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Recent guest reviews

The hotel is old, staff was helpful, room looks outdated and I found hair on the pillow...pretty disgusting

It was smelling cigarettes and we not a smoker they need to have better standards because u pay ur money to be comfort

Room was dirty. Comb on the floor of the main room and hair in the bathroom

People were smoking weed inside. you can smell it in your room and everywhere. Also, a lot of fights and screaming in the night time. Also, there is no real breakfast.

We are currently in the middle of a pandemic. So I would be accusing that cleanliness is top priority. The did have requirements like wearing a mask every time you enter the building, which was of course necessary. I then arrived to the back of the building where the location of the pool was. There was towels every where and remained that way for about 12-15 hours. There was objects in the pool , No wipe downs or wipes to clean the chairs. so there was no regular maintenance what so ever. Vending machines were out of order for two days, more than 100. Spiders on the top second floor widows, super overpriced. Thanks for the great stay. Stay safe.

Breakfast was not offered even though it was listed. Vending machines did not work. Paid extra for a fireplace in room and is was non operating.

Clean hotel, spacious room, vending machines didnt work & pool was over crowded.

Very clean, modern rooms, with a great breakfast. Great place to stay with family.

I didnt use the pool or excerise room or free breakfast. But i still enjoyed my stay!

Things needs to be upgraded but other than that it’s good!

Friendly and helpful staff. Close to all the attractions

Route 715 Tannersville PA

Hotel highlights

  • Walking distance to The Crossings Premium Outlets
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

The Crossings Premium Outlets is a short stroll from Best Western Plus Poconos Hotel, and other popular attractions like Camelbeach Mountain Waterpark are within a few miles (5 km). This 90-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Rooms

All 90 rooms feature microwaves, refrigerators, and coffee makers. 40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.


Property features

At Best Western Plus Poconos Hotel, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a 24-hour business center, coffee/tea in a common area, and an arcade/game room.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Fireplace

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Poconos Hotel

Everyone (38) Couples (6) Family (10)
2
Family

The hotel is old, staff was helpful, room looks outdated and I found hair on the pillow...pretty disgusting

By , from Woodbury, NY on Nov 3, 2020

3
Everyone

By on Sep 27, 2020

1
Everyone

By on Sep 21, 2020

1
Family

It was smelling cigarettes and we not a smoker they need to have better standards because u pay ur money to be comfort

By on Sep 13, 2020

4
Everyone

By on Sep 6, 2020

2
Everyone

By on Jul 27, 2020

Review comment responded on Jul 28, 2020

Thanks for your Feed Back

2
Family Family

Room was dirty. Comb on the floor of the main room and hair in the bathroom

By on Jul 13, 2020

Review comment responded on Jul 19, 2020

Thanks for your feedback. Please accept our sincere apology.

2
Family Family with small children

People were smoking weed inside. you can smell it in your room and everywhere. Also, a lot of fights and screaming in the night time. Also, there is no real breakfast.

By , from NY on Jul 13, 2020

Review comment responded on Jul 18, 2020

We apologize and regret the inconvenience caused.

2
Partner Couples

We are currently in the middle of a pandemic. So I would be accusing that cleanliness is top priority. The did have requirements like wearing a mask every time you enter the building, which was of course necessary. I then arrived to the back of the building where the location of the pool was. There was towels every where and remained that way for about 12-15 hours. There was objects in the pool , No wipe downs or wipes to clean the chairs. so there was no regular maintenance what so ever. Vending machines were out of order for two days, more than 100. Spiders on the top second floor widows, super overpriced. Thanks for the great stay. Stay safe.

By , from New York on Jul 5, 2020

Review comment responded on Jul 7, 2020

We will work very hard to correct all the observations you Made, Thank you for your feedback.

2
Family

Breakfast was not offered even though it was listed. Vending machines did not work. Paid extra for a fireplace in room and is was non operating.

By , from Philadelphia pa on Jun 21, 2020

Review comment responded on Jun 22, 2020

Due to COVID pandemic and State Government Regulations the Breakfast room has been shut down. We regret the inconvenience caused to you. In Room Fireplaces are Log Burning Fire Places and are only use able during Winter From October to March.

Best Western Plus Poconos Hotel

2647 Route 715, Tannersville, PA 18372
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