Friendly and attentive staff, generally clean hotel. Despite local laws banning smoking on hotel property, lots of guests were smoking in their rooms or just outside entrances. A wedding party was at the hotel when I was, and they staged about 40 cars in front of the hotel, blocking all three lanes of traffic under the hotel's porte-cochère, so when I left the hotel in a taxi, I was forced to walk about 50 meters in the pouring rain because the hotel permitted this wedding party to clog up their main entrance for hours, for no apparent reason. Advice to the hotel: if you're going to allow a wedding party to hijack your basic services and facilities, you should make them buy out all the sleeping rooms, and not subject other guests to the gross inconvenience.
Very close to airport and the bed is pretty comfy.
old facilities, staff not well trained, when asking for a luggage rack, staff responded with seemingly a proud tone that no luggage rack is offered hotel wide.
The property was very conveniently located next to the airport. I was disappointed that they didn't offer airport shuttles for free. So we walked from the nearest metro stop. We were upgraded to a bigger room upon check in, but the room itself could have been a bit cleaner. Overall, it worked for the one night we needed but might not stay again.
Friendly staff, conveniently located near airport. They do NOT have a shuttle bus though. Hotel is a little noisy.
The best feature of this hotel is location. Walking distance for MRT (direct access to Taoyuan airport), right off the highway, walking distance to 7-11. Great hotel for transit to and from airport. Our hotel room had a strong smoke smell and they switched us to a different room right away.
Close to the airport. Quite expensive but very comfortable. Taxi booked from the hotel is fixed at 200TWD which is very expensive and because the meter is switched off.
Close to airport, so nice. Great breakfast. Very comfortable room.
I stay over ire just for few hours and it was OK. I will go again.
Needed a place for overnight while making a quick stopover in Taipei. This was close and the rooms were nice.
The room is clean but small, the bed is comfortable but lacking few things for a hotel.
Located in Dayuan District, City Suites Gateway is within a 15-minute drive of popular attractions such as Gloria Outlets and Taoyuan International Baseball Stadium. This 229-room, 4-star hotel has free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM. Enjoy a leisurely bite to eat at 海霸王, the hotel's onsite restaurant.
City Suites Gateway's 229 rooms are air-conditioned and provide free bottled water, free tea bags/instant coffee, and safes. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.
City Suites Gateway features free WiFi in public areas, a meeting room, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Friendly and attentive staff, generally clean hotel. Despite local laws banning smoking on hotel property, lots of guests were smoking in their rooms or just outside entrances. A wedding party was at the hotel when I was, and they staged about 40 cars in front of the hotel, blocking all three lanes of traffic under the hotel's porte-cochère, so when I left the hotel in a taxi, I was forced to walk about 50 meters in the pouring rain because the hotel permitted this wedding party to clog up their main entrance for hours, for no apparent reason. Advice to the hotel: if you're going to allow a wedding party to hijack your basic services and facilities, you should make them buy out all the sleeping rooms, and not subject other guests to the gross inconvenience.
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Very close to airport and the bed is pretty comfy.
old facilities, staff not well trained, when asking for a luggage rack, staff responded with seemingly a proud tone that no luggage rack is offered hotel wide.
The property was very conveniently located next to the airport. I was disappointed that they didn't offer airport shuttles for free. So we walked from the nearest metro stop. We were upgraded to a bigger room upon check in, but the room itself could have been a bit cleaner. Overall, it worked for the one night we needed but might not stay again.
Friendly staff, conveniently located near airport. They do NOT have a shuttle bus though. Hotel is a little noisy.
The best feature of this hotel is location. Walking distance for MRT (direct access to Taoyuan airport), right off the highway, walking distance to 7-11. Great hotel for transit to and from airport. Our hotel room had a strong smoke smell and they switched us to a different room right away.
Thanks for staying with us. We appreciate your feedback!