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Best Western Sanctuary Inn

4.0 star property
Hotel in Tamworth with an outdoor pool and a restaurant

Choose dates to view prices

Photo gallery for Best Western Sanctuary Inn

Lounge
Lobby sitting area
Family Room, Multiple Beds, Non Smoking | Minibar, individually decorated, laptop workspace, blackout drapes
Bar (on property)
BBQ/picnic area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Hot Tub
  • Bar
  • Pool
  • Room service

Explore the area

View in a map
293 Marius Street, Tamworth, NSW, 2340
  • Place, Australian Country Music Hall of Fame
    ‪5 min walk‬
  • Place, Tamworth Capitol Theatre
    ‪16 min walk‬
  • Place, Australian Equine and Livestock Events Centre
    ‪7 min drive‬
  • Airport, Tamworth, NSW (TMW)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, individually decorated, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Mezzanine

Suite, 1 Queen Bed, Non Smoking, Mezzanine | Living room | 32-inch LCD TV with digital channels, TV

Suite, 1 Queen Bed, Non Smoking, Mezzanine

  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Minibar, individually decorated, laptop workspace, blackout drapes

Economy Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Minibar, individually decorated, laptop workspace, blackout drapes

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Non Smoking

Premier Room, 1 King Bed, Non Smoking | Minibar, individually decorated, laptop workspace, blackout drapes

Premier Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, Multiple Beds, Non Smoking

Minibar, individually decorated, laptop workspace, blackout drapes

Premier Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub | Jetted tub

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking (Pet Friendly) | Minibar, individually decorated, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, Multiple Beds, Non Smoking

Premier Room, Multiple Beds, Non Smoking | Minibar, individually decorated, laptop workspace, blackout drapes

Premier Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Minibar, individually decorated, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Premier King Room

  • Sleeps 2

Premier Queen and Single Room

  • Sleeps 3

Pet Friendly Queen Room

  • Sleeps 2

Executive Spa Suite

  • Sleeps 2

Executive King Room

  • Sleeps 2

Queen Suite

  • Sleeps 3

1 Queen Bed, Non-Smoking, Standard Room, Free High Speed Internet, Air-Conditioned, Lcd Television, Mini Bar

  • Sleeps 2

1 Queen Bed, Non-Smoking, Economy, Upstairs, Air-Conditioned, Lcd Television, Mini Bar

  • Sleeps 2

Premier Loft Room

  • Sleeps 2

Premier Family Room

  • Sleeps 5

Standard Family Room

  • Sleeps 5

About the neighborhood

Tamworth

Best Western Sanctuary Inn places you next to Powerhouse Motorcycle Museum and Powerhouse Park - Leash Free Area. This 60-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Australian Country Music Hall of Fame - 5 min walk - 0.3 miles
  • Bicentennial Park - 5 min walk - 0.3 miles
  • Tamworth Capitol Theatre - 16 min walk - 0.9 miles
  • Tamworth Hospital - 3 min drive - 1.7 miles
  • Australian Equine and Livestock Events Centre - 7 min drive - 3.6 miles

Getting around

  • Tamworth Station - 17 min walk
  • Tamworth, NSW (TMW) - 17 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪83 Services Club - ‬14 min walk
  • ‪Subway - ‬4 min walk
  • ‪Red Rooster - ‬4 min walk
  • ‪Zambrero - ‬12 min walk

About this property

Best Western Sanctuary Inn

Hotel in Tamworth with an outdoor pool and a restaurant
Guests staying at Best Western Sanctuary Inn enjoy an outdoor pool, free WiFi in public areas, and a hot tub. Free parking is included with your stay. Front-desk staff can assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a business center, and a computer station.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other standard amenities include minibars, coffee makers, and phones.
An outdoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: AUD 15 to 20 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riviera Bar & Grill

Things to do

  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,076 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for AUD 40 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for AUD 6.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately AUD 15 to 20 for adults, and AUD 10 to 20 for children
  • Pet fee: AUD 40 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 6.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Sanctuary
Best Western Sanctuary Inn
Best Western Sanctuary Inn Tamworth
Best Western Sanctuary Tamworth
Best Sanctuary Tamworth
Best Western Sanctuary Inn Hotel
Best Western Sanctuary Inn Tamworth
Best Western Sanctuary Inn Hotel Tamworth

Frequently asked questions

What's there to do around Best Western Sanctuary Inn?

This hotel is located in Tamworth, just steps from Powerhouse Motorcycle Museum and Australian Country Music Hall of Fame, and within a short walk of Bicentennial Park. You'll also find Tamworth Capitol Theatre and Tamworth Regional Gallery less than a mile away.

Will I be able to park at Best Western Sanctuary Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Sanctuary Inn feature a casino?

No, Best Western Sanctuary Inn doesn't have a casino.

Is there an indoor pool at Best Western Sanctuary Inn?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Best Western Sanctuary Inn good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at Best Western Sanctuary Inn?

Yes, this hotel has a spa tub.

Does Best Western Sanctuary Inn have a restaurant that serves breakfast?

Yes, Best Western Sanctuary Inn serves continental breakfast for a surcharge each morning at Riviera Bar & Grill.

Does Best Western Sanctuary Inn allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Best Western Sanctuary Inn for a fee of AUD 40 per pet, per night. The property also provides food and water bowls.

Does Best Western Sanctuary Inn have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Sanctuary Inn?

The closest major airport to Best Western Sanctuary Inn is Tamworth, NSW (TMW), which is 7.7 mi away (17 minutes by car).

Can I book a room with a balcony at Best Western Sanctuary Inn?

No, at Best Western Sanctuary Inn, there aren't any guestrooms that list a balcony.

Does Best Western Sanctuary Inn have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Best Western Sanctuary Inn.

Best Western Sanctuary Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 318 out of 1001 reviews
Rating 8 - Good. 374 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from road noise, which is just a fact of life when you're on the main road, it was excellent.
Stayed 2 nights in Jun 2025

2/10 Terrible

Marshall

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room did not match the photographs. The room itself had dirty curtains that were falling off the railing. They were not any blackout curtains. The furnishings did not match and the bedside table was completely unstable. There was a service hole that had half fallen out of the roof. I paid for a Queen size bed but only got as double. The bathroom had tiles popping off the wall, there was cracks in architrave, and a combined bath/shower facility that had a cheap plastic curtain attached to a rusted out shower railing. There were no handles or steps for climbing in and out of the bath/shower which has to be a hazard. Again, we were promised first rate consumables that never appeared, but I can say that the body wash matched the shampoo which also matched the hand soap. After the reception I got when I checked in, we were not going to use the restaurant so we went across the road to the Rydges where the staff and experience was the complete opposite. All up, one night cost me $414. Ditch this place - go to the Rydges.
Stayed 1 night in Jun 2025

4/10 Poor

John

Traveled with family
Disliked: Amenities, property conditions & facilities
In need of a good clean or renovation at the very least. Tired decor. Noisy. Appliances not fully functioning.
Stayed 1 night in Jun 2025

8/10 Good

Brent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That the staff was so beautiful and accommodating. Thank you for a great stay. We look forward to seeing you again.
Stayed 7 nights in Jun 2025

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located property that was clean with friendly, helpful staff.
Stayed 2 nights in Jun 2025

8/10 Good

Kass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, restaurant delicious.
Stayed 1 night in May 2025

6/10 Okay

James

Rundown and overpriced
Stayed 1 night in May 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable bed good resturaunt
Stayed 1 night in May 2025

8/10 Good

Chris

Stayed 2 nights in Mar 2025

8/10 Good

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and convenient. Great service and nice meals.
Stayed 1 night in May 2025

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Stephen

Disliked: Staff & service, property conditions & facilities, room comfort

Rubbish

The parking at this hotel is terrible you have no allocated parking and therefore can’t park near the room. Our room was upstairs and difficult to get to noisy old and expensive.
Stayed 3 nights in Apr 2025

6/10 Okay

Linda

Liked: Staff & service

Take your own pillow!

A very tired hotel room. Desperately needs a makeover - particularly the bathroom. I wish I’d taken my own pillow, as I usually do, but we were only staying for one night, so I didn’t bother - big mistake. There wasn’t a decent pillow among 6 of them in the room! The bed would be comfortable if a mattress topper was added. The restaurant was excellent though. Dinner last night was amazing as was the service. Breakfast was basic but enough.
Stayed 1 night in May 2025

4/10 Poor

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly maintained. No towels or tissues on arrival, torn drapes, dirty skirting boards, broken toilet seat, soap residue build up on bottom of shower glass, rain shower head had a build up of something discolouring it so we used the normal shower head instead and the shower drains looked dirty. Terrible value as one night cost approximately the same as two nights in an excellent hotel in Bundaberg. On a positive note the restaurant was good. Food and service was excellent.
Stayed 1 night in May 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Liked
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great staff, but disappointing room.

Great location, friendly staff, but beneath the surface is a very shabby hotel. The room was just worn out and they had literally slapped some paint around to make it look brighter, but looking just a bit closer and you could see that it was extremely shoddy, even comical in some places. The room was dusty with spider webs in the corners and scuffing all over the walls. I leave my final comment for the bathroom. I am fine with an older bathroom which was clean and functional, but it smelled of old sewage. Not enough to be overpowering, but enough for you to not want to use the bathroom. It's a real pity because on the surface the hotel looks great and you can see that the staff are lovely and doing their best, but the facility needs a serious revamp.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 1 night in Apr 2025

10/10 Excellent

Watcharanon

Stayed 1 night in Apr 2025

10/10 Excellent

nadine

Stayed 1 night in Apr 2025

6/10 Okay

TRACY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS ALLOCATED A LOFT ROOM SITUATED AT THE FRONT OF THE COMPLEX - THE ROAD NOISE CONTINUED ALL NIGHT . MOSTLY TRUCKS NEGOTIATING THE NEARBY ROUNDABOUT.
Stayed 1 night in Apr 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was exceptional and the room was clean and comfortable.
Stayed 1 night in Apr 2025

4/10 Poor

Saraya

Business traveler
Disliked: Staff & service, property conditions & facilities
I stay in motels for work all over Australia. Best Westerns are usually a safe bet. This one was disappointing from the check in. The staff were rude. Wrong personalities for front counter. Then i checked into room - there was a huge gap above the door, like the building has had movement and the frame is not fitted to door. Road noise came in because of the gap. The bathroom has a shower curtain that had Mould on it. No bench in bathroom to put your stuff down. i could feel every spring in the bed. Really disappointing. It was however close to everything.
Stayed 1 night in Apr 2025

6/10 Okay

Mandy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were nice that was ok. Breakfast very poor. Gone down Hill since we last stayed there went for supposed better room was clean & nicely painted but lounge room was up fight of stairs on a little mezzanine & had to sit on a kitchen type chair not a lounge chair to read, could not go out on balcony door was screwed shut. No light switch, power point or lamp near bed. Had to cross room to turn off light & walk back in dark to bed also unable to charge phone near bed. Shower inside the bath & very hard to get in & out for me thought it dangerous. Will not stay there again.
Stayed 2 nights in Apr 2025

6/10 Okay

Debra

Liked: Cleanliness
Disliked: Staff & service
The reception staff were not overly friendly or helpful and the room abd facilities were not with the cost of the room. I've cstayed in other motels in Tamworth with better room facilities that were cheaper. I stayed here became it was walking distance to lots of food options which was the only advantage of it.
Stayed 1 night in Apr 2025

10/10 Excellent

Judy

Stayed 1 night in Apr 2025