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SORANO Hotel

4.0 star property
VIP Access

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Photo gallery for SORANO Hotel

Indoor pool, outdoor pool
Property video
Poolside bar
Lobby lounge
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
W1 3-1 Midorimachi, Tachikawa, Tokyo, 190-0014
  • Place, Green Springs Shopping Mall
    ‪1 min walk‬
  • Place, Showa Memorial Park
    ‪2 min walk‬
  • Place, Shinnyo-en Head Temple
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
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Room options

View all photos for Room, 1 King Bed, Park View (Sky King)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Park View (Sky King)

9.0 out of 10
Wonderful
(4 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Park View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Studio, Park View

8.0 out of 10
Very good
(2 reviews)
  • 678 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Suite (Spa Suite)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Suite (Spa Suite)

  • 926 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Spa Suite - Dog Friendly)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Suite (Spa Suite - Dog Friendly)

  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

9.6 out of 10
Exceptional
(14 reviews)
  • 560 sq ft
  • Sleeps 6
  • 2 Large Twin Futons

View all photos for Premier Room, Park View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Premier Room, Park View

9.6 out of 10
Exceptional
(11 reviews)
  • 560 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

About the neighborhood

Tachikawa

SORANO Hotel places you next to Green Springs Shopping Mall and within a 5-minute walk of other popular sights like Showa Memorial Park. This 4-star hotel has 81 guestrooms and offers an outdoor pool, an indoor pool, and free in-room WiFi.

What's nearby

  • Green Springs Shopping Mall - 1 min walk - 0.0 miles
  • Showa Memorial Park - 2 min walk - 0.1 miles
  • Tachikawa City Central Library - 3 min walk - 0.2 miles
  • Cinemacity - 6 min walk - 0.3 miles
  • Shinnyo-en Head Temple - 14 min walk - 0.8 miles

Getting around

  • Tachikawa-Kita Station - 6 min walk
  • Tachikawa Station - 8 min walk
  • Haneda Airport (HND) - 93 min drive

Restaurants

  • ‪North Link Coffee & Tea - ‬6 min walk
  • ‪本棚珈琲 - ‬4 min walk
  • ‪CAFÉ de CRIÉ - ‬5 min walk
  • ‪東京ギョーザスタンド ウーロン - ‬4 min walk
  • ‪AFURI - ‬4 min walk

About this property

SORANO Hotel

SORANO Hotel features an indoor pool, an outdoor pool, and a gym. If you drive, self parking is JPY 2200 per night, or you can take advantage of the airport shuttle at scheduled times for JPY 2000 per person one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a steam room, free WiFi in public areas, and free newspapers.
55-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and wardrobes or closets are also available. Housekeeping is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 8:00 PM at scheduled times
  • Self parking on site (JPY 2,200 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 to 3,080 for adults and JPY 2,200 to 3,080 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • DAICHINO RESTAURANT
  • SORANO ROOFTOP BAR

Things to do

  • Art gallery
  • Gym
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2020
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 3080 to 3080 for adults, and JPY 2200 to 3080 for children
  • Airport shuttle fee: JPY 2000 per person (one-way)
  • Airport shuttle fee per child: JPY 1000 (one-way), (from 6 to 11 years old)
  • Self parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 2200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • SORANO Hotel caters to LGBTQ+ guests.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sorano Hotel Hotel
Sorano Hotel Tachikawa
Sorano Hotel Hotel Tachikawa

Frequently asked questions

Are free cancellation options available at SORANO Hotel?

SORANO Hotel provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of SORANO Hotel?

This hotel is located in Tachikawa, just steps from Showa Memorial Park and Green Springs Shopping Mall, and within a short walk of Cinemacity. You'll also find LaLaPort Tachikawa Tachihi and Polar Science Museum less than a mile away.

Is there parking available at SORANO Hotel?

Yes, parking is offered for JPY 2,200 per night.

Is a spa located at SORANO Hotel?

Spa services at the hotel include Ayurvedic treatments and massages.

Does SORANO Hotel include a casino at the property?

No, SORANO Hotel doesn't have a casino.

Will I find an indoor pool at SORANO Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is SORANO Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Does SORANO Hotel have a hot tub?

No, but this hotel does have a steam room.

Does SORANO Hotel have a restaurant with a breakfast menu?

Yes, SORANO Hotel serves a cooked-to-order breakfast for a surcharge each morning at DAICHINO RESTAURANT.

Will SORANO Hotel allow pets to stay free of charge?

Yes, dogs stay free at SORANO Hotel and the property also provides food and water bowls.

Does SORANO Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to SORANO Hotel?

The closest major airport to SORANO Hotel is Haneda Airport (HND), which is about 23.5 mi away.

Are there rooms with balconies at SORANO Hotel?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy garden and park views.

SORANO Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 516 out of 715 reviews
Rating 8 - Good. 144 out of 715 reviews
Rating 6 - Okay. 37 out of 715 reviews
Rating 4 - Poor. 11 out of 715 reviews
Rating 2 - Terrible. 7 out of 715 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Huw

Stayed 1 night in Nov 2025

10/10 Excellent

Katty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendly staff at this hotel fully exhibits top notch Japanese customer service. Highly recommend this hotel for clean & large rooms, the coffee & tea bar, and breakfast package. Great location across the street from Showa Kinen park and area has a variety of restaurant choices.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kazushi

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful. Note that the breakfast consists of 3 choices. Consider this before you choose a package that includes the breakfast in the room price for a multi-day stay.
Stayed 8 nights in Oct 2025

10/10 Excellent

Hiroko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality!
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room
Stayed 2 nights in Nov 2025

8/10 Good

Hideo

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, clean, modern, very spacious room. Professional staff. Lots of restaurants and shopping nearby. Our room has a great view to Fuji! Only a short walk to Tachikawa station. This is our 2nd time staying at the hotel. We enjoyed our stay so much and we will definitely stay at Sorano next time we visit Tokyo again!
Stayed 6 nights in Oct 2025

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are 100% on point here..: amazing service and facilities at this beautiful hotel… near by there are a range of dining options and a safe beautiful liner garden walk to the near by rail station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely gorgeous. The hospitality was amazing. The only thing is that if you have tattoos, you’re not able to go into the pool unless you wear a cover up provided by the hotel, which is similar to a wet suit.
Stayed 1 night in Oct 2025

10/10 Excellent

SHOMA

Stayed 2 nights in Oct 2025

6/10 Okay

Rumiko

Disliked: Staff & service, amenities
Stayed 1 night in Oct 2025

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness
Best stay in Tokyo! Staff are super nice &friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Hwa Jin Song

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beautifully appointed pet-friendly suite. It was perfect in every way - clean, well designed, well appointed, great views of the park. Perfect. The only surprise was the need to make an extra payment to use the pool, even if you are a guest of the hotel. Given how much we pay for the room, it seemed strange to have to pay to use the pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Mutsuko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space, back ground music and it’s volume, tranquil, and peaceful.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Stayed 3 nights in Aug 2025

10/10 Excellent

Jongwook

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and perfect for a family trip. The location was also quite convenient — easy access to central Tokyo areas like Shinjuku and Tokyo Station. We loved that there were plenty of great restaurants and shopping centers nearby. The hotel facilities were clean and well-maintained, and the in-house restaurant served delicious meals. Overall, it felt like a relaxing resort stay, and we’d definitely love to come back again.
Stayed 3 nights in Jul 2025

8/10 Good

Yaeko

Traveled with family
Liked: Cleanliness, property conditions & facilities
I wish you had a coin laundry in the hotel.
Stayed 9 nights in Jun 2025

10/10 Excellent

Tomoyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nozomi

Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ayako

Liked: Cleanliness, amenities, property conditions & facilities
great location and food was excellent but was not very helpful when I wanted to bring friends to the restaurant up stairs. no place to wait up stairs and they would not notify us when a table would be available. did not feel welcomed. not sure i will go back. too rigid and not helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Editoyo

Stayed 2 nights in Jul 2025

10/10 Excellent

minoru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025