakan

Clean and comfortable rooms.
Stayed 1 night in Jun 2018
Verified

4/10 Poor

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed

We had been looking forward to our stay and upon arrival wanting a cold beer and glass of wine only to be told no alcohol due to Ramadan. We are teachers in Malaysia and teach mostly Muslim pupils so aware of Ramadan. We purposely booked a European brand hotel to enjoy the services and on the website it shows a bar menu as well as spa services. So firstly to find outno alcohol and then that there would be no spa services either was disappointing as nothing stated this on the website or in emails.
Stayed 1 night in May 2018
Verified

4/10 Poor

Hajime

Disliked: Cleanliness, property conditions & facilities, room comfort

お勧めしません！

ホテルの設備等が古くメンテナンスが行き届いていなかった。 ベットもマットレスが古く、スプリングが既にまともに動いておらず凹凸があり非常に不快な寝心地であった。部屋も暗い雰囲気で、3泊が限度であった。 値段的には、ジャカルタの4スター並みの値段であった。 次回出張時は、別のホテルに泊まる予定。
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location & infrastructure. Nice hotel rooms. Friendly staff, but unfortunatly little english spoken. Restaurant can be very loud if they have a singer/band.
Stayed 1 night in Jul 2017
Verified

8/10 Good

Verified traveler

Liked: Staff & service

Business Hotel with affordable price

the hotel location is good but it is a bit difficult to get local food
Verified

10/10 Excellent

PURWADI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kepastian check in hotel

Pemesanan hotel melalui online memberikan kepastian akan keberhasilan check in sesuai dengan keinginan kita.
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service

Overpriced

Understafffed, but friendly.
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort

Great Hotel in Tarakan

The hotel provides the best breakfast among others in Tarakan. But, the room rates are a bit over priced for Tarakan area. The reception / front office is short of people working. (Only one person.) Got to wait for a while for your turn to check in or any inquiry about the room's complaint.
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Nice Hotel

Swiss-Belhotel Tarakan was a nice hotel, worth the price, clean and nice room compare with other hotel with same price, this hotel really offer 3-star services.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

위치가 좋습니다

타라칸 중심가 위치에 있어 이용이 편리하니 타라칸에있는 모든 호텔은 시설이 낙후 되어져 있음을 가만하면 스위스엔 호텔이 가장 좋음
Verified

2/10 Terrible

장실장

Disliked: Staff & service, property conditions & facilities, room comfort

공항과 가깝다는 점만 좋은것 같음.

4박 숙박하는 동안 3일간 인터넷이 안되어서 힘들었습니다.
Verified

6/10 Okay

World Traveller

Disliked: Staff & service

Faded Glory

Overpriced and underserved -- This may have once been a nice hotel, but these days it is merely coasting along on the fact that it is the only hotel of its' class in Tarakan. During my stay the WiFi did not work anywhere in the hotel except the lobby and the staff repeatedly made up different stories about the reason why or when it would be fixed. Carpets worn and stained, walls scuffed, tiles chipped, bathrooms mildewy, drapes faded and the entire hotel smelled of stale cigarette smoke. To add insult to injury, they charged an outrageous rate for a 1km ride to the ferry terminal -- more than 5x what a taxi would have cost. I would highly recommend saving your money and getting a budget hotel when you are staying in the area for less than a quarter of the price.
Verified

6/10 Okay

mr. hansamu

Disliked: Cleanliness, property conditions & facilities

Hotel terbaik, namun tak

Hotel terbaik di Tarakan.. Lokasi strategis dan makanannya enak... Kebersihan kamar sebaiknya lebih diperhatikan... Hal detil mengenai ketersediaan tissue toilet dan tissue meja agar lebih diperhatikan.
Verified

8/10 Good

martini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

location,location,location

Very nice sorrounding view hotel and will recommend to my colleagues in every travel to tarakan. Location of hotel is one of the most important to value and this hotel located at best place in tarakan. I will frequently visiting some places in kalimantan and tarakan will be one of my destination. Swissbell hotel has hospitality that needed for traveller who faraway for office or home. Completeness and facilities also hospitality of staffs made me comfortable.
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Finest otel in town

Swiss bel hotel located in very strategic area in tarakan, near central city and nice beach. This hotel provides everything that i need in business trips. Hospitality of swiss bel hotel never been questioned, i love to stay there
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

This hotel was a dream come true! Not only were the staff exceedingly helpful and friendly, but they seemed genuinely happy to see you each time you pass through the lobby. The rooms were fantastic, the elevator was fast, everything was immaculately clean and desirible. The breakfast banquet was more than sufficient. A hotel that i was sad to leave, definitely.
Verified

6/10 Okay

Verified traveler

Liked: Room comfort

For Tarakan it's Pretty Good

Although this is a business hotel we stayed here after spending 1 week in Borneo without a hot shower. Let me just say- at that point this place was luxurious. The restaurant is good and the buffet breakfast is very nice. The neighborhood is pretty standard for Indonesia but the staff could be more helpful. Most of the staff behind the front desk would evade our questions. It could possibly have been the language barrier or just not knowing the answer but they would just walk away and not return. It was . . . weird. If you are in Tarakan, this is a nice respite.
Verified

8/10 Good

KWAN YEUN

Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

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