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Mercure Siracusa Prometeo

4.0 star property
Hotel in Syracuse with a full-service spa and a 24-hour fitness center

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Photo gallery for Mercure Siracusa Prometeo

Outdoor pool
Exterior
Reception
Exterior
Executive Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

View in a map
Viale Teracati 20, Syracuse, SR, 96100
  • Place, Archaeological Park of Neapolis
    ‪5 min walk‬
  • Place, Greek Theatre of Syracuse
    ‪7 min walk‬
  • Place, Lungomare di Ortigia
    ‪3 min drive‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Syracuse

Located in Neapolis, Mercure Siracusa Prometeo is within a 5-minute walk of sights such as Roman Amphitheatre of Syracuse and San Nicolo dei Cordari. This 93-room, 4-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • Roman Amphitheatre of Syracuse - 3 min walk - 0.2 miles
  • Archaeological Park of Neapolis - 5 min walk - 0.3 miles
  • Greek Theatre of Syracuse - 7 min walk - 0.4 miles
  • Porto Piccolo - 17 min walk - 0.9 miles
  • Lungomare di Ortigia - 3 min drive - 1.2 miles

Getting around

  • Syracuse Station - 16 min walk
  • Fontanarossa Airport (CTA) - 46 min drive

Restaurants

  • ‪Coffettiamo - ‬3 min walk
  • ‪Panineria Domenico - ‬2 min walk
  • ‪Bar Riccioli - ‬7 min walk
  • ‪Profumo Di Pollo - ‬10 min walk
  • ‪Il Cortese 1989 - ‬3 min walk

About this property

Mercure Siracusa Prometeo

Hotel in Syracuse with a full-service spa and a 24-hour fitness center
Mercure Siracusa Prometeo features a full-service spa, an outdoor pool, and a 24-hour gym. If you drive, self parking is EUR 10 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 90 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and bidets. Minibars, coffee makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 7 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dionisio Bistrot

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Personal motorized watercraft
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Portable shower seat
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 19 2025 to February 1 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 30 per night
  • Cribs/infant beds are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 7 to 18 per person
  • Airport shuttle fee: EUR 90 per vehicle
  • Self parking fee: EUR 10 per day
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).
Property Registration Number IT089017A1HWAYLUVH

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Siracusa
Mercure Siracusa Prometeo
Mercure Siracusa Prometeo Hotel
Mercure Siracusa Prometeo Hotel Syracuse
Mercure Siracusa Prometeo Syracuse
Hotel Mercure Siracusa Prometeo Sicily/Syracuse, Italy
Mercure Hotel Syracuse
Mercure Siracusa Prometeo Syr
Mercure Siracusa Prometeo Hotel
Mercure Siracusa Prometeo Syracuse
Mercure Siracusa Prometeo Hotel Syracuse

Frequently asked questions

Is a free cancellation option available at Mercure Siracusa Prometeo?

Mercure Siracusa Prometeo offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do around Mercure Siracusa Prometeo?

This hotel is situated in Neapolis, just steps from Catacombs of St. John, and within a 10-minute walk of Roman Amphitheatre of Syracuse and Archaeological Park of Neapolis. You'll also find Greek Theatre of Syracuse and Porto Piccolo less than a mile away.

Is there parking available at Mercure Siracusa Prometeo?

Yes, parking is offered for EUR 10 per day. Accessible parking is also available for guests.

Is a spa located at Mercure Siracusa Prometeo?

There is a full-service spa available for guests to enjoy and services include couples treatments, mani/pedis, body scrubs, and massages.

Does Mercure Siracusa Prometeo include a casino on the premises?

No, Mercure Siracusa Prometeo doesn't have a casino.

Will I find an indoor pool at Mercure Siracusa Prometeo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Mercure Siracusa Prometeo?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Does Mercure Siracusa Prometeo have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Mercure Siracusa Prometeo feature a restaurant that includes a breakfast menu?

Yes, Mercure Siracusa Prometeo serves buffet breakfast for a surcharge each morning at Dionisio Bistrot.

Will Mercure Siracusa Prometeo allow pets to stay free of charge?

No, pets aren't allowed at Mercure Siracusa Prometeo though service animals are welcome.

Are there connecting rooms at Mercure Siracusa Prometeo?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mercure Siracusa Prometeo?

The closest major airport to Mercure Siracusa Prometeo is Fontanarossa Airport (CTA), which is about 29.7 mi away.

Are there rooms with balconies at Mercure Siracusa Prometeo?

No, there aren't any guestrooms with balconies at Mercure Siracusa Prometeo.

Does Mercure Siracusa Prometeo host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Mercure Siracusa Prometeo.

Reviews

Mercure Siracusa Prometeo Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 260 out of 478 reviews
Rating 8 - Good. 179 out of 478 reviews
Rating 6 - Okay. 28 out of 478 reviews
Rating 4 - Poor. 6 out of 478 reviews
Rating 2 - Terrible. 5 out of 478 reviews

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Gordon, Ancaster

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location across from the outdoor museum. Beautiful rooftop bar, pool, and patio. Easy access to town. Friendly and very helpful staff.
Stayed 3 nights in Jun 2025

8/10 Good

GAVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
agreat spot syracuse..easy location for driving to all the places you want to see. about 20 min walk to the end of Ortigia. plenty to see in the immediate area plus a market and gas station next door
Stayed 7 nights in Apr 2025

10/10 Excellent

Iain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and great evening meals too. The receptionists were absolutely super in giving us advice on local transport and visitor attractions. The waiters and waitresses were also very friendly and helpful and very accommodating in explanations and assistance. Highly recommended.
Stayed 4 nights in Apr 2025

8/10 Good

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Syracuse, especially close to the archeological park. Mostly friendly staff and good service in the restaurant for dinner. The room is a decent size, clean and has a powerful shower. The breakfast had a good range of options but the 'hot' food was cold. Would have been good to have some powdered or long-life milk provided in the room for tea, instead of needing to request some from the bar.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Irene

Stayed 2 nights in Oct 2024

8/10 Good

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Oct 2024

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness, room comfort

Syracusa Hotel Review

The hotel is nice but is on the norther outskirts of the town in a mainly residential area. I was looking forward to using the gym and sauna but the gym was poorly stocked and the sauna could only be used as part of a spa package minimum of €40 per time so that was a let down and not in the description. Breakfast was very good with a range of choices and the 6th floor pool was nice to have for a late afternoon chill out after touring in the day.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Comfortable and clean. Great staff. WiFi is not good. I selected this hotel because it advertised high-speed internet which I needed for a business meeting. It was terrible- I could not open some necessary pages. I had Zoom with no camera to reduce bandwidth and the transmission was still “garbled” both ways.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good room
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool, restaurant and bar were welcoming and staff friendly. Great way to spend an afternoon/evening. Easy walk to Ortigia from hotel so it was convenient to leave our car at the hotel and visit Ortigia on foot.
Stayed 1 night in Oct 2024

6/10 Okay

Nick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean and tidy and affordable location. Don’t come prepared to be WOW’ed by friendly service though, 5/6 staff including the reception and bar came across as very abrupt and borderline rude.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philippe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very very helpful. Sylvia , Umberto and Simon.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little out of town but, there are buses you can catch and its only a 20min walk in. The pool was lovely and the bar staff were excellent! Great cocktails! Beds very comfortable.
Stayed 3 nights in Sep 2024

8/10 Good

Helen

Traveled with group
Large comfortable room. Poor space around the pool. Expensive drinks. Poor breakfast. Good position but a bit out from the town.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel: perfectly located, clean and safe. We enjoyed breakfasts on the roof top terrace.
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely good location near the archaeological park. Very helpful staff.
Stayed 7 nights in Aug 2024

8/10 Good

Caitlyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is a great hotel, we really enjoyed being able to use the pool. It is about a 25 min walk to the square but it is downhill. I would stay here again.
Stayed 3 nights in Sep 2024

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness
Would not choose again and if information was clearer about property and vicinity
Stayed 3 nights in Aug 2024

8/10 Good

Zofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024