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Recent guest reviews

Convenient location to major tourist attractions and to shopping. However, the hallway had a very strange odor, which was noticed by everyone in our travel group (also in my previous stay at this hotel). Also, the bathroom has a funky layout, with toilet essentially open to the bedroom/sleeping area. There is an unsuccessfully attempt to separate the spaces with a flimsy sliding door, which does very little to block the noise and occasional smell from the toilet. You can basically hear and sometimes smell the activities from the toilet while lying in bed. Check in staff was very friendly, the bell boys were very helpful and attentive, but concierge wasn’t much of help. Every time we inquired, they ran out of maps and other stuff, making them unable to effectively provide us with any helps.

Excellent location, spacious and clean room, friendly staffs, great breakfast- both western and eastern styles. Local food streets are within 5-10 minutes walking. I really enjoyed my stay at this hotel. Will definitely recommend and return.

Breakfast staff was super quick with their services. The rooms are spacious, plenty of room for kids to run around.

No 1 Heyi Rd Tainan

Hotel highlights

  • Walking distance to Chihkan Tower and Tainan Confucian Temple
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Outdoor pool

Located in Tainan City Centre, Silks Place Tainan is a leisurely stroll from popular sights such as Chihkan Tower and Tainan Confucian Temple. This 255-room, 4.5-star hotel has an outdoor pool along with a fitness center and a free children's club.


Dining

Enjoy dining at one of 2 onsite restaurants including ROBINs Grill and Teppan, which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 255 rooms are soundproofed and have an array of amenities, including refrigerators, minibars, and free bottled water. Flat-screen TVs come with video-game consoles, and guests can stay connected with free wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Safes and phones are also standard.


Property features

Built in 2014, the brand new Silks Place Tainan offers an outdoor pool, a fitness center, and free WiFi in public areas. There's limited parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and a free kid's club.

Room options

Deluxe Room, 1 King Bed, 2 Pax

1 King Bed | Sleeps 3

Deluxe Family Queen, 4 Pax

2 Double Beds | Sleeps 5

Junior Family Queen, 3 Pax

2 Double Beds | Sleeps 4

Junior Family Queen, 2 Pax

2 Double Beds | Sleeps 3

Guest reviews for Silks Place Tainan

Everyone (6)
5
Everyone

By on Oct 27, 2019

Review comment responded on Oct 30, 2019

Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋,更衷心期盼您的再次蒞臨,謝謝!

5
Everyone

By on Oct 17, 2019

Review comment responded on Oct 20, 2019

Thank you for your feedback, we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋,更衷心期盼您的再次蒞臨,謝謝!

3
Friends

Convenient location to major tourist attractions and to shopping. However, the hallway had a very strange odor, which was noticed by everyone in our travel group (also in my previous stay at this hotel). Also, the bathroom has a funky layout, with toilet essentially open to the bedroom/sleeping area. There is an unsuccessfully attempt to separate the spaces with a flimsy sliding door, which does very little to block the noise and occasional smell from the toilet. You can basically hear and sometimes smell the activities from the toilet while lying in bed. Check in staff was very friendly, the bell boys were very helpful and attentive, but concierge wasn’t much of help. Every time we inquired, they ran out of maps and other stuff, making them unable to effectively provide us with any helps.

By , from Los Angeles on Aug 28, 2019

Review comment responded on Sep 2, 2019

Dear GK, Thank you for choosing Silks Place Tainan as your home away from home.Your comments are being passed on to the relevant departments so that we can better understand what the issue was, and then ensure that it is promptly corrected. Thank you again, and we hope that we will have another opportunity to be your hotel of choice when visiting Tainan.

5
Everyone

Excellent location, spacious and clean room, friendly staffs, great breakfast- both western and eastern styles. Local food streets are within 5-10 minutes walking. I really enjoyed my stay at this hotel. Will definitely recommend and return.

By on May 5, 2019

Review comment responded on May 7, 2019

Dear Guest: Thank you very much for sharing your heartwarming feedback with us. We are delighted that your stay was pleasant and that you enjoyed the location, facilities, breakfast, and of course the warm hospitality and service from our staff. We appreciate your recommendation for fellow travelers and also hope that this was the first of many trips for you to Silks Place Tainan!

5
Everyone

By on Apr 23, 2019

Review comment responded on Apr 24, 2019

Thank you for feedback, and we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋,更衷心期盼您的再次蒞臨,謝謝!

5
Everyone

By on Jan 24, 2019

Review comment responded on Jan 28, 2019

Thank you for feedback, and we hope to have another opportunity to welcome you on future trips to Tainan. 感謝您選擇入住台南晶英酒店並給予回饋,更衷心期盼您的再次蒞臨,謝謝!

4
Everyone

Breakfast staff was super quick with their services. The rooms are spacious, plenty of room for kids to run around.

By , from New york on Nov 20, 2018

Review comment responded on Nov 29, 2018

Dear Anne: Thank you for choosing Silks Place Tainan on your recent trip and for leaving us a great review. We are happy to hear that you enjoyed the spacious room and the service from our staff during your breakfast. On behalf of them and all of us, we are grateful to provide you with a comfortable home away from home and hope that we can do so again soon!

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