Needs a major overhaul, change the bathrooms, the Air Conditioning System, the furniture. Breakfast also needs diversity starting with better bread. The best is bread in Taipei area is at the Hyatt hotel downtown.
The front desk staff are very nice and friendly. However, the staff in the hotel restaurant (2nd floor) are terrible and unprofessional. When we walked into the restaurant at 8:30 pm. They refused to receive us and their business hour ended at 9:00 pm. Although I complained to the staff at the front desk, they couldn't do anything about it. I probably won't recommend my friends to stay here. Not a pleasant experience!
The hotel staff was very helpful, especially Steve Lee, Front Office Manager, who went out of his way to make sure we were safe and comfortable and gave us plenty of information for getting around. One day we crossed the street, from the hotel, and waited for a bus that never came. The front staff noticed and came out to get us and drove us to our destination in their hotel car. The swimming pool, with the water fall and two hot tub/s, gym, men's and women's separate spas, complete, with hot pools and cold pools, steam baths and saunas, masage rooms, TV rooms and rest/tea rooms were like nothing we have seen before and was fantastic! The food in the breakfast room was the only negative factor with our visit. It was not at all to our liking. We wished they would have included some food items that are more appealing to western guests. Our room was very comfortable and the cleaning staff was very efficient. On our last night, we ate in their Japanese style dining room, on the 5th floor, and we were really surprised at how much better the quality of the food was vs the breakfast room.
I had to stop overnight in order to catch an international flight the next day. The staff in this hotel are very helpful, and thney even packed a breahfast box as I had to leave real early the next am. However, this hotel is a littlt older and the amenities are not as up-to-date. But they made it up with better prices.
Located in Taoyuan District, Monarch Plaza Hotel is within a few miles (5 km) of sights such as Taoyuan Night Market and Taoyuan Chinese Furniture Museum. This 4.5-star hotel welcomes guests with 231 rooms and conveniences like free in-room WiFi, a 24-hour business center, and a conference center.
Enjoy dining at Four Seasons Cafe, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 9:00 AM.
Monarch Plaza Hotel's 231 soundproofed rooms provide refrigerators, coffee makers, and free bottled water. Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and DVD players. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs and free toiletries. Laptop-compatible safes, phones, and desks are other standard amenities.
Guests of Monarch Plaza Hotel enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. For transportation, you can make use of an airport shuttle (available 24 hours) for TWD 1000 per person one-way, as well as limo/town car service. The front desk has multilingual staff that can help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a computer station, express check-out, and laundry facilities.
Needs a major overhaul, change the bathrooms, the Air Conditioning System, the furniture. Breakfast also needs diversity starting with better bread. The best is bread in Taipei area is at the Hyatt hotel downtown.
The front desk staff are very nice and friendly. However, the staff in the hotel restaurant (2nd floor) are terrible and unprofessional. When we walked into the restaurant at 8:30 pm. They refused to receive us and their business hour ended at 9:00 pm. Although I complained to the staff at the front desk, they couldn't do anything about it. I probably won't recommend my friends to stay here. Not a pleasant experience!
The hotel staff was very helpful, especially Steve Lee, Front Office Manager, who went out of his way to make sure we were safe and comfortable and gave us plenty of information for getting around. One day we crossed the street, from the hotel, and waited for a bus that never came. The front staff noticed and came out to get us and drove us to our destination in their hotel car. The swimming pool, with the water fall and two hot tub/s, gym, men's and women's separate spas, complete, with hot pools and cold pools, steam baths and saunas, masage rooms, TV rooms and rest/tea rooms were like nothing we have seen before and was fantastic! The food in the breakfast room was the only negative factor with our visit. It was not at all to our liking. We wished they would have included some food items that are more appealing to western guests. Our room was very comfortable and the cleaning staff was very efficient. On our last night, we ate in their Japanese style dining room, on the 5th floor, and we were really surprised at how much better the quality of the food was vs the breakfast room.
I had to stop overnight in order to catch an international flight the next day. The staff in this hotel are very helpful, and thney even packed a breahfast box as I had to leave real early the next am. However, this hotel is a littlt older and the amenities are not as up-to-date. But they made it up with better prices.
Thank you for choosing Monarch Plaza Hotel. We deeply appreciate your feedback. Your praise and opinion would be the greatest push for our progress. We are also looking forward to seeing you soon in the future.