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The Guernsey Hotel & Resort

3.5 star property

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Photo gallery for The Guernsey Hotel & Resort

Indoor spa tub
Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Reception
Interior entrance
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
4028-1, KUJU, KUJUMACHI, Taketa, OITA, 878-0201
  • Place, Kuju Mountains
    ‪1 min walk‬
  • Place, Aso Kuju National Park
    ‪1 min walk‬
  • Place, Kuju Flower Park
    ‪17 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪87 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Room Mountain View

Japanese Style Room Mountain View | In-room dining

Japanese Style Room Mountain View

  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Taketa

Kuju Flower Park is within a mile (2 km) of The Guernsey Hotel & Resort, and other popular sites like Kuju Highlands Observatory are within a couple of miles (3 km). This 15-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Kuju Mountains - 1 min walk - 0.0 miles
  • Aso Kuju National Park - 1 min walk - 0.0 miles
  • Kuju Flower Park - 17 min walk - 1.0 mile
  • Kuju Natural Zoo - 29 min drive - 12.9 miles
  • Kokonoe Yume Otsurihashi - 39 min drive - 15.7 miles

Getting around

  • Bungotaketa Station - 28 min drive
  • Kumamoto Airport (KMJ) - 92 min drive

Restaurants

  • ‪牧の戸峠レストハウス - ‬12 min drive
  • ‪UBUYAMA PLACE PIZZERIA - ‬18 min drive
  • ‪Roses Cafe - ‬19 min walk
  • ‪長者原ヘルスセンター - ‬17 min drive
  • ‪うぶやま牧場 - ‬18 min drive

About this property

The Guernsey Hotel & Resort

Guests staying at The Guernsey Hotel & Resort enjoy karaoke, a sauna, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs hotel include a meeting room, a terrace, and barbecue grills.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other amenities include coffee makers, safes, and ironing boards.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

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  • Free WiFi
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 96 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,180 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Karaoke
  • Sauna

Family friendly

  • Free area shuttle
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Breakfast fee: approximately JPY 2180 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

GUERNSEY HOTEL RESORT Taketa
GUERNSEY HOTEL RESORT
GUERNSEY Taketa
THE GUERNSEY HOTEL RESORT
The Guernsey & Resort Taketa
THE GUERNSEY HOTEL & RESORT Hotel
THE GUERNSEY HOTEL & RESORT Taketa
THE GUERNSEY HOTEL & RESORT Hotel Taketa

Frequently asked questions

Are free cancellation options available at The Guernsey Hotel & Resort?

The Guernsey Hotel & Resort offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see close to The Guernsey Hotel & Resort?

This hotel is located in Taketa, just steps from Kuju Mountains. You'll also find Kuju Flower Park and Aso Kuju National Park within a short drive.

Is parking available on site at The Guernsey Hotel & Resort?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does The Guernsey Hotel & Resort include a casino at the property?

No, The Guernsey Hotel & Resort doesn't have a casino.

Is there an indoor pool at The Guernsey Hotel & Resort?

No, there is no indoor pool at this hotel.

Is The Guernsey Hotel & Resort good for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a sauna.

Does The Guernsey Hotel & Resort have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does The Guernsey Hotel & Resort feature a restaurant that includes a breakfast menu?

Yes, The Guernsey Hotel & Resort serves breakfast each morning for a surcharge from its restaurant.

Does The Guernsey Hotel & Resort allow pets to stay for free?

No, pets aren't allowed at The Guernsey Hotel & Resort.

Does The Guernsey Hotel & Resort have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Guernsey Hotel & Resort?

The closest major airport to The Guernsey Hotel & Resort is Kumamoto Airport (KMJ), which is about 26.3 mi away.

Are there rooms with balconies that I can book at The Guernsey Hotel & Resort?

No, you won't find guestrooms with balconies at The Guernsey Hotel & Resort.

The Guernsey Hotel & Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

6/10 Okay

Brian

No food, rooms are just ok, great breakfast

Not a whole lot else to choose from in this area at a reasonable price range. Hotel rooms were large, but could have been in better condition. The window blinds don’t close all the way so you don’t have good privacy. The white carpets are badly stained. The biggest unfortunate thing however is that the hotel restaurant closes at 8pm even though the sign says 9pm. The yakiniku restaurant outside closes at 3pm! nothing else in the area, not even convenience stores. No snack vending machines either. Also, I think I may have gotten a skin rash from the onsen. The bright side is that the breakfast was incredible (we got the western style, but you can also get Japanese style). Oh, and even though we payed in advance through Hotels.com, they nickel-and-dime you with a ¥150 onsen tax upon checkout.
Stayed 1 night in May 2019

10/10 Excellent

Leekiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Hotel and Gourmet Food

Stayed 2 nights on half board. The quality of food and service was excellent. The weather was not kind and our day trips to Mt Aso and Kurokawa was disrupted by rain.
Stayed 2 nights in Mar 2019

8/10 Good

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆっくりできた。

素晴らしい待遇でした。 快適に過ごせました。
Stayed 3 nights in Apr 2020

10/10 Excellent

TADAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リピートしたいホテルになりました‼️

広くゆったりした部屋で快適に過ごす事が出来ました‼️ 壁一面の大きな窓からはお天気が良ければ素晴らしい景色が望めたことでしょう。 お天気が良くなかったので残念でした。 夕食、朝食ともクオリティが高く大変満足しました‼️ フロントやレストランのスタッフの方々も笑顔の素敵な方ばかりで 本当に素敵な時間を過ごす事が出来ました‼️ また必ずお天気の良いとき泊まりに行きたいと思っています。 ありがとうございました‼️
ツインに大きなソファーがあり ゆったりした部屋
部屋のバスルームも大きな窓、洗い場もあります。 温泉に入ったので使わなかったけれど これはいいですネ😉
広々～😊
ディナーの始まりです‼️ 素敵な盛り付けです❗
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

kimiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてものんびり出来ました
Stayed 1 night in Oct 2019

10/10 Excellent

JUHOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

힐링 여행.

숙박을 하기위해 도착하는 순간부터 체크아웃을 하고 가는 순간까지 아주 친철합니다. 차가 안보일때까지 계속 보고있는것이 인상적이었습니다. 물론 객실은 청결하였고, 요청하지는 않았지만, 추가 침대,아이를 위한 세면용품, 유카타,슬리퍼등이 세심하게 준비되어있었습니다. 다음에 이지역에 가게되면 다시 숙박할 예정입니다.
Stayed 1 night in Jun 2019

10/10 Excellent

Heamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

경치가 정말 좋아요, 저녁도 강추

오이타(유후인, 벳부 등)에서 아소산을 둘러보러 가는 길이라면 강추입니다:) 스탭분들 모두 정말 친절하시고 호텔에서 보이는 뷰는 정말 최고에요. 야외 온천도 상쾌하고 기분 좋습니다. 특급호텔들 보다는 부족하지만 완벽함보다는 편안함, 특별함을 기대하신다면 만족하실거에요. 아침에 방안에서 보이던 뷰를 잊을수가 없네요:) 아 저녁으로 스테이크를 시킬수 있는데 미리 예약하고 가야하고, 분고규 맛은 정말 최초입니다.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地元の食材を使った夕食が大変美味しいものでした。
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

周りは何もないエリア

予約しないとレストラン使えない。 レストランがないなりにホテル内のスナックが充実していないのが残念。近くにコンビニはないので来る際には事前に買い物が必要。自販機の補充がされておらず、レストランで購入したら高いのはちょっと残念な気がする。 テレビの字幕がなかった。
Stayed 1 night in Sep 2018

10/10 Excellent

Vivian, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room, great onsen, nice breakfast

The hotel’s open air bath is opened to the forest. The greatest Onsen experience we had in our 11 days trip. The breakfast is great as well. The location of the hotel is remote, dinner in the restaurant is by advance reservation only. As we didn’t booked the dinner l, we have to drive 25 minutes to Taketa to have dinner.
Stayed 1 night in May 2018