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The Gran Resort Elegante Shirahama

3.0 star property
Hotel in Shirahama with a sauna and a seasonal outdoor pool

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Photo gallery for The Gran Resort Elegante Shirahama

Exterior
Fitness facility
Japanese Style Bed Room, Non Smoking | Free WiFi, bed sheets
Hot springs
Reception hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
1813-8 Nishimuro-gun, Shirahama, Wakayama Prefecture, 649-2211
  • Place, Shirahama Onsen
    ‪1 min walk‬
  • Place, Shirahama Undersea Observation Tower
    ‪1 min walk‬
  • Place, Shirahama Beach
    ‪13 min walk‬
  • Airport, Shirahama (SHM-Nanki - Shirahama)
    ‪5 min drive‬

Room options

View all photos for Japanese Style Room, Smoking

Free WiFi, bed sheets

Japanese Style Room, Smoking

  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking | Free WiFi, bed sheets

Japanese Western Style Room, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese Style Bed Room, Non Smoking

Japanese Style Bed Room, Non Smoking | Free WiFi, bed sheets

Japanese Style Bed Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

Japanese Western Style Room, Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Japanese Style Room, Non Smoking

  • Sleeps 5
  • 5 Twin Futons

About the neighborhood

Shirahama

The Gran Resort Elegante Shirahama places you next to Shirahama Onsen and Shirahama Undersea Observation Tower. This 3-star hotel has 60 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and free self parking.

What's nearby

  • Shirahama Onsen - 1 min walk - 0.0 miles
  • Shirahama Undersea Observation Tower - 1 min walk - 0.1 miles
  • Shirahama Beach - 13 min walk - 0.7 miles
  • Senjojiki - 14 min walk - 0.8 miles
  • Sandanbeki Cave - 18 min walk - 1.0 mile

Getting around

  • Shirahama Station - 14 min drive
  • Asso Station - 22 min drive
  • Nanki - Shirahama Airport (SHM) - 8 min drive

Restaurants

  • ‪Grill & Dining G - ‬16 min walk
  • ‪Lounge - ‬15 min walk
  • ‪長久酒場 - ‬9 min walk
  • ‪磯野水産　白浜本館 - ‬8 min walk
  • ‪Key Noodle 抱きしめ鯛 - ‬4 min walk

About this property

The Gran Resort Elegante Shirahama

Hotel in Shirahama with a sauna and a seasonal outdoor pool
Guests of The Gran Resort Elegante Shirahama enjoy access to a sauna, a seasonal outdoor pool, and microwave in a common area. A stay here includes free parking. A multilingual staff is on hand to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this hot springs hotel include free newspapers and a vending machine.
50-cm flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries, bidets, slippers, and toothbrushes and toothpaste. Other amenities include refrigerators, electric kettles, and fans. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 6:00 AM and 11:00 PM.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A bar/lounge

Things to do

  • Hot spring
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • Hot spring
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Fan
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 10:00 AM) and Monday - Sunday (4:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2200 for adults and JPY 2200 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number 和歌山県指令田保衛第21

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: PayPay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Hot springs access available from 6:00 AM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

The Gran Resort Shirahama
The Gran Elegante Shirahama
The Gran Resort Elegante Shirahama Hotel
The Gran Resort Elegante Shirahama Shirahama
The Gran Resort Elegante Shirahama Hotel Shirahama

Frequently asked questions

Is free cancellation available at The Gran Resort Elegante Shirahama?

The Gran Resort Elegante Shirahama provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see close to The Gran Resort Elegante Shirahama?

This hotel is located in Shirahama, just steps from Shirahama Onsen and Yoshino-Kumano National Park, and within a short walk of Shirahama Undersea Observation Tower. You'll also find Shirahama Beach and Senjojiki less than a mile away.

Will I be able to park at The Gran Resort Elegante Shirahama?

Yes, self parking is offered for free at the hotel.

Does The Gran Resort Elegante Shirahama feature a casino at the property?

No, The Gran Resort Elegante Shirahama doesn't have a casino.

Will I find an indoor pool at The Gran Resort Elegante Shirahama?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Gran Resort Elegante Shirahama?

Couples staying at this hotel will appreciate amenities like slippers as well as a bar and a hot spring.

Are there hot tubs at The Gran Resort Elegante Shirahama?

No, but this hotel does have a hot spring.

Does The Gran Resort Elegante Shirahama feature a restaurant that includes a breakfast menu?

The Gran Resort Elegante Shirahama offers a full breakfast each morning for a surcharge though there is no restaurant.

Will The Gran Resort Elegante Shirahama allow pets to stay free of charge?

No, pets aren't allowed at The Gran Resort Elegante Shirahama.

Are there connecting rooms at The Gran Resort Elegante Shirahama?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Gran Resort Elegante Shirahama?

The closest major airport to The Gran Resort Elegante Shirahama is Nanki - Shirahama Airport (SHM), which is 2.1 mi away (8 minutes by car).

Are there rooms with balconies at The Gran Resort Elegante Shirahama?

Yes, some guestrooms at The Gran Resort Elegante Shirahama offer a balcony and may feature ocean views.

The Gran Resort Elegante Shirahama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 157 reviews
Rating 8 - Good. 61 out of 157 reviews
Rating 6 - Okay. 24 out of 157 reviews
Rating 4 - Poor. 1 out of 157 reviews
Rating 2 - Terrible. 2 out of 157 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Aug 2025

6/10 Okay

Natalie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was really displeased with this hotel overall. It looks much nicer in photos than it actually is. It is also not properly described in Expedia. I booked a Japanese Bedroom because it looked very pretty. I discovered that the room did not have a shower. On the Expedia info site there is clearly an icon for shower and it says bathroom. This was a huge problem and the staff was not willing to help at first. They also told me there was an additional fee to use the pool and it could only be used from 9am to 12pm! This was not mentioned anywhere on the Expedia booking page. I was very upset but the pool did not look nice. There are public showers in the Onsen but they require you to be naked in public which is not something I can or will do. Finally after we had already checked in unpacked in our room, a staff member told me they had a room with a shower become avaliable. He did not offer to help move my bags or anything so I got a cart, repacked my bags, and moved from the 10th floor to the 4th floor. The room was old, grungy, and there was obvious water damage and a foul smell in the bathroom. But at that point I was not going to complain. We were only there two nights so I decided to deal with the room. There was a balcony with a fantasitic view of the beach but no chairs. The breakfast was good. A few of the people working the desk were very kind, one arranged a taxi for me. Hotel is a long uphill walk from beach but there is a bus stop close. Not many restaurants close.
The pool which I was not permitted to use. Didn't look well maintained
There was a smell wafting up from the bay. Otherwise a nice view
Stayed 2 nights in Aug 2025

6/10 Okay

Benjamin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Our room smelled like cigarette, likely because it's just above the smoking floor. They were eventually able to move us to a higher floor which didn't have the same problem
Stayed 1 night in Jul 2025

10/10 Excellent

Chun Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Akemi

Stayed 3 nights in Jan 2024

2/10 Terrible

Masazumi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very very bad service

There are no place to eat in the hotel also no restaurant in walking distance. Service was very poor. I have to call taxi myself. they dont call taxi for you. Hotel.com should take off this hotel from list. Hoitel itself are nice and clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

SUET YAN

Stayed 1 night in Sep 2023

4/10 Poor

Graham

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Great views but depressing

There are onky 2 good things about this hotel, thr view, and that it's located opposite a good resort where we spent our time. The hotel felt vacant and while thr lobby was moderately impressive our room was dated with damaged fixures and had clearly been used by a smoker before us despite being assured it was non smoking. When we told the hotel staff they offered us a deoderizing spray and nothing more. The beds were hard and uncomfortable. We had a lovely balcony but no chairs to sit on. Asking abiut breakfast they told us that no spaces were available despite the hotel appearing absolutely vacant. Perhaps thr most insulting was asking to use the pool to be told it would cost approx 10 USD for an area that was substandard and no cover from thr sun. Ultimately very disappointing and not worthy of its rating
Stayed 3 nights in Aug 2023

8/10 Good

Finbar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fantastic experience and price and I recommend. Only caveat: A bit of a tiring walk up the hill each time from the beach or hot spring.
Stayed 3 nights in Aug 2023

8/10 Good

Renato

Traveled with partner
Liked: Amenities, property conditions & facilities
Large and comfortable room, but we were not allowed to control the air conditioner.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel with great onsen n breakfast

Wonderful stay. It wasn’t crowded when we stayed so it was quiet and peaceful. Great service. The breakfast buffet has sufficient variety and were delicious. The onsen is big with 3-4 pools including one outdoors. The quad room with 2 beds and 2 futons was a comfortable size. U You get to choose your own Yukata and drinks from the lobby.
Breakfast buffet
Stayed 1 night in Dec 2022

10/10 Excellent

Francesco, Sarconi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience in this hotel. Stunning landscape from balcony and tasty Breakfast. Only a little rigid on internal procedure (ex breakfast slot and flexibility on it if you must depart earlier but experience it was excellent.
Stayed 5 nights in Aug 2025

8/10 Good

HIROKO

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
スタッフの対応やお風呂は最高でしたが、プールにゴキブリが浮いていたのはがっかり😔 プールをもっと清潔にしてくれたら毎年利用したい。
Stayed 1 night in Aug 2025

8/10 Good

マキコ

Traveled with family
Disliked: Amenities
受付や従業員が外国人が多いと口コミにあり事前に把握してたので全く抵抗ありませんでした。 プールは古いし小さいし別料金なので利用しませんでした。 朝食がとても美味しかったです。お盆期間なのにお得に泊まれたし満足です。
Stayed 1 night in Aug 2025

8/10 Good

ナオミチ

Stayed 1 night in Aug 2025

6/10 Okay

サオリ

プールは追加料金かかります というか、会員制のホテルなので プールも遊ぶ感じのプールじゃないみたいです カラオケは一部屋だけあり、空いていたら借りれる感じです(別料金) フロントスタッフは外国人の方がほとんどですが 日本語も対応も丁寧でした
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Raymond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有露台,景觀靚 設施比較舊,但是可以使用 大浴池有幾個池,不錯 最後一日走時遇到海嘯警告,职員俾左两個電話叫自己打電話去明光巴士同的士公司,對於語言不通的,冇咩用。又冇房可以續住,最後book左另一間酒店,拖住行李步行過去,便利店冇開, 冇食物,又餓又攰。
Stayed 2 nights in Jul 2025

6/10 Okay

Hannah

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

??

Liked: Staff & service, property conditions & facilities
スタッフの方も親切で、すごく対応も良かったです。
Stayed 1 night in Jul 2025

10/10 Excellent

Fumiyo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
朝食ビッフェは海を眺めながらとても優雅なひと時で、大浴場も綺麗ですし日常から離れてゆっくりとした時間を満喫できました！ 　ありがとうございました😊
Stayed 1 night in Jun 2025

8/10 Good

KAORI

Liked: Staff & service, property conditions & facilities
温泉がとても良かったです
広くてゆっくりできました
Stayed 1 night in Jun 2025

10/10 Excellent

???

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋すごくキレイで、ベランダからの景色もすごく良かったです。お風呂もサウナや露天風呂大変満足でした。子供も大喜びでした。
Stayed 1 night in May 2025

6/10 Okay

ゆきえ

Liked: Staff & service
フロントの方が二人とも日本人ではなかったので、チェックイン時漢字が読めないらしく、なかなか確認がとれなかった。 大浴場使用時、スリッパの置き方の工夫がなく、他人のスリッパを履いてしまう人が散見され、自分のが無くなっていた。清潔感がないのでNo.付きのクリップ等で表示できるようにすると良いと思う。 朝食のバイキングは良かった。
Stayed 1 night in Apr 2025

10/10 Excellent

まりこ

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
白良浜に歩いてすぐに行ける立地で、部屋からの眺めも良好。海が見えます。大浴場もいくつか風呂の種類があって良かったです。朝ごはんは和歌山の食べ物が色々あって大満足でした。
Stayed 2 nights in Mar 2025