Room too small bathroom tiny and smelly
Most expensive room with fireplace and jacuzzi, both not working, tubs both could not be filled up , no stopper or malfunction
It was a great the hotel was closed to everything
Pros - Perfect location for a family ski trip to Camelback. There’s a pool for kids. Refrig & microwave in a room. The heater is not super quiet, but at least doesn’t stop & start when it reach room temperature so doesn’t bother ur sleep in the middle of night. Cons - still no hot breakfast. (Baymont Inn, 5 mins further driving distance from Camelback, offers great hot breakfast if u prefer that over distance) Towels & sheets seem clean but little worn out. Other room amenities like chair, tray, coffee machines not super clean either.
They don’t have morning coffee breakfast, but I like the swimming pool
I like that the outlet (100 stores is right there, Gas /BK right next to it . I was hoping to use the pool but as soon as got in the closed room pool clorine was so intense that I had to leave the room, i didn’t even touch the water. Overall nice place, good price, desk girl could be more friendly tho
The hotel is old, staff was helpful, room looks outdated and I found hair on the pillow...pretty disgusting
It was smelling cigarettes and we not a smoker they need to have better standards because u pay ur money to be comfort
Room was dirty. Comb on the floor of the main room and hair in the bathroom
People were smoking weed inside. you can smell it in your room and everywhere. Also, a lot of fights and screaming in the night time. Also, there is no real breakfast.
We are currently in the middle of a pandemic. So I would be accusing that cleanliness is top priority. The did have requirements like wearing a mask every time you enter the building, which was of course necessary. I then arrived to the back of the building where the location of the pool was. There was towels every where and remained that way for about 12-15 hours. There was objects in the pool , No wipe downs or wipes to clean the chairs. so there was no regular maintenance what so ever. Vending machines were out of order for two days, more than 100. Spiders on the top second floor widows, super overpriced. Thanks for the great stay. Stay safe.
Within a short walk of The Crossings Premium Outlets, Best Western Plus Poconos Hotel is within a mile (2 km) of Big Pocono State Park. This 90-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
Guests can expect free WiFi and 40-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
At Best Western Plus Poconos Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, an arcade/game room, and express check-out.
Room too small bathroom tiny and smelly
Most expensive room with fireplace and jacuzzi, both not working, tubs both could not be filled up , no stopper or malfunction
Please know that the tub stopper has been corrected.
It was a great the hotel was closed to everything
We are thrilled you enjoyed your stay.
Pros - Perfect location for a family ski trip to Camelback. There’s a pool for kids. Refrig & microwave in a room. The heater is not super quiet, but at least doesn’t stop & start when it reach room temperature so doesn’t bother ur sleep in the middle of night. Cons - still no hot breakfast. (Baymont Inn, 5 mins further driving distance from Camelback, offers great hot breakfast if u prefer that over distance) Towels & sheets seem clean but little worn out. Other room amenities like chair, tray, coffee machines not super clean either.
They don’t have morning coffee breakfast, but I like the swimming pool
I like that the outlet (100 stores is right there, Gas /BK right next to it . I was hoping to use the pool but as soon as got in the closed room pool clorine was so intense that I had to leave the room, i didn’t even touch the water. Overall nice place, good price, desk girl could be more friendly tho
We do apologize for any inconveniences you had during your stay with us.