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Aretusa Palace Hotel

Property class: 4

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Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Corso Gelone, 45, Syracuse, Sicily, 96100
  • Place, Temple of Apollo
    ‪15 min walk‬
  • Place, Lungomare di Ortigia
    ‪15 min walk‬
  • Place, Piazza del Duomo
    ‪12 min drive‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪52 min drive‬

Room options

View all photos for Room, 1 Double or 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Room, 1 Double or 2 Twin Beds

  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Double Room Single Use

  • 204 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds
  • Free wired internet

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Double or twin standard

Minibar, in-room safe, desk, soundproofing

Double or twin standard

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Double or twin superior

Minibar, in-room safe, desk, soundproofing

Double or twin superior

  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Double single use standard

Minibar, in-room safe, desk, soundproofing

Double single use standard

  • 204 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Syracuse

Located within a 5-minute walk of Syracuse Forum Ruins, Aretusa Palace Hotel is within a 15-minute stroll of Madonna delle Lacrime. This 4-star hotel welcomes guests with 101 rooms and conveniences like free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Greek Theatre of Syracuse - 13 min walk - 0.7 miles
  • Temple of Apollo - 15 min walk - 0.8 miles
  • Lungomare di Ortigia - 15 min walk - 0.8 miles
  • Piazza del Duomo - 12 min drive - 1.7 miles
  • Cathedral of Syracuse - 12 min drive - 1.7 miles

Getting around

  • Syracuse Station - 8 min walk
  • Fontanarossa Airport (CTA) - 54 min drive

Restaurants

  • ‪PastaRun - ‬6 min walk
  • ‪Onda Blu - ‬8 min walk
  • ‪Café Story - ‬6 min walk
  • ‪bar milano - ‬4 min walk
  • ‪Bar Caruso - ‬6 min walk

About this property

Aretusa Palace Hotel

Guests of Aretusa Palace Hotel enjoy access to free WiFi in public areas, a conference center, and a business center. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available 24 hours) for EUR 10 per person. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
25-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and bidets. Minibars, safes, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (4,844 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 10 per person
  • Rollaway bed fee: EUR 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Aretusa Palace
Aretusa Palace Hotel
Aretusa Palace Hotel Syracuse
Aretusa Palace Syracuse
Jolly Aretusa Palace Hotel Sicily/Syracuse, Italy
Jolly Hotel Syracuse
Jolly Aretusa Palace Hotel Syracuse
Jolly Aretusa Palace Hotel
Jolly Aretusa Palace Syracuse
Jolly Aretusa Palace
Aretusa Palace Hotel Hotel
Jolly Aretusa Palace Hotel
Aretusa Palace Hotel Syracuse
Aretusa Palace Hotel Hotel Syracuse

Frequently asked questions

Is free cancellation available at Aretusa Palace Hotel?

Aretusa Palace Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What is there to do around Aretusa Palace Hotel?

This hotel in Syracuse is within a 10-minute walk of Porto Piccolo, Syracuse Forum Ruins, and Madonna delle Lacrime. You'll also find Ionian Sea and Archaeological Park of Neapolis less than a mile away.

Is parking available on site at Aretusa Palace Hotel?

Yes, self parking is offered for free at the hotel.

Does Aretusa Palace Hotel feature a casino on the premises?

No, Aretusa Palace Hotel doesn't have a casino.

Will I find an indoor pool at Aretusa Palace Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Aretusa Palace Hotel?

Amenities that appeal to couples at this hotel include 24-hour room service, a minibar, and free wired internet.

Are there hot tubs at Aretusa Palace Hotel?

No, this hotel doesn't have a spa tub.

Does Aretusa Palace Hotel have a restaurant with a breakfast menu?

No, Aretusa Palace Hotel doesn't have a restaurant that serves breakfast.

Will Aretusa Palace Hotel allow pets to stay for free?

No, pets aren't allowed at Aretusa Palace Hotel though service animals are welcome.

Are there connecting rooms at Aretusa Palace Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Aretusa Palace Hotel?

Yes, some guestrooms at Aretusa Palace Hotel offer a balcony.

Aretusa Palace Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 98 reviews
Rating 8 - Good. 41 out of 98 reviews
Rating 6 - Okay. 24 out of 98 reviews
Rating 4 - Poor. 17 out of 98 reviews
Rating 2 - Terrible. 5 out of 98 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Vincenzo

Liked: Staff & service
Ruggine sui tetti del bagno.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo rapporto qualita e prezzo.

Albergo gradevole, bella hall, personale cortese, camera spaziosa e silenziosa, non nuovo ma ben tenuto. Importante il parcheggio anche se i posti sono pochissimi Colazione adeguata. Posizione comoda, 10 min dall Ortigia.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotellet bærer preg av lite oppussing oppigjennom, og det er helt greit at det er litt "gammeldags" , men det som ikke er bra er den intense røyklukten på overalt - selv på rommet vi hadde. Frokost var helt grei.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Salvatore

Liked: Room comfort
Disliked: Property conditions & facilities
La struttura era molto decaduta come quella di un gran casato Nobile decaduto o in disgrazia
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Maurilio

Liked: Cleanliness, staff & service
Struttura ben posizionata, nel complesso gradevole e personale della hall molto gentile e disponibile. Le camere avrebbero però bisogno di un restailing. Anche la colazione andrebbe arricchita.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Luis Emilio

Liked: Cleanliness, staff & service
Pessoal da recepção muito codial e solícito. O ponto, muito fraco, foi o restaurante. Pessoal rude e indiferente. Café da manhã sofrível, típico hotel que recebe grupos.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Giuseppe

Disliked: Property conditions & facilities
La struttura è decadente e sono quindi necessari ed improrogabili diversi interventi di manutenzione.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Leonarda

No
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Andrea

Disliked: Room comfort

Colazione PESSIMA

Camera piccolissima. Il letto andava quasi da una parete all’altra. Assurdo una sola macchina del caffè per la colazione, ho incontrato una comitiva di stranieri e c’era una fila interminabile per prendere il caffè. Negativisso!!!!
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

MARCELA RAQUEL

Liked: Cleanliness, staff & service
Le falta mantenimiento a las habitaciones.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La consiio a tutti quelli che vanno a Siracusa per le tragedie. Ottimo hotel vicino il teatro e non molto lontano
Stayed 1 night in Jun 2022
Verified review

4/10 Poor

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Viel etablissement, pas de parking disponible contrairement à ce qui était indiqué sur la description de l'hotel
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Augusto

Disliked: Amenities, property conditions & facilities
Stanza con una superficie ai limiti di legge, arredo datato con particolari danneggiati (appendiabiti metallico rotto), colazione da dimenticare
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto buona
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Manfred

Liked: Staff & service

utes zentrales Stadthotel

Ein gutes Stadthotel zentral gelegen. Personal sehr freundlich und zuvorkommend. Zimmer sind als gut zu bewerten. Reinigungsdienst musste angemahnt werden.
Stayed 6 nights in Aug 2020
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo carino, molto vicino a tutte le attrazioni turistiche.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Posizione invidiabile per partecipare alle Tragedie Greche
Stayed 1 night in May 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Un albergo per gite scolastiche e infatti di notte orde di ragazzi strepitano nei corridoi nell'indifferenza del personale .Del prestigioso Jolly hotel è rimasto solo il nome, la struttura è brutta ,le suppellettili scadenti per usura o bassa qualità. Certamente la posizione è unica sia per la vicinanza al teatro greco sia a Ortigia che si può raggiungere a piedi con una piacevole passeggiata.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

ZECHARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The upgraded room we received was excellent !!! Room reception, check-out and check-out are done by an amazing receptionist !!! Thank you Lucia for the wonderful service. We'll recommend you.
Stayed 7 nights in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentilezza e competenza parcheggio comodo in aerea Hotel
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ho avuto problemi con Wi-Fi, ma sono stati tutti gentilissimi compreso il direttore per consentirmi di usare internet
Stayed 2 nights in Dec 2018
Verified review

4/10 Poor

CaterinaLaura

Disliked: Property conditions & facilities, room comfort
Hotel in posizione strategica, a 10 min a piedi da Ortigia. Tuttavia la struttura è vecchia e mal organizzata. Al nostro arrivo la stranza era freddissima e abbiamo tentato in vano di accendere il riscaldamento: ci è stato detto che non era ancora stata fatta la conversione invernale il riscaldamento......il phon rotto ci è stato sostituito con un mini phon viola da viaggio.....
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo albergo vicino al centro della città. La camera era confortevole anche se con pecche: il termostato non riportava i gradi equivalenti ed è stato impossibile impostare una temperatura idonea; il termosifone del bagno è rimasto freddo e uscire dalla doccia non è stato piacevole.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Martina

Ottimo qualità prezzo, pulizia e cortesia

Albergo molto pulito, servizio reception impeccabile e colazione super! Abbiamo deciso tardi di fermarci a Siracusa e non potevamo trovare di meglio, anche per le mie due cagnoline, che sono state ospitate senza problemi. Lo riprenoterei e lo consiglio a tutti!
Stayed 1 night in Aug 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Insoddisfazione totale!

Bagno piccolo, box doccia obsoleto, la porta non non si chiude, lampadina fulminata. La camera è piccola e la tenda non è oscurante, entra luce, mi sono svegliato alle 6,20. La colazione è scadente. Non lo consiglio è non intendo più utilizzarlo.
Stayed 1 night in Jun 2018

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