San Want Residences Taipei4.5 out of 5.0
Recent guest reviews
"San Want Residences" deserves a re-confirmation: staff is high level standard, hotel lobby/meeting areas are excellent, interior design fairly above the standards of this hotel class, position is strategic to visit the surroundings and Taipei, the room is very cozy, breakfast is superb. Highly recommended.
Good location in front of the park. My mom loved the very personalized service. Breakfast was perfect, enough western food enough eastern food. There was tea and coffee at the lobby, and a lot of the San Want snacks throughout the floors and lobby area. Clean and well lit. This is at the main nanjing road and was a 15 min stroll to the mitsukoshi department stores. We had a memorable time because the rooms were also just right and there was a sunken tub, which I thought was a great treat! especially after a whole day of walking sightsee and shops. It's really excellent :D We will come back and hope to stay here again. oh English is a bit tricky for the front desk, mostly Japanese clientele, but they cater to English speaking right away, somehow they find a staff to assist if they can't speak English. My mom likes to use English, while I prefer Mandarin or Hokkien so I would intercede if English is a bit tricky. It felt like you were actually a resident here.
Close to the subway station, facing the main street and getting on and off a taxi is convenient. It is good to upgrade the opposite of the hotel to the park view at the forest park. You can relax and have tea in the lounge. Breakfast is buffet style
This is my second time that I choose this hotel. Why I choose this hotel is due to the first impression during the first stay in Oct 17. Is really a nice n comfortable which I ever stay in Taipei and also the best breakfast that I ever had.
I've stayed at this hotel during a business trip. It is one of the few hotels in the world I've stayed where I cannot find any minuses or cons. Everything was excellent: starting with the modern furnishings of the rooms continuing with the great breakfast and last but not least with the excellent behavior and politeness of the staff. This is one of the best hotels I've ever stayed in (and I've travelled a lot in the entire world). Simply I cannot find any kind of minuses.
Cosy hotel with very good service. All the staff there are very friendly and helpful. High quality amenities (Locittane), free flow of drinks and snacks between 2-5pm. Convenient location, walking distance to department stores.
I've stayed at this hotel a few times now. Simply put, this is a good hotel, and I would generally stay here again. There is, however, room for improvement in certain areas. As is typical of my reviews, here is a list of pros and cons: PROS: 1. Convenient Location - the hotel is well-located and convenient to public transport. It is about a 10 minute walk to Zhongshan MRT station. Take Exit 2 out of the station; as you walk out of the exit, you'll see the large Shin Kong Mitsubishi department store on your right. Just keep walking straight, and you'll arrive at the hotel in about 10 minutes. Tip - if you're arriving at Taipei Main Station, note you don't have to take the MRT train to Zhongshan MRT - you can actually walk between the stations through the Zhongshan Metro Mall, which is an underground mall linking the two stations. It takes about 10-15 minutes to walk between the stations, and there are various shops and eateries to command your attention. I prefer walking than squeezing on the train between these two stations. 2. Clean rooms, good amenities, good WiFi, free snacks, HDMI cable, and spacious bathroom - the rooms are clean, have a fresh smell, and the bathrooms are spacious. L'Occitane toiletries are provided. As other reviewers have noted, there is a separate Japanese-style bath and a very large shower with superb water pressure. I think this shower is the best out of all the hotels I've stayed in Taipei. A Japanese-style smart toilet is provided, along with a helpful translation card in English, Chinese, and Japanese which translates the Japanese buttons and controls. Dental kits (toothpaste and toothbrush), shaving razors with cream, etc. are all provided. In-room slippers are also provided and are thick, high-quality, and very comfortable. They are among the best in-room slippers I've worn in any hotel. They also have a protective anti-slid bottom, which is good when one is in the bathroom. Bathrobes and even pajamas are provided. Fresh fruits, bottled water, the signature San Want brand rice crackers (the ones placed near the fruit on the table), and sweet biscuits (placed on the bed table) are all provided for free in the room. WiFi is free and strong; no log-in is required. An HDMI cable is also thoughtfully provided so you can connect your computer to the big TV, if you want, for watching movies or doing work. In addition, free self-serve coffee, tea, iced water, iced barley tea, and San Want rice crackers are available in the lobby at any time. Rooms do not include irons and ironing boards; you must request them. 3. Breakfast and Afternoon drinks - every booking includes a complimentary breakfast buffet. There are Chinese, Japanese, and Western choices, although the emphasis is on Chinese and Japanese offerings. Coffee, tea, and light snacks are also available for free in the afternoon. Note there is also a paid afternoon tea and happy hour options which have fancier food. CONS: 1. Lobby can get dirty - as I mentioned above, there is free self-serve tea, coffee, iced water, iced barley tea, and San Want rice crackers available in the lobby at any time. This is very nice, but the hotel does not provide a specific place where guests can put used and dirty plates, eaten rice cracker wraps, dirty cups, and dirty glasses. As a result, many guests simply leave them on tables all around the lobby, which makes the lobby look dirty. The hotel should put some tray or designate some space clearly, with a sign, informing guests that they can and should deposit their used glasses, cups, etc. there. 2. Poor English at breakfast - English training needs to be improved for breakfast staff. At the breakfast buffet, made-to-order eggs are available. The sign indicates eggs can be, among others, cooked sunny-side up and over easy. I don't like my eggs runny (for health reasons) and I kindly requested that my eggs be cooked "over hard", also specifically and explaining they should be "fully cooked" because I was worried perhaps the staff member did not know what "over-hard" means. The service staff member nodded in acknowledgment. When my eggs were delivered, they were, however, very runny. Even though technically speaking "over-hard" and "over-medium" were not listed options on the egg sign, it is not that laborious for the chef to cook eggs that way (just leave them in the pan for a few more minutes), and staff should be trained on what those terms mean. Even though I specifically also specified them to be "fully cooked," it was apparent the staff member didn't understand. Some customers (e.g. pregnant women, elderly) might not be able to eat runny eggs for health reasons. 3. No multi-country adaptor for outlets in rooms - For devices that use three-prong UK/Hong Kong/Singapore plugs, there were no suitable outlets in the room. No adaptor was provided. You had to call the front desk to have one delivered to you. A minor inconvenience, but the hotel could consider providing a multi-country adaptor in each room. 4. Sense of uneven service to different nationalities - after staying at this hotel a few times, I get the feeling that Japanese guests are treated as king (or queen) here, and I felt that they received the best service, generally more friendly and warmer service than guests of other nationalities. One front desk staff member, for example, seemed to be more friendly to Japanese guests. Breakfast staff also seemed to be more enthusiastically welcoming of Japanese guests. They also spoke Japanese much better than English. I think this is something the hotel needs to pay attention to. Even though Japanese guests may comprise the bulk of their business, they need to be sensitive to other guests' perceptions. All guests are equal. If you're going to be super-nice and welcoming, be super-nice and welcoming to all guests. If you're going to be less friendly, be less friendly to everyone equally. Furthermore, for better or for worse, it is English - not Japanese - that is most often used as a default international lingua franca in the service industry. All in all, I would stay in this hotel again, but I would recommend the hotel look into making the improvements I suggested above.
Asian hospitality at its best. Beginning with the very friendly reception people, who assisted in every single problem with a big smile on their faces, large variety of choices for breakfast, extreme cleanness everywhere and good relaxing bathroom facilities in every room. And yet a small hotel, not a typical large chain member.
Rooms are well appointed, clean with fancy fixtures. Bed and linens so comfortable. Front desk staff are thorough and extremely polite, which is what you may routinely expect at Taipei hotels. Walk around the corner and you have plenty of small restaurants and pubs to eat.
I have been to Taipei several times. By chance I booked into this hotel last minute and lucky for me, it turned to be a very good decision. very efficient staff, nice rooms, good location close to my favourite restaurant Din Tai Fung, good massages, MRT, good shopping and very good breakfast buffet.
- Close to Chiang Kai-shek Memorial Hall
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
Chiang Kai-shek Memorial Hall is within a mile (2 km) of San Want Residences Taipei, and other popular sites like National Taiwan Museum are within a couple of miles (3 km). This 4.5-star hotel has 81 guestrooms and offers free in-room WiFi, free self parking, and a fitness center. Located centrally in Taipei, it's also close to Taipei 101 and Confucius Temple.
Free buffet breakfast is included with your stay. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
San Want Residences Taipei's 81 rooms are air-conditioned and provide refrigerators, minibars, and free newspapers. 37-inch LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free bottled water, safes, and phones.
San Want Residences Taipei features a fitness center, free WiFi in public areas, and 3 meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for TWD 1800 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 735 reviews