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Hotel Sampurna Jaya

3.0 out of 5.0

Recent guest reviews

I writing these review in the early morning 4:40am. Why? Because I was waken up by the prayer play at these hour. OK now about the room. Is still OK for me n my family members. Cause we just sleep in the night. But my advise is you better bring insert repellent cost there is a lot of ' war plane ' around and you don't want to be bites by them. The staff in these hotel is the best. They are very friendly but too bad not all know how to speak English.

For a budget hotel, this hotel is worth it. I paid S$52 for 2 nights stay. Staff are friendly and accommodating. The room is clean and nice for a cheap and old hotel. It is still primitive using key entry and housekeeping does not exist during my 2 nights stay. Expect no wifi in the room but you can purchase 6gb telco for as little as S$3 only. 5 minutes Walk from the ferry terminal. The room I got is 211 and right outside the room , there are a number of CCTVs that make me feel safe. I would return again for the budget.

The only thing which make me feel comfort here is only the location which is near to the city centre..the room is very basic, the breakfast are bad..they only give you fried noodle and plain bread which is very basic and coffe or tea. But because the location which is very close to harbour of tanjung pinang and also close to centre of night market at potong lembu which is big area of food stalls in Tanjung pinang city and also to the plantar and traditional market i choose to come here several times..and the prize is very reasonable can walk to the market and harbour in morning and at evening you will enjoy a lot of yummy food here.. the Tanjung pinang city itself is one of my favourite place to come and come every located in bintan island and a lot of beautiful landscapes here

We booked 25-27/12/2016 and check into this hotel for two nights as AGODA rated as one star hotel. So we booked Suit Room to avoid room too small. Surprised the room size is ok and provided another room for living room, room number 3.151 & 3.150 After we checked in, no any toiletry at all, toilet water can not flash. Trying to call with room phone, the wire has been cut. It is three stories hotel, so we up and down 5 times on some first day, to request someone to repair the toilet. After came three times,not hey offer to use next room for showering. That room, long bath tub so dirty with long time used water remains. No water to flash toilet, no hot water for showering, no toiletries, we think trying to pass through these two nights. When we about to sleep, we saw the pillows are dusty, so we hit with hand, truly very dusty, when we use the pillows to hit the bed, while room was flying with dust. So, we use our clothing to cover the bed sheet to sleep over the night and checkout with balance paid hotel bills. When we called Agoda on 26/12 to complain and request their help. They replied We, Agoda confirmed is a 1 star hotel, won't be so bad. However, we check in to another hotel on 27/12 to hotel Laguna and passing a happy night. In conclusion; is it Agoda ranking a hotel with what standard? In future, how can we confident booking hotel by Agoda. Please don't get me wrong, I have been using Agoda to booked hotel over 45 times. Of course some unhappy occasion do happen, but this hotel is way from the rating. We hope when you all before booking any hotel, please check all possible website to learn quality of the hotel selected. I can be constant by mobile +9595130175 or email, to talk about this review. Best Regards William Chew

Good enough for 1 night stay with the price of SGD24. But theres cockroaches inside the toilet..the rest i think accectable. Breakfast was ok.nasi goreng and mee goreng with some breads.. Room AC and tv was good enough for me..I think they just need to dress up the looks like a scene in horror movie really.. SMoking area with view is a nice area to enjoy the sunset overlooking the sea. Fast internet connection in the lobby,but unable to get it in the room

Stayed here for one night , comfortable but i really disappointing AC and TV..was terrible... but this hotel was good for small budget and located in the middle of tanjung pinang city, service good enough

Stayed here for one night during a stay to Bintan Island. Comfortable rooom - Disappointing breakfast. But a good Budget hotel if you are looking for a night stay in Tanjung Pinang. Located in Cenre of town near a very good Food court.Breakfast was very basic - Service average.

L'hotel est bien situé près du port . Le personnel est bien attentionné . La communication en Anglais est difficile , seul un membre de la réception parle bien anglais. notre chambre 218 climatisée est bien , assez tranquille. Pour une escale pour une autre ile, c'est correct 300 000 ( 23$ us). Nous allons surement revenir à cet hotel en revenant des iles Anambas. Nous avons participé au festival organisé de course de bateau dragon et il faut dire que les citoyens de cette ville sont forts acceuillants, y compris la police locale .

Jl. Yusuf Kahar No. 15 Tanjung Pinang Riau Islands

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour front desk

Hotel Sampurna Jaya places you within a leisurely stroll of Tanjung Pinang Ferry Terminal and Snake River Temple. This 48-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking. Banyan Tree Temple is also nearby.


Enjoy a bite to eat at Teratai, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 8 AM to 10 AM.


Guests can expect to find free WiFi and 22-inch a TV with cable channels. Beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include a refrigerator, an electric kettle, and free bottled water.

Property features

Guests of Hotel Sampurna Jaya enjoy free WiFi in public areas, 5 meeting rooms, and a TV in a common area. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry.

Room options

Family Room

Full 1 | Sleeps 5

Deluxe Room

Full 1 | Twin 2 | Sleeps 3

Superior Triple Room

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

12% of guests recommend this hotel

Total of 8 reviews