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Twinstar Hotel

3.0 out of 5.0

Recent guest reviews

This is the 1st time we traveled to Taichung and checked into this Twinstar Hotel which is strategically located opp the Taichung TRA station (3 min walk). Outlook of the hotel looks good, grand. We booked a superior twin room and therefore getting a bigger room with 2 queen size bed and a marble table in front of a "small" TV. There is good space for our luggage. However, the inner room is rather old fashion and amenities provided are very basic. They are still using a metal key lock system and the room is too dim for our liking. However the room is still considered clean. Next to the hotel is a very big modern, shopping mall - The Taroka Mall. There are big shopping outlets eg H&M, Uniglo, Daiso, Starbucks, carrefour etc. Breakfast is provided but the variety is limited and taste very local (same for the 2 days we stayed), so dun expect too much. Overall, our stay there is still considered good and comfortable - especially because of it convenience - linked to major roads ( on Fuxing road, near to jianguo road and Taichung road) and close to one of the Zhongxiao Night market.

The property is in a perfect location for transportation, just a few minutes from both the main train station and bus terminal. It was a huge room with two double beds with a lovely shower and bath for great value. For us, the breakfast could be a little more continental but that being said we are in Taiwan so it’s their style of food.

we've stayed one night, and we extend one more night, but the staff requires us to move to another floor. we have no problem to move rooms, but the unpleasant thing is the rooms have to check out at 11 am and the staff can give new rooms at 3 pm (according to check-in time). we can not stay in the room for 4 hours,we say we are very tired today want to rest at the room, but the staff do not care. we already had reservation still had to check out, bad service, not recommended hotel. should the new room be directly occupied without waiting for 4 hours.

WHAT'S WRONG WITH THE UNSATISFYING SERVICE FROM YOUR STAFF??? very disappointing, the service is really bad. We have to check out and come again at 3pm. We already book but we have to wait again for 5 hours. They supposed to have room ready for us. And also a staff named John Chen need to be taught hospitality. The breakfast also so-so. Nothing special, old room but clean. The price is not affordable for that kind of hotel.

This hotel is located in a very convenient location. It's near TRA Taichung station, next to shopping mall and many food store nearby. There is also a nice bubble milk tea shop called Mizusawa. Staff are very nice and helpful. However, facilities in the room is quite old, double room is quite small while twin room is spacious. There is also bad smell (smoke) in the non-smoking room. The WC is very small. Breakfast is quite poor.

We booked this hotel basically for its great location, a short walking distance to the Taichung Train Station as we had to leave early the next morning to catch the train to Chaiyi and thereafter the Alishan train at 9 am. It is located next to a shopping complex with a Carrefour Supermarket. The staff were courteous and helpful and provided us with the information to visit the Fengjia Night Market. Unfortunately, we got no time to check out their breakfast as we left the hotel at around 6 am.

A very good break. The hotel is convenient with public transport nearby. Staff are friendly. Room Service commendable. Buffet breakfast not for gourmets but for the room rate I pay, no complaint. I Have No reservation to recommend the hotel to other travellers. Come AND experience this yourself and get the truth.

This hotel was easily located and near to Taichung Railway station Hotel staff were super polite and helpful. They greeted us everytime we were out and back with welcoming gesture. They showed us the way to nearby night market and way to tourist attraction. The bed was comfortable and room was spacious and clean. However the breakfast served daily was the same with little varieties. But it was good enough to refill our fuel for the morning Definitely will come back to stay in again to this hotel for future visit to Taichung.

Pros: Very near Taichung railway station. Easy access to amenities. Staff generally pleasant and helpful. Cons: Three days, three baby cockroaches in room. Mosquito bites as well. No coffee in room. Also, only paper cups and teabags. Breakfast not great and they serve the same thing every day. Not the best in the world.

It is very clean and modern, and the bathroom is spacious and clean. It has a bathtub and the bathroom doesn't get wet everywhere like a Taiwanese bathroom. We had breakfast which consisted of cereals, toast, egg, hash browns and Taiwanese food. It was a good mix and I was satisfied with the breakfast.

No.158, Sec. 4, Fuxing Rd. Taichung

Hotel highlights

  • Close to Taichung Park
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Taichung Park is within a mile (2 km) of Twinstar Hotel, and other popular attractions like Paochueh Temple are within a few miles (5 km). This 104-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking. It's in central Taichung and also close to National Museum of Natural Science and Feng Le Sculpture Park.


Dining

Free buffet breakfast is served each morning from 7 AM to 9:30 AM.


Rooms

All 104 air-conditioned rooms provide refrigerators, electric kettles, and free bottled water. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Rooms also include phones.


Property features

At Twinstar Hotel, guests have access to free WiFi in public areas, a computer station, and express check-in. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Additional amenities include express check-out and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

56.0% of guests recommend this hotel

Total of 154 reviews