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Aparthotel

The Concierge at Wind Residences Tagaytay

3.0 star property

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Photo gallery for The Concierge at Wind Residences Tagaytay

Reception
Indoor pool, outdoor pool, sun loungers
Premium Room, 1 Bedroom | Desk, iron/ironing board, wheelchair access
Premium Room, 1 Bedroom | Lake view
Garden

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Restaurant
  • Air conditioning
  • Laundry
  • Outdoor Space

Explore the area

View in a map
Tagaytay Nasugbu Highway, Wind Residence, Tagaytay, 4120
  • Place, Summit Ridge Promenade
    ‪8 min walk‬
  • Place, Sky Ranch
    ‪13 min walk‬
  • Place, Ayala Malls Serin
    ‪6 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪76 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Fridge, microwave, electric kettle, rice cooker

Standard Room, 1 Bedroom

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, 1 Bedroom

Fridge, microwave, electric kettle, rice cooker

Premium Room, 1 Bedroom

  • Lake view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Tagaytay

Within a short walk of Summit Ridge Promenade, The Concierge at Wind Residences Tagaytay is within a mile (2 km) of Sky Ranch. This 3-star aparthotel has 10 rooms and welcomes guests with 2 restaurants, an outdoor pool, and an indoor pool.
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What's nearby

  • Summit Ridge Promenade - 8 min walk - 0.5 miles
  • Sky Ranch - 13 min walk - 0.7 miles
  • Ayala Malls Serin - 6 min drive - 1.4 miles
  • Our Lady Of Lourdes Parish - 6 min drive - 1.4 miles
  • Picnic Grove - 23 min drive - 5.1 miles

Getting around

  • Biñan Station - 41 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 97 min drive

Restaurants

  • ‪Jiang Nan Hotpot - ‬5 min walk
  • ‪Ridge Park Kainan Sa Kubo - ‬5 min walk
  • ‪Chatime - ‬5 min walk
  • ‪Dahon @ Mesa - ‬3 min walk
  • ‪Tagaytay Lomi House - ‬7 min walk

About this property

The Concierge at Wind Residences Tagaytay

The Concierge at Wind Residences Tagaytay features an indoor pool, an outdoor pool, and a children's pool. If you drive, self parking is PHP 250 per day, and there's also an airport shuttle. Staff members are on hand to provide concierge services, luggage storage, and a safe deposit box at the front desk. Other amenities at this family-friendly aparthotel include a business center, laundry facilities, and an ATM.
Each apartment is air-conditioned and features a kitchen and space to spread out with a dining area. Guests can expect to find a flat-screen TV with cable channels. The bathroom offers free toiletries, bidets, and slippers. Other standard amenities include an electric kettle, a rice cooker, and free bottled water. Limited housekeeping is available.
An indoor pool, an outdoor pool, and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Pool loungers

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (PHP 250 per day)

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • 2 restaurants
  • Snack bar/deli

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with premium cable channels

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • ATM
  • Concierge services
  • Free bottled water
  • Iron/ironing board on request
  • Limited housekeeping
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 units
  • 5 buildings
  • Built in 2014
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in fee: PHP 1500
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 1500

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 1 year old or younger stays free when using existing bedding

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 1000.0

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: PHP 250 per day
  • Early check-in fee: PHP 1500 (subject to availability)
  • Late check-out fee: PHP 1500 (subject to availability)
  • Facilities fee: PHP 300 per person, per day and includes use of: swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Concierge Wind Residences Tagaytay Condo
Concierge Wind Residences Condo
Concierge Wind Residences Tagaytay
Concierge Wind Residences
Concierge Wind Residences Tagaytay Apartment
Concierge Wind Residences Apartment
Concierge at Wind Residences Tagaytay
The Concierge at Wind Residences Tagaytay Tagaytay
The Concierge at Wind Residences Tagaytay Aparthotel
The Concierge at Wind Residences Tagaytay Aparthotel Tagaytay

Frequently asked questions

Are free cancellation options available at The Concierge at Wind Residences Tagaytay?

The Concierge at Wind Residences Tagaytay offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do close to The Concierge at Wind Residences Tagaytay?

This aparthotel is located in Tagaytay, a short 17-minute walk from Sky Ranch and also 8 minutes on foot from Summit Ridge Promenade. You'll also find Ayala Malls Serin and Pink Sisters within a short drive.

Is parking available on site at The Concierge at Wind Residences Tagaytay?

Yes, parking is offered for PHP 250 per day.

Does The Concierge at Wind Residences Tagaytay feature a casino on the premises?

No, The Concierge at Wind Residences Tagaytay doesn't have a casino.

Is there an indoor pool at The Concierge at Wind Residences Tagaytay?

Yes, this aparthotel has an indoor pool along with an outdoor pool.

Is The Concierge at Wind Residences Tagaytay good for couples?

Couples will appreciate amenities at this aparthotel, including a kitchen and slippers in each apartment, and some feature lake view.

Does The Concierge at Wind Residences Tagaytay have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does The Concierge at Wind Residences Tagaytay have a restaurant with a breakfast menu?

No, The Concierge at Wind Residences Tagaytay doesn't have a restaurant that serves breakfast.

Does The Concierge at Wind Residences Tagaytay allow pets to stay for free?

No, pets aren't allowed at The Concierge at Wind Residences Tagaytay.

Does The Concierge at Wind Residences Tagaytay have connecting rooms available?

No, there aren't connecting guestrooms at this aparthotel.

Where is the closest airport to The Concierge at Wind Residences Tagaytay?

The closest major airport to The Concierge at Wind Residences Tagaytay is Ninoy Aquino Intl. Airport (MNL), which is about 28.3 mi away.

Are there rooms with balconies that I can book at The Concierge at Wind Residences Tagaytay?

No, you won't find apartments with balconies at The Concierge at Wind Residences Tagaytay.

The Concierge at Wind Residences Tagaytay Reviews

Reviews

6.8
Rating 10 - Excellent. 13 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 20 out of 65 reviews
Rating 4 - Poor. 9 out of 65 reviews
Rating 2 - Terrible. 5 out of 65 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveler

Everything was ok, except for the parking, unshaded, rough ground & quite far from the tower.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing is unique, not good.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

The place is good. The parking is too far. You need to remind the guests that during midnight they need to keep quiet not to disturb other guest.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

TinaPortillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Mary Joy

Disliked: Cleanliness

Naaaah!

Pros - location is along the roadside.. plenty of nearby restaurants Cons - Housekeeping/ cleanliness poor - shower head looks disgusting - You won’t be able to sleep like a log.. location is very very noisy!
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Jackson

Liked: Cleanliness, property conditions & facilities

Meh

Check-in and check-out were bad and they need to replace the pillows. Otherwise the view was great.
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveler

Disliked: Room comfort

Not satisfactory

Place was nice, but the room is so small and some of the amenities are not free, you need to pay like pool and gym. Aside from that you need to pay cash deposit in front desk for $20.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

condo not hotel, lahat may bayad

I booked thru hotels.com and we thought this is a hotel, condo pala which is under Conceirge.. kaya if your planning to stay here be sure to bring foods because you need to walk half mile before makabili.. and also the parking area which is located beside clubhouse is so so so so far... grabe ang parking ubod ng layo sa tower, dapat masipag ka maglakad dito.. And because holiday kami nag check-in ubod ng haba ng pila sa reception, imagine need mo magparegister but you have to wait 1 hour na nkapila, may kasama pa kmi na mga bata kaya tapos sobrang daming tao at ang init sa lobby kaya kawawa.. also using Swimming pool has payment, 300/head because of holiday and parking fee is 150.. but the condo is clean, well spacious for us 5pax.. masikip na nga lang sa bed because 1double bed and sofabed lang ang meron, wala daw sila extra mattress.. wala din toiletries kahit sa room info meron nkalagay, luckily may tirang bathroom tissue ung last siguro na gumamit kaya meron sa bathroom, meron nmn handsoap un lang.. anyway, maganda nmn ung condo, next time siguro will rent nlang sa condo owner marami pala nag ooffer thru fb, late ko na nalaman mas mababa kc ang price compare kpag nagpabooked online..
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Kim

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Skuffende modtagelse

Vi har bestilt 3 værelser, kun 2 af dem er klar, vi vil så gerne alle sammen gå op på de 2 værelser... Men det må vi ikke, dem der skal bo i det sidste værelse må ikke komme med op før det værelse er klar... Så vi må åbenbart ikke have gæster... Manden ved check in (den i underetagen) Er meget arrogant, og vil ikke gøre det mindste for at hjælpe os Udsigten er fremragende... Men nogle af værelserne er noget slidte, og rengøring kunne godt trænge til et kursus, for helt rent var der ikke...
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Like the amenities dont like the parking
Stayed 1 night in Mar 2019
Verified

8/10 Good

VisitingGuest

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
What I like: Clean, new, accessible. What I don't like: We had to check in beside a 7 11 store, put in a cash bond of 1,000 pesos, then go to the hotel itself, sign up with front desk, leave a government issued ID for the duration of my stay. When I made the on line booking, I indicated that there are 3 of us. When we got in the room, there were only 2 towels. No phone to call housekeeping, we have to go down to get the additional towels. Parking was paid separately at the parking lot. I was only visiting. I have another Expedia acct that I use in Canada to book flights & hotels & this is the first time that I had this experience with an Expedia booking. Things were all over the place.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit isn't clean.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Matt Louie

Liked: Cleanliness, staff & service

Staycation in the Wind

it wasnt as expected in the picure. the room was spacious however it was too plain. sofa bed was ran down. parking was too far. however the view of the taal volcano inside was breath taking. staff were pleasant and very helpful. lastly the lobby was extra ordinary
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

R.Krueger

Disliked: Cleanliness, amenities
The hotel looks deceiving nice on the outside but a disaster in the room. I guess you really get what you paid for with the price they are offering for I have still gotten nicer hotels for 60 dollars. First of all the bathroom was filthy, towels were used, floor, mirror and sink were not clean. No hot water at all to shower or wash hands with. The bed sheets on the bed were not clean found blood on the sheets down by foot area so did not notice it until morning. The fold out bed had what looked like semen on it and had no sheets or blankets. The room was to host 4 guest. They also have an ant issue so beware. I would most definitely look at other rooms. The room appeared to be nice when walking in but you will end up finding all the hidden gems that you probably do not want to find. The only positive about it was the view but hope you can sleep with bright lights and the sliding door does shut completely so wind is constantly whistling through it. Honestly would have just spent the other 20/40 dollars for another place. Pictures are very deceiving!! Best of luck and Happy hunting if you decide to stay at this hotel.
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so dirty honestly,the towel was wet when we received,the floor I don’t know why so oily,ask cleaners to clean is same also,very dirty,and the room have cockroaches 😭😭😭
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

woodrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was a very great experience. Nice and clean place. I will highly recomended
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

AMENAIRAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

The place is really beautiful. Given the chance i will stay there for a week. The room is very clean. I love the lakeview from our room. Food is not a problem because there is 7 eleven at the UG.. But it could have been perfect if a recetionist is there as early at 7am to cater traveller who will check out earlier to catch a flight.. Thank you
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Rosalina

Liked: Cleanliness, staff & service, room comfort
No WIFI
Stayed 1 night in Oct 2018
Verified

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

QUALITY room with a NICE view!

We booked a room on the EIGHT floor. From the balcony, we had VERY NICE views of the Taal lake and volcano. In the room, there is a sliding door separating the bedroom from the rest of the room. There is NO Wi-Fi. For the check-in, the office is opened until 9:00 PM. It might be a good idea to check-in AS EARLY AS POSSIBLE, in case there are some problems with your room. Because, after 9:00 PM, there is no one in the office until the next morning. I understand that it might then take LONGER to get assistance. There is paid parking. As for the parking area, it might be a little bit of a walk, BUT ONLY IF you have a mobility issue.... IF NOT, then it is O.K! There is a fee for the use of the swimming pool. You have to pay at the building next door. You CANNOT pay at the pool itself.... something to keep in mind. SECURITY is GOOD at the entrances to the building.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i want to go back for a staycation

Very accomodating staff and very clean room..
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Anjo Dacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Overall had a nice stay. Staff of Conceirge at Wind Residences were very accommodating.
Stayed 1 night in May 2018
Verified

4/10 Poor

Jun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Deceiving Hotel Pictures

The room is too small for four adults, zero privacy, no room division and/or divider, no terrace, and they dare call it "Premium." The images of the rooms we'd seen prior to booking were clearly meant to deceive.
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service

Nice location

Cant comment further. Just stayed to sleep from past 12 MN til 10am
Stayed 1 night in Mar 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

No system, far parking lot and decent club house

The impression of the area is nice but I don't like that they do not have unified system of check-in and check-out. If I am a customer who just came from a 12-hour flight and I had to check myself in to multiple locations just to get into my room - I would be really upset. You have to surrender your ID to them and if they lose it, they just say "I'm sorry" and will not provide anymore assistance. On top of that, a guest have to park verrryyyyy far from the units. AGAIN, if you are very tired from a long flight - all I want to do is park my car, check in and go to my room. And as for checking-out - you have to do the same thing of checking-out to multiple locations which is the hardest check-out I've ever had. The room itself is small and not really the best, the clubhouse is decent but I really think you can find better value somewhere else for the same price.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room is very clean and all the hotel staff are very friendly and the facilities are beautiful we enjoyed our stayed at your Hotel very good very nice
Stayed 1 night in Mar 2018