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Hotel XYZ

3.0 star property
Hotel in Tacloban with 3 restaurants and a full-service spa

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Photo gallery for Hotel XYZ

Poolside bar
Restaurant
Outdoor pool
Reception
Fabulous Room | Minibar, in-room safe, desk, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot Tub
  • Spa
  • Gym

Explore the area

View in a map
P. Zamora St., Tacloban, Leyte, 6500
  • Place, Tacloban City Hall
    ‪8 min walk‬
  • Place, Tacloban City Convention Center
    ‪3 min drive‬
  • Place, Robinsons Place Tacloban
    ‪5 min drive‬
  • Airport, Tacloban (TAC-Daniel Z. Romualdez)
    ‪12 min drive‬

Room options

View all photos for Fine Room Twin

Fine Room Twin | Minibar, in-room safe, desk, rollaway beds

Fine Room Twin

8.4 out of 10
Very good
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fine Room Queen

Fine Room Queen | Minibar, in-room safe, desk, rollaway beds

Fine Room Queen

8.0 out of 10
Very good
(8 reviews)
  • 184 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fantastic Twin

Fantastic Twin | Minibar, in-room safe, desk, rollaway beds

Fantastic Twin

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fantastic Queen

Fantastic Queen | Minibar, in-room safe, desk, rollaway beds

Fantastic Queen

8.8 out of 10
Excellent
(11 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fabulous Room

Fabulous Room | Minibar, in-room safe, desk, rollaway beds

Fabulous Room

8.0 out of 10
Very good
(3 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

About the neighborhood

Tacloban

Located in Downtown Tacloban, Hotel XYZ is adjacent to CAP Building and within a 10-minute stroll of Tacloban City Hall. This 56-room, 3-star hotel has 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Tacloban City Hall - 8 min walk - 0.5 miles
  • Madonna of Japan - 12 min walk - 0.6 miles
  • Stations of the Cross - 12 min walk - 0.6 miles
  • Tacloban City Convention Center - 3 min drive - 1.9 miles
  • Robinsons Place Tacloban - 5 min drive - 2.8 miles

Getting around

  • Tacloban (TAC-Daniel Z. Romualdez) - 22 min drive

Restaurants

  • ‪Jollibee - ‬2 min walk
  • ‪Q Kitchen - ‬1 min walk
  • ‪Janikka Food Center - ‬3 min walk
  • ‪Royal Restaurant - ‬4 min walk
  • ‪Andok's - ‬3 min walk

About this property

Hotel XYZ

Hotel in Tacloban with 3 restaurants and a full-service spa
Hotel XYZ features a full-service spa, an outdoor pool, and a gym. There's free parking, and an airport shuttle (available on request) for PHP 500 per person one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can enjoy free WiFi and LED TVs. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other amenities include minibars, safes, and desks.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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  • Free WiFi
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8.8 out of 10, Excellent, 555 reviews
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The price is $54
Oct 17 - Oct 18
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 385 for adults and PHP 197.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2013
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: PHP 1000.00
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 1000.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for PHP 1400.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PHP 385 for adults and PHP 197.5 for children
  • Airport shuttle fee: PHP 500 per person (one-way)
  • Early check-in fee: PHP 1000.00 (subject to availability)
  • Late check-out fee: PHP 1000.00 (subject to availability)
  • Rollaway bed fee: PHP 1400.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban

Frequently asked questions

Is a free cancellation option available at Hotel XYZ?

Hotel XYZ provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What is there to do near Hotel XYZ?

This hotel is situated in Downtown Tacloban within a 10-minute walk of Tacloban City Hall and CAP Building. You'll also find Madonna of Japan and Balyuan Amphitheatre less than a mile away.

Is parking available on site at Hotel XYZ?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel XYZ?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel XYZ have a casino at the property?

No, Hotel XYZ doesn't have a casino.

Is there an indoor pool at Hotel XYZ?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Hotel XYZ good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 3 restaurants.

Does Hotel XYZ have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel XYZ feature a restaurant that includes a breakfast menu?

Yes, Hotel XYZ has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel XYZ allow pets to stay free of charge?

No, pets aren't allowed at Hotel XYZ.

Does Hotel XYZ have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel XYZ?

The closest major airport to Hotel XYZ is Tacloban (TAC-Daniel Z. Romualdez), which is 5.2 mi away (22 minutes by car).

Can I book a room with a balcony at Hotel XYZ?

No, you won't find guestrooms with balconies at Hotel XYZ.

Hotel XYZ Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 200 out of 453 reviews
Rating 8 - Good. 157 out of 453 reviews
Rating 6 - Okay. 60 out of 453 reviews
Rating 4 - Poor. 27 out of 453 reviews
Rating 2 - Terrible. 9 out of 453 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The staff at the front desk and the Japanese restaurant was fantastic. House keeing was not the best missing towels didn't replenish the water. Parking is horrible. Food was very good at the restaurant. TV was not working right. Pool was not open at times and was sirty at times. Pool hours was 7am until 6 but no staff present for anything around the pool. If wanting to swim or just relax check some other hotel. Probably will not stay there again
Stayed 3 nights in Sep 2025

10/10 Excellent

Maychelle

Stayed 1 night in Jun 2025

10/10 Excellent

AZER, kissimmee

Stayed 4 nights in Jun 2025

10/10 Excellent

Ruben Diego

Business traveler
Liked: Cleanliness
Excellent
Stayed 1 night in Jun 2025

4/10 Poor

Haidee, Bakersfield

Stayed 1 night in Jun 2025

6/10 Okay

Pawel

Traveled with partner
Liked: Cleanliness
The air conditioning working wrong Staff and and anything else is very good
Stayed 2 nights in May 2025

2/10 Terrible

Haidee, Bakersfield

Stayed 1 night in May 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff is very good it’s two restaurants are diverse and good the pool never seems to be working!! However it is a good choice for foreigners with Filipino family AC good hot water and good maintenance definitely in top 5 of Leyte, Tacloban
Stayed 6 nights in May 2025

4/10 Poor

Dale

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Cockroach infested

I have stayed here several times in the last decade & it’s falling apart. The staff are friendly & helpful but overall the place is tired. The pool is out of order & has been so for months according to the staff. My family room has had a cockroach infestation, I killed several huge cockroaches, I sensed something was moving in the room at night & turned on the light, several roaches running around which scared the life out of my kids, I complained & they fumigated the room only to find more running around the next night. The only saving grace is the restaurant on the 9th floor is very good as is staff.
Stayed 5 nights in Apr 2025

6/10 Okay

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all pretty nice and friendly. Our room stayed warm even with the air on. It’s like the AC unit in the room wasn’t pumping enough air out and it’s a pretty small room. The main dining area downstairs is nice. The breakfast is excellent. Their lunch and dinner menu are the same. It’s a vast menu and there aren’t a lot of options for people who do not eat pork or seafood. There are 2 other restaurants I believe on the 9th floor that we ended up ordering from. Overall the stay was decent.
Stayed 3 nights in May 2025

10/10 Excellent

Merle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Vincent, Charleston

Stayed 2 nights in Nov 2024

10/10 Excellent

Mary glenn Mariano

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excell
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it.
Stayed 1 night in Feb 2025

4/10 Poor

Dan

Disliked: Amenities, property conditions & facilities
Heat exhaust blast directly on balcony overlooking ocean (unusable). TV cable reception extremely poor; wavering continuously. No face towels. Loud music in room from pool area until 9:30PM
Stayed 2 nights in Feb 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second reservation for this hotel. In my first reservation things did not go well. This reservation things were much better. We had a very large room. Two floors. Good for 4. Booked for two nights. That also included four free breakfasts for each morning. We were only two. Because of a change in schedule we could not stay the whole night on the second night. I needed to travel early to Manila for my return flight to my country. Because of this situation, they allowed us to have breakfast twice on the same day (both still free), and we did take for the second breakfast (which we had for lunch before I travelled to airport for my flight). A second bonus.... because I did not complete my stay that night, they gave me a partial refund for the time I did not use. That was awesome. Thank you Tris. I wanted to give her a hug and a kiss... hahahaha
Stayed 2 nights in Feb 2025

8/10 Good

Kevin, Carrum Downs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced stay in Tacloban City. Not a luxury property, but aspiring to be better than average for the area. Three restaurants with good quality food, as well as a coffee shop in the lobby. The Japanese place on the roof had a hip atmosphere and delicious sushi and ramen. Rooms are on the small side but with very comfortable beds. WiFi was inconsistent and AC needed to be repaired.
Stayed 3 nights in Feb 2025

4/10 Poor

Shane Star

Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Staff & service
Just a fun, relaxing place.
Stayed 1 night in Jan 2025

4/10 Poor

John

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Had huge rats and roaches, they were repairing rooms so hammering all day, and they always seemed to screw up room service and then you were stuck paying for it
Stayed 1 night in Jan 2025

8/10 Good

Rosalinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to everything,
Stayed 3 nights in Jan 2025

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness, staff & service
The staff was great. There was an issue with are room from the previous guest, which caused us to wait several hours before we could check in. And with that wait, there was no attempt at some type compensation. One of the big reasons I chose this hotel was the swimming pool. It was not available. That happens. We are staying this hotel again in two weeks. I was told it would still be ready at that time.
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Great Restaurant and food.

We love the restaurant and food. We have been staying there for a long time and we are starting to see some deterioration of the rooms. But overall a good experience.
Stayed 3 nights in Jan 2025

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with excellent restaurants. The staff are very friendly and helpful. The place is starting to show its age and getting a little rundown. The pool is too dirty and the wifi is terrible in many areas. That said, it's still our favorite place to stay.
Stayed 15 nights in Jan 2025

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